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ATTITUDE AND LEADER
RESPONSIBILITY
05/05/15
2
TTC (Africa)
05/05/15
Education Development Department of the
Global Marketing Center 3
THE ICEBERG
 HOW MUCH DO YOU SEE OF AN ICEBERG?
05/05/15
Education Development Department of the
Global Marketing Center 4
THE ICEBERG
ONLY 10% OF ANY
ICEBERG IS VISIBLE.
THE REMAINING 90%
IS BELOW SEA
LEVEL.
05/05/15
Education Development Department of the
Global Marketing Center 5
THE ICEBERG
SEA LEVEL
10 %
90 %
VISIBLE
ABOVE SEA LEVEL
INVISIBLE
BELOW SEA LEVEL
05/05/15
Education Development Department of the
Global Marketing Center 6
THE ICEBERG
 The Iceberg phenomena is also applicable on human
beings,and to your TIENS BUSINESS …
05/05/15
Education Development Department of the
Global Marketing Center 7
THE ICEBERG
SEA LEVEL
KNOWLEDGE
&
SKILLS
ATTITUDE
UNKNOWN
TO OTHERS
KNOWN
TO OTHERS
05/05/15
Education Development Department of the
Global Marketing Center 8
THE ICEBERG
 In other words,
05/05/15
Education Development Department of the
Global Marketing Center 9
THE ICEBERG
SEA LEVEL
BEHAVIOR
VALUES – STANDARDS – JUDGMENTS
ATTITUDE
MOTIVES – ETHICS - BELIEFS
KNOWN
TO OTHERS
UNKNOWN
TO OTHERS
05/05/15
Education Development Department of the
Global Marketing Center 10
WHAT MAKES YOUR LIFE 100%
?
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
K N O W L E D G E
11 14 15 23 12 5 4 7 5
H A R D W O R K
8 1 12 4 23 15 18 11
S K I L L S
19 11 9 12 12 19 =
=
=
82
96
98
Let each letter of the alphabetic has a value equals
to it sequence of the alphabetical order:
A T T I T U D E
1 20 20 9 20 21 4 5 = 100
05/05/15
Education Development Department of the
Global Marketing Center 11
THE CAN DO ATTITUDE
 You CAN DO everything, but not all at once.
 You CAN DO everything, if it’s important enough for
you to do.
 You CAN DO everything, but you may not be the best
at everything.
 You CAN DO everything, but there will be limitations.
 You CAN DO everything, but you’ll need help.
05/05/15
Education Development Department of the
Global Marketing Center 12
BEST QUOTES ON POSITIVE
ATTITUDE
 A positive thought is the seed of a positive result.
 If you don’t like something, change it. If you can’t
change it, change your attitude. Don’t complain.
 The most significant change in a person’s life is a
change of attitude. Right attitudes produce right
actions.
 If you really want to be happy, nobody can stop you
except GOD.
05/05/15
Education Development Department of the
Global Marketing Center 13
 Whether a glass if half-full or half-empty, depends on
the attitude of the person looking at it.
 There is a better way for everything. Find it.
 A positive attitude is not a destination. It is a way of
life.
 The difference between a successful person and
others is not a lack of knowledge, but rather a lack of
will.
BEST QUOTES ON POSITIVE
ATTITUDE
05/05/15
Education Development Department of the
Global Marketing Center 14
 The positive thinker sees the invisible, feels the
intangible, and achieves the impossible.
 The man with confidence in himself gains the
confidence of others.
 You will only go as far as you think you can go.
 The biggest mistake of all is to avoid situations in
which you might make a mistake.
BEST QUOTES ON POSITIVE
ATTITUDE
05/05/15
Education Development Department of the
Global Marketing Center 15
 A positive attitude is like a magnet for positive results.
 Our life is a reflection of our attitudes.
 Positive attitudes create a chain reaction of positive
thoughts.
 Attitude, not aptitude, determines your altitude.
 No man fails if he does his best.
BEST QUOTES ON POSITIVE
ATTITUDE
05/05/15
Education Development Department of the
Global Marketing Center 16
 Sooner or later, those who win are those who think
they can.
 A creative attitude is the fuel of progress and growth.
 Either I will find a way, or I will make one.
 Be the change you want to see in this world.
 Forgive others and you will be forgiven.
