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Lean Fundamentals

                                WELCOME!


1                                                              Last revision May 8, 2001


    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Agenda
    Introduction



                     Lean Thinking



                                        Lean Line Design



                                                                Conclusion

2                                                                      Last revision May 8, 2001


     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Agenda
    Introduction



                     Lean Thinking



                                        Lean Line Design



                                                                Conclusion

3                                                                      Last revision May 8, 2001


     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Influences That Trigger Change

                  highly                   rapid growth in                 tighter
               configurable                 size & revenue                 quality
                products                                                 standards

     high cost of
                                                                          insufficient
    manufacturing
                                                                            vendor
                                                                          capabilities
    fluctuations in                                                          material
       demands                                                              shortages

                   increased                                     inconsistent
                                         long learning
                  competition                                     processes
                                            curves



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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Industry Phases
     Innovation

                     Differentiation

                                   Cost
                      Cost Drivers
                       Simpler Designs
                       Commonality
                       Manufacturable Models
                       Maintainability/Serviceability
                       Economies of Scale
                       Short Cycle Times
                       Supply Chain Management
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Manufacturing Progression


1995




                     Benchmarking
                     Training at JcIT Institute
                     Pilot conversions on modules
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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Manufacturing Progression

                                                                  1996

1995




       „Lean Teams‟ Formed
        Division Conversions Began
        Support Functions Re-design Began
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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Manufacturing Progression

                                                                           1996

    1995




     1997                                                         ULMI


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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Unified Lean Manufacturing Initiative

        Establishment of Common Processes for:
            - Manufacturing
            - Product development
            - Product management

        Improved Performance in:
           - Profitability
           - Quality
           - Cycle Time
           - Asset Management
           - Delivery
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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Transitioning to a Lean Enterprise




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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Transitioning to a Lean Enterprise




1                                                               Last revision May 8, 2001
1
     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Transitioning to a Lean Enterprise




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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Going Up for a Strategic View...




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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
What It Means to be a Lean
               Enterprise?
                 The WHOLE Business System
                                         Customers
    It Reaches                           Suppliers
       across                            Board of Directors
                                         Investors
                                                               Products
                                                               Processes
                        It Consists                            Individuals
                             of                                Teams
                                                               Organizations
                                                               Functions
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
A LEAN enterprise focuses on...
            Eliminating non value-added activities
                      throughout the enterprise

         Building an integrated product delivery
      process to meet changing needs of customers


       Supporting a fundamental change in
              management philosophy
      A LEAN enterprise practices LEAN thinking!
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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Characteristics of a Lean Enterprise
              All processes, systems and initiatives -including
              supplier partnerships- are aligned, to efficiently
                   provide the right products to the right
                       customers at the right time….

    Processes are in place to                          Management of the business
    capture the knowledge of                           is based on metrics, and they
    customers (internal and                                are aligned at all levels
    external!) and their values                           to evaluate performance


                             The entire product delivery
                              process is flexible so the
                           enterprise can respond quickly
                                      to changes
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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Agenda
    Introduction



                     Lean Thinking



                                        Lean Line Design



                                                                Conclusion

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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Thinking...


    ...a mentality that emphasizes doing
    those things, and only those things,
     that create or add value to what the
        customer is willing to pay for.

    If it doesn’t add value, it is WASTE!


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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Principles of Lean Thinking
                                 from Womack & Jones Lean Thinking

     Specify the value of each product and
      service from the customer‟s perspective.
     Identify every step in the value stream to
      highlight waste.
     Make products flow without interruption by
      eliminating waste.
     Produce only what is pulled by the customer.
     Pursue perfection by continually improving.


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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Principle #1
    Specify the value of each product or
         service from the customers‟
                 perspective.




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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
What is value?


    Value is the product or service which
     meets the customer‟s requirements
      at a price he is willing to pay when
                 he requests it.

    Value is providing the right product for
        the right price at the right time.

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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Who‟s the Customer?

    Anyone, internal or external, who
      requires a product or service

                                  Final consumer
                                  Boss/management
                                   Co-workers

    You will likely have multiple customers, and they
                     change frequently!
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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Principle #2
     Identify every step in the value stream to
                    highlight waste.




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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Mapping out the Process
              1. Identify all steps in the value stream,
                  including an estimated duration.


             2. Identify value add activities vs. waste:
                            Value Added
                  Necessary, but non-value added
                          Non-value added


                         3. Indicate types of waste


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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
A Value Stream

    …consists of all activities and processes that are
    required to bring a specific product/service:

       from concept to design and engineering
       from raw materials to product launch
       from order-taking to scheduling
       from delivery to & support of the customer

     This means everybody, and everything that takes place
               to produce the product/service!

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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Disconnected Processes


     Most processes are full of                                        Lost orders,
    disconnects and bottlenecks                                        Delays,
     where the process crosses                                         Mistakes and
         departmental lines.                                           Other failures that
                                                                        cost time, money
                                                                        and customers!




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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Adding Value or Waste?


    Lean thinking distinguishes between those
    activities that are actually adding value to
    the product or service, and those activities
                   that are not adding value.


        If it‟s not adding value, it is WASTE!

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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Waste

    Eliminating waste is the greatest potential source
     of improvement in corporate profit, performance,
                  and customer service.

      For most production operations:
        - 60% add no value at all
        - 35% are “necessary” activities, but don‟t add value
        - only 5% of activities actually add value!

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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Flow
       Waste disrupts the continuous flow to
        complete a product or process
        – Processes or machines that take too long
        – Inadequate training or staffing
        – Lack of information and direction
        – Bad quality or late arrival of materials

       Inventory and queues are usually
        symptoms of another problem

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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Mapping out the Process
              1. Identify all steps in the value stream,
                  including an estimated duration.


             2. Identify value add activities vs. waste:
                            Value Added
                  Necessary, but non-value added
                          Non-value added


                         3. Indicate types of waste


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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Value Stream Mapping Tool


       Value Stream is all the actions
     (both value added and non value
    added) currently required to bring a
      product through the main flows
         essential to every product


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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Why Value Stream Mapping is an
             Essential Tool

     Helps you to visualize the big picture, not just
      individual processes to improve the whole, not
      just optimizing the parts.
     Helps you to see the sources of waste in your
      value stream
     It forms the basis of a Lean Implementation
      Plan.
     It shows the linkage between the information
       flow and the material flow.
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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Initial Value Stream Mapping Steps


                                  Product Family


                           Current-State Drawing


                            Future-State Drawing


                       Work Plan & Implementation


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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Value Stream Improvement &
              Process Improvement




       Follow the product from beginning to end
       Draw visual representation of every process in the materials and
        information flows
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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Information for a process data box
               “The Big Four”:
                Number of product variations
                Cycle time (from 1 piece to the next)
                Changeover time
                Process Reliability

                Number of operators
                Scrap Rate
                Production batch size
                Working Time (minus breaks)
                Pack Size
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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
A Fictional Value Stream Map - An example of Lean Tools
Value Stream Map                                                                                                             Supplier XYZ
                                                                                                                                                                                                                                              " CURRENT STATE"
Standard Product Family
( 75% of Product)                                                                                                                                      Production
                                                                                                                                                        Control
2/15/2000

                                                                                                                                                                                                                                                        FORECAST
                                                                                                                                                     Issues Daily Priorities
                                                                              Purchase Orders                                                                                                                                                                                                                                          Applied
                                                                    Placed as needed based upon:                                                                                                                                                                                                                                       Materials
                                                                    * Gross inventory check for
                                                                      spot buys
    Suppliers                                                       * Bus-Route(contract) forecast
-   Trident
-   Reliant
-   Metal West
-   Others

                                                                                                                                                                                                                                                                                                                                                 Daily




                                                                                                                                                                                                       OSP
As Ordered                                                                                                                                                                                            Plating                                                                                                         OSP
                                                                                                                                                                                          I
                                                                                  Manufacturing Orders                                                                               2 -5 Da ys
                                                                                    Shop Schedule                                                                                                 2 Primary & 2
                                                                                                                                                                                                  Secondary Suppliers

                                                                                                                                                                                                                                                                                     Dallas


                                                                                                                                                                                                    2X Month

                                                                                                                                                                                                                                                                                                                Inspection
                                                                                                                                                                                                                                                                                   3X Week
                                                                                                                                                                                                                                                                                    M,W ,F                              1
                                                                                                                                                                                                                                                                                                                                         I
                                                                                                                                                                                                                                                                                                                                       2 D ays
                                                                                                                                                                                                                                                                                                                95% First Pass Yield
                                                                                                                                                                                                  Inspection



