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www.iihc.org InternatIonal InstItute of Human CapItal
ABOUT YOUR CONSULTANT
Derek Hendrikz is a renowned trainer, speaker and consultant who during the past twenty years
have worked in South Africa, Austria, Lesotho, Botswana, Namibia, Zambia, Malawi, Uganda,
Tanzania, Kenya, Mauritius, Ghana, Saudi Arabia and United Arab Emirates.
He specialises in the training of executive teams and is mostly contracted to train Board Members
and EXCO teams in the field of strategy development, implementation, governance and other
executive areas. In consulting Derek has undertaken a myriad of projects, but holds highest acclaim
for his work in the development of organisational strategy and performance measurement.
Derek furthermore trains in the vicinity of 3000 people per year and over the past 20-years has
worked with more than 100 companies and has trained more than 50 000 participants in various
work sessions. Academically Derek holds tertiary and post graduate qualifications in the fields of
Business Administration, Labour Relations & Law; Training & Development; Facilitation Skills; and
Group Process Consultation.
He plays a leading role in the field of occupational training as the founding member and first
elected president of the Southern Africa Professional Trainers Association (SAPTA), who is the
leading association within the professional training arena in the Southern Africa Development
Countries (SADEC) region.
As a well-respected presenter and motivational speaker, his lively and inspirational presentations
have inspired many top business people and Government Employees to take action.
Derek regularly publishes articles in the field of Leadership, Management, and Organisational
Dynamics and has appeared in various television talk shows as a quest member. His current book
“Wizard of Org – The Art of Leadership and Practice of Management” is due to be published in
2014.
He was the creator of various International events. Some of these were, ‘The Robben Island
Diversity Experience’, ‘The National Diversity Indaba’, ‘The Annual ‘Batho Pele’ Indaba’, ‘SA’s Top
Gurus’, and many others.
EXECUTIVE PERFORMANCE
SPECIALIST
As consultant, Derek specialises in the
following areas:
• Facilitation of Strategy Development Sessions
• Strategy Development Consulting
• Strategy Implementation Consulting
• Consultant to Organisational Restructuring
• Consultant to the establishment of a Board of
Directors
• Coach to the Board of Directors
• Coach to the EXCO team
EXECUTIVE TRAINER
As professional trainer, Derek offers the
following signature workshops:
• Two-Day The Art of Leadership and Practice of
Management
• Two-Day Advanced Strategy Development
• Two-Day Advanced Strategy Implementation
• Two-Day Organisational Design
• Two-Day Board Management
• Two-Day EXCO Management
• Two-Day Strategic Change Management
KEYNOTE SPEAKER
As keynote speaker, Derek offers the
following signature seminars:
• The Art of Leadership and Practice of
Management
• Measuring Organisational Performance
• The Art of Strategy
• The Construct of Org.
• Board Management
• What it means to be EXCO
• Stay Relevant or Die!!
PROFILE
STRATEGY & PERFORMANCE
HEAD OF PRACTICE
www.iihc.org InternatIonal InstItute of Human CapItal
IN TERMS OF IN-HOUSE TRAINING AND CONSULTING, I HAVE WORKED WITH THE FOLLOWING CLIENTS:
• African Management Communication
• Africa Shield Communications
• Africa’s Top Secret Trading
• Agricultural Research Council (ARC)
• Al Addulatif (Saudi Arabia)
• All Sectors Business Communications
• API Research
• ASSUPOL
• AMC International
• AWEPA
• BARRICK Africa
• Belief Training
• Bessie Global Management Services
• BMW South Africa
• Budget Conferencing
• CAPCAN
• CDH Investment Bank (Malawi)
• Cell C
• Crown Beverages (Ghana)
• DEK Research &b Management Specialists
• Dept. of Foreign Affairs
