3. Where do they fit into the Proximity Toolkit?
Cell ID – in retail park – several large department stores
GPS – Upmarket Department Store within retail park
WIFI – On second “fashion” floor
Beacon – Dwelled in Handbag Section
Beacon or NFC – Made a Purchase
100m – 1k
10-50m
20-200m
30cm-3m
<20cm
11. Why this Rapid Evolution?
Indoor location = $10 billion in 2020
ABI Research
Beacon engagements
= 5 x more interaction
Over-saturation and irrelevant messages
= Decline and Delete
12. Lots of challenges
• No-one has your app!
• 8-18 % Have Bluetooth Turned on
• Large Retailers – tentative In Pilot Mode...
• Android >= only .... 4.4 kitkat above and lollipop....
• iOS 7.0 and above
• Getting the numbers to measure OOH uplift -requires huge listening
reach
• Security Issues.... i.e. third parties mapping your beacons
• Managing all those beacons!
15. APAC - Greater merger of Social with E-Commerce?
WeChat “Shake Nearby” WeChat’s Wallet
16. Path Tracker – Use Case China
Path tracker gives an holistic picture of high traffic area
vs low traffic and high stopping vs low stopping.
*312 BEACONS
17. Path tracker can capture the distribution of time spent for every
shopper in the store
5%
20% 25%
17%
14%
9%
4%
3#
1% 1% 1%
Time in store (mins)
Average time
in store
41 mins
Average spending
(RMB)
105.3
18. Implementation Summary
• 327 Beacons
• Respondents – pre-recruited and handed phone
• The app triggered a survey on store exit
• Heat maps and data analysis was done in-house
• Initial set up was expensive
• Expect cost and time to come down for subsequent projects.
23. 1. Understanding key moments up to the
moment of purchase
2. Easy to do small scale experiments
3. Multiple uses for beacons - be
creative!
Final Points – be creative!