                        Sheer                                Turret                                       Deburr                                         Brakes                                     Assy &                                            Paint                                       Ship /                                     FGI
        I                                      I                                          I                                         I                                            I                 Hardware                     I                                            I                  Packaging
                           1                                    3                                             11                                             7                                            6                                              6                                                7
     30 Da ys                                                                                                                                                                                                                  P aint
                                             5 Da ys                                  1 4+ D ay s                                2 D a ys                                      14 D ays                                                                                    1 Day
    Ra w S toc k                                                                                                                                                                                                             .5 Da ys                C /T = 1 Da y
                   Day Shift Only                       Shifts: 2 + Weekend                           Shifts: 2 + W eekend                           Shifts: 2 + W eekend                         Hardware:                                                                                     1 Shift Operation
                                                                                                                                                                                                   2 shifts / 3 people         Cle an
                   Capacity at Turret                   1 Person can operate                             C/T = 12 0 M in                             Setup: 10-120 Min                                                                                                                          Dedicated to Bus
                   determines when to                   2 machines                                                                                                                                Assembly:                  3 -5 D ays
                                                                                                                                                                                                   1 shifts / 3 people                                                                          Route from 5:30am to
                   Sheer                                                                                                                             40-50% Productivity
                                                        Hi-Flex Capability                                                                                                                                                                       KAIZEN                                         Noon
                       C /T = 3 0 M in                                                                                                               98-99% Yield (buffers                            C /T = 6 0 M in                     Im plem e nt P h os pha te
                                                        40-50% Productivity
                                                                                                KAIZEN                                               used to make up for                                                                    D ip C le an S ystem
                                                                                                                                                                                                                                                                                                No Productivity
                                                                                                                                                                                                                                                                                                Measure
                                                                                               Deburr is a                                           scrap)
                                                        C/O = 45-60 Min                                                                                                                                                                                                                              C /T = 1 D a y
                                                                                               Bottleneck                                            Uptime is High - PM's
                                                        Capacity: 1 job/hr                                                                           scheduled on W /E
                                                        (~10 planks/job)                                                        KAIZEN                                                                                                           KAIZEN
                                                                                                                                                        C /T = 12 0 M in                                                                  In cre a se Ca pa city X 3 a t                     KAIZEN
                                                           C /T = 1 05 M in                                                  S e tup R e duc tions                                                                                          paint booth, pow de r                      D e dica te d S taging
                                                                                                                                                                                                                                           pa in t, an d batch ove n                           Are a s

            Qty in WIP                   =             Demand Per Day                                                                                                                                                                                                                                                             Production Lead

    30 Days      X                           5 Days          1                       14 Days                                   2 Days                                          14 Days                                       5 Days                                        2 Days
                                                                                                                                                                                                                                                                                                                                       Time
                                                                                                                                                                                                                                                                                                                                      72 Days

                                                                                                                                                                                                                                                                                                                                  Processing Time
                          30 min                             105 min                                         120 min                                      120 min                                       60 min                                         1 day                                           1 day
                                                                                                                                                                                                                                                                                                                                  2days7hrs25min




3                                                                                                                                                                                                                                                             Total lead time revision May
                                                                                                                                                                                                                                                                           Last                                                                          8, 2001
8
                                         TH E          I N FO R M A T ION                                                    AG E                    S TA RT S                            H ERE                          ™
A Fictional Value Stream Map -An example of Lean Tools
    Value Stream Map                                                                                                                                Supplier XYZ
                                                                                                                                                                                                                                                           " FUTURE STATE"
    Standard Product Family
    ( 75% of Product)                                                                                                                                               Production
                                                                                                                                                                     Control
    2/25/2000
                                                                                                                                                                                                                                                                       FORECAST


                                                                                                                                                                  Issues Daily Priorities
                                                                                                  Purchase Orders                                                                                                                                            Daily Orders - EDI Pull                                            Applied
                                                                                           Orders are launched at                                                                                                                                                                                                               Materials
                                                                                           calculated re-order points for
                                                                                           Raw Good Kanbans                                                                                                                                              Daily Pull Orders
       Suppliers
     - Trident
     - Reliant
     - Metal West
     - Others

                                                                                                                                                                                                                                                                                                                                        Daily

                                                                                                                         Manufacturing Orders                                                                               OSP                                                                             OSP
                                                                                                                                                                                                                           Plating
                                                                                                                        Based on Finished Goods
                                                                                                                        Replenishment Triggers &                                                             I
                                                                                                                            Spot Buy Orders
                                                                                                                                                                                                         2-5 D ays    2 Primary & 2
                                                                                                                             Shop Schedule                                                                            Secondary Suppliers
    As Ordered
                                                           k
                                                   S   t oc
                                               w
                                          Ra

                                                                                                                                                                                                                        3X / Week                                                 Dallas




                                                                                                                                                                                                                                                                                                      Inspection
                                                                                                                                                                                                                                                                                3X Week
                                                                                                                                                                                                                                                                                 M,W,F                        1
                                           S ho p ord ers ar e Lo ad Le ve led b as ed
                                           on P r oduc t F am ily S ch edu lin g Ru le s                                                                                                                                                                                                              95% First Pass Yield
                                                                                                                                                                                                                       Inspection



                        Sheer                                                    Turret                                          Deburr                               Brakes                                             Assy &                                  Paint                                  Ship /
                                                                                                                                                                                                                        Hardware                                                                      Packaging

?      ?? D ay s
                            1


                    Day Shift Only                             .5 Da ys
                                                                                     3


                                                                            Shifts: 2 + Weekend             .5 D ay s
                                                                                                                                      11


                                                                                                                              Shifts: 2 + Weekend
                                                                                                                                                      .5 D ay s
                                                                                                                                                                          7


                                                                                                                                                                  Shifts: 2 + W eekend
                                                                                                                                                                                                  .5 Da ys
                                                                                                                                                                                                                      Hardware:
                                                                                                                                                                                                                               6


                                                                                                                                                                                                                       2 shifts / 3 people   .5 D a ys
                                                                                                                                                                                                                                                                   6
                                                                                                                                                                                                                                                                C /T = 1 D ay

                                                                                                                                                                                                                                                                                          .5 D ay s
                                                                                                                                                                                                                                                                                                               7


                                                                                                                                                                                                                                                                                                      1 Shift Operation
                    Capacity at Turret                                      1 Person can operate                                 C /T = 1 20 M in                 Setup: 10-120 Min                                                                                                                   Dedicated to Bus
     30 D a ys                                                                                                                                                                                                        Assembly:
                    determines when to                                      2 machines                                                                                                                                                                                                                Route from 5:30am to       Finished Goods

                                                                                                                                                                                                   ?
    Ra w S toc k                                                                                                                                                  40-50% Productivity                                  1 shifts / 3 people
                    Sheer
                                                                            Hi-Flex Capability
                                                                                                                                                                                                                           C /T = 6 0 M in
                                                                                                                                                                                                                                                                                                      Noon                          Inventory
                        C /T = 3 0 M in                                                                                                                           98-99% Yield (buffers
                                                                                                                                                                                                                                                                                                      No Productivity
                                                                            40-50% Productivity                                                                   used to make up for                                                                                                                                         Orders are launched at
                                                                                                                                                                                                                                                                                                      Measure
                                                                                                                                                                  scrap)
                                                                                                                                                                                            Inventory Sizing of Dallas provided gas                                                                       C /T = 1 Da y
                                                                                                                                                                                                                                                                                                                              calculated re-order points for
                                                                            C/O = 45-60 Min
                                                                                                                                                                  Uptime is High - PM's       panel enclosures & gas panel piece                                                                                              Finished Good Kanbans
                                                                            Capacity: 1 job/hr                                                                    scheduled on W /E            parts (gas panel parts & spares )
                                                                            (~10 planks/job)
                                                                               C /T = 1 05 M in                                                                       C/T = 12 0 M in




                                                                                                                                                                                                                                                                                                                             Production Lead
                                                                                                                                                                                                                                                                                                                                  Time
       30 Days                                             .5 Days                                        .5 Days                                     .5 Days                                    .5 Days                                     .5 Days                                      .5 Days                                33 Days

                                                                                                                                                                                                                                                                                                                             Processing Time
                           30 min                                                105 min                                          120 min                              120 min                                              60 min                               1 day                                      1 day
                                                                                                                                                                                                                                                                                                                             2days7hrs25min


3                                                                                                                                                                                                                                                                    Total lead time revision May
                                                                                                                                                                                                                                                                                  Last                                                          8, 2001
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                                          TH E                            I N FO R M A T ION                                                        AG E          S TA RT S                                  H ERE                       ™
Using Five Whys
                   Problem
                                                               Data gathering
                                                               Problem clarification


                                             Why?
                                             Why?
                                             Why?
                                             Why?
                                             Why?
                                              Root cause
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements
       Why measure?
       What to measure?
       Hierarchy of measurements
       Leading and lagging indicators
       Importance of adding a reference,
        benchmark, or standard
       Location for measurements
       Data and information
       Data collection and processing

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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Why Measure?
     You can manage if you can measure
     Offers a baseline for continuous improvement
     You will know if your efforts to improve are
      working
     Customer requirements demand it
     You can make decisions based on the
      information derived from the measurements
           Lean conversion

           Certification

           Pricing

           Etc.
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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements
To ensure they will be effective and useful, determine:

       Which measures does the customer want?
       Which measures do you need to improve performance?
           Cycle time
           Quality
           Cost
           Productivity
       What information/results do you want to obtain?
        Remember: if the measure is not being used for decision
        making, ask “WHY ARE WE MEASURING THIS?”

