A overview presentation on Microsoft 365 with a particular focus on the Business offering. It covers what the product is and why it is important for resellers and customers. Video available at - https://youtu.be/UekuL1wUR6o

1. Introduction to
Microsoft 365
September 2017
@directorcia
http://about.me/ciaops
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2. Microsoft 365 Business
Introducing a fully integrated
solution for SMBs

3. Agenda
What does today look like?
What is Microsoft 365 Business?
Succeed with
Microsoft 365 Business

4. What does today look
like for your customers?
Local Logins
/MSA
New PCs
bought adhoc
PCs refreshed
when dead
Employees
using personal
mobile devices
IT purchasing
decisions
made “on the spot”
“GOOD
ENOUGH”
PLATFORMS
LEGACY
BACK OFFICE
NO
TECHNOLOGY
STRATEGY
FRAGMENTED
END-POINT
SOLUTIONS

5. What does today look
like for you?
TOUGHER
COMPETITIVE
ENVIRONMENT
INREASINGLY
COMPLEX
CUSTOMER
DEMANDS
MULTIPLE TECH
PRODUCTS
Cross-platform
device management
requirements
Custom solutions
required for
interoperability
Increased security
exposure
Race to the bottom
pricing impacts
deal profitability
Greater effort
to maintain
customer base
Difficulty
differentiating
brand
Increased
implementation
and
management
complexity Multiple technology
vendors servicing
single client
Need to source
best of breed
solutions

6. Desktop Apps
Word, Excel, PowerPoint, and more
Online Services
Exchange, OneDrive, Skype,
Microsoft Teams
Business apps
Microsoft Bookings, Outlook Customer
Manager, MileIQ1
Everything in Windows 10 Pro2
Plus…
Windows Defender Security Controls
Windows Autopilot
Automatic Office apps deployment
App protection for Office mobile apps
Device Management for Windows 10 PCs
Selective wipe of company data
Windows 10 Best of EMSOffice 365
Bringing together best in class solutions…
[1] Available in US, UK, and Canada only
[2] ncludes upgrade rights for Windows 7 or 8/8.1 Professional licensed PCs to upgrade to Windows 10 Professional
One Admin Console

7. TOUGHER
COMPETITIVE
ENVIRONMENT
INREASINGLY
COMPLEX
CUSTOMER
DEMANDS
MULTIPLE TECH
PRODUCTS
Cross-platform
device management
requirements
Custom solutions
required for
interoperability
Increased security
exposure
Race to the bottom
pricing impacts
deal profitability
Greater effort
to maintain
customer base
Difficulty
differentiating
brand
Increased
implementation
and
management
complexity Multiple technology
vendors servicing
single client
Need to source
best of breed
solutions
What does Microsoft 365 Business mean for you?
Expand Your
Services
• Upsell managed
services more easily
• Increase addressable
markets
• Recapture services
revenue
Drive Customer
Retention
• Become a trusted innovator
• Demonstrate unique value
• Address security concerns
Increase Your
Profitability
• Add to the sales
opportunity
• Avoid sourcing solutions
from multiple vendors
• Implement quickly

8. What Microsoft 365 Business
can do for you
Source: A Forrester Total Economic ImpactTM Study, "The Partner Opportunity For “Business Cloud Suite".” June 2017
This is what we’ve been waiting for. Our customers can get
everything they need from one vendor which greatly simplifies
things for them. It fits our business model perfectly.
– Cloud Sales Manager, Microsoft 365 Business Early Adopter
Anticipated percentage point
increase in deployment and
advisory services revenue.
Expected percentage point
increase in managed
services attach rate.
Anticipated percentage
point increase in managed
services margins.
8% 10% 20%

9. In 2016, SMBs spent:
/year
Per employee. On their IT.
(10–99 employees)
$1,320
Source: U.S. Small and Medium Business Forecast, 2017-2021: PCs and Peripherals, Systems and Storage, Telecom Equipment, Software, IT Services, and Business Services; #US41134217, May 2017

10. What’s right for your customer?
Office 365
Microsoft 365 Business
Microsoft 365 Enterprise
Fast path to modern productivity & collaboration
Automatic security and feature updates
Integrated productivity, management & security
Best of Office 365 apps & Windows 10 Business
Highest level of productivity, management & security
Support for hybrid environments
Modern voice with cloud PBX

11. • Public preview started August 2
• $0 preview SKU on CSP Price List
• Support available via standard
CSP support channels
• General availability towards the
end of the calendar year (price to
be US$20/mo/user)
Microsoft 365 Business
Launch details

12. Get Ready for Microsoft 365 Business
Join the Cloud Solution Provider Program, if
not already
Get ready to sell Microsoft 365 Business
partners.office.com/Microsoft365Business
Extend your managed services offerings with
the power of Microsoft 365 Business
Be part of the public preview, offer Microsoft
365 Business to your customers now
We’re helping our
customers leverage
technology in ways they
never have before…
– CEO, Microsoft 365 Business
Early Adopter