• Dept. of Health
• Dept. of Justice
• Dept. of Labour
• Dept. of Land Affairs
• Dept. of Public Service & Administration
• Dept. of Social Services
• Dept. of Sport, Arts & Culture
• Dept. of Water Affairs & Forestry
• ECI Africa
• EDCON
• Edu Networks
• Ekurhuleni Metropolitan Municipality
• Ekurhuleni West College
• ESCOM (Malawi)
• Fina Trade Ltd (Ghana)
• Forefront Training
• Gauteng Local Government
• Gauteng Metropolitan Trading Company
• Gauteng Shared Services Centre (GSSC)
• Generational Training
• Global Business Events & Conferencing
• Global Conferencing
• Global Intelligence Network Agency
• Global Prospectus
• Goldfields Training Institute
• Gracious Centre
• Grintek Telecom
• HEFAF
• Henkel South Africa
• Hunfold Media
• Ibadian Business School (Nigeria)
• Indola SA
• Invest Trust Bank – Zambia
• International Organisation for Migration (IOM)
• Jessina Naome & Associates
• Joshua West
• Justline International
• Kabo Ya Kitso
• Ke-Yona Business Development
• Khomolema Consulting
• Khumba Holdings
• Lab Epitomy
• Leading Concepts (Zambia)
• LenMore Training
• Lesotho Highlands Development Authority (LHDA)
• Lesotho Post Bank
• Local Authorities Pension Fund (LAPF), Tanzania
• Lora Intelligence Solutions
• Mabedi
• Makira Projects
• Manchi Innovations
• Masengulo Management Services
• Mawawa Corporate Training
• Medunsa
• Melrose Training
• Metro Trading Company
• Metropolitan Health Group
• Middle Eastern Battery Company (Saudi Arabia)
• Middle Eastern Paper Company (Saudi Arabia)
• Midvaal Municipality
• Minova International
• MN Leadership
• Mogono Consulting
• Monarch Training
• Motseng Investment Holdings
• MTN
• Multiflora
• Namibia Breweries
• National Intelligence Agency
• National Union of Mine Workers (NUMSA)
• Nissan (South Africa)
• Nissan (Zambia)
• Nkayelo Training
• NMB Bank (Zambia)
• Norcaz Academy
• NovAfrica
• NUMSA
• P.K. Consulting
• Premier Conferencing
• Premier Human Capital
• Propgroup
• P.G. Bison
• Quintica (South Africa)
• Quintiles (South Africa)
• RBT Training
• Re-Bafenyi
• RM Training Solutions
• Roima Management Services
• Royal Mnandi
• SA Institute of Chartered Accountants (SAICA)
• SA National Blood Service (SANBS)
• SanMaThe Catering
• Secolo Consulting
• Schwarzkopf SA
• Siemens
• Sild Management Training
• SITA
• South African Medical Association (SAMA)
• South African Mint
• South African National Parks Board
• South African Police Service (SAPS)
• South African Reserve Bank
• STATS SA
• Steven Samuels Consulting
• Supreme Management (Nigeria)
• Takween (Saudi Arabia)
• The Conference Hub
• The Hill Institute
• The Training Edge
• Think Fast Training
• Tile Africa
• Tile & Carpet Centre - Nairobi
• TLG Exclusive Training
• TRAC Mpumalanga
• Transwerk
• Try-Serve Consulting
• Tshwane Metropolitan Municipality (CTMM)
• Tshwane University of Technology (TUT)
• Uganda National Roads Authority
• Unemployment Insurance Fund (UIF)
• Unicapital
• University of South Africa (UNISA)
• University of Witwatersrand (WITS)
• Vela VKE
• Vodacom
• Xstrata Coal
• Zamil Group (Saudi Arabia)
PROFILE
STRATEGY & PERFORMANCE
HEAD OF PRACTICE
www.iihc.org InternatIonal InstItute of Human CapItal
DEREK’S PAST CLIENTS’ TESTIMONIALS
Absolutely great. Please let him come again.
Thomson Njewa – January 2014
ESCOM, Malawi
A wonderful presenter.
Prof. Shaban Mlacha (Deputy Vice Chancellor) – December 2013
LAPF Board of Directors, Tanzania
Derek’s workshop is one of the best training sessions that I have ever attended.
Shahid Sohail Khan (OD Manager) – October 2013
MEPCO – Jeddah, Saudi Arabia
His ability to relate theory to practice is fantastic.
Robert Tomu (Head of IT) – September 2013
NMB Bank LTD, Harare, Zimbabwe
The guy is great! Energetic and knows his stuff.
Doc Lukhele (COO) – August 2013
Lesotho Highlands Development Authority, Lesotho
Fantastic and well exposed.