        Caution: Measurements entail cost and effort!

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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements
      Identify the critical operations to determine
    where to start for the most cost effective
    improvements
      Create documented maps of the processes:
               Identify the inputs & outputs
               Set applicable standards for each critical step
               Show cause and effect relationships
               Disconnects will indicate missing or non value-
               adding measurements


         Determine how the types and locations of
        the metrics are linked throughout the
        organization
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    TH E    I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements

              It all starts with a Hoshin Annual
                     Operating Plan (AOP)...


                  A specific, measurable
                     objective to achieve
                    breakthrough results.


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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
The Aim of Hoshin Planning is to ...


          Align people, activities, and
      performance metrics throughout all
         levels of the organization with
      strategic priorities so the Company
      can achieve its corporate mission….


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      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements

                               Hoshins/AOP Goals


                Quality                        Cost                    Cycle Time


     Failure            Prevention                 Inventory          Takt   Throughput
    Internal/
    External                           Operating
                Appraisal
                                       Expenses



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           TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Measure What?
    Hierarchy of Measurements
     Similar to Hoshin planning, define the hierarchy of
     measurements and show the cascading links
     between metrics at different levels of the company.


Example:                                           Level 1: Earnings / Profitability, Customer
 3 Level                 Company                           satisfaction, On time delivery
 System
                      Plant 1 Plant 2              Level 2: Plant based metrics: scrap rates,
                                                           returns, schedule…
                       Line 2




                                         Line 2
                       Line 3
             Line 1




                                Line 1




                                                   Level 3: Line based metrics: cycle time, yields,
                                                            escapes...

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      TH E       I N FO R M A T ION               AG E   S TA RT S   H ERE   ™
Cascading Objective Process
     Corporation
                                Hoshin              Corporate
                                                    Objectives              Strategies
                               Initiatives
                    Level 1




                                                                                             Programs
    Business Unit




                                 Business Unit                     Business
                                  Objectives                          Unit
                    Level 2                                        Strategies




                                     Division                      Division
      Division




                                    Objectives                    Strategies
                     Level 3


4                                                                                        Last revision May 8, 2001
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            TH E        I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Measure What?
     Have
         consistent definitions for whatever is being
     measured
     Know     the difference between proactive and reactive:
       - Lagging - downstream indicators for use in preventing
         defects upstream (reactive)
       - Leading - upstream indicators for use in predicting quality
         downstream (proactive)
     Example:       high reject rates (leading) can be an
     indication of poor profitability (lagging)

5                                                                  Last revision May 8, 2001
0
        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Measure What?

        Measures have little meaning in isolation
        Comparison with a reference will add relevance
        In absence of a standard or benchmark, at least
         have a baseline to use for making comparisons



                                                                                       Target
Cycle Time                                          Cycle Time




                        Month                                           Month

 5                                                                              Last revision May 8, 2001
 1
             TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Measure Where?
       Most measurements are carried out too late; typically at the
        end of the process (lagging indicators)
       Such measurements are usually easy and convenient to
        install, but might be of little help in preventing problems
       Measuring as close as possible to the point of cause or
        occurrence is more pro-active (leading indicators)
       Implementing closed loop feedback and real time controls
        on the operations can actually prevent non-conformances
        from occurring in the first place


    Measurements are often started on every operation in the
        business, even if they aren’t the right ones!
5                                                                   Last revision May 8, 2001
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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements- Data and
                                Information
       Data is not always the same as information
       Information is that which can be used for decision
        making
       Information for one stage can be data for the next
                    Supplier End                    Applied Materials End



    ---Data set 1                     Information
                      Processing          set 1             Processing   Information
    ---Data set 2                     Information                            set 3
    ---Data set 3                         set 2


                                       Data set 4
                                       Data set 5
5                                                                              Last revision May 8, 2001
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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements-Data Collection and
                                    Processing
       The metric is only as good as the integrity of the
        data collected
       Statistical treatment of data can add more power to
        analysis & decision making
       Presentation of information should be simple yet
        comprehensive, and it should be directly aimed at
        facilitating the decisions that are to be made
       Information should be made available in a timely
        manner to those who need it
       Cross check to see if the information is useful in the
        way it is intended to be
5                                                                  Last revision May 8, 2001
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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements - Summary
       Start with what is important to the customer
       Remember that measurements are often lagging
        indicators
       Understand the process, the causes/effects, the
        inputs/outputs
       Develop the hierarchy of measurements to
        address gaps and redundancies
       Identify the critical points where measurements
        will make the biggest difference


5                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Measurements - Summary
       Use measurements as leading indicators for
        the most proactive approach, and understand
        how they are linked to lagging indicators.
       Data integrity checks are important since it
        becomes the foundation for many decisions
       Presentation of information (rather than data)
        should be simple, comprehensive, and timely



5                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Mapping out the Process

              1. Identify all steps in the value stream,
                  including an estimated duration.


             2. Identify value add activities vs. waste:
                            Value Added
                  Necessary, but non-value added
                          Non-value added


                         3. Indicate types of waste


5                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Let‟s GO Take A Break!




5                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
7 Wastes
                                                               Overproduction
                                                                Waiting Time
                                                               Transportation
                                                                Processing
                                                                 Inventory
                                                                  Motion
                                                                  Defects




5                                                                           Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Overproduction




                Producing More Than Needed

                Producing Faster Than Needed

6                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Wait Time
          Waiting for signatures

    Watching machines or equipment run

                           Keeping busy to avoid being idle

                       Waiting for computers to process data

                                   Waiting for materials

                       Waiting for someone w/ the right skill

                                      Waiting in traffic
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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Transportation

      Sending materials/product long distances

    Handling materials/paperwork multiple times

                          Storing incoming material before it is used

                                    Returning unused materials

                                Having multiple storage locations

                             Routing documents to multiple signers


6                                                                       Last revision May 8, 2001
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        TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Processing




     Processes that don’t do the entire job, or that do it incorrectly

           Poorly maintained equipment that produces poor quality

                Doing things manually instead of automatically

                       Doing more than would be necessary

6                                                                Last revision May 8, 2001
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    TH E    I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Inventory
                      Cost of materials

    Cost and management of obsolete materials

                                Space & equipment

                                 Interest charges

                                 Defects, rework

                   Paperwork & documents in queue

                            Inventory accounting

6                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Inventory Analogy
    Boat = Production System

                                                        Water Level = Inventory Level




                                     Over
                                  Production

        Wait Time
                                 Process                         Defects


      Rocks = Hidden Problems (Uncovered as Inventory is Reduced)

6                                                                          Last revision May 8, 2001
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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Motion


      Searching for tools or supplies

           Walking to multiple areas to accomplish a task

     Things located in random locations or not according
                     to frequency of use

                 Picking something up multiple times


6                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Defects
                      Rework

                        Scrap

                                 Lost work Time

                                       Sorting

                                 Warranty Costs

                        Lost Customer Satisfaction

                        Other intangibles (Typos?)

6                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean Principle #3
     Make products flow without interruption
              by eliminating waste.