13. Set-up wizard streamlines
initial set-up
New Devices card
simplifies PC and mobile
device management
Integrated options to
facilitate free upgrade
from Windows 7/8/8.1
Pro to Windows 10 Pro
Creators Update

14. Here the set-up wizard
presents options for
managing Office 365
data on iOS and
Android devices.

15. In this step, the
Wizard allows You to
configure Windows 10
devise Security and
management settings.

16. AutoPilot Admin Experience
Included in Microsoft 365 Business, Windows AutoPilot enables devices to
be pre-registered and pre-configured via the cloud, allowing partners to
deploy a new device with no IT intervention required.
Watch the video - https://www.youtube.com/watch?v=4K4hC5NchbE

17. Customer Benefits

18. Connect with
customers, coworkers,
and suppliers
Achieve more together
Bring together
everything your team
needs, in one place
Create great work with
Word, Excel, and
PowerPoint
Meet Cortana, your
new digital personal
assistant

19. Anywhere it matters
No Wi-Fi, no
problem. Edit offline
and sync later
Work together with
coworkers, from
anywhere
Take your work with
you, with secure
cloud storage
Stay engaged with
your teams, from
your favorite device

20. Always-on security
Enable solid security,
with simplified
management
Help protect against
security threats
Safeguard company
data across PCs,
phones and tablets
Get the latest
Office 365 and
Windows 10 updates

21. Simplified for business
Quickly setup new employees
to get them going
Manage users & devices
with a single console
Simplify with a single
login for all devices

22. Business Plans Enterprise Plans
Office 365
Business Premium
Microsoft 365
Business
Office 365
Enterprise E3
Microsoft 365
Enterprise E3
Office 365
Enterprise E5
Microsoft 365
Enterprise E5
Estimated retail price per user per month $USD (with annual commitment) A$17.49 A$25 (est) A$29.59 A$34 A$51.70 A$61
Maximum number of users 300 300 unlimited unlimited unlimited unlimited
STANDARD
SERVICES
Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user Business Business ProPlus ProPlus ProPlus ProPlus
Exchange, OneDrive, SharePoint, Skype, Microsoft Teams      
Business Apps – Outlook Customer Manager, Bookings, MileIQ1 Business center2, Listings2,
Connections2, Invoicing2  
ADVANCEDSERVICES
Legal compliance & archiving needs for email – archiving, eDiscovery, mailbox hold    
Information protection – message encryption, rights management, data loss prevention    
Advanced Threat Protection, Advanced Security Management, Threat Intelligence, Advanced
Compliance
Add-on Add-on Add-on  
End User and Organizational Analytics (MyAnalytics), PowerBI Pro Add-on Add-on Add-on  
PSTN Conferencing Add-on Add-on Add-on  
Cloud PBX, PSTN Calling4 Add-on Add-on  
Windows: Windows 10 Business (Windows Defender, Store, Cortana Mgmt Controls, Auto-
Install Office apps, Upgrade rights to Windows 10 Pro for 7/8.1 Pro licenses)

Windows: Windows AutoPilot   
EMS: Microsoft Intune, Azure Active Directory Premium P1 3 
Windows: Microsoft Desktop Optimization Package, VDA  
Windows: Enterprise Data Protection, Windows Hello, Credential Guard, Device Guard, App
Locker
 
EMS: Microsoft Advanced Threat Analytics, Azure Information Protection P1  
Windows: Windows Defender Advanced Threat Protection 
EMS: Azure Active Directory Premium P2, Microsoft Cloud App Security, Azure Information
Protection P2

[1] Available in US, UK, Canada
[2] Currently in public preview in US, UK, Canada
[3] Only selected features: App protection for Office mobile apps, MDM for Windows 10 PCs, Selective wipe of company data, AAD Auto-Enroll
[4] Cloud PBX Required
Plan Comparison

23. Business Premium Microsoft 365 Business Microsoft 365 Enterprise
Mixed OS
Some on-premises IT
Hybrid identity
Office 2007 EOS
Multiple locations
Need to support mobile.
Windows 10 Pro (CU)
Cloud identity for users and devices
Protection of company data across
personal & company owned devices
Compelling events:
Small Business Server replacement
Hardware refresh
Multiple locations
Mixed OS
Hybrid identity
Advanced security controls
Modern voice experience
Compelling events:
Windows Server replacement
Hardware refresh
Multiple locations
Customer targeting guidance for small to midsize businesses

24. CIAOPS Resources
• Blog – http://blog.ciaops.com
• Free SharePoint Training via email – http://bit.ly/cia-gs-spo
• Free Office 365, Azure Administration newsletter – http://bit.ly/cia-o365-tech
• Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops
• Free documents, presentations, eBooks – http://docs.com/ciaops
• Office 365, Azure, Cloud podcast – http://ciaops.podbean.com
• Office 365, Azure online training courses – http://www.ciaopsacademy.com
• Office 365, Azure eBooks – http://www.ciaops.com/publications
Twitter
@directorcia
Facebook
https://www.facebook.com/ciaops
Email
director@ciaops.com
Skype for Business
admin@ciaops365.com

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