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Email start up guide
1.
Getting Started Guide
Managing Email Products Managing Your Email Accounts Become an Expert at Email Account Management Manage your Email, Calendar, and Online File Folder accounts in a few simple clicks. Account management is effortless with the Email Control Center's intuitive design and user-friendly technology. The Email Control Center lets you set up new accounts for your Email products and update existing account preferences. Quickly update your mailbox size, SMTP Relay settings, and password information. Or add an Auto Responder your email account so all of your senders receive an instant greeting. In addition, you can modify the email addresses associated with your Calendar or Online File Folder accounts. What is Email? Electronic mail, email, is the method of composing, sending, receiving, and storing messages over an electronic communication system. With email, it's possible for people across the Internet to communicate with one another in virtually instantaneous fashion. Setting Up Free and Paid Email Accounts You may have received free email credits with your domain purchase or purchased an email plan to fit your personal or business needs. Either way, setting up your new email account in the Email Control Center (ECC) is a snap. Follow these simple steps, and you'll be sending and receiving email messages in no time! If you want to use a free email credit, and the Email/Email Forwarding option does not display in your My Products area, click Free Product List and then select Email Account List. Then click Use Credit and from the list on the right, select the domain you want to use and click Continue. The account displays as a new account in the Email Account list. To Set Up Your Email Account 1. Log in to your Account Manager. 2. In the My Products section, click Email. 3. Click Setup Account for the account you want to manage. 4. (Optional) To use a free email credit when the Email option does not display in your My Products section, click Free Products, and then click Email Account List. Copyright © 2009. All rights reserved 1
2.
Getting Started Guide
Managing Email Products Click Use Credit and select the domain you want to use from the list. Click Continue and the account displays as a new account in the Email Account List. Free Account Setup 5. Click the Setup Account hyperlink. The You have new or un-used email plans! Pop-up displays. Click the Add Address button. Click the Add button for the account you want to set up. 6. The Create Mailbox page displays. On the Settings tab, in the Email Address fields, enter the user name and domain you want to use. In the Set Password and Confirm Password fields, enter and confirm your password. 7. Specify the amount of mailbox storage space you want to assign to your email account in the Space for this mailbox area. Copyright © 2009. All rights reserved 2
3.
Getting Started Guide
Managing Email Products Create Mailbox 8. (Optional) select Make this mailbox a catchall. 9. Catchall accounts automatically forward email messages sent to an unknown address at your domain to this account. 10. Click OK. After you set up your Email account, you can manage your settings to make the most of your mailbox. In this section, you'll learn about: • Setting Up Email Forwarding — You can set up email forwarding to direct in- coming messages from one email address to another existing email address. • Adding an Auto Reponder — You can set up an Auto Responder to send an automatic response to senders. • Updating SMTP Relay Settings — You can change the amount of SMTP Relays available to your email address each day, and purchase additional relays. Setting Up Email Forwarding Forwarding email messages enables you to direct incoming messages from one email address to your existing email address. When someone attempts to send an email message to your forwarded email address, our mailservers redirect the message to the email address you specify. To Set Up Email Forwarding Copyright © 2009. All rights reserved 3
4.
Getting Started Guide
Managing Email Products 1. Log in to your Account Manager. 2. In the My Products section, click Email. The Manage Email page opens. 3. Click Email Forwarding Plans. 4. (Optional) To set up a free email forwarding account, select Use Credit for the free account you want to use. To set up a paid forwarding account, click Manage Account for the account you want to use. Click Add. Create Forwarding 5. The Create Forwarding page displays. On the Settings tab, in the Forward Address fields, enter the user name and domain you want to use. In the Forward Mail To field, enter the email address to which you want to redirect your messages. To add multiple forwarding accounts, go to the Bulk tab. Enter the user names for your forwarding addresses, separated by commas, and then enter the domain you are using in the Domain field. In the Forward Mail to field, enter the existing email address to which you want to redirect messages. 6. (Optional) select Make this mailbox a catchall. Copyright © 2009. All rights reserved 4
5.
Getting Started Guide
Managing Email Products Bulk Forwarding Catchall accounts automatically forward email messages to an unknown address at your domain to this account. 7. Click OK. Adding an Auto Responder You can create an email response that is automatically sent to people who send you an email message. To Use the Auto Responder 1. Log in to your Account Manager. 2. In the My Products section, click Email. The Manage Email page opens. 3. Select the email address you want to manage. The Edit Mailbox page displays. Copyright © 2009. All rights reserved 5
6.
