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Content Marketing 101
Why Content Marketing?
• Addresses Needs
• Earns Attention
• Builds Trust & Loyalty
• Food For Search & Social
Content Marketing Is Not New
• The Furrow
• John Deere Magazine
• 1895-Present
• Things Of Interest To Farmers
• Not Exclusively Tractors Or Machinery
• KISS Comics
• 1977-2013
• Brand Awareness
• Current Fans
• Next Generation
Fans
• KISS Army
• Official Fan Club
• 100,000 Members
• $5000 A Day
Content Marketing Is Not New
Audience Identification
• Demographics
• Geographics
• Psychographics
• Firmographics
• Technographics
• Generational Dynamics
• Life Cycle Stages
• Media Consumption
• Influencers
• Daily Routine
• Goals & Aspirations
• Challenges & Fears
Personas
• Top Audience(s) Personified
• Who Are They?
• What Are Their Problems?
• What Are Their Needs?
• What Is Their Daily Life Like?
• What Are Their Hopes & Fears?
• What Content Do They Want?
• One-Page Description
• Keeps Team Focused On Audience
Customer Journey
• Marketing Funnel
• Awareness
• Interest
• Consideration
• Intent
• Evaluation
• Purchase
• Retention
• Advocacy
Content Mapping
• Topics
• Touch Points
• Distribution Channels
• Content Format
• Devices
• Journey Stage
Content Development
• Keyword Research
• Social Listening Research
• Social Sharing Research
• Customer Feedback
• Brand Advocates
• Internal Experts
• Original Research/Data
• External Experts/Influencers
Owned Media: Website
• Home Base/Hub
• Controlled Content
• Design
• Site Architecture
• User-Friendly
• Search-Friendly
• Mobile-Friendly
• Owned Data
Owned Media: Blog
• Publishing Platform
• Immediate
• Ad Hoc
• Flexible
• Text
• Images
• Embedded
• Documents
• Social Media
• Interactive
• Video
• Podcasts
• Inbound Marketing
Owned Media: Podcast
• Portable Content
• Easily Consumed
• Conversational
• Personality Driven
• Expanding Distribution
• Analytics Lacking
Owned Media: Mobile App
• Notifications
• Interactive
• Deep Engagement
• 24/7/365
• Access Everywhere
• Promotional Budgets
Owned Media: Email
• Glue Of The Internet
• Trust
• Direct Relationships
• Habit Forming
• Gateway Channel
Shared Media: Social
• Facebook
• YouTube
• Amazon
• iTunes
• Twitter
• Instagram
• LinkedIn
• Spotify
• Snapchat
• Pinterest
• SlideShare
• Google+
• Flickr
• Tumblr
• SoundCloud
Earned Media: Public Relations
• News Coverage
• Media Relations
• Press Conferences
• Expert Positioning
• Crisis Communications
Earned Media: Events
• Hosted Events
• Conferences
• Seminars
• Meetings
• Trade Shows
• Virtual Events
• Speaking Opportunities
• Networking Events
• Galas/Awards Ceremonies
Earned Media: Social Engagement
• Replies
• Direct Messages
• Shares
• Retweets
• Pins
• Check Ins
• Comments
• Reviews
• Ratings
• Likes/Hearts
• Reactions
• Emoji
Earned Media: SEO
• Search Engines
• Web
• Images
• News
• Local
• eCommerce
• Social Media
• Video
• Audio
• Podcasts
• Apps
Earned Media: Word Of Mouth
• Buzz Prompted By:
• Consumer Experience
• Media Coverage
• Mobile Notifications
• Trending Social
• Search Results
• Digital Assistants
• Peer-To-Peer
• Most Trusted Source
• Unquantifiable
Paid Media: Advertising
• TV
• Radio
• Print
• Outdoor
• Direct Mail
• Event Sponsorship
• Display
• Native
• Video
• Audio
• Search
• Social
• Mobile
Delivery Devices: Computers
• Controlled Environment
• Office Workers
• In-Depth Research
• Devices:
• Desktop
• Laptop
• Flipbooks
Delivery Devices: Mobile
• On-The-Go
• GPS Targeting
• Activity Dependent
• Devices:
• Smartphones
• Tablets
• eReaders
• Fitness Trackers
• Watches
• Spectacles
Delivery Devices: Smart Home
• Voice/Gesture Activated
• Anthropomorphized
• Conversational
• Utilitarian
• Entertaining
• Devices:
• Microsoft Xbox
• Amazon Echo
• Google Home
• Apple HomePod
• Nest
• Ring
Delivery Devices: Television