BEST QUOTES ON POSITIVE
ATTITUDE
05/05/15
Education Development Department of the
Global Marketing Center 17
IF YOU ARE POSITIVE ,YOUR
IMAGE WILL NOT BE NEGATIVE
 Positive-working begins with positive thinking.Since
positive thinking produces positive talking,positive
talking produces positive working,and positive
working produces positive results
 TIENS Success= 90%positive attitude +10%
techniques
 Be positive if you want your team to be.
05/05/15
Education Development Department of the
Global Marketing Center 18
We can choose to be
positive
 In TIENS business, you are the decision-maker to take
1 of the following 2 options:
1. POSITIVE
2. NEGATIVE
05/05/15
Education Development Department of the
Global Marketing Center 19
We can choose to be
positive
A positive Distributor is like
the sun ,wherever he goes,there
Is sunshine
A negative Distributor is like the
moon ,wherever he goes,there
Is shadow &darkness
POSITIVE NEGATIVE
05/05/15
Education Development Department of the
Global Marketing Center 20
We can choose to be
positive
BE POSITIVE !
05/05/15
Education Development Department of the
Global Marketing Center 21
LEADER’S RESPONSIBILITIES
 What type of personality your leader should be?
(invite few leader in front of audience).
 Difference between leader and loader. (paper game)
 Learn----------Do-----------Teach. (game, how to wear a
coat)
 Be the change you want to see in this world (story of a
man who want to change the world).
 Copy game.(invite 6 distributor and play the copy
game.)
05/05/15
Education Development Department of the
Global Marketing Center 22
DIFFERENCE BETWEEN LEADER
AND BOSS.
 BOSS command people, LEADER educate them.
 BOSS depend on authority, LEADER on co-operation.
 BOSS use threat, LEADER raise spirit.
 BOSS looking for scapegoat for his/her mistakes,
LEADER find out the way to correct the mistakes.
 LEADER get a result because of his/her good
relationship, not because of his/her command, only a
BOSS give orders, LEADER don’t.
05/05/15
Education Development Department of the
Global Marketing Center 23
HOW TO CREATE POSITIVE
ENVIRONMENT
We have to create positive, different and
unique environment because we are different
from other. We have to attract the people after
giving them different environment.
 Come in opp place/office before arrival of your
prospectus. Give him reception with smiling face. You
should wait for your new prospectus. He should not
wait for you.
05/05/15
Education Development Department of the
Global Marketing Center 24
HOW TO CREATE POSITIVE
ENVIRONMENT
 Celebrate the new distributor, leader should make the
announcement.
“Mr./Mrs./ms joined our global
Tianshi family, we warmly welcome
to him/her”. (attract the audience and then clap
together)
 Any body who got promotion i.e 4/5/6star or any rank
etc. make the announcement. “Mr./Mrs./ms today
promoted to 4/5/6/7 star, we are very happy on this
promotion.” (attract the audience & then clap
together)
05/05/15
Education Development Department of the
Global Marketing Center 25
HOW TO CREATE POSITIVE
ENVIRONMENT
 Sit in different groups while making the circle in follow
up session. In this session when any body decided to
join our Tianshi family, make the announcement and
clap together.
If we are successful to create different,unique
and positive environment in this business.
People will feel proud after joining our
company. so environment can play a vital role
in our mutual success.
05/05/15
Education Development Department of the
Global Marketing Center 26
RELATIONSHIP IN THIS BUSINESS.
Tianshi business is just like a family business.
In our family we have relations(mother, father,
son etc.) in the same way we have four relations
in this business.
 Management relation
 Up line relation.
 Down line/team relation.
 Side line relation.
05/05/15
Education Development Department of the
Global Marketing Center 27
MANAGEMENT RELATION.
 1). You have seen the dark green tree, why it is green
because the leaves produce the chlorophyll the tree
needs,are the leaves the most important part of the
tree?
2). And the branches of the tree, is the channel to bring
the water to every part of the tree, to every leaves that
need the water to be able for the leaves to produce
chlorophyll under the sunshine, are the branches the
most important part of the tree?
05/05/15
Education Development Department of the
Global Marketing Center 28
MANAGEMENT RELATION.
3). The roots in ground is also very important. Although
you can not see it, the roots are working to absorb the
water in the ground to keep the tree alive! Without
roots, a tree can’t live! The stronger the roots are, the
bigger the tree is!
