1. Experience
Burton’s Grill Host
◊ Greet and manage seating guests September 2015-Present
◊ Take guests phone calls for take-out and reservations
◊ Make sure every guest leaves happy and satisfied
Forever 21 Sales Associate
◊ Greet customers and identify needs November 2014-September 2015
◊ Help customers by styling and suggesting products
◊ Operate cash register
HIM Data Integrity Specialist
◊ Merge duplicate patient records June 2014-September 2014
◊ Correct errors in patients records
◊ Work in Medi-Tech, Athena, IBM, ECW, Epic, etc.
Wendy’s Crew Member
◊ Greet customers and take orders May 2011-October 2014
◊ Maintain dining room cleanliness
◊ Operate cash register
Education
Salem State University September 2012-July 2016
352 Lafayette Street, Salem, MA 01970
◊ Major: Biology
◊ Minor: Chemistry
Diman Regional Vocational Technical High School September 2008- June 2012
251 Stonehaven Road, Fall River, MA, 02723
◊ Major: Office Technology Program
Skills
◊ Biology/Chemistry laboratory practices ◊ Problem solving
◊ Phone etiquette ◊ Clear communication
◊ Ability to operate a machine calculator ◊ Attentiveness
◊ File and time Management ◊ Tenacity
◊ Cash handling ◊ Patience
Computer Skills
◊ Keyboarding ◊ Microsoft PowerPoint 2003-2013
◊ Microsoft Outlook 2007-2013 ◊ Abobe CS3 PhotoShop
◊ Microsoft Word 2003-2013 ◊ Adobe CS3 Illustrator
◊ Microsoft Publisher 2003-2013 ◊ Adobe CS3 Dreamweaver
◊ Microsoft Excel 2003-2013 ◊ HTML
◊ Microsoft Access 2007 ◊ Data Entry
Desiree K. Raymond
26 Highland Avenue ◊ Westport, MA, 02790
264 Washington St. ◊ Marblehead, MA, 01945
Home: 774-319-5164 ◊ Mobile: 774-201-0396
Desireekraymond@aol.com

2. Certifications
◊ CITI Certification February 2016
◊ Microsoft Word 2003 May 2010
◊ Microsoft Excel 2003 May 2010
◊ OSHA-10 hour General Industry 2009
Extracurricular Activities
◊ Cross Country Salem State 2012-2016
◊ National Honor Society 2010-2012
◊ Spring Track 2010-2012
◊ Cross Country | Captain 2008-2011
◊ Winter Track 2009-2012
◊ Basketball 2008-2009
Achievements
◊ High Honors 2010-2012
◊ Honors 2009-2010
◊ High Honors 2008-2009
◊ Academic Achievement for Science 2008-2009
◊ Academic Achievement for History 2008-2009
Community Service
◊ St. Anne’s Food Pantry 2010-2011
◊ Volunteer at Diman Regional Open House November 2010
Awards
◊ Most Outstanding Trades Fair and 1st
place Spring 2012
◊ Most Valuable Player Fall 2008
◊ Most Valuable Player Fall 2009
◊ Coach’s Award Spring 2010
◊ Coach’s Award Spring 2011
◊ Coach’s Award Spring 2012
◊ Mayflower Allstar Fall 2008
◊ Tri-Athlete 2009-2010
◊ Tri-Athlete 2011-2012
◊ 10th
place in Cross Country Mayflower League Meet Fall 2008
◊ 13th
place in Cross Country State Vocational Meet Fall 2009
◊ 19th
Place in Cross County State Vocational Meet Fall 2011
◊ 18th
Place in Cross County State Vocational Meet Fall 2010
◊ 3rd
Place in 1 mile Race at Spring Track State Vocational Meet Spring 2010
◊ 4th
Place in 4X4 Meter Race at Spring Track Vocational Meet Spring 2010
◊ 6th
Place in 4X4 Meter Race at Spring Track Mayflower League Meet Spring 2010
◊ 6th
Place in 400 Meters Race at Spring Track Mayflower League Meet Spring 2010
◊ 5th
Place in 400 Meters Hurdle Race at Spring Track Mayflower League Meet Spring 2011
◊ 6th
Place in 400 Meter Race at Spring Track Vocational Meet Spring 2011
◊ 3rd
Place in 400 Meters Hurdle Race at Spring Track Mayflower League Meet Spring 2012
◊ 5th
Place in 400 Meter Race at Spring Track Vocational Meet Spring 2012
References furnished upon request

3. Mr. James Rooney
General Manager
Burtons Grill
210 Andover Street, Peabody, MA, 019
1-978-587-7721
Ms. Karen Smola
General Manager
Wendy’s
41 Taunton Depot Drive, Taunton, MA, 02780
774-992-4077
Mrs. Lisa Correia
Daycare Business Owner
Star Bright Learning Center, Inc.
65 Joseph Street. North Dartmouth, MA, 02747
774-202-4149
Mrs. Anne-Marie Zenni
High School Office Technology Instructor
Diman Regional Vocational Technical High School
251 Stonehaven Road, Fall River, MA, 02723
508-678-2891 ext. 2221
azenni@dimanregional.org
Mr. William Goncalo
High School English Language Arts Instructor
Diman Regional Vocational Technical High School
251 Stonehaven Road, Fall River, MA, 02723
508-678-2891 ext. 3204
wgoncalo@dimanregional.org
References
Desiree K. Raymond
26 Highland Avenue ◊ Westport, MA, 02790
Home: 774-319- 5164 ◊ Mobile: 774-201-0396
Desireekraymond@aol.com