• Live
• On-Demand
• Over The Top
• Streaming
• Devices:
• Dumb TVs
• DVRs
• Smart TVs
• TV Apps
• Apple AirPlay
• Amazon Fire
• Apple TV
• Google Chromecast
Delivery Devices: Radio
• At Home
• In Transit
• At Work
• At Play
• Solo Listening
• Devices:
• AM/FM Radios
• Satellite Radio
• Mobile Apps
• TV Apps
• Smart Speakers
Delivery Devices: Print
• User Experience
• Pass-Along Value
• Devices:
• Newspapers
• Magazines
• Direct Mail
• Books
• Measurement Challenges
Delivery Devices: Immersive
• Video Games
• 360 Video/Photos
• Augmented Reality
• Virtual Reality
• Devices:
• Home Consoles
• Portable Consoles
• Mobile Apps
• Google Cardboard
• Samsung Gear VR
• HTC Vive
• Oculus Rift
Delivery Devices: Vehicles
• Air Travel
• Ride Sharing
• Self-Driving Vehicles
• Devices:
• Uber/Lyft
• Tesla
• Google
Content Library
• System For Cataloging Content
• “Librarians” Who Know Where To Look
• Titles & URLs
• Category
• Publish Date
• Post, Pages, Landing Pages
• Owned Off-Site Content
• Earned Media
• Shared Repository/Spreadsheet
Content Calendar
• Monthly Topic Focus
• Communications Activities
• Media Relations
• Press Releases
• Blog Posts
• Newsletters
• Social Media
• Advertising
• Personas
• Customer Journey
• Shared/Collaborative Document
Marketing Analytics
• Website Analytics
• User Session Recordings
• Email Analytics
• Social Media Analytics
• Mobile App Analytics
• Podcast Analytics
• Advertising Analytics
• Things To Measure:
• Awareness
• Reach
• Engagement
• Attention
• Conversions
• Sales
Content Marketing Tools
• Publishing Platforms
• Creation Tools
• Discovery Tools
• Management Tools
• Distribution Tools
• Promotional Tools
• Analysis Tools
Content Marketing Team
• Editor In Chief
• In-Depth Knowledge
• Content Development
• Text
• Visual
• Multimedia
• Interactive
• Content Optimization
• Email Marketing
• Social Media Marketing
• Web Development
• Advertising
• Analytics
• Partners
Contact Me
• David Erickson
• david@e-strategy.com
• in/davideerickson
• 651-400-0066
Photo Credits
• Death To The Stock Photo
• Slides 1, 6, 15, 18, 22, 23, 26, 27,
• David Erickson
• Slides 2, 3, 9, 16, 17,
• Nick Ares: Slide 4
• Steven Lilley: Slide 5
• InformedMag.com: Slide 7
• Calsidyrose: Slide 8
• David Orth: Slide 10
• Waferboard: Slide 11
• Patrick Breltenbach: Slide 12
• Lab604: Slide 13
• Dennis Skley: Slide 14
• Jeffery Beall: Slide 19
• Akuppa John Wigham: Slide 20
• 401(K) 2012: Slide 21
• NDB Photo: Slide 24
• Flash.Pro: Slide 25
• Knight Center For Journalism: Slide 28
• Travis Wise: Slide 29
• Dillettaniquity: Slide 30
• Dafne Cholet: Slide 31
• Milosz1: Slide 32
• Royalty Free: Slide 33
• Shasha Kargaltsev: Slide 34
• Free For Commercial Use: Slide 35

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Content Marketing 101

  • 2. Why Content Marketing? • Addresses Needs • Earns Attention • Builds Trust & Loyalty • Food For Search & Social
  • 3. Content Marketing Is Not New • The Furrow • John Deere Magazine • 1895-Present • Things Of Interest To Farmers • Not Exclusively Tractors Or Machinery
  • 4. • KISS Comics • 1977-2013 • Brand Awareness • Current Fans • Next Generation Fans • KISS Army • Official Fan Club • 100,000 Members • $5000 A Day Content Marketing Is Not New
  • 5. Audience Identification • Demographics • Geographics • Psychographics • Firmographics • Technographics • Generational Dynamics • Life Cycle Stages • Media Consumption • Influencers • Daily Routine • Goals & Aspirations • Challenges & Fears
  • 6. Personas • Top Audience(s) Personified • Who Are They? • What Are Their Problems? • What Are Their Needs? • What Is Their Daily Life Like? • What Are Their Hopes & Fears? • What Content Do They Want? • One-Page Description • Keeps Team Focused On Audience
  • 7. Customer Journey • Marketing Funnel • Awareness • Interest • Consideration • Intent • Evaluation • Purchase • Retention • Advocacy