IF WE COMPARE THE TREE WITH TIANSHI BUSINESS,
WE COME TO KNOW THAT:
1). The roots are the management of the company.
05/05/15
Education Development Department of the
Global Marketing Center 29
MANAGEMENT RELATION.
2). The branches are the leader of the company.
3). The leaves are the distributor of the company. So all
the parts should work for each other.
 If sales of our teams become double, our commission
will also be double. Does the salaries of the
management staff will be double? Defiantly NO! so
leaders are getting more benefits as compare to
management staff of the company.
 Tianshi hire the management staff for our support. So
Tianshi want to support us, we should also support
ourselves.
05/05/15
Education Development Department of the
Global Marketing Center 30
UP LINE RELATION
 Up line is the person who guide us towards this life
changing opportunity, he is our teacher, in our society
teacher is said to be spiritual father. He is right or
wrong we have to respect him.
 To respect the up line, is very beneficial for us. The
ratio of benefit is more than 1::100. To get respect
from down line we should respect our up line.
 While introducing your up line to your new guest and
prospects, use highly respectable words for him.
05/05/15
Education Development Department of the
Global Marketing Center 31
DOWN LINE/TEAM RELATION
 We should care our down line/teams as we care our
children.
 Down line/team are the source of income.We get
income because of their existence.
 What and how we behave our new teams,it would be
duplicate in future. So while developing new teams,
we should think on different angles each and every
aspect of a activity. In this system small things are big
things and big things are small things.
05/05/15
Education Development Department of the
Global Marketing Center 32
SIDE LINE RELATION.
 Side line is helpful to create the positive and unique
environment.
 If we take care of our sidelines some body will also
care our teams, which is the side line for them.
 Side line can play vital role in cross motivation of our
teams. Some time distributors are not giving
importance/following their up line, few minutes
sharing of side line would change their decision.
05/05/15
Education Development Department of the
Global Marketing Center 33
POSITIVE AND NEGATIVE THINGS.
In this business you will face negative things and
positive things. Some leader don’t know how to
handle them. They kill their teams with their own
hands. Following are the rules to handle positive and
negative things:
 All the positive thing we should discuss with our
down line, sideline, up line and the management.
 All the negative things should be discuss with your up
line and management.
 If you discuss negative things with your down line or
side line, it means you are giving them poison.
THANK YOU

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  • 3. 05/05/15 Education Development Department of the Global Marketing Center 3 THE ICEBERG  HOW MUCH DO YOU SEE OF AN ICEBERG?
  • 4. 05/05/15 Education Development Department of the Global Marketing Center 4 THE ICEBERG ONLY 10% OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.
  • 5. 05/05/15 Education Development Department of the Global Marketing Center 5 THE ICEBERG SEA LEVEL 10 % 90 % VISIBLE ABOVE SEA LEVEL INVISIBLE BELOW SEA LEVEL
  • 6. 05/05/15 Education Development Department of the Global Marketing Center 6 THE ICEBERG  The Iceberg phenomena is also applicable on human beings,and to your TIENS BUSINESS …
  • 7. 05/05/15 Education Development Department of the Global Marketing Center 7 THE ICEBERG SEA LEVEL KNOWLEDGE & SKILLS ATTITUDE UNKNOWN TO OTHERS KNOWN TO OTHERS
  • 8. 05/05/15 Education Development Department of the Global Marketing Center 8 THE ICEBERG  In other words,
  • 9. 05/05/15 Education Development Department of the Global Marketing Center 9 THE ICEBERG SEA LEVEL BEHAVIOR VALUES – STANDARDS – JUDGMENTS ATTITUDE MOTIVES – ETHICS - BELIEFS KNOWN TO OTHERS UNKNOWN TO OTHERS
  • 10. 05/05/15 Education Development Department of the Global Marketing Center 10 WHAT MAKES YOUR LIFE 100% ? A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 K N O W L E D G E 11 14 15 23 12 5 4 7 5 H A R D W O R K 8 1 12 4 23 15 18 11 S K I L L S 19 11 9 12 12 19 = = = 82 96 98 Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order: A T T I T U D E 1 20 20 9 20 21 4 5 = 100
  • 11. 05/05/15 Education Development Department of the Global Marketing Center 11 THE CAN DO ATTITUDE  You CAN DO everything, but not all at once.  You CAN DO everything, if it’s important enough for you to do.  You CAN DO everything, but you may not be the best at everything.  You CAN DO everything, but there will be limitations.  You CAN DO everything, but you’ll need help.