Kamngisha Mugyenyi (Head of Warehouse) – August 2013
Crown Beverages Ltd (PepsiCo), Uganda
Derek brings to table his vast experience in communication and general management. Absolutely Amazing.
Lokesh Babu – July 2013
Fina Trade Group, Ghana
A wonderful person full of energy who has passion for what he is doing. The guy knows it all.
Sello Qhomane – June 2013
Lesotho Post Bank, Maseru
Awesome sense of humour, great presentation and gave very good advice. Talk was most educational, informative, vibrant and exiting!
Tsholofelo Nkaiseng – May 2013
Minopex, South Africa
Excellent session with good lessons – best training that I have attended this year.
Christopher Reddy – April 2013
Cell C, South Africa
Very motivational, funny and a realistic trainer. He is gifted with the ability to connect with listeners and gives great lifelong examples. Exceptionally
talented!!!
Mabo Kasese Siame – March 2013
Invest Trust Bank – Zambia
I really enjoyed and loved this workshop. I would really love for us to have another one. Derek was fantastic and I would love him to come back again as this
course will not only be for the workplace but its valuable for your personal life. I have learned so much that I would do this again. Thank you Derek!
Mojabeng Sibeko – February 2013
Cell C, South Africa
PROFILE
STRATEGY & PERFORMANCE
HEAD OF PRACTICE
www.iihc.org InternatIonal InstItute of Human CapItal
SOME OF DEREK’S LIST OF TRAININGS
PROFILE
STRATEGY & PERFORMANCE
HEAD OF PRACTICE
A
Activity Based Costing (2-days)
Administrative Skills (3-days)
Assertiveness Skills (1-day)
B
Balanced Scorecard Implementation (3-days)
Batho Pele - Service Excellence through (2-days)
Budget Management (2-days)
Business Negotiation Skills (3-days)
Business Plan Development (3-days)
Business Presentation Skills (2-days)
C
Call Centre Management (2-days)
Call Centre Operator Skills (2-days)
Career Management (2-days)
Change Management (2-days)
Coaching & Mentoring (3-days)
Communication Skills (2-days)
Conflict Management (2-days)
Contract and Procurement Compliance
Management (3-days)
Corporate Governance (2-days)
Customer & Relationship Management (CRM)
(3-days)
Customer Service Management (2-days)
D
Decision Making – Critical (2-days)
Delegating – Effective (2-days)
Disaster Management (3-days)
Diversity Dynamics & Awareness (3-days)
Diversity Train the Trainers Programme (10-days)
E
Emotional Intelligence (EQ) (2-days)
Employment Entrants Programme (2-days)
F
Facilitation Skills for OD Practitioners –
Advanced (3-days)
Facilitation Skills & Techniques (3-days)
Financial Management for Non-financial
Managers (2-days)
G
Group Dynamics – Advanced (3-days)
H
High Performance Teams – Creating (3-days)
Human Resource Management (3-days)
I
Individual Achievement & Success (1-day)
Innovation – Powerful (2-days)
Interpersonal Skills (2-days)
Interviewing (Competency –based) (2-days)
K
Knowledge Management (2-days)
L
Leadership & Management – The Art and
Practice of (practical workshop) (3-days)
Listening Skills (1-day)
M
Management Skills (3-days)
Management Cybernetics (3-days)
Meetings – Effective (2-days)
Motivating the People in Your Organisation (1-
day)
Motivational Speaking Skills (2-days)
N
Negotiation Skills (2-days)
O
Office Management (5-days)
Organisational Dynamics & Development (3-
days)
P
People Management & Empowerment (2-days)
Performance Management (3-days)
Presentation Skills (2-days)
Problem-solving Skills (2-days)
Procurement (2-days)
Project Management (3-days)
Public Policy Management & Development
(3-days)
Q
Quality Management (2-days)
R
Recruitment & Selection (Competency-based)
(3-days)
Relationship Management (2-days)
Risk Management (2-days)
S
Sales - Handling Rejection in (1-day)
Sales Management (3-days)
Sales & Marketing Strategy – Development and
Implementation of (2-days)
Sales Techniques & Strategies (2-days)
Service Delivery – Excellence in Public Service (2-
days)
Shared Services Centre Management (2-days)
Six Sigma Management (2-days)
Strategic Leadership (3-days)
Strategic Management (3-days)
Stress Management (1-day)
Supervisors - Management Skills for (3-days)
Supply Chain Management (3-days)
