This is a 2hr talk I gave at the National Library Board (NLB) in Singapore on 11 August 2009 to about 40 people. The talk was mainly about how I use social tools to build and support the Gurteen Knowledge Community and in particular about Twitter.

1. Using Social Tools to build informal communities David Gurteen NLB, Singapore 11 August 2009

7. Engagement

12. The best way to make sense of the world is through engagement, conversation and play

13. The best way to understand social tools is through actually using them!

14. My Community 16,000 people in 154 countries Everyone should build their own community!

15. Why do I bother?

16. I give in order that I may receive!

19. Most important benefit is the relationships

22. Three principals

23. I want to share knowledge!

24. I want to be transparent and open

25. I want to be found and connected to wherever I am!

26. Social Tools are at the heart of my community!

27. How I use Twitter to build and support my community And how you can use it too!

40. Social Tools

41. Social Tools Social Tools enable you to find people, and to connect and collaborate with them through computer-mediated communication to form communities

48. Knowledge Circle

49. An opportunity to ask me specific questions about how I use social tools and how you might use them yourself.

50. www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 7774 178 650 Email: david.gurteen@gurteen.com