  • 8. Content Mapping • Topics • Touch Points • Distribution Channels • Content Format • Devices • Journey Stage
  • 9. Content Development • Keyword Research • Social Listening Research • Social Sharing Research • Customer Feedback • Brand Advocates • Internal Experts • Original Research/Data • External Experts/Influencers
  • 10. Owned Media: Website • Home Base/Hub • Controlled Content • Design • Site Architecture • User-Friendly • Search-Friendly • Mobile-Friendly • Owned Data
  • 11. Owned Media: Blog • Publishing Platform • Immediate • Ad Hoc • Flexible • Text • Images • Embedded • Documents • Social Media • Interactive • Video • Podcasts • Inbound Marketing
  • 12. Owned Media: Podcast • Portable Content • Easily Consumed • Conversational • Personality Driven • Expanding Distribution • Analytics Lacking
  • 13. Owned Media: Mobile App • Notifications • Interactive • Deep Engagement • 24/7/365 • Access Everywhere • Promotional Budgets
  • 14. Owned Media: Email • Glue Of The Internet • Trust • Direct Relationships • Habit Forming • Gateway Channel
  • 15. Shared Media: Social • Facebook • YouTube • Amazon • iTunes • Twitter • Instagram • LinkedIn • Spotify • Snapchat • Pinterest • SlideShare • Google+ • Flickr • Tumblr • SoundCloud
  • 16. Earned Media: Public Relations • News Coverage • Media Relations • Press Conferences • Expert Positioning • Crisis Communications
  • 17. Earned Media: Events • Hosted Events • Conferences • Seminars • Meetings • Trade Shows • Virtual Events • Speaking Opportunities • Networking Events • Galas/Awards Ceremonies
  • 18. Earned Media: Social Engagement • Replies • Direct Messages • Shares • Retweets • Pins • Check Ins • Comments • Reviews • Ratings • Likes/Hearts • Reactions • Emoji
  • 19. Earned Media: SEO • Search Engines • Web • Images • News • Local • eCommerce • Social Media • Video • Audio • Podcasts • Apps
  • 20. Earned Media: Word Of Mouth • Buzz Prompted By: • Consumer Experience • Media Coverage • Mobile Notifications • Trending Social • Search Results • Digital Assistants • Peer-To-Peer • Most Trusted Source • Unquantifiable
  • 21. Paid Media: Advertising • TV • Radio • Print • Outdoor • Direct Mail • Event Sponsorship • Display • Native • Video • Audio • Search • Social • Mobile
  • 22. Delivery Devices: Computers • Controlled Environment • Office Workers • In-Depth Research • Devices: • Desktop • Laptop • Flipbooks
  • 23. Delivery Devices: Mobile • On-The-Go • GPS Targeting • Activity Dependent • Devices: • Smartphones • Tablets • eReaders • Fitness Trackers • Watches • Spectacles
  • 24. Delivery Devices: Smart Home • Voice/Gesture Activated • Anthropomorphized • Conversational • Utilitarian • Entertaining • Devices: • Microsoft Xbox • Amazon Echo • Google Home • Apple HomePod • Nest • Ring
  • 25. Delivery Devices: Television • Live • On-Demand • Over The Top • Streaming • Devices: • Dumb TVs • DVRs • Smart TVs • TV Apps • Apple AirPlay • Amazon Fire • Apple TV • Google Chromecast
  • 26. Delivery Devices: Radio • At Home • In Transit • At Work • At Play • Solo Listening • Devices: • AM/FM Radios • Satellite Radio • Mobile Apps • TV Apps • Smart Speakers
  • 27. Delivery Devices: Print • User Experience • Pass-Along Value • Devices: • Newspapers • Magazines • Direct Mail • Books • Measurement Challenges
  • 28. Delivery Devices: Immersive • Video Games • 360 Video/Photos • Augmented Reality • Virtual Reality • Devices: • Home Consoles • Portable Consoles • Mobile Apps • Google Cardboard • Samsung Gear VR • HTC Vive • Oculus Rift
  • 29. Delivery Devices: Vehicles • Air Travel • Ride Sharing • Self-Driving Vehicles • Devices: • Uber/Lyft • Tesla • Google