T
Telephone Skills (1-day)
Time Management (1-day)
FOR FURTHER DETAILS,
PLEASE CONTACT
Sarah Faradilla
Business Development Director – Middle East
& Africa
Email: SarahF@iihc.org
Main: +27 21 431 3000
DID: +27 21 431 3003
Cell: +27 840 525511

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Derek Hendrikz Portfolio

  • 1. www.iihc.org InternatIonal InstItute of Human CapItal ABOUT YOUR CONSULTANT Derek Hendrikz is a renowned trainer, speaker and consultant who during the past twenty years have worked in South Africa, Austria, Lesotho, Botswana, Namibia, Zambia, Malawi, Uganda, Tanzania, Kenya, Mauritius, Ghana, Saudi Arabia and United Arab Emirates. He specialises in the training of executive teams and is mostly contracted to train Board Members and EXCO teams in the field of strategy development, implementation, governance and other executive areas. In consulting Derek has undertaken a myriad of projects, but holds highest acclaim for his work in the development of organisational strategy and performance measurement. Derek furthermore trains in the vicinity of 3000 people per year and over the past 20-years has worked with more than 100 companies and has trained more than 50 000 participants in various work sessions. Academically Derek holds tertiary and post graduate qualifications in the fields of Business Administration, Labour Relations & Law; Training & Development; Facilitation Skills; and Group Process Consultation. He plays a leading role in the field of occupational training as the founding member and first elected president of the Southern Africa Professional Trainers Association (SAPTA), who is the leading association within the professional training arena in the Southern Africa Development Countries (SADEC) region. As a well-respected presenter and motivational speaker, his lively and inspirational presentations have inspired many top business people and Government Employees to take action. Derek regularly publishes articles in the field of Leadership, Management, and Organisational Dynamics and has appeared in various television talk shows as a quest member. His current book “Wizard of Org – The Art of Leadership and Practice of Management” is due to be published in 2014. He was the creator of various International events. Some of these were, ‘The Robben Island Diversity Experience’, ‘The National Diversity Indaba’, ‘The Annual ‘Batho Pele’ Indaba’, ‘SA’s Top Gurus’, and many others. EXECUTIVE PERFORMANCE SPECIALIST As consultant, Derek specialises in the following areas: • Facilitation of Strategy Development Sessions • Strategy Development Consulting • Strategy Implementation Consulting • Consultant to Organisational Restructuring • Consultant to the establishment of a Board of Directors • Coach to the Board of Directors • Coach to the EXCO team EXECUTIVE TRAINER As professional trainer, Derek offers the following signature workshops: • Two-Day The Art of Leadership and Practice of Management • Two-Day Advanced Strategy Development • Two-Day Advanced Strategy Implementation • Two-Day Organisational Design • Two-Day Board Management • Two-Day EXCO Management • Two-Day Strategic Change Management KEYNOTE SPEAKER As keynote speaker, Derek offers the following signature seminars: • The Art of Leadership and Practice of Management • Measuring Organisational Performance • The Art of Strategy • The Construct of Org. • Board Management • What it means to be EXCO • Stay Relevant or Die!! PROFILE STRATEGY & PERFORMANCE HEAD OF PRACTICE
  • 2. www.iihc.org InternatIonal InstItute of Human CapItal IN TERMS OF IN-HOUSE TRAINING AND CONSULTING, I HAVE WORKED WITH THE FOLLOWING CLIENTS: • African Management Communication • Africa Shield Communications • Africa’s Top Secret Trading • Agricultural Research Council (ARC) • Al Addulatif (Saudi Arabia) • All Sectors Business Communications • API Research • ASSUPOL • AMC International • AWEPA • BARRICK Africa • Belief Training • Bessie Global Management Services • BMW South Africa • Budget Conferencing • CAPCAN • CDH Investment Bank (Malawi) • Cell C • Crown Beverages (Ghana) • DEK Research &b Management Specialists • Dept. of Foreign Affairs • Dept. of Health • Dept. of Justice • Dept. of Labour • Dept. of Land Affairs • Dept. of Public Service & Administration • Dept. of Social Services • Dept. of Sport, Arts & Culture • Dept. of Water Affairs & Forestry • ECI Africa • EDCON • Edu Networks • Ekurhuleni Metropolitan Municipality • Ekurhuleni West College • ESCOM (Malawi) • Fina Trade Ltd (Ghana) • Forefront Training • Gauteng Local Government • Gauteng Metropolitan Trading Company • Gauteng Shared Services Centre (GSSC) • Generational Training • Global Business Events & Conferencing • Global Conferencing • Global Intelligence Network Agency • Global Prospectus • Goldfields Training Institute • Gracious Centre • Grintek Telecom • HEFAF • Henkel South Africa • Hunfold Media • Ibadian Business School (Nigeria) • Indola SA • Invest Trust Bank – Zambia • International Organisation for Migration (IOM) • Jessina Naome & Associates • Joshua West • Justline International • Kabo Ya Kitso • Ke-Yona Business Development • Khomolema Consulting • Khumba Holdings • Lab Epitomy • Leading Concepts (Zambia) • LenMore Training • Lesotho Highlands Development Authority (LHDA) • Lesotho Post Bank • Local Authorities Pension Fund (LAPF), Tanzania • Lora Intelligence Solutions • Mabedi • Makira Projects • Manchi Innovations • Masengulo Management Services • Mawawa Corporate Training • Medunsa • Melrose Training • Metro Trading Company • Metropolitan Health Group • Middle Eastern Battery Company (Saudi Arabia) • Middle Eastern Paper Company (Saudi Arabia) • Midvaal Municipality • Minova International • MN Leadership • Mogono Consulting • Monarch Training • Motseng Investment Holdings • MTN • Multiflora • Namibia Breweries • National Intelligence Agency • National Union of Mine Workers (NUMSA) • Nissan (South Africa) • Nissan (Zambia) • Nkayelo Training • NMB Bank (Zambia) • Norcaz Academy • NovAfrica • NUMSA • P.K. Consulting • Premier Conferencing • Premier Human Capital • Propgroup • P.G. Bison • Quintica (South Africa) • Quintiles (South Africa) • RBT Training • Re-Bafenyi • RM Training Solutions • Roima Management Services • Royal Mnandi • SA Institute of Chartered Accountants (SAICA) • SA National Blood Service (SANBS) • SanMaThe Catering • Secolo Consulting • Schwarzkopf SA • Siemens • Sild Management Training • SITA • South African Medical Association (SAMA) • South African Mint • South African National Parks Board • South African Police Service (SAPS) • South African Reserve Bank • STATS SA • Steven Samuels Consulting • Supreme Management (Nigeria) • Takween (Saudi Arabia) • The Conference Hub • The Hill Institute • The Training Edge • Think Fast Training • Tile Africa • Tile & Carpet Centre - Nairobi • TLG Exclusive Training • TRAC Mpumalanga • Transwerk • Try-Serve Consulting • Tshwane Metropolitan Municipality (CTMM) • Tshwane University of Technology (TUT) • Uganda National Roads Authority • Unemployment Insurance Fund (UIF) • Unicapital • University of South Africa (UNISA) • University of Witwatersrand (WITS) • Vela VKE • Vodacom • Xstrata Coal • Zamil Group (Saudi Arabia) PROFILE STRATEGY & PERFORMANCE HEAD OF PRACTICE
  • 3. www.iihc.org InternatIonal InstItute of Human CapItal DEREK’S PAST CLIENTS’ TESTIMONIALS Absolutely great. Please let him come again. Thomson Njewa – January 2014 ESCOM, Malawi A wonderful presenter. Prof. Shaban Mlacha (Deputy Vice Chancellor) – December 2013 LAPF Board of Directors, Tanzania Derek’s workshop is one of the best training sessions that I have ever attended. Shahid Sohail Khan (OD Manager) – October 2013 MEPCO – Jeddah, Saudi Arabia His ability to relate theory to practice is fantastic. Robert Tomu (Head of IT) – September 2013 NMB Bank LTD, Harare, Zimbabwe The guy is great! Energetic and knows his stuff. Doc Lukhele (COO) – August 2013 Lesotho Highlands Development Authority, Lesotho Fantastic and well exposed. Kamngisha Mugyenyi (Head of Warehouse) – August 2013 Crown Beverages Ltd (PepsiCo), Uganda Derek brings to table his vast experience in communication and general management. Absolutely Amazing. Lokesh Babu – July 2013 Fina Trade Group, Ghana A wonderful