6                                                                   Last revision May 8, 2001
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         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Tools & Techniques




6                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
5Ss: The Gateway to Quality




7                                                              Last revision May 8, 2001
0
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Benefits
       Gives the opportunity to provide creative input to how
       your workplace should be organized and laid out, and
                  to how your work should be done

             Makes your workplace more a pleasant to work

                        Makes your job more satisfying

       Removes many obstacles and frustrations in your work
       Helps you know what you are expected to do, and when
                and where you are expected to do it

      Makes it easier to communicate with everyone you work

7                                                              Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
5Ss: The Gateway to Quality

                                                               Sort
                                                   Set in order
                   5S                              Standardize
                                                           Shine
                                                       Sustain

7                                                                     Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Sort & Discard-Implementation
                              No Value & Easy
                                                                  Dispose Immediately
                               To Dispose Of

    Unnecessary                    Retain Some                       Actively Look
      Items                           Value                        For Best Customer

                               No Value But                       Work Out Less Costly
                            Costly To Dispose Of                  Method For Disposal




     Necessary Items                             Implement Next S


7                                                                            Last revision May 8, 2001
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       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Sort & Discard

                                                       BEFORE
                                                     Sort & Discard




              AFTER
           Sort & Discard


7                                                                     Last revision May 8, 2001
4
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Before
                       Sort & Discard After




7                                                              Last revision May 8, 2001
5
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order
                                          To arrange necessary items
                                         in good order so that they are
                                             easily accessible for use


                                            There should be a home
                                         for everything and everything
                                              should be in its home

                                         60 SECONDS RULE
                                    Everything should be able to
                                  be found & retrieved within 1 min.
7                                                                 Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Implementation

    Unnecessary Items                                 Sort/Discard



                                                                  Place Near To The
                               Frequently Used
                                                                     Point of Use

    Necessary                                                      Place A Bit Distant
                               Sometimes Used
      Items                                                       To The Point Of Use

                             Not Used But Must
                                                                   Place Separately
                                  Be Kept

7                                                                            Last revision May 8, 2001
7
       TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools
                  BENEFITS OF MOTION MAPPING


       Workstation 100                  Workstation 200          Parts



           Integration                     Integration




       Workstation 100            Parts       Workstation 200     Parts



           Integration                             Integration

7                                                                         Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools




                                                           LABELING




7                                                                 Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools



                                                               FLOOR
                                                               TAPING




8                                                                   Last revision May 8, 2001
0
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools


                                                    Visual Management - You
                                                    can see the work status of
                                                    the line - there is no work
                                                    present at these stations




8                                                                                 Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools



                                                               COLOR
                                                               CODING




8                                                                 Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Standardize Taping and Post
                          TAPE IDENTIFIER

                                          Used to tape Almost Everything: Carts,
                                             Tables, Tools, Shelves, Machines,
                                         Workstations, Incoming, Outgoing, and WIP
                                                          Material



                                          Used to tape Waste: Trash Cans, Recycle
                                                     Bins, Rework, DMR




                                                    Used to Tape Walkways


8                                                                    Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools




    Part Replenishment carts
    are color coded by
    particular route.
8                                                               Last revision May 8, 2001
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     TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Tools




    SILHOUETTES
      /CUTOUTS

8                                                              Last revision May 8, 2001
5
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Set in Order-Example


              Bin
              Labels
    Tool Cutouts




                   Material
                   Kanbans                                       In Process
                                                                 Testing Kanban
8                                                                      Last revision May 8, 2001
6
      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Shine/Inspect-Implementation

    Unnecessary Items                             Sort/Discard




     Necessary Items                        Set in order                     Shine/Inspect




                                                                    Instant Maintenance
                       Defect or
                  Irregularity Found
                                                                Requested Maintenance

8                                                                                  Last revision May 8, 2001
7
         TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Shine/Inspect-Tools

             1. DEFINE AREA OF RESPONSIBILITY
                    Draw map of cleaning area


                  2. DISTRIBUTE RESPONSIBILITY
             Schedule cleaning to be done and people to do it
               Devote certain times exclusively to cleaning


                           3. DEFINE STANDARD
                     Develop a cleaning/inspection checklist
                       Establish a minimum requirement


8                                                               Last revision May 8, 2001
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    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Shine/Inspect-Tools

                                                                  5 S Checklist
                                              Workcenter Name              Comp. By
                                                                           Date
                                                                           Score                        Out Of

                                                             Checking                                            Score
                                             Cat No.           Item              Evaluation Criteria


    CHECKLISTS                                        1 Parts or
                                                        Materials
                                                                           No unnecessary stock
                                                                           items or work in progress
                                                                           All machines & equipment
                                                      2 Machines &
                                                        Equipment          are in regular use
                                                          Jigs,            All jigs, fixtures and




                                             Seiri
                                                      3 Fixtures &         tools are in regular
                                                          Tools            use
                                                      4   Visual           All unnecessary items can
                                                          Controls         be identified at a glance
                                                          Standards        There are clear standards
                                                      5   for              for eliminating excess
                                                          Disposal

                                                      1 Storage            Visual controls used to
                                                                           fix location of all items
                                                          Labels           within the workcenter
                                                      2   Quantity         Clear indications of max &
                                                          Indicators       min stock quantities
                                             Seiton

                                                      3   Dividing         Blue tape used to divide
                                                          Lines            workcenter
                                                          Jigs,            Jig and tool storage
                                                      4   Fixtures &       organized for ease of
                                                          Tools            removal and return




8                                                                                                                Last revision May 8, 2001
9
    TH E   I N FO R M A T ION   AG E   S TA RT S          H ERE        ™
5S Organizer and Implementation Schedule
                                       5S Implementation Schedule
                                                                                                                        Standardize/   Visual
                         Area                  Lead          Training Sort/Discard             Arrange/Order Tape/Label   Sustain    Management
                Deburring                Eli Button         Completed        Completed            Completed           Completed           4/30/01             5/8/01
                Clean Room               Frank Avalon        4/29/01           5/2/01               5/9/01             5/16/01            5/25/01            5/31/01
                Weld Room                Tony Bologna        4/30/01           5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Saw Area                 Adrian Castro       4/30/01           5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
 Building 1




                Office Areas             Gary Grant           5/1/01          5/11/01              5/11/01             5/18/01            5/25/01            5/31/01
                Stock Room               Lee Majors         Completed        Completed              5/1/01              5/9/01            5/18/01            5/25/01
                Shipping/Receiving       Eli Button         Completed         4/30/01               5/3/01             5/11/01            5/25/01            5/31/01
                Flash Manufacturing      Mike Winn           4/29/01           5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Auto Clave               Peter Gretzky       4/30/01           5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                QA                       Don Juan           Completed        Completed             5/11/01             5/18/01            5/25/01            5/31/01
                Hardware                 Eli Button         Completed        Completed             5/11/01             5/18/01            5/25/01            5/31/01
                Horizontals              Jorge Nakos        Completed        Completed             5/11/01             5/18/01            5/25/01            5/31/01
                Shipping/Receiving       Adrian Castro      Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
 Machine Shop




                Verticals                Andy Warhol        Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Lathes                   Sela Ward          Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Screw Machines           Jorge Nakos        Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                EDM                      Adrian Castro      Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Office Areas             Jeff Wessley       Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01
                Kanban Area              Terry Bologna      Completed          5/4/01              5/11/01             5/18/01            5/25/01            5/31/01

    NOTE - All steps must be completed and signed off on by 5S Supervisor before moving to the next step
STEP ONE - TRAINING                 All employees in the area need to be trained in the seven waste and 5s
                                    Section off ALL items to be discarded until upper management can find the best home for them. Question the need for EVERY Item
                                    large and small; staplers, tape guns, pallet jacks, desks, extra shelving, etc. Also make a list of tools or equipment that you do need
STEP TWO - SORT/DISCARD             and do not have in your area.

STEP THREE - ARRANGE/ORDER               The overall area should have a obvious and smooth flow. Tools, equipment, and material should be located in a reasonable way.
STEP FOUR - TAPE/LABEL                   Everything in the area needs to have a home. This includes, monitors, tape guns, toolboxes, carts, etc.
STEP FIVE - STANDARDIZE/SUSTAIN          Radar charts, 5s seven waste posters, before + after photos, boundary samples, Suggestion boxes, need to be posted
STEP SIX - VISUAL MANAGEMENT             Kanban system developed for line items, Visual tracking boards in place for production, Visual Work Instructions,

                9                        KEY               Completed                                                                          Last revision May 8, 2001
                                                           Late
                0
                           TH E   I N FO R M A T ION             AG E       S TA RT S         H ERE      ™
Shine/Inspect-Tools
                                                                               SHELVES




                                                          SHELVES
                             SHELVES
                                                                             SUBASSEMBLY




                             SHELVES
                                                                              STATION 3

                                         INTEGRATION                         SUBASSEMBLY
                                          STATION 2                           STATION 3
    MAPS                     SHELVES




                                                       SHELVES
                                                                               SHELVES

                                                                               SHELVES
                             SHELVES




                                         INTEGRATION
                                          STATION 1                          SUBASSEMBLY
                                                                              STATION 3


