Self Respect in Business - The Fine Line Between Nice and Too Nice

@TaraClaeys taraclaeys.com
Nice: adj; pleasant or
pleasing or agreeable in
nature or appearance;
socially or conventionally
correct; refined or
virtuous

Kind: adj; having or
showing a tender and
considerate and helpful
nature; used especially of
persons and their behavior;
characterized by mercy, and
compassion

Niceness is a social
construct — a
mannered way of
keeping things polite.

“It does not make you an evil and
calculating person to be nice with a
goal in mind.”

Nice To Do
Business With

STRATEGY & PLANNING
Set Expectations
● For clients
● For team
● For yourself

@TaraClaeys
CLIENT COMMUNICATION
INQUIRY
PROPOSAL
CONTRACT
ONBOARDING
PHASES

@TaraClaeys
Find a nice way to let
prospects know your process,
pricing and availability.
1. INQUIRY

@TaraClaeys
• Pricing - What is fair?
– Estimate your time and value of
work
• Favors, Discounts & Free Work
2. PROPOSAL

@TaraClaeys
● Be Specific
● Worst Case Scenario
○ Change Orders
○ Delays
● How to Enforce?
3. CONTRACT

@TaraClaeys
• Describe Process & Expectations
• Describe Process Again
4. ONBOARDING

@TaraClaeys
● Describe Process &
Expectations
● Describe Each Step
● Treats
5. PHASES

@TaraClaeys
CLIENT COMMUNICATION - TOOLS
EMAIL & CALENDAR
PROPOSAL TEMPLATE
PROJECT MANAGEMENT
AUTOMATION
SNAIL MAIL & PHONE

@TaraClaeys
TEAM
• Expectations
○ Communication
○ Schedule
○ Deadlines
• Communication
• Treats

Self-Respect in Business:
The Fine Line Between Nice
and Too Nice and How to Ask
for What You’re Worth
TARA CLAEYS
DESIGN TLC

@TaraClaeys
Thank You!
@TaraClaeys
QUESTIONS?

● Stop looking outside yourself for
love and approval
● Take responsibility for your own self-
worth
● Love and accept yourself
● Let go of needing to please
Nice Kind

Nice vs. Kind
Kind: adj; having or showing a tender and considerate and
helpful nature; used especially of persons and their
behavior; characterized by mercy, and compassion
“Kind people have good self-esteem and because
they love themselves as much as they care about
others, they expect to be treated with respect. Nice
people are desperate for approval, so they're often
mistreated or taken advantage of … Nice people
tend to do too much for those who don't deserve it
and are easy prey for users.”

Social Media
#LikeShareBecauseYouCare
Tone
Politics
Memes

@TaraClaeys
PLANNING
Set goals and expectations
Source: PMI

Self Respect in Business - The Fine Line Between Nice and Too Nice

Self Respect in Business - The Fine Line Between Nice and Too Nice

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Self Respect in Business - The Fine Line Between Nice and Too Nice