  • 12. 05/05/15 Education Development Department of the Global Marketing Center 12 BEST QUOTES ON POSITIVE ATTITUDE  A positive thought is the seed of a positive result.  If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain.  The most significant change in a person’s life is a change of attitude. Right attitudes produce right actions.  If you really want to be happy, nobody can stop you except GOD.
  • 13. 05/05/15 Education Development Department of the Global Marketing Center 13  Whether a glass if half-full or half-empty, depends on the attitude of the person looking at it.  There is a better way for everything. Find it.  A positive attitude is not a destination. It is a way of life.  The difference between a successful person and others is not a lack of knowledge, but rather a lack of will. BEST QUOTES ON POSITIVE ATTITUDE
  • 14. 05/05/15 Education Development Department of the Global Marketing Center 14  The positive thinker sees the invisible, feels the intangible, and achieves the impossible.  The man with confidence in himself gains the confidence of others.  You will only go as far as you think you can go.  The biggest mistake of all is to avoid situations in which you might make a mistake. BEST QUOTES ON POSITIVE ATTITUDE
  • 15. 05/05/15 Education Development Department of the Global Marketing Center 15  A positive attitude is like a magnet for positive results.  Our life is a reflection of our attitudes.  Positive attitudes create a chain reaction of positive thoughts.  Attitude, not aptitude, determines your altitude.  No man fails if he does his best. BEST QUOTES ON POSITIVE ATTITUDE
  • 16. 05/05/15 Education Development Department of the Global Marketing Center 16  Sooner or later, those who win are those who think they can.  A creative attitude is the fuel of progress and growth.  Either I will find a way, or I will make one.  Be the change you want to see in this world.  Forgive others and you will be forgiven. BEST QUOTES ON POSITIVE ATTITUDE
  • 17. 05/05/15 Education Development Department of the Global Marketing Center 17 IF YOU ARE POSITIVE ,YOUR IMAGE WILL NOT BE NEGATIVE  Positive-working begins with positive thinking.Since positive thinking produces positive talking,positive talking produces positive working,and positive working produces positive results  TIENS Success= 90%positive attitude +10% techniques  Be positive if you want your team to be.
  • 18. 05/05/15 Education Development Department of the Global Marketing Center 18 We can choose to be positive  In TIENS business, you are the decision-maker to take 1 of the following 2 options: 1. POSITIVE 2. NEGATIVE
  • 19. 05/05/15 Education Development Department of the Global Marketing Center 19 We can choose to be positive A positive Distributor is like the sun ,wherever he goes,there Is sunshine A negative Distributor is like the moon ,wherever he goes,there Is shadow &darkness POSITIVE NEGATIVE
  • 20. 05/05/15 Education Development Department of the Global Marketing Center 20 We can choose to be positive BE POSITIVE !
  • 21. 05/05/15 Education Development Department of the Global Marketing Center 21 LEADER’S RESPONSIBILITIES  What type of personality your leader should be? (invite few leader in front of audience).  Difference between leader and loader. (paper game)  Learn----------Do-----------Teach. (game, how to wear a coat)  Be the change you want to see in this world (story of a man who want to change the world).  Copy game.(invite 6 distributor and play the copy game.)
  • 22. 05/05/15 Education Development Department of the Global Marketing Center 22 DIFFERENCE BETWEEN LEADER AND BOSS.  BOSS command people, LEADER educate them.  BOSS depend on authority, LEADER on co-operation.  BOSS use threat, LEADER raise spirit.  BOSS looking for scapegoat for his/her mistakes, LEADER find out the way to correct the mistakes.  LEADER get a result because of his/her good relationship, not because of his/her command, only a BOSS give orders, LEADER don’t.
  • 23. 05/05/15 Education Development Department of the Global Marketing Center 23 HOW TO CREATE POSITIVE ENVIRONMENT We have to create positive, different and unique environment because we are different from other. We have to attract the people after giving them different environment.  Come in opp place/office before arrival of your prospectus. Give him reception with smiling face. You should wait for your new prospectus. He should not wait for you.