9                                                                                          Last revision May 8, 2001
1
     TH E   I N FO R M A T ION         AG E   S TA RT S          H ERE   ™
Shine/Inspect-Tools
                                                                    5 S Schedule
                                                   5S                                     Date To      Date
                                               Category      Task       Responsibility   Complete   Completed


                                                 Seiri
                                                  Sort/


     SCHEDULE
                                                Discard




                                                Seiton
                                               Arrange/


     Decide order and
                                                 Order




     frequency: daily,                           Seiso
                                                 Clean/
                                                Inspect

     weekly, monthly
                                               Seiketsu
                                                 Stand./
                                                Improve




                                               Shitsuke
                                               Believe/
                                              Discipline




9                                                                                                    Last revision May 8, 2001
2
      TH E   I N FO R M A T ION   AG E   S TA RT S         H ERE    ™
5 S Schedule - another example
                                                                REVISION
                    5 S Schedule                                  DATE     INITIALS                REVISON DESCRIPTION

         AREA                       OWNER



     Task         Description           Owner        Time (s)
    Daily                                              245
      1   Visual Inspection
      2   Empty metal Recycle Bin




                                                                                                                                      CO ING
                                                                                                                                      ATER L
      3   Pull Incoming Materials




                                                                                                                                    M IA
                                                                                                                                    IN M
    Weekly                                             600                            CNC 1
      1    Sweep Area
      3    Verify Tools & Equipment
                      is Working
      4    Check Safety Gaurds
                      are in Place
      5    Verify Eye Wash is Working
      6    Check First Aid Cabinet                                                                   CRANE
      7    Internal 5 S Audit




                                                                                                       Tool Cart
    Monthly                                            300




                                                                                       ut oing
                                                                                        aterials
      1    Exernal 5 S Audit


                                                                                      O G
                      Total Time / month (seconds)    8200                            M
                      Total Time / month (minutes)    137

9                                                                                                                        Last revision May 8, 2001
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             TH E      I N FO R M A T ION            AG E       S TA RT S      H ERE      ™
5 S Checklist - Example
                                          Area __________ Date __________
                                           Area __________ Date __________
                     Ratings: 5=Exceptional 4=Above Average 3=Average 2=Needs Improvement 1=Unacceptable
                      Ratings: 5=Exceptional 4=Above Average 3=Average 2=Needs Improvement 1=Unacceptable

                 Element                SCORE
                    5S
     Seiri (Sort/Sift)              1           No parts, boxes, or any other unnecessary items, including trash, on the floor.
                                    2           No unnecessary items on the line, on/under tables, in the area or overhead.
                                    3           Aisles are totally clear. (No items can be left in the aisles)
                                    4           Walls and overhead space are clear of all unnecessary signs, paper, pictures, etc.
                                    5           No personal belongings in the area
     Seiton (Arrange/Organize)      1           Tools, parts, bins, racks, tables,sub-assys, finished goods, etc. are in their proper place.
                                    2           Every item, including furniture, has an identified home.
                                    3           Is every item in its identified home.
                                    4           Parts, tools & equipment stored to ensure safety.
                                    5           Min. / max., & FIFO rules are followed.
                                    6           Kanban rules are followed.
                                    7           Information boards are organized and current.
                                    8           Cables, wires, etc. are neatly tied and securely attached.
                                    9           All cabinets, drawers, racks, shelves, and storage locations are clearly labeled.
     Seiso (Clean)                  1           Tables, tools, equipment, racks, parts, bins, floors, etc.,are clean.
                                    2           Aisles and walls are clean.
     Seiketsu (Maintenance)         1           5S Instructions are posted.
                                    2           5S Schedule is posted and all responsibilities are defined.
                                    3           5S Radar Chart is posted, and is maintained.
     Shitsuke (Belief/Discipline)   1           No food, beverage, eating, or chewing tobacco on the line.
                                    2           Trash cans are not full or over flowing.
                                    3           People talking, playing loud music, or distracting others in the area.
                                    4           Obvious that the people working in the area understand 5S.
                                    5           Obvious that people working in the area believe in 5S.
                                    6           Evidence of 5S competitiveness activities in the area.
                                    7           People working in the area exhibit discipline & concentration on their work.
9                                                                                                                                       Last revision May 8, 2001
4
    TH E      I N FO R M A T ION                AG E       S TA RT S            H ERE        ™
Shine/Inspect-Tools -- Radar Chart
    Category   Element    Avg. Score Work Center: Clas 100 Week Ending: 07/01/99
                                                      s
        1        Seri      1     1
        2                        1                                   5S Radar Chart
        3                        1                                    W  orkCenter: Class 100
        4                        1                                         Date: 07/01/99
        5                        1
        1       Seiton     2     2                                     Seri
        2                        1                                     5
        3                        3
                                                                       4
        4                        3
        5                        3                                     3
        6                        1
        7                        1                                     2
        8                        1          Shitsuke                                        Seiton
        9                        1                                     1
        1       Seiso      3     3
                                                                       0
        2                        3
        1      Seiketsu    1     3
        2                        0
        3                        0
        1      Shitsuke    2     3
        2                        3
        3                        3
        4                        2                   Seiketsu                        Seiso
        5                        2
        6                        3
        7                        1
9                                                                                                    Last revision May 8, 2001
5
               TH E     I N FO R M A T ION    AG E    S TA RT S     H ERE   ™
Shine/Inspect-Tools -- Thermometer




9                                                                Last revision May 8, 2001
6
      TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Standardize
           …...Not just when the boss is
                      around




      MONDAY                                                   TUESDAY




9
           VIP TOUR                                        THURSDAY      Last revision May 8, 2001
7
    TH E   I N FO R M A T ION   AG E   S TA RT S   H ERE   ™
Lean  Fundamentals  Rev  A
Lean  Fundamentals  Rev  A
Lean  Fundamentals  Rev  A
Lean  Fundamentals  Rev  A
Lean  Fundamentals  Rev  A
Lean  Fundamentals  Rev  A
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Lean  Fundamentals  Rev  A
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Lean  Fundamentals  Rev  A
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Lean Fundamentals Rev A

