Integrated Lifecycle Management A Solution for the Digital Age

David G. Sherburne
Executive IT Director- Carestream Health Incorporated
Technology Consultant and Evangelist
Avid Photographer
david.sherburne@carestream.com
me@davidgsherburne.com
https://www.linkedin.com/in/davidsherburne
Photography
www.queptography.com
General Rants about Life, Politics, Tech
https://www.twitter.com/dgsherburne
Integrated Lifecycle Management – A Solution for the
Digital Age
IoT-Selling Things to
Selling Services
ILM- Integrated Lifecycle
Management
Groups

An independent company with a proven
track record and $2+ billion in revenue
A world leader in:
– Medical Imaging Solutions
– Healthcare Information Solutions
– Non-destructive Testing, Media and Imaging solutions

• Powerful Connected Devices
• Connectivity – Internet as a Utility
• Cloud Computing Infrastructure
• Ubiquitous Low Cost Sensing
• Social Networking-Data Sharing
• Artificial Intelligence-Analytics
• New Interfaces
“The 3rd Wave of IT is birthing a 4th Wave of Productivity, Change and Complexity”
Here comes - Industry 4.0
Cloud Computing
$30b+ investments
In 2016
David G. Sherburne, All Rights Reserved 2017

New Devices
NEST- will not only play in
the $3 billion global
thermostat sector;
NEST will shape the $6
trillion energy sector.
- HBR Nov 2014
Digital Enablement is here
“Over the next five years many business
components will be digitized to enable a new range
of products, services, and business models.” -
HBR Nov 2014
New Business Models -
CEO Travis Kalanick on Uber’s
$40B Valuation (now $63B)
The taxi market in San Francisco
is about $140 million per year
Uber's
SF revenues at $500 million per
year. (That’s over 3x!)
Uber and automated cars will
reshape the world wide
automotive industry
Digital Transformation is Fast and Disruptive

So what will Digital Transformation mean to my business?
Age of the Customer
“Customers will be the focal point of rapid innovations in services and
consulting based on data”
Age of Real-Time Adaption
“New interfaces, process bots, and streaming real time analytics will
fundamentally change products, customer interactions, behaviors and
expectations.”
Age of Transformative IT – Managing Complexity @ Speed
“The ability to rapidly innovate and change operations to leverage data
and deploy services will become a competitive advantage as Digital
Transformation reshapes markets”
David G. Sherburne All Rights Reserved 2017
Opportunities are Knocking…
Will you be ready to seize them?

Customer Focus
Sell
consulting and
information access
Predictive
Digital Transformation – A Shift from Selling Things to Selling Services
SOURCE: D. Sherburne 10/2017
Original 5/2014 All Rights Reserved
Sell
Thing
Reactive
Product
Servitization
Improved
Service
Proactive
Revenue
Opportunity
Sell Customer Valued
Outcomes and Insights
Real-time
Adaptive
Personalized
Adaptive
Faster more frequent changes to products to enable new functionality
and data enabled services
IoT
Connection
Company Focus
Data
Focused
Data
Aware
Group IoT- Selling Things to Selling Services

Technology
Proliferation
Managing Product
Complexity
Organizational
Complexity from
Globalization
Maintaining
Compliance
@ Speed
Challenges facing “Digital Transformers”
Change MGMTStrategy
Surviving
Digital
Market
Disruption
Leadership

IT Systems
APPs
Analysis
Platforms
New
Interfaces
Configuration Complexity Explosion
David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017
EE
SW
Product
Interfaces
ME
SW Patches
IoT
Platform
AgentsDATA
WEB
Channels
External
Partners
Customers
DATA
Customer Master
Sales MasterInstalled Base Master
Service Master
Intermediary Master
Product Configuration
Master

Integrated Lifecycle Management (ILM)
David G. Sherburne,
All Rights Reserved 2017
ILM is a philosophy focused on integrating the ecosystem of processes and
tools used to manage the flow of information from concept to customer
Integration will enable the flow of master data across the lifecycle and provide cross
functional access to controlled baselines fostering innovation and enabling data
analysis
An single enterprise level operating vision will reduce complexity and increase
delivery speed
Harmonization will reduce compliance risk and focus innovators on innovation, not
dealing with unnecessary complexity
Managed baselines “concept to customer” will ensure the confident evolution of
digital products and services
Group ILM- Integrated Lifecycle Management

Quality Process Baseline
Data Baseline
Integrated Lifecycle Management (ILM) – creates data flow across baselines
Discontinue
“A complete and integrated
approach to the
management of baselines of
interest “concept to
customer” is a core
competency in the digital
world“
Concept Design Release Maintain
Design Baseline, Change Control- DHF
Product Configuration Baseline- DMR
As Built Production Baseline- DHR
SOURCE: David G. Sherburne
March 2017 All Rights Reserved
As Serviced Baseline – DHRx
Sales Information Baseline- Product
Content Management, E-Comm
End Life
PLM MES/SLM PCM/Sales IoT/AnalyticsQMS or PLM
Concept and Analysis Baseline

