The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Explainable AI using dead simple Decision Management Denis Gagne
1. with dead simple
Decision Management
1
UsingDMN
Chair BPMN MIWG at OMG
Co-Chair BPM Health Workgroup at OMG
DMN RTF Member at OMG
BPMN RTF Member at OMG
CMMN RTF Member at OMG
Chair BPSWG at WfMC
XPDL Co-Editor at WfMC
Denis Gagné
CEO & CTO
12. Explainable
Decisions
Transparency, Provability and Explainability
are mandatory requirements of today’s business
decisions automation
Article 22 of the GDPR requires that companies be able to explain to their
customers how machine decisions are made.
12
27. 27
If Condition on Req1 and Condition on Req2 and … then Possible Answer 1
28. 28
EU
Rent
A car rental company named EU Rent regularly
deals with incidents during rental contracts. EU Rent
wants to be able to recuperate some of the cost of
the repairs from the renter but also wants to
motivate renters to become Gold members of their
reward membership.
29. 29
Q How do we split the cost of repairs?
▪ Renter %
▪ EU-Rent %A