  • 1. Lean Fundamentals WELCOME! 1 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 2. Agenda Introduction Lean Thinking Lean Line Design Conclusion 2 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 3. Agenda Introduction Lean Thinking Lean Line Design Conclusion 3 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 4. Influences That Trigger Change highly rapid growth in tighter configurable size & revenue quality products standards high cost of insufficient manufacturing vendor capabilities fluctuations in material demands shortages increased inconsistent long learning competition processes curves 4 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 5. Industry Phases Innovation Differentiation Cost Cost Drivers  Simpler Designs  Commonality  Manufacturable Models  Maintainability/Serviceability  Economies of Scale  Short Cycle Times  Supply Chain Management 5 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 6. Lean Manufacturing Progression 1995  Benchmarking  Training at JcIT Institute  Pilot conversions on modules 6 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 7. Lean Manufacturing Progression 1996 1995 „Lean Teams‟ Formed  Division Conversions Began  Support Functions Re-design Began 7 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 8. Lean Manufacturing Progression 1996 1995 1997 ULMI 8 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 9. Unified Lean Manufacturing Initiative  Establishment of Common Processes for: - Manufacturing - Product development - Product management  Improved Performance in: - Profitability - Quality - Cycle Time - Asset Management - Delivery 9 Last revision May 8, 2001 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 10. Transitioning to a Lean Enterprise 1 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 11. Transitioning to a Lean Enterprise 1 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 12. Transitioning to a Lean Enterprise 1 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 13. Going Up for a Strategic View... 1 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 14. What It Means to be a Lean Enterprise? The WHOLE Business System Customers It Reaches Suppliers across Board of Directors Investors Products Processes It Consists Individuals of Teams Organizations Functions 1 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 15. A LEAN enterprise focuses on... Eliminating non value-added activities throughout the enterprise Building an integrated product delivery process to meet changing needs of customers Supporting a fundamental change in management philosophy A LEAN enterprise practices LEAN thinking! 1 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 16. Characteristics of a Lean Enterprise All processes, systems and initiatives -including supplier partnerships- are aligned, to efficiently provide the right products to the right customers at the right time…. Processes are in place to Management of the business capture the knowledge of is based on metrics, and they customers (internal and are aligned at all levels external!) and their values to evaluate performance The entire product delivery process is flexible so the enterprise can respond quickly to changes 1 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 17. Agenda Introduction Lean Thinking Lean Line Design Conclusion 1 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 18. Lean Thinking... ...a mentality that emphasizes doing those things, and only those things, that create or add value to what the customer is willing to pay for. If it doesn’t add value, it is WASTE! 1 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 19. Principles of Lean Thinking from Womack & Jones Lean Thinking  Specify the value of each product and service from the customer‟s perspective.  Identify every step in the value stream to highlight waste.  Make products flow without interruption by eliminating waste.  Produce only what is pulled by the customer.  Pursue perfection by continually improving. 1 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 20. Lean Principle #1 Specify the value of each product or service from the customers‟ perspective. 2 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 21. What is value? Value is the product or service which meets the customer‟s requirements at a price he is willing to pay when he requests it. Value is providing the right product for the right price at the right time. 2 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 22. Who‟s the Customer? Anyone, internal or external, who requires a product or service Final consumer Boss/management  Co-workers You will likely have multiple customers, and they change frequently! 2 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 23. Lean Principle #2 Identify every step in the value stream to highlight waste. 2 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 24. Mapping out the Process 1. Identify all steps in the value stream, including an estimated duration. 2. Identify value add activities vs. waste: Value Added Necessary, but non-value added Non-value added 3. Indicate types of waste 2 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 25. A Value Stream …consists of all activities and processes that are required to bring a specific product/service:  from concept to design and engineering  from raw materials to product launch  from order-taking to scheduling  from delivery to & support of the customer This means everybody, and everything that takes place to produce the product/service! 2 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 26. Disconnected Processes Most processes are full of  Lost orders, disconnects and bottlenecks  Delays, where the process crosses  Mistakes and departmental lines.  Other failures that cost time, money and customers! 2 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 27. Adding Value or Waste? Lean thinking distinguishes between those activities that are actually adding value to the product or service, and those activities that are not adding value. If it‟s not adding value, it is WASTE! 2 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 28. Waste Eliminating waste is the greatest potential source of improvement in corporate profit, performance, and customer service. For most production operations: - 60% add no value at all - 35% are “necessary” activities, but don‟t add value - only 5% of activities actually add value! 2 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 29. Lean Flow  Waste disrupts the continuous flow to complete a product or process – Processes or machines that take too long – Inadequate training or staffing – Lack of information and direction – Bad quality or late arrival of materials  Inventory and queues are usually symptoms of another problem 2 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 30. Mapping out the Process 1. Identify all steps in the value stream, including an estimated duration. 2. Identify value add activities vs. waste: Value Added Necessary, but non-value added Non-value added 3. Indicate types of waste 3 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 31. Value Stream Mapping Tool Value Stream is all the actions (both value added and non value added) currently required to bring a product through the main flows essential to every product 3 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 32. Why Value Stream Mapping is an Essential Tool  Helps you to visualize the big picture, not just individual processes to improve the whole, not just optimizing the parts.  Helps you to see the sources of waste in your value stream  It forms the basis of a Lean Implementation Plan.  It shows the linkage between the information flow and the material flow. 3 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 33. Initial Value Stream Mapping Steps Product Family Current-State Drawing Future-State Drawing Work Plan & Implementation 3 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 34. Value Stream Improvement & Process Improvement  Follow the product from beginning to end  Draw visual representation of every process in the materials and information flows 3 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 35. 3 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 36. 3 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 37. Information for a process data box “The Big Four”:  Number of product variations  Cycle time (from 1 piece to the next)  Changeover time  Process Reliability  Number of operators  Scrap Rate  Production batch size  Working Time (minus breaks)  Pack Size 3 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 38. A Fictional Value Stream Map - An example of Lean Tools Value Stream Map Supplier XYZ " CURRENT STATE" Standard Product Family ( 75% of Product) Production Control 2/15/2000 FORECAST Issues Daily Priorities Purchase Orders Applied Placed as needed based upon: Materials * Gross inventory check for spot buys Suppliers * Bus-Route(contract) forecast - Trident - Reliant - Metal West - Others Daily OSP As Ordered Plating OSP I Manufacturing Orders 2 -5 Da ys Shop Schedule 2 Primary & 2 Secondary Suppliers Dallas 2X Month Inspection 3X Week M,W ,F 1 I 2 D ays 95% First Pass Yield Inspection Sheer Turret Deburr Brakes Assy & Paint Ship / FGI I I I I I Hardware I I Packaging 1 3 11 7 6 6 7 30 Da ys P aint 5 Da ys 1 4+ D ay s 2 D a ys 14 D ays 1 Day Ra w S toc k .5 Da ys C /T = 1 Da y Day Shift Only Shifts: 2 + Weekend Shifts: 2 + W eekend Shifts: 2 + W eekend Hardware: 1 Shift Operation 2 shifts / 3 people Cle an Capacity at Turret 1 Person can operate C/T = 12 0 M in Setup: 10-120 Min Dedicated to Bus determines when to 2 machines Assembly: 3 -5 D ays 1 shifts / 3 people Route from 5:30am to Sheer 40-50% Productivity Hi-Flex Capability KAIZEN Noon C /T = 3 0 M in 98-99% Yield (buffers C /T = 6 0 M in Im plem e nt P h os pha te 40-50% Productivity KAIZEN used to make up for D ip C le an S ystem No Productivity Measure Deburr is a scrap) C/O = 45-60 Min C /T = 1 D a y Bottleneck Uptime is High - PM's Capacity: 1 job/hr scheduled on W /E (~10 planks/job) KAIZEN KAIZEN C /T = 12 0 M in In cre a se Ca pa city X 3 a t KAIZEN C /T = 1 05 M in S e tup R e duc tions paint booth, pow de r D e dica te d S taging pa in t, an d batch ove n Are a s Qty in WIP = Demand Per Day Production Lead 30 Days X 5 Days 1 14 Days 2 Days 14 Days 5 Days 2 Days Time 72 Days Processing Time 30 min 105 min 120 min 120 min 60 min 1 day 1 day 2days7hrs25min 3 Total lead time revision May Last 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 39. A Fictional Value Stream Map -An example of Lean Tools Value Stream Map Supplier XYZ " FUTURE STATE" Standard Product Family ( 75% of Product) Production Control 2/25/2000 FORECAST Issues Daily Priorities Purchase Orders Daily Orders - EDI Pull Applied Orders are launched at Materials calculated re-order points for Raw Good Kanbans Daily Pull Orders Suppliers - Trident - Reliant - Metal West - Others Daily Manufacturing Orders OSP OSP Plating Based on Finished Goods Replenishment Triggers & I Spot Buy Orders 