Talk given at Future Sessions by Future Everything on march 22nd 2018.

1. The edgeof
concern
care, trust and good
in a connected
world

2. @iotwatch

3. First UK distributor of
Arduino.
Founder of
Good Night Lamp.
Organiser of the
London Internet of
Things meetup.
About me
Writing a book on
smart homes.
Steering a bottom-up
internet of things
certification mark.

4. Connecting every thing.
Bulbs, thermostats,
bracelets, dog collars,
hospital beds, therapeutic
tools, power sockets, toys,
breast pumps, sex toys, cars,
locks, door bells, shoes,
radios, scales, food scales,
bridges, tunnels, power tools,
baby monitors.
The internet of things

5. We call this choice.
Bulbs, thermostats,
bracelets, dog collars,
hospital beds, therapeutic
tools, power sockets, toys,
breast pumps, sex toys, cars,
locks, door bells, shoes,
radios, scales, food scales,
bridges, tunnels, power tools,
baby monitors.
The internet of things

6. Choice we make without
knowing who to trust.
Bulbs, thermostats,
bracelets, dog collars,
hospital beds, therapeutic
tools, power sockets, toys,
breast pumps, sex toys, cars,
locks, door bells, shoes,
radios, scales, food scales,
bridges, tunnels, power tools,
baby monitors.
The internet of things

7. Connecting every thing in
four different ways.
Wifi, bluetooth, Xbee, GSM,
LoRa.
The internet of things

8. Hacking can happen at
every level.
Hardware, firmware, server.
Exposing people to risk.

9. Things break as easily in the
physical world as well as
online.
Planned obsolescence.
Exposing people to bad
design decisions.

10. Exposing people to bad
design decisions.
There is no
documented
‘right way’
of designing a
connected product.

11. Exposing people to bad
design decisions.
no code of conduct
no iron ring
no professional body

12. Companies cannot
scientifically prove how truly
better something is
until scientists have access
to them.
Wearables.
Make false claims.

13. Cars.
Making people hostage
to a product.

14. Thermostats.
Making people hostage
to multiple products.

15. Music.
Making people hostage
to T&Cs.

16. Acquisitions.
Punishing people for
your success.

17. Failures.
Telling customers
lies about your journey.

18. GDPR.
7 weeks away.
gdprfordesigners.org
So regulation comes in
to solve part of the problem.

19. So how do we deal
as people and as an
industry with
fear
uncertainty
doubt

22. Encourage ethical
development of connected
products.
Give consumers choice.
iotmark.org
@iot__mark
A certification mark
for connected products.

23. What’s in it?
Privacy
Interoperability
Openness
Data Governance
Permissions
Transparency
Security
Lifecycle & Provenance
A certification mark
for connected products.

24. Privacy
GDPR compliant products.
A certification mark
for connected products.

25. Interoperability
APIs for physical products.
A certification mark
for connected products.

26. Openness
Encourage open source.
A certification mark
for connected products.

27. Data Governance
Never change core
functions.
Be clear of the risks
involved in using the
product or switching parts
of it off.
A certification mark
for connected products.

28. Permissions
Allow someone to switch
service providers.
Make the legal implications
of a product usage clear.
Be clear about how long
you’ll support the product
for.
A certification mark
for connected products.

29. Security
Adopt good practices
across hardware, firmware,
user identity management,
admin functions and cloud
services.
Offer factory reset!
A certification mark
for connected products.

30. Lifecycle
Help users repair things
easily.
Offer them spare part
support for the lifetime of
the product.
Be transparent about your
production processes & who
you buy from.
A certification mark
for connected products.

31. A mark offers industry a
mechanism for championing
their good practices.
It’s not regulation, but it
helps industry and
consumers make better
choices.
A certification mark
for connected products.

32. Yes this will be difficult for
many to adopt.
But it will champion good
practice.
GDPR is 7 weeks away so
many businesses won’t have
a choice anyway.
A certification mark
for connected products.

33. Please comment, support,
join the conversation on
Slack.
iotmark.org
A certification mark
for connected products.

34. The edgeof
concern
care, trust and good
in a connected world
alex@designswarm.com