  • 30. Content Library • System For Cataloging Content • “Librarians” Who Know Where To Look • Titles & URLs • Category • Publish Date • Post, Pages, Landing Pages • Owned Off-Site Content • Earned Media • Shared Repository/Spreadsheet
  • 31. Content Calendar • Monthly Topic Focus • Communications Activities • Media Relations • Press Releases • Blog Posts • Newsletters • Social Media • Advertising • Personas • Customer Journey • Shared/Collaborative Document
  • 32. Marketing Analytics • Website Analytics • User Session Recordings • Email Analytics • Social Media Analytics • Mobile App Analytics • Podcast Analytics • Advertising Analytics • Things To Measure: • Awareness • Reach • Engagement • Attention • Conversions • Sales
  • 33. Content Marketing Tools • Publishing Platforms • Creation Tools • Discovery Tools • Management Tools • Distribution Tools • Promotional Tools • Analysis Tools
  • 34. Content Marketing Team • Editor In Chief • In-Depth Knowledge • Content Development • Text • Visual • Multimedia • Interactive • Content Optimization • Email Marketing • Social Media Marketing • Web Development • Advertising • Analytics • Partners
  • 35. Contact Me • David Erickson • david@e-strategy.com • in/davideerickson • 651-400-0066
  • 36. Photo Credits • Death To The Stock Photo • Slides 1, 6, 15, 18, 22, 23, 26, 27, • David Erickson • Slides 2, 3, 9, 16, 17, • Nick Ares: Slide 4 • Steven Lilley: Slide 5 • InformedMag.com: Slide 7 • Calsidyrose: Slide 8 • David Orth: Slide 10 • Waferboard: Slide 11 • Patrick Breltenbach: Slide 12 • Lab604: Slide 13 • Dennis Skley: Slide 14 • Jeffery Beall: Slide 19 • Akuppa John Wigham: Slide 20 • 401(K) 2012: Slide 21 • NDB Photo: Slide 24 • Flash.Pro: Slide 25 • Knight Center For Journalism: Slide 28 • Travis Wise: Slide 29 • Dillettaniquity: Slide 30 • Dafne Cholet: Slide 31 • Milosz1: Slide 32 • Royalty Free: Slide 33 • Shasha Kargaltsev: Slide 34 • Free For Commercial Use: Slide 35

Notas do Editor

  1. Image: Death to the Stock Photo
  2. Image courtesy Nick Ares: https://flic.kr/p/7hmBAz
  3. Image courtesy Steven Lilley: https://flic.kr/p/aj1B2b
  4. Image courtesy Death To The Stock Photo
  5. What content do your customers & potential customers need along their journey? Image courtesy http://informedmag.com/ via Informedmag on Flickr: https://flic.kr/p/SHjCYZ
  6. Image courtesy Calsidyrose: https://flic.kr/p/8vehvb
  7. Image courtesy Daniel Orth: https://flic.kr/p/aa7Xge
  8. Image courtesy Waferboard: https://flic.kr/p/7YcFS4
  9. Image courtesy Patrick Breltenbach: https://flic.kr/p/5brkj8
  10. Image courtesy Lab604: https://flic.kr/p/fs9JZH
  11. Image courtesy Dennis Skley: https://flic.kr/p/pZct5D
  12. Image courtesy Death to the Stock Photo
  13. Image courtesy David Erickson: https://www.flickr.com/gp/daviderickson/ja89TS
  14. Image courtesy David Erickson
  15. Image courtesy Death To The Stock Photo
  16. Image courtesy Jeffery Beall: https://flic.kr/p/4UokrH
  17. Image courtesy Akuppa John Wigham: https://flic.kr/p/zBFEj
  18. Image courtesy 401(K) 2012: https://flic.kr/p/aFDdRF
  19. Image courtesy Death To The Stock Photo
  20. Image courtesy Death To The Stock Photo
  21. Image courtesy NDB Photo: https://flic.kr/p/SWns5f
  22. Image courtesy Flash.Pro: https://flic.kr/p/7kikbm
  23. Image courtesy Death To The Stock Photo
  24. Image courtesy Death To The Stock Photo
  25. Image courtesy Knight Center for Journalism: https://flic.kr/p/rfcfSd
  26. Image courtesy Travis Wise: https://flic.kr/p/qLeE1P
  27. Image courtesy dillettaniquity: https://flic.kr/p/ppsKuz
  28. Image courtesy Dafne Cholet: https://flic.kr/p/9bUbH3
  29. Image courtesy Milosz1: https://flic.kr/p/5YX8dt
  30. Image courtesy Royalty Free: https://flic.kr/p/fnoErz
  31. Image courtesy Sasha Kargaltsev: https://flic.kr/p/RMzfeJ
  32. Image courtesy Free For Commercial Use: https://flic.kr/p/nSgEhz
  33. Image courtesy