2-5 D ays 2 Primary & 2 Shop Schedule Secondary Suppliers As Ordered k S t oc w Ra 3X / Week Dallas Inspection 3X Week M,W,F 1 S ho p ord ers ar e Lo ad Le ve led b as ed on P r oduc t F am ily S ch edu lin g Ru le s 95% First Pass Yield Inspection Sheer Turret Deburr Brakes Assy & Paint Ship / Hardware Packaging ? ?? D ay s 1 Day Shift Only .5 Da ys 3 Shifts: 2 + Weekend .5 D ay s 11 Shifts: 2 + Weekend .5 D ay s 7 Shifts: 2 + W eekend .5 Da ys Hardware: 6 2 shifts / 3 people .5 D a ys 6 C /T = 1 D ay .5 D ay s 7 1 Shift Operation Capacity at Turret 1 Person can operate C /T = 1 20 M in Setup: 10-120 Min Dedicated to Bus 30 D a ys Assembly: determines when to 2 machines Route from 5:30am to Finished Goods ? Ra w S toc k 40-50% Productivity 1 shifts / 3 people Sheer Hi-Flex Capability C /T = 6 0 M in Noon Inventory C /T = 3 0 M in 98-99% Yield (buffers No Productivity 40-50% Productivity used to make up for Orders are launched at Measure scrap) Inventory Sizing of Dallas provided gas C /T = 1 Da y calculated re-order points for C/O = 45-60 Min Uptime is High - PM's panel enclosures & gas panel piece Finished Good Kanbans Capacity: 1 job/hr scheduled on W /E parts (gas panel parts & spares ) (~10 planks/job) C /T = 1 05 M in C/T = 12 0 M in Production Lead Time 30 Days .5 Days .5 Days .5 Days .5 Days .5 Days .5 Days 33 Days Processing Time 30 min 105 min 120 min 120 min 60 min 1 day 1 day 2days7hrs25min 3 Total lead time revision May Last 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 40. Using Five Whys Problem Data gathering Problem clarification Why? Why? Why? Why? Why? Root cause 4 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 41. Measurements  Why measure?  What to measure?  Hierarchy of measurements  Leading and lagging indicators  Importance of adding a reference, benchmark, or standard  Location for measurements  Data and information  Data collection and processing 4 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 42. Measurements- Why Measure?  You can manage if you can measure  Offers a baseline for continuous improvement  You will know if your efforts to improve are working  Customer requirements demand it  You can make decisions based on the information derived from the measurements  Lean conversion  Certification  Pricing  Etc. 4 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 43. Measurements To ensure they will be effective and useful, determine:  Which measures does the customer want?  Which measures do you need to improve performance? Cycle time Quality Cost Productivity  What information/results do you want to obtain? Remember: if the measure is not being used for decision making, ask “WHY ARE WE MEASURING THIS?” Caution: Measurements entail cost and effort! 4 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 44. Measurements  Identify the critical operations to determine where to start for the most cost effective improvements  Create documented maps of the processes: Identify the inputs & outputs Set applicable standards for each critical step Show cause and effect relationships Disconnects will indicate missing or non value- adding measurements  Determine how the types and locations of the metrics are linked throughout the organization 4 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 45. Measurements It all starts with a Hoshin Annual Operating Plan (AOP)... A specific, measurable objective to achieve breakthrough results. 4 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 46. The Aim of Hoshin Planning is to ... Align people, activities, and performance metrics throughout all levels of the organization with strategic priorities so the Company can achieve its corporate mission…. 4 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 47. Measurements Hoshins/AOP Goals Quality Cost Cycle Time Failure Prevention Inventory Takt Throughput Internal/ External Operating Appraisal Expenses 4 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 48. Measurements- Measure What? Hierarchy of Measurements Similar to Hoshin planning, define the hierarchy of measurements and show the cascading links between metrics at different levels of the company. Example: Level 1: Earnings / Profitability, Customer 3 Level Company satisfaction, On time delivery System Plant 1 Plant 2 Level 2: Plant based metrics: scrap rates, returns, schedule… Line 2 Line 2 Line 3 Line 1 Line 1 Level 3: Line based metrics: cycle time, yields, escapes... 4 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 49. Cascading Objective Process Corporation Hoshin Corporate Objectives Strategies Initiatives Level 1 Programs Business Unit Business Unit Business Objectives Unit Level 2 Strategies Division Division Division Objectives Strategies Level 3 4 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 50. Measurements- Measure What?  Have consistent definitions for whatever is being measured  Know the difference between proactive and reactive: - Lagging - downstream indicators for use in preventing defects upstream (reactive) - Leading - upstream indicators for use in predicting quality downstream (proactive)  Example: high reject rates (leading) can be an indication of poor profitability (lagging) 5 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 51. Measurements- Measure What?  Measures have little meaning in isolation  Comparison with a reference will add relevance  In absence of a standard or benchmark, at least have a baseline to use for making comparisons Target Cycle Time Cycle Time Month Month 5 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 52. Measurements- Measure Where?  Most measurements are carried out too late; typically at the end of the process (lagging indicators)  Such measurements are usually easy and convenient to install, but might be of little help in preventing problems  Measuring as close as possible to the point of cause or occurrence is more pro-active (leading indicators)  Implementing closed loop feedback and real time controls on the operations can actually prevent non-conformances from occurring in the first place Measurements are often started on every operation in the business, even if they aren’t the right ones! 5 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 53. Measurements- Data and Information  Data is not always the same as information  Information is that which can be used for decision making  Information for one stage can be data for the next Supplier End Applied Materials End ---Data set 1 Information Processing set 1 Processing Information ---Data set 2 Information set 3 ---Data set 3 set 2 Data set 4 Data set 5 5 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 54. Measurements-Data Collection and Processing  The metric is only as good as the integrity of the data collected  Statistical treatment of data can add more power to analysis & decision making  Presentation of information should be simple yet comprehensive, and it should be directly aimed at facilitating the decisions that are to be made  Information should be made available in a timely manner to those who need it  Cross check to see if the information is useful in the way it is intended to be 5 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 55. Measurements - Summary  Start with what is important to the customer  Remember that measurements are often lagging indicators  Understand the process, the causes/effects, the inputs/outputs  Develop the hierarchy of measurements to address gaps and redundancies  Identify the critical points where measurements will make the biggest difference 5 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 56. Measurements - Summary  Use measurements as leading indicators for the most proactive approach, and understand how they are linked to lagging indicators.  Data integrity checks are important since it becomes the foundation for many decisions  Presentation of information (rather than data) should be simple, comprehensive, and timely 5 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 57. Mapping out the Process 1. Identify all steps in the value stream, including an estimated duration. 2. Identify value add activities vs. waste: Value Added Necessary, but non-value added Non-value added 3. Indicate types of waste 5 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 58. Let‟s GO Take A Break! 5 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 59. 7 Wastes Overproduction Waiting Time Transportation Processing Inventory Motion Defects 5 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 60. Overproduction Producing More Than Needed Producing Faster Than Needed 6 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 61. Wait Time Waiting for signatures Watching machines or equipment run Keeping busy to avoid being idle Waiting for computers to process data Waiting for materials Waiting for someone w/ the right skill Waiting in traffic 6 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 62. Transportation Sending materials/product long distances Handling materials/paperwork multiple times Storing incoming material before it is used Returning unused materials Having multiple storage locations Routing documents to multiple signers 6 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 63. Processing Processes that don’t do the entire job, or that do it incorrectly Poorly maintained equipment that produces poor quality Doing things manually instead of automatically Doing more than would be necessary 6 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 64. Inventory Cost of materials Cost and management of obsolete materials Space & equipment Interest charges Defects, rework Paperwork & documents in queue Inventory accounting 6 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 65. Inventory Analogy Boat = Production System Water Level = Inventory Level Over Production Wait Time Process Defects Rocks = Hidden Problems (Uncovered as Inventory is Reduced) 6 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 66. Motion Searching for tools or supplies Walking to multiple areas to accomplish a task Things located in random locations or not according to frequency of use Picking something up multiple times 6 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 67. Defects Rework Scrap Lost work Time Sorting Warranty Costs Lost Customer Satisfaction Other intangibles (Typos?) 6 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 68. Lean Principle #3 Make products flow without interruption by eliminating waste. 6 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 69. Tools & Techniques 6 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 70. 5Ss: The Gateway to Quality 7 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 71. Benefits Gives the opportunity to provide creative input to how your workplace should be organized and laid out, and to how your work should be done Makes your workplace more a pleasant to work Makes your job more satisfying Removes many obstacles and frustrations in your work Helps you know what you are expected to do, and when and where you are expected to do it Makes it easier to communicate with everyone you work 7 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 72. 