Einstein Platform Services allow you to build AI-powered apps fast by making the power of image recognition and natural language processing accessible, regardless of skill level. You can easily train deep learning models at scale using Einstein’s integrated REST APIs, compatible with any programming language. Learn how to integrate deep learning models into your apps to unlock valuable insights from text and images to bring new levels of productivity to the user experience. In this exclusive webinar, you'll learn about - What’s available today with Einstein Platform Services - How to train, deploy, and integrate deep learning models into your applications - Use-cases that you can start exploring today

1. Build Smarter Apps with Einstein
Platform Services
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5. Today’s Agenda
Einstein.ai
Chapter 2
Deep Learning
Chapter 1
Einstein Language
Chapter 3

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Text Image Voice
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Customers are Generating New Types of Data

7. You Need Deep Learning to
Make Sense of Unstructured Data
Input Layer Hidden Layers
(Deep Structure)
Output Layer
Input
Data
Image Recognition
Natural Language Processing
Input 1
Input 1
Input 1
Output 1
Output 2

8. How can you transform
your apps with AI?

9. Fully hosted
Managed service
Best-in-class tooling
Hosted Infrastructure
Salesforce Einstein Is Democratizing Deep Learning
Models trained on CRM data
Embedded in Salesforce
workflows
Trusted platform
Built For Salesforce
Peer-reviewed research
Integrated into products
Continuous release cycle
Salesforce Research

10. Introducing: Einstein Platform Services
Empowering any developer to build AI-powered CRM apps
Einstein Object Detection
Einstein Image ClassificationEinstein Intent
Einstein Sentiment
Einstein VisionEinstein Language

11. `
Einstein Image Classification
Build smarter apps with image recognition
Embed image recognition into any app
Visual search, brand detection, object identification
Build custom models
Train Einstein on your brands and products
Integrate with Salesforce workflows
Augment leads, marketing campaigns, service cases

12. Extract & contextualize objects in images
Identify, count, and determine size of object classes
Build custom models
Train Einstein on images relevant to your business
Improve field sales, service & operations
Retail execution, inventory management, service ops
Introducing: Einstein Object Detection
Build smarter apps with image recognition
PILOT
smarter with
einstein

13. smarter with
einstein
Leverage pre-trained sentiment models to
classify text as positive, negative, or
neutral
Seamlessly integrate with your Salesforce
workflows to better understand your
customers
Introducing: Einstein Sentiment
Build smarter apps with natural language processing
BETA

14. smarter with
einstein
Classify the underlying intent in a body of
text to understand incoming inquiries
Customize models to identify the intent of
inquiries specific to your business
Embed into Salesforce workflows for
smarter sales, service, and marketing
Introducing: Einstein Intent
Build smarter apps with natural language processing
BETA

15. Sales
Classify the intent of text
from incoming service
cases to route them to
the right agents
Classify sentiment of
feedback as it relates to
reviews on company’s
products, brands, and
events
Service Marketing
Analyze account notes to
identify prospect intent
for better prospect
routing
Build AI-powered apps with Einstein Language

16. Build Custom Models
Natural Language Processing with Einstein Language

17. Demo
Einstein Language

18. Get Started with einstein.ai today!
Take the Einstein Vision Trail
trailhead.salesforce.com
Sign-up for a free trial!
einstein.ai

19. Survey
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20. Q & A
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Join the conversation: @salesforcedevs

22. Appendix