From Voice Biometrics Conference San Francisco (May 8-9, 2013): Opening remarks from Dan Miller (Senior Analyst, Opus Research) taking stock of the past, present and future of voice biometric-based technology and markets.

1. © 2013 Opus Research, Inc.
Voice Biometrics Conference – San Francisco
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Voice Biometrics Conference
San Francisco
“The Big Picture Keeps Getting Bigger”
By Dan Miller
Senior Analyst & Founder
Opus Research

2. © 2013 Opus Research, Inc.
Sign of Maturity
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Voice Biometrics Conference
San Francisco
Moving up
Gartner’s
“Slope of
Enlightenment”
“Hype Cycle for
Emerging
Technologies” (2012)

3. © 2013 Opus Research, Inc.
Rising Awareness
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San Francisco
n Highly regarded
Ø Preferred over PINs
Ø Called “strong and
convenient”
Ø Users ready for change
n Lightly used
Ø Only 11% have used it
Ø Poised to grow with
mobile apps

4. © 2013 Opus Research, Inc.
Enrollee Census & Forecast 1,000s
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n Accelerants
Ø Proving it can scale
Ø FinServ and Telcom
Ø eGovernment
(soon)
n Multipliers
Ø Passive enrollments
Ø Black lists
Ø Embedded

5. © 2013 Opus Research, Inc.
Revenues will follow
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Voice Biometrics Conference
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n Licenses
Ø Per server
Ø Per protected user
Ø Per device
n Activity-based
Ø Per auth
Ø Minutes of use
n Professional
Services

6. © 2013 Opus Research, Inc.
Themes of VBC-San Francisco
n Solutions to real problems
Ø Password replacement
Ø Fraud detection and loss prevention
Ø Mobile security and personalization
n Applying relevant business rules
Ø Risk aware
Ø “Passive” and in back office
n Concentrating on customer experience
Ø Customer care
Ø Enterprise mobile strategies
Ø Connected home, auto
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7. © 2013 Opus Research, Inc.
How you can participate
n Don’t be shy
Ø Ask questions
Ø Take advantage of networking
Ø Share your experiences
n Build the vision
Ø Multi-factor authentication
Ø Simple, secure interactions and
transactions
Ø Passive fraud prevention
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8. © 2013 Opus Research, Inc.
Thanks
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Dan Miller
dmiller@opusresearch.net