1. 1
Message from the President
As usual, let me first welcome all those who have become new members of the CICMC and
ICMCI family since the last newsletter at the end of August.
Next, I would like to thank all who participated in our first member survey which eventually
closed on September 24, 2010. We had approximately a 50% response rate and the
information is already proving valuable for a renewed thrust in a number of areas. In the coming
months we will share the results and findings in this Insights newsletter and on the website.
As promised, CICMC is happy to announce the launch of the first version of the new revamped
web site - caribbeancmc.org. The administrator will email up-to-date members their login name
and password to access the member only area. You are invited to login in and update your
profile of information (biography, degrees, associations, specialist skills, etc.) which will be seen
whenever someone searches for a consultant. The areas of the site still under construction are
expected to be completed during the coming month.
In addition, I am elated to announce the launch of CICMC – T&T. Full details are in other
sections of the newsletter, but this milestone represents continuing success in our journey
towards becoming the recognized voice of Management Consulting across the region.
As indicated in another section of the newsletter, in September, as part of my planned vacation
to Europe, I took the opportunity to participate and represent CICMC at the ICMCI global
congress in Jordan. I made a presentation on CICMC and how the ICMCI and CMC could be a
vehicle for Mutual Recognition Agreement (MRA). Of critical importance, in Jordan nearly 25%
of the time was spent on the ICMCI Breakthrough Strategy proposal, developed over the last 9
months, aimed at raising the ICMCI and CMC brand internationally.
… Continued on page 5
In this issue
 President‘s Message
 CICMC launch in
Trinidad & Tobago
 ―Principles of MC‖
training in Barbados
 CICMC presents at
ICMCI global
congress
 Membership Update
 Tips of the Month
 IMC - Nigeria
 The Book Nook
 Technology Tip
 On the lighter side
Individual
Highlights:
 Member Profiles
Contact Us
Caribbean Institute of
Certified Management
Consultants
P.O. Box 1330
c/o Goddards Shipping and Tours
Goddard’s Complex, Fontabelle,
St. Michael, Barbados
West Indies
email: admin@caribbeancmc.com
phone: 246-228-2640
www.caribbeancmc.com
OOccttoobbeerr 22001100
VVoolluummee 22,, IIssssuuee 66
Foundation Partner
INSIGHTS
The Caribbean Institute of Certified Management Consultants
CICMC’s President presents at ICMCI Annual Congress in Jordan.
CICMC was one of only three institutes making ―member best practice presentations‖ at the
recent ICMCI Annual meeting held September 23-25 in Jordan. This was an honour as there
was a packed agenda for the three-day conference. Prior to the conference the CICMC
president was also part of a 2-person team which undertook the mandatory three year
assessment for the Danish Institute.
… Continued on page 2
CICMC officially launches in Trinidad and Tobago
CICMC in collaboration with Caribbean Export Development Agency (CEX) and the Trinidad
and Tobago Coalition of Services Industries (TTCSI) hosted a Breakfast Seminar to launch the
―Caribbean Institute of Certified Management Consultants (CICMC) – Trinidad and Tobago
Chapter‖ on Thursday October 14th at the Cascadia Hotel, St. Anns. The seminar was also
intended to sensitize attendees to the existence of the Certified Management Consultants
(CMC) certification and CICMC as the organisation through which they can gain certification.
Participants were also informed about the risk and rewards of providing management consulting
services to the EU under the Economic Partnership Agreement (EPA).
… Continued on page 4