“ Integrated Lifecycle Management (ILM)”
An ILM framework consists of four basic elements that can be made up of
several integrated application sets
1. Quality framework that describes how cross functional processes and tools
work together using process flow diagrams and standard procedures
2. Inspirational tools and light processes that allow engineers and IT
professionals to efficiently create and innovate new processes, features and
data services in unison
3. Operational tools and processes that provide information flow and visibility
across the enterprise from “concept to customer” through end of life across
all disciplines
4. Transactional tools and process that provide day to day transactional
accountability across sales, purchasing, manufacturing and service
Group ILM- Integrated Lifecycle Management

Quality Management Framework
ILM- Enterprise Operational Framework Model
Inspirational
Work in Process-
CAx/
PDM/ALM
Transactional
CRM/ERP/SLM/IoT
Product Lifecycle
Management
Operational
Quality/PLM
Project & Design History – DHF- Baseline
Product Configuration Baseline- DMR
As Built Production
Baseline-DHR
Serviced Baseline- DHR Extended
to Customer
Engineering Change Process
Engineering Change Implementation Process
Stage Gate Process
ALM
CAx
Integrations
PDM
Process
Documentation
Process
Training
Integrations
SOURCE: David G. Sherburne
March 2017 All Rights Reserved
IDE
Quality Testing Baselines
Requirements
ERP – Purchasing Systems
Fast
Feedback
Loops
Fast
Feedback
Loops
Master Data/Analytics Strategy
IoT – Streaming Data

Common Baseline = Single Source of Information
PLM is Core to Accelerating Operations
Request Notify Implement
SW MEEE
CPE
MFG
PLM is a natural work flow and master data consolidation
platform, its workflow capability “operationalizes key processes”
Are you ready for
change?
Data
Eng
DE
Innovate Design Release
Stage Gate & Deliverable Documentation manage the Design History Baseline
Engineering Change manages the Configuration Baseline
QE
RA

Quality Process Documents (Being Considered)
PLM Modules at
Design History Baseline
Engineering Change
(Request, Notify,
Implement)
Document
Approval
Document
Control
Design
Controls
Team and
Product
Structure
Design Master Record- Baseline
Assemblies Parts/Drawings/Specs/ Component
Parts/Sub Assy
SW Release Information
Material Data Sheets
Approved Component MFGs
BOMs/BOM History
Design
MFG
RoHS/REACH
Material Non-
Conformance
Deviation
Authorizations
Product Work
Instructions
(2018)
UDI- Universal Device
Identification
Product Labeling
Project Record for IT and
Commercialization
Deliverables Matrix - Stage Gate Deliverables and
Tailoring Options
All product related information resides in PLM
Product Non-Conformance
Process Training (2018)

Integrations @
PLM <> ALM
CAD <>PDM> PLM
EE > PLM
REQ > QT
ALM <>QT
SCM>ALM
DevOps>ALM
QMS <PLM
LMS< PLM
PLM < ERP
ILM Considerations
• Business Models
• Cost to scale/ Integrate
• Open DB structure/Full access
• API stability with upgrades
• Simple DB / Taxonomy
• Middleware Platforms/Maturity
• Verification/Validation Approaches
• Point Solutions to Platforms
• Ability to break up User Interfaces
“ Users live in one place”

Specific PLM Implementation Harmonization Results
5 years
15-20% of the company

Common Change Control Process in PLM

ILM- allowed for significant reductions in time to market for changes
3 year timeframe
ChangeImplementationDays

ILM Philosophy = “Power to Perform”
Control the onslaught of work and complexity
Pass regulatory scrutiny
Eliminate redundancy
Speed up
product
implementation React fast
Instill confidence to
take on digital
disruption

Critical Take a ways
Data and insights will transform markets, innovation time “concept to
customer” will differentiate companies
Products alone will become commodities focus will be on SW, Data &
Services
A transformative ILM strategy will mitigate risks from Globalization,
Application Proliferation, Product Complexity and assist in managing
Compliance @ Speed
An ILM philosophy focuses innovators on innovation not on management of
complexity
ILM identifies and manages the important baselines across the lifecycle
Product Lifecycle Management (PLM) is CORE to an Integrated Lifecycle
Management strategy
PLM enables all product data to be consolidated into a single operational
source

Join me in group conversation!
David G. Sherburne
Executive Director- Carestream Health
Incorporated
Technology Consultant and Evangelist
Avid Photographer
IoT-Selling Things to
Selling Services
ILM- Integrated Lifecycle
Management
david.sherburne@carestream.com
me@davidgsherburne.com
https://www.linkedin.com/in/davidsherburne
Photography
www.queptography.com
General Rants about Life, Politics, Technology
https://www.twitter.com/dgsherburne

Integrated Lifecycle Management A Solution for the Digital Age

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