  • 24. 05/05/15 Education Development Department of the Global Marketing Center 24 HOW TO CREATE POSITIVE ENVIRONMENT  Celebrate the new distributor, leader should make the announcement. “Mr./Mrs./ms joined our global Tianshi family, we warmly welcome to him/her”. (attract the audience and then clap together)  Any body who got promotion i.e 4/5/6star or any rank etc. make the announcement. “Mr./Mrs./ms today promoted to 4/5/6/7 star, we are very happy on this promotion.” (attract the audience & then clap together)
  • 25. 05/05/15 Education Development Department of the Global Marketing Center 25 HOW TO CREATE POSITIVE ENVIRONMENT  Sit in different groups while making the circle in follow up session. In this session when any body decided to join our Tianshi family, make the announcement and clap together. If we are successful to create different,unique and positive environment in this business. People will feel proud after joining our company. so environment can play a vital role in our mutual success.
  • 26. 05/05/15 Education Development Department of the Global Marketing Center 26 RELATIONSHIP IN THIS BUSINESS. Tianshi business is just like a family business. In our family we have relations(mother, father, son etc.) in the same way we have four relations in this business.  Management relation  Up line relation.  Down line/team relation.  Side line relation.
  • 27. 05/05/15 Education Development Department of the Global Marketing Center 27 MANAGEMENT RELATION.  1). You have seen the dark green tree, why it is green because the leaves produce the chlorophyll the tree needs,are the leaves the most important part of the tree? 2). And the branches of the tree, is the channel to bring the water to every part of the tree, to every leaves that need the water to be able for the leaves to produce chlorophyll under the sunshine, are the branches the most important part of the tree?
  • 28. 05/05/15 Education Development Department of the Global Marketing Center 28 MANAGEMENT RELATION. 3). The roots in ground is also very important. Although you can not see it, the roots are working to absorb the water in the ground to keep the tree alive! Without roots, a tree can’t live! The stronger the roots are, the bigger the tree is! IF WE COMPARE THE TREE WITH TIANSHI BUSINESS, WE COME TO KNOW THAT: 1). The roots are the management of the company.
  • 29. 05/05/15 Education Development Department of the Global Marketing Center 29 MANAGEMENT RELATION. 2). The branches are the leader of the company. 3). The leaves are the distributor of the company. So all the parts should work for each other.  If sales of our teams become double, our commission will also be double. Does the salaries of the management staff will be double? Defiantly NO! so leaders are getting more benefits as compare to management staff of the company.  Tianshi hire the management staff for our support. So Tianshi want to support us, we should also support ourselves.
  • 30. 05/05/15 Education Development Department of the Global Marketing Center 30 UP LINE RELATION  Up line is the person who guide us towards this life changing opportunity, he is our teacher, in our society teacher is said to be spiritual father. He is right or wrong we have to respect him.  To respect the up line, is very beneficial for us. The ratio of benefit is more than 1::100. To get respect from down line we should respect our up line.  While introducing your up line to your new guest and prospects, use highly respectable words for him.
  • 31. 05/05/15 Education Development Department of the Global Marketing Center 31 DOWN LINE/TEAM RELATION  We should care our down line/teams as we care our children.  Down line/team are the source of income.We get income because of their existence.  What and how we behave our new teams,it would be duplicate in future. So while developing new teams, we should think on different angles each and every aspect of a activity. In this system small things are big things and big things are small things.
  • 32. 05/05/15 Education Development Department of the Global Marketing Center 32 SIDE LINE RELATION.  Side line is helpful to create the positive and unique environment.  If we take care of our sidelines some body will also care our teams, which is the side line for them.  Side line can play vital role in cross motivation of our teams. Some time distributors are not giving importance/following their up line, few minutes sharing of side line would change their decision.
  • 33. 05/05/15 Education Development Department of the Global Marketing Center 33 POSITIVE AND NEGATIVE THINGS. In this business you will face negative things and positive things. Some leader don’t know how to handle them. They kill their teams with their own hands. Following are the rules to handle positive and negative things:  All the positive thing we should discuss with our down line, sideline, up line and the management.  All the negative things should be discuss with your up line and management.  If you discuss negative things with your down line or side line, it means you are giving them poison.