2. 1322 2
2
CICMC presents at ICMCI Annual Congress in Jordan ... cont’d
Activities and speakers on Day One included:
 IMC-Jordan Trustee, and conference Host – Salwa Bamieh;
 Aneeta Madhok, ICMCI Chair – made opening remarks, delivered the ExCom annual
report and also introduced the Break Through Strategy (BTS) around which the entire
second day of the conference was largely based;
 Imad Fakhoury, Minister of Public Sector Development, delivered the feature address and
spoke about the critical importance of MC to Jordan;
 Zhao Tianle, ICMCI Asia-Pacific Hub Vice Chairman, Glenn Yonemitsu – CEO CMC-
Canada, Nam-Kee Lee, Korea, and Gabriel Al Salem, EBRD – who all delivered
welcoming and context-setting opening presentations;
 Drumm McNaughton, IMCUSA President, presented the significant ―Large Firm
Initiative” currently underway in North America relating to new structures and
approaches to more heavily re-involve large firms (Consulting, IT, Strategy, Big 4, etc.) in
their national institutes, as well as commitment to the CMC designation;
 Francesco d-Aprile – Marketing Trustee, presented a status report on Implementing
GlobalCMC and other marketing initiatives;
 This was followed by a PSC update and work group sessions on IAF and ISO
certification.
… Continued on page 8
“Don't be
humble... you're
not that great.”
Golda Meir
Professional Development (PD) Opportunity in Barbados
The next edition of the ―Principles of Management Consulting― training will be held on
November 10-12, 2010 in Barbados. Interested persons can reserve their places through the
CICMC office as soon as possible, as places are limited. The fee for members is US$900 and
non-members US$1300. Members or non-members who register and pay by October 28, 2010
will receive a further discounted price of US$850 or US$1200 respectively. Overseas
participants are invited to contact the secretariat for special accommodation arrangements and
rates that have been arranged. Additional workshops will be scheduled in other countries
based on demand over the coming months.
PPRROOFFEESSSSIIOONNAALL DDEEVVEELLOOPPMMEENNTT
Save the Date
Alert
Using our International Linkages
Feedback on IMC-USA teleclass - Norma Shorey-Bryan, CICMC member
I value the international links made through the CICMC! As a member of CICMC, I registered
many months ago to receive the IMC-USA e-mails which have information on interesting
courses. Recently, I was intrigued to learn of a FREE TeleClass: Focusing Your Message to
Get More Clients led by Jennifer Leake of Consultants Gold. Participants were mainly from the
USA, but I was one of two international consultants who registered.
Using a practical message worksheet, Jennifer used her own experience in honing her
consulting ‗message‘. She then led us through a simple process of clarifying our primary client
groups, what they wanted or needed and what results we want them to have from their
interactions with us. No rocket science here! But Jennifer‘s model and the live examples from
other participants were useful reminders to keep our messages short and simple when we are
speaking to clients about our business.
While the teleclass was a promotional activity for Jennifer‘s forthcoming presentation at the IMC
USA Confab 2010 in October, it provided some very useful tools and information which I will
incorporate into my own consulting practice.

3. 3
3
“A leader takes
people where
they want to go.
A great leader
takes people
where they
don't necessarily
want to go, but
ought to be.”
Rosalyn Carter
Membership Update
 CICMC Membership continues to increase.
 Membership now stands at sixty (60) of which seven (7) are CMCs.
 CICMC still has members in fourteen (14) countries
 There are also now eleven (11) members enrolled as CMC candidates and a further
eighteen (18) who have expressed an interest in enrolling and starting the CMC journey.

4. 1342 4
4
CCIICCMMCC NNEEWWSS
CICMC launches in Trinidad and Tobago . . . cont’d
The session was well attended by over 60 management consultants, sole practitioners as well as
individuals from firms. The programme was varied and informative and a number of people
expressed appreciation for both the event and the knowledge imparted about CICMC, the CMC
designation and the opportunities now available in International Trade including under the EPA.
The ½ day event ran to time and the programme included:
 Opening remarks and welcome by Nirad Tewarie, Chief Executive Officer, TTCSI who
also chaired the whole event and highlighted TTCSI‘s commitment to developing new
service associations;
 An ―Introduction and General Overview of CICMC‖ by Brenda Pope, President of
CICMC who brought participants up to date with ICMCI and CICMC history, CICMC
achievements and progress to date, an introduction to the CMC designation and paths to
achieve it;
 The keynote address by Professor Miguel Carrillo, Executive Director, Arthur Lok Jack
GSB on the ―Role of Management Consultants in a Developing Country Context‖
including an intriguing account of his experience working with management consultants
in a number of developing countries including Mexico;
 A presentation on ―The Value and Benefits of Establishing CICMC T&T Chapter‖ by
Rabindra Jaggernauth, TTCSI President and CICMC Vice President, in which he
explained his journey as a CMC and the benefits derived and the value to T&T.
Participants were then provided with succinct yet valuable presentations related to
International Trade as follows:
 ―International Trade Agreements and the Role of Caribbean Export” by Carlos
Wharton, Senior Trade Specialist, Caribbean Export;
 ―Recent Trends in International Trade for management Consultants‖ by Lawrence
Placide, Director TTCSI and Alternate Negotiator, Services and Investment, CARICOM
Office of Trade Negotiation;
―Caribbean Export Grant Scheme‖ by Kirk Brown, Senior Grant Advisor, Caribbean
Export. This session elicited many questions and interest in the variety of projects funded
in T&T through the scheme since its inception.
… Continued on page 6
“Being powerful is
like being a lady. If
you have to tell
people you are,
you aren’t.”
Margaret Thatcher
Top left:
Nirad Tewarie
Bottom left:
Prof Miguel
Carrillo
Top right:
Brenda Pope,
CMC
Bottom right:
Rabindra
Jaggernauth,
CMC