person full of energy who has passion for what he is doing. The guy knows it all. Sello Qhomane – June 2013 Lesotho Post Bank, Maseru Awesome sense of humour, great presentation and gave very good advice. Talk was most educational, informative, vibrant and exiting! Tsholofelo Nkaiseng – May 2013 Minopex, South Africa Excellent session with good lessons – best training that I have attended this year. Christopher Reddy – April 2013 Cell C, South Africa Very motivational, funny and a realistic trainer. He is gifted with the ability to connect with listeners and gives great lifelong examples. Exceptionally talented!!! Mabo Kasese Siame – March 2013 Invest Trust Bank – Zambia I really enjoyed and loved this workshop. I would really love for us to have another one. Derek was fantastic and I would love him to come back again as this course will not only be for the workplace but its valuable for your personal life. I have learned so much that I would do this again. Thank you Derek! Mojabeng Sibeko – February 2013 Cell C, South Africa PROFILE STRATEGY & PERFORMANCE HEAD OF PRACTICE
  • 4. www.iihc.org InternatIonal InstItute of Human CapItal SOME OF DEREK’S LIST OF TRAININGS PROFILE STRATEGY & PERFORMANCE HEAD OF PRACTICE A Activity Based Costing (2-days) Administrative Skills (3-days) Assertiveness Skills (1-day) B Balanced Scorecard Implementation (3-days) Batho Pele - Service Excellence through (2-days) Budget Management (2-days) Business Negotiation Skills (3-days) Business Plan Development (3-days) Business Presentation Skills (2-days) C Call Centre Management (2-days) Call Centre Operator Skills (2-days) Career Management (2-days) Change Management (2-days) Coaching & Mentoring (3-days) Communication Skills (2-days) Conflict Management (2-days) Contract and Procurement Compliance Management (3-days) Corporate Governance (2-days) Customer & Relationship Management (CRM) (3-days) Customer Service Management (2-days) D Decision Making – Critical (2-days) Delegating – Effective (2-days) Disaster Management (3-days) Diversity Dynamics & Awareness (3-days) Diversity Train the Trainers Programme (10-days) E Emotional Intelligence (EQ) (2-days) Employment Entrants Programme (2-days) F Facilitation Skills for OD Practitioners – Advanced (3-days) Facilitation Skills & Techniques (3-days) Financial Management for Non-financial Managers (2-days) G Group Dynamics – Advanced (3-days) H High Performance Teams – Creating (3-days) Human Resource Management (3-days) I Individual Achievement & Success (1-day) Innovation – Powerful (2-days) Interpersonal Skills (2-days) Interviewing (Competency –based) (2-days) K Knowledge Management (2-days) L Leadership & Management – The Art and Practice of (practical workshop) (3-days) Listening Skills (1-day) M Management Skills (3-days) Management Cybernetics (3-days) Meetings – Effective (2-days) Motivating the People in Your Organisation (1- day) Motivational Speaking Skills (2-days) N Negotiation Skills (2-days) O Office Management (5-days) Organisational Dynamics & Development (3- days) P People Management & Empowerment (2-days) Performance Management (3-days) Presentation Skills (2-days) Problem-solving Skills (2-days) Procurement (2-days) Project Management (3-days) Public Policy Management & Development (3-days) Q Quality Management (2-days) R Recruitment & Selection (Competency-based) (3-days) Relationship Management (2-days) Risk Management (2-days) S Sales - Handling Rejection in (1-day) Sales Management (3-days) Sales & Marketing Strategy – Development and Implementation of (2-days) Sales Techniques & Strategies (2-days) Service Delivery – Excellence in Public Service (2- days) Shared Services Centre Management (2-days) Six Sigma Management (2-days) Strategic Leadership (3-days) Strategic Management (3-days) Stress Management (1-day) Supervisors - Management Skills for (3-days) Supply Chain Management (3-days) T Telephone Skills (1-day) Time Management (1-day) FOR FURTHER DETAILS, PLEASE CONTACT Sarah Faradilla Business Development Director – Middle East & Africa Email: SarahF@iihc.org Main: +27 21 431 3000 DID: +27 21 431 3003 Cell: +27 840 525511