Getting Started Guide
Managing Email Products Auto Responder 4. Select Use Auto Responder. In the Message area, enter the message you want senders to receive. 5. (Optional) In the Custom name and Custom subject fields, enter the name and email subject that displays for your recipients. 6. In the Start Time and End Time fields, specify the start/end times. 7. Click OK. Updating SMTP Relay Settings You can select the number of Relays per day that you want to allow for email addresses. To Update SMTP Relay Settings 1. Log in to your Account Manager. 2. In the My Products section, click Email. The Manage Email page opens.Select the email address you are managing, and then go to the Advanced tab. Copyright © 2009. All rights reserved 6
7.
Getting Started Guide
Managing Email Products Edit Mailbox 3. (Optional) If you you can create a Carbon Copy for the account to send copies of the messages you receive to second email address. In the Send CC To field, enter the email address you to which you want a copy of your email messages sent. 4. From the SMTP Relays per day list, select the amount of relays you want to allow the address per day. 300 relays is the maximum amount of relays you can use per address per day. 5. Click OK. Working with Calendar Accounts You can set up new Calendar Accounts and manage existing ones from the Email Control Center. Go to the Calendar tab in the ECC header to get started. Calendar Tab To Set Up Calendar 6. Log in to your Account Manager. Copyright © 2009. All rights reserved 7
8.
Getting Started Guide
Managing Email Products 7. In the My Products section, click Calendar. The Manage Calendar page opens. Go to the Calendar account you want to set up, and click the Setup Account hyperlink. The control center displays. 8. Click the Add button for the plan you want to use. Create Calendar Account 9. The Create Calendar Account page displays. From the Calendar Plan list, select the Calendar plan you want to use to set up this account. 10. In the Enter Email Address field, enter the the email address you to which you want to associate the account. 11. In the Message area enter a message to invite the new user to this Calendar account. 12. Click OK. An email message is sent to the new Calendar user with account details. To Manage Your Calendar Account 1. Log in to your Account Manager. 2. In the My Products section, click Calendar. The Manage Calendar page opens. 3. Go to the Calendar account you want to set up, and click the Manage Account hyperlink. The control center displays. Copyright © 2009. All rights reserved 8
9.
Getting Started Guide
Managing Email Products 4. Select the email address associated with the Calendar account you want to edit. The Calendar Account page displays. Edit Calendar Account 5. From the Calendar Plan list, select the account you want to associate with your Calendar account. 6. In the Enter Email Address, enter the email address you want to associate with your Calendar account. 7. Click OK. Working with Online File Folder Accounts You can set up new Online File Folder Accounts and manage your password for existing ones from the Email Control Center. Go to the Files tab in the ECC header to get started. Online File Folder Tab To Set Up Online File Folder 1. Log in to your Account Manager. 2. In the My Products section, click Online File Folder. The Manage Calendar page opens. Go to the Calendar account you want to set up, and click the Setup Account Copyright © 2009. All rights reserved 9
10.
Getting Started Guide
Managing Email Products hyperlink. The control center displays. 3. Active Account 4. Click the Add button for the plan you want to use. 5. The Online File Folder page displays. In the Online File Folder Plans header, click the Activate Button to activate your account. 6. Activate Online File Folder 7. From the Select Plan list, select the Online File Folder plan you want to use. 8. (Optional) If you want to associate Online File Folder with your email account, from the Email list, select the appropriate email address. 9. In the User Name field, enter the user name you want to use for your Online File Folder account. 10. In the Set Password and Confirm fields, enter and confirm your password. 11. Click OK. Changing Your Online File Folder Password You can update your Online File Folder Password at any time. Copyright © 2009. All rights reserved 10
11.
Getting Started Guide
Managing Email Products To Change Your Online File Folder Password 1. Log in to your Account Manager. 2. In the My Products section, click Online File Folder. The Manage Online File Folder page opens. 3. Go to the Online File Folder account you want to manage, and click the Manage Account hyperlink. The control center displays. 4. Select the user name for the account you want to manage. Edit Online File Folder 5. In the Change Password and Confirm fields, enter and confirm your new password. 6. Click OK. You're on your way to becoming an expert at managing your Email products. You can manage account passwords, mailbox storage space, SMTP Relays, and other advanced settings from the comfort of one easy location. Thanks for stopping by! Copyright © 2009. All rights reserved 11
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