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Win win Win
How to get winning
results using
persuasive negotiating!
Derek Arden
Symposium to
Surrey University Business School
MBA Class of 2015
Derek Arden FCIB, FCImgt, FPSA
Negotiator, Author and International Speaker
Saturday 7th February 2015
www.twitter.com /derekarden
www.youtube.com/derekarden
www.linkedin.com/derekarden
www.slideshare.com/derekarden
www.derekarden.com
www.derekarden.co.uk/blog
Words / Language
Read people / situations
Professional Speaking Association
(not for profit association - run by the members for the members)
530 members
30 joining a month
12 regions
120 meetings a year
2 mega conventions
4 Global conventions
Some of the best speakers in UK
You pay your own expenses to speak
Professional Speaking Association
(not for profit association - run by the members for the members)
530 members
30 joining a month - Why?
12 regions
120 meetings a year
2 mega conventions
4 Global conventions
Some of the best speakers in UK
You pay your own expenses to speak
Goal
To help people speak better, speak more
and improve the standard of speaking in the UK
Most people know
what to do, then don’t
do what they know
It’s what you learn
when you know it all
that really counts!
What?
Why?
How?
6
NEGOTIATING
Supercharg
e
Your
Pyshlocgoy
Psychology
Emoticons :-)
Lets have a look
at some negotiators!
Read the
other
person
RULES - In pairs
The objective of the game is to score as many lines as possible.
The game is the same as noughts and crosses.
X X
X X
X X
X
X
X
0 0 0
0 0 0
000
If you help others win - you might just win more
WIN / WIN / WIN
ASSUMPTIONS
ASSUMPTIONS
www.derekarden.co.uk
Assumptions – make an--
A
S
S out of
U and
M
E
BP - Best Position
TP - Target Position
WAP - Walk away position
AP - Alternative position
Positions
www.derekarden.com
Zone of potential
agreement (ZOPA)
BP
B
P
TP
TP
WAP
WAP
ZOPA
www.derekarden.co.uk
Personal Assessment Questionnaire
Preparation
Questioning Skills
Listening Skills
Reading Body Language
Managing your Body Language
Empathy
Negotiating Tactics
Bargaining Skills
Inventing Solutions
Confidence P 11
www.derekarden.co.uk
Personal Assessment Questionnaire
Preparation 5
Questioning Skills 1
Listening Skills 2
Reading Body Language 1
Managing your Body Language 1
Empathy 2
Negotiating Tactics 3
Bargaining Skills 2
Inventing Solutions 2
Confidence 1
www.derekarden.com
www.derekarden.co.uk
WEALTH
WARNING!
#1
www.derekarden.com
7%
38%
55%
Impact of Communication – original study
Words
Tonality
BP - Best Position
TP - Target Position
WAP - Walk away position
AP - Alternative position
Positions
www.derekarden.com
Zone of potential
agreement (ZOPA)
BP
B
P
TP
TP
WAP
WAP
ZOPA
www.derekarden.com
www.derekarden.com
www.derekarden.co
Fantastic
and
Unfantasti
Win win Win
How to get winning
results using
persuasive negotiating!
Derek Arden

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Surrey MBA 7February 2015

Notas do Editor

  1. Use this for objectives of the group
  2. Use this for objectives of the group
  3. Mind mapping is a very powerful technique. See “Use your Head” by Tony Buzan Mind mapping utilizes both sides of the brain – however the technique uses the right side to map the ideas and stimulate further ones that fit in at the Appropriate place The particular benefit of mind mapping is that it aids recall at a later date.
  4. Mind mapping should be in colour. You will see that this map is in black and white Colour is a creative – right brain issue And enhances creativity. Always mind map in landscape – as this fits with our eyes better