5Ss: The Gateway to Quality Sort Set in order 5S Standardize Shine Sustain 7 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 73. Sort & Discard-Implementation No Value & Easy Dispose Immediately To Dispose Of Unnecessary Retain Some Actively Look Items Value For Best Customer No Value But Work Out Less Costly Costly To Dispose Of Method For Disposal Necessary Items Implement Next S 7 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 74. Sort & Discard BEFORE Sort & Discard AFTER Sort & Discard 7 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 75. Before Sort & Discard After 7 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 76. Set in Order To arrange necessary items in good order so that they are easily accessible for use There should be a home for everything and everything should be in its home 60 SECONDS RULE Everything should be able to be found & retrieved within 1 min. 7 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 77. Set in Order-Implementation Unnecessary Items Sort/Discard Place Near To The Frequently Used Point of Use Necessary Place A Bit Distant Sometimes Used Items To The Point Of Use Not Used But Must Place Separately Be Kept 7 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 78. Set in Order-Tools BENEFITS OF MOTION MAPPING Workstation 100 Workstation 200 Parts Integration Integration Workstation 100 Parts Workstation 200 Parts Integration Integration 7 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 79. Set in Order-Tools LABELING 7 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 80. Set in Order-Tools FLOOR TAPING 8 Last revision May 8, 2001 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 81. Set in Order-Tools Visual Management - You can see the work status of the line - there is no work present at these stations 8 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 82. Set in Order-Tools COLOR CODING 8 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 83. Standardize Taping and Post TAPE IDENTIFIER Used to tape Almost Everything: Carts, Tables, Tools, Shelves, Machines, Workstations, Incoming, Outgoing, and WIP Material Used to tape Waste: Trash Cans, Recycle Bins, Rework, DMR Used to Tape Walkways 8 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 84. Set in Order-Tools Part Replenishment carts are color coded by particular route. 8 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 85. Set in Order-Tools SILHOUETTES /CUTOUTS 8 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 86. Set in Order-Example Bin Labels Tool Cutouts Material Kanbans In Process Testing Kanban 8 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 87. Shine/Inspect-Implementation Unnecessary Items Sort/Discard Necessary Items Set in order Shine/Inspect Instant Maintenance Defect or Irregularity Found Requested Maintenance 8 Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 88. Shine/Inspect-Tools 1. DEFINE AREA OF RESPONSIBILITY Draw map of cleaning area 2. DISTRIBUTE RESPONSIBILITY Schedule cleaning to be done and people to do it Devote certain times exclusively to cleaning 3. DEFINE STANDARD Develop a cleaning/inspection checklist Establish a minimum requirement 8 Last revision May 8, 2001 8 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 89. Shine/Inspect-Tools 5 S Checklist Workcenter Name Comp. By Date Score Out Of Checking Score Cat No. Item Evaluation Criteria CHECKLISTS 1 Parts or Materials No unnecessary stock items or work in progress All machines & equipment 2 Machines & Equipment are in regular use Jigs, All jigs, fixtures and Seiri 3 Fixtures & tools are in regular Tools use 4 Visual All unnecessary items can Controls be identified at a glance Standards There are clear standards 5 for for eliminating excess Disposal 1 Storage Visual controls used to fix location of all items Labels within the workcenter 2 Quantity Clear indications of max & Indicators min stock quantities Seiton 3 Dividing Blue tape used to divide Lines workcenter Jigs, Jig and tool storage 4 Fixtures & organized for ease of Tools removal and return 8 Last revision May 8, 2001 9 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 90. 5S Organizer and Implementation Schedule 5S Implementation Schedule Standardize/ Visual Area Lead Training Sort/Discard Arrange/Order Tape/Label Sustain Management Deburring Eli Button Completed Completed Completed Completed 4/30/01 5/8/01 Clean Room Frank Avalon 4/29/01 5/2/01 5/9/01 5/16/01 5/25/01 5/31/01 Weld Room Tony Bologna 4/30/01 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Saw Area Adrian Castro 4/30/01 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Building 1 Office Areas Gary Grant 5/1/01 5/11/01 5/11/01 5/18/01 5/25/01 5/31/01 Stock Room Lee Majors Completed Completed 5/1/01 5/9/01 5/18/01 5/25/01 Shipping/Receiving Eli Button Completed 4/30/01 5/3/01 5/11/01 5/25/01 5/31/01 Flash Manufacturing Mike Winn 4/29/01 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Auto Clave Peter Gretzky 4/30/01 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 QA Don Juan Completed Completed 5/11/01 5/18/01 5/25/01 5/31/01 Hardware Eli Button Completed Completed 5/11/01 5/18/01 5/25/01 5/31/01 Horizontals Jorge Nakos Completed Completed 5/11/01 5/18/01 5/25/01 5/31/01 Shipping/Receiving Adrian Castro Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Machine Shop Verticals Andy Warhol Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Lathes Sela Ward Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Screw Machines Jorge Nakos Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 EDM Adrian Castro Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Office Areas Jeff Wessley Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 Kanban Area Terry Bologna Completed 5/4/01 5/11/01 5/18/01 5/25/01 5/31/01 NOTE - All steps must be completed and signed off on by 5S Supervisor before moving to the next step STEP ONE - TRAINING All employees in the area need to be trained in the seven waste and 5s Section off ALL items to be discarded until upper management can find the best home for them. Question the need for EVERY Item large and small; staplers, tape guns, pallet jacks, desks, extra shelving, etc. Also make a list of tools or equipment that you do need STEP TWO - SORT/DISCARD and do not have in your area. STEP THREE - ARRANGE/ORDER The overall area should have a obvious and smooth flow. Tools, equipment, and material should be located in a reasonable way. STEP FOUR - TAPE/LABEL Everything in the area needs to have a home. This includes, monitors, tape guns, toolboxes, carts, etc. STEP FIVE - STANDARDIZE/SUSTAIN Radar charts, 5s seven waste posters, before + after photos, boundary samples, Suggestion boxes, need to be posted STEP SIX - VISUAL MANAGEMENT Kanban system developed for line items, Visual tracking boards in place for production, Visual Work Instructions, 9 KEY Completed Last revision May 8, 2001 Late 0 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 91. Shine/Inspect-Tools SHELVES SHELVES SHELVES SUBASSEMBLY SHELVES STATION 3 INTEGRATION SUBASSEMBLY STATION 2 STATION 3 MAPS SHELVES SHELVES SHELVES SHELVES SHELVES INTEGRATION STATION 1 SUBASSEMBLY STATION 3 9 Last revision May 8, 2001 1 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 92. Shine/Inspect-Tools 5 S Schedule 5S Date To Date Category Task Responsibility Complete Completed Seiri Sort/ SCHEDULE Discard Seiton Arrange/  Decide order and Order frequency: daily, Seiso Clean/ Inspect weekly, monthly Seiketsu Stand./ Improve Shitsuke Believe/ Discipline 9 Last revision May 8, 2001 2 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 93. 5 S Schedule - another example REVISION 5 S Schedule DATE INITIALS REVISON DESCRIPTION AREA OWNER Task Description Owner Time (s) Daily 245 1 Visual Inspection 2 Empty metal Recycle Bin CO ING ATER L 3 Pull Incoming Materials M IA IN M Weekly 600 CNC 1 1 Sweep Area 3 Verify Tools & Equipment is Working 4 Check Safety Gaurds are in Place 5 Verify Eye Wash is Working 6 Check First Aid Cabinet CRANE 7 Internal 5 S Audit Tool Cart Monthly 300 ut oing aterials 1 Exernal 5 S Audit O G Total Time / month (seconds) 8200 M Total Time / month (minutes) 137 9 Last revision May 8, 2001 3 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 94. 5 S Checklist - Example Area __________ Date __________ Area __________ Date __________ Ratings: 5=Exceptional 4=Above Average 3=Average 2=Needs Improvement 1=Unacceptable Ratings: 5=Exceptional 4=Above Average 3=Average 2=Needs Improvement 1=Unacceptable Element SCORE 5S Seiri (Sort/Sift) 1 No parts, boxes, or any other unnecessary items, including trash, on the floor. 2 No unnecessary items on the line, on/under tables, in the area or overhead. 3 Aisles are totally clear. (No items can be left in the aisles) 4 Walls and overhead space are clear of all unnecessary signs, paper, pictures, etc. 5 No personal belongings in the area Seiton (Arrange/Organize) 1 Tools, parts, bins, racks, tables,sub-assys, finished goods, etc. are in their proper place. 2 Every item, including furniture, has an identified home. 3 Is every item in its identified home. 4 Parts, tools & equipment stored to ensure safety. 5 Min. / max., & FIFO rules are followed. 6 Kanban rules are followed. 7 Information boards are organized and current. 8 Cables, wires, etc. are neatly tied and securely attached. 9 All cabinets, drawers, racks, shelves, and storage locations are clearly labeled. Seiso (Clean) 1 Tables, tools, equipment, racks, parts, bins, floors, etc.,are clean. 2 Aisles and walls are clean. Seiketsu (Maintenance) 1 5S Instructions are posted. 2 5S Schedule is posted and all responsibilities are defined. 3 5S Radar Chart is posted, and is maintained. Shitsuke (Belief/Discipline) 1 No food, beverage, eating, or chewing tobacco on the line. 2 Trash cans are not full or over flowing. 3 People talking, playing loud music, or distracting others in the area. 4 Obvious that the people working in the area understand 5S. 5 Obvious that people working in the area believe in 5S. 6 Evidence of 5S competitiveness activities in the area. 7 People working in the area exhibit discipline & concentration on their work. 9 Last revision May 8, 2001 4 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 95. Shine/Inspect-Tools -- Radar Chart Category Element Avg. Score Work Center: Clas 100 Week Ending: 07/01/99 s 1 Seri 1 1 2 1 5S Radar Chart 3 1 W orkCenter: Class 100 4 1 Date: 07/01/99 5 1 1 Seiton 2 2 Seri 2 1 5 3 3 4 4 3 5 3 3 6 1 7 1 2 8 1 Shitsuke Seiton 9 1 1 1 Seiso 3 3 0 2 3 1 Seiketsu 1 3 2 0 3 0 1 Shitsuke 2 3 2 3 3 3 4 2 Seiketsu Seiso 5 2 6 3 7 1 9 Last revision May 8, 2001 5 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 96. Shine/Inspect-Tools -- Thermometer 9 Last revision May 8, 2001 6 TH E I N FO R M A T ION AG E S TA RT S H ERE ™
  • 97. Standardize …...Not just when the boss is around MONDAY TUESDAY 9 VIP TOUR THURSDAY Last revision May 8, 2001 7 TH E I N FO R M A T ION AG E S TA RT S H ERE ™