5. 5
5
“Learn from the
mistakes of others.
You can’t live long
enough to make
them all yourself.”
Eleanor Roosevelt
Company: Deloitte & Touche
Position: Partner, Consulting & Financial Advisory Services
Address: The Phoenix Centre, George Street,
St. Michael, Barbados
Email: ojordan@deloitte.com
Tel: (246) 430 6420
Fax: (246) 430 6451
URL: www.deloitte.com
Key areas of expertise:
 Financial Services
 Tourism
Member Profile – James (Jim) Parker, CMC
New Member Profile-Mrs Katia Café-Fébrissy
CCIICCMMCC NNEEWWSS
Company: Parker Management Consulting Inc (PMC Inc)
Position: President
Address: 2945 Dancer Court Mississauga,
Ontario Canada L5L 1Y5
Email: james.parker@pmcinc.ca
Tel: (905) 607 7599
Fax: (905) 607 6102 SKYPE: james.douglas.parker
URL: www.pmcinc.ca
Key areas of expertise:
 Public service policy reform and management (Canada and
International incl Lithuania, Uganda, Qatar, Namibia, Serbia)
 Strategic Management Planning/Local Gov‘t Management
 Organisation assessment, development and resource
management
Member Profile – Oliver Jordan
President’s Message ... cont’d
I encourage everyone to visit the ICMCI website and read the myriad presentations made on this
topic and the other areas currently under active discussion by other institutes globally. It was
particularly heartening to have discussions with other small Institutes (some of which have been
around for 20 years), and share the challenges they have and still face in communicating the value
of consulting as a profession and the CMC as a differentiator in their respective market-places.
Indeed a number of them were complimentary about the strides CICMC has made and the
numerous activities undertaken in our short 3+ years of existence.
Finally, arising out of the Jordan meeting we are happy to announce that CICMC has negotiated
with IMCUSA the facility to extend their member rates for all their professional development and
academy training to all valid and financially current CICMC members. The logistics are being
worked out but this is expected to start effective December 2010 or January 2011.
Let me take this opportunity to remind everyone that we are largely a volunteer organisation, and to
again entreat you to get involved and to assist in whatever way you can.
Best regards
Brenda Pope, CMC,
President

6. 1362 6
6
“We're here for a
reason. I believe a
bit of the reason
is to throw little
torches out to
lead people
through the dark.”
Whoopi Goldberg
Top left: participants listening attentively
to one of the presentations.
Top right: Some of the panellists
listienng to one of their group.
Middle row from L to R: Carlos
Wharton, Kurt Brown. Lawrence Placide
Bottom left: Newly elected interim
president Dav Kowlessar making a few
remarks
CICMC launched in Trinidad and Tobago ... cont’d
The final item on the agenda was the establishment of the Interim Committee, a process
which was facilitated by Brenda Pope, CICMC president. After a vote for president, the
Committee, which mirrors the structure of the CICMC Board, was eventually appointed
largely by acclamation and is as follows:
 President: Dav Kowlessar
 Vice-President : Dixie Rampersaud
 Secretary: Curt Wellington
 Treasurer: Abigail DeFreitas
 Floor members: Margot Barrow, Clifford Hamilton, Katherine Dookie-DaSilva
The committee met immediately after the closure of the session to make detailed plans for
actions and initiatives for the period up until December 2010.

7. 7
7
“Change happens
by listening and
then starting a
dialogue with the
people who are
doing something
you don't believe
is right.”
Jane Goodall
Top: Dennis Strong, CMC – facilitator, (L), Jacqui Archer, co-facilitator (M), full slate of participants (R).
Below: Attendees in groups during the training and receiving certificates at the end of the 3-day session.
Bottom (extreme right) – It wasn‘t all work and no play – Dennis Strong jamming with Andre Woodvine the last night
out!
Flashback to “Principles of Management Consulting Training”
The first edition of the ―Principles of Management Consulting― training was held on September
14-16, 2010 in Barbados. This was the first edition delivered since CICMC attained its full
membership and utilised our own recently specially modified and tailored training materials. It
has now been aligned and mapped with the ICMCI Competency framework and offers regional
consultants a practical approach to their skills development.
Some of the comments made by attendees included:
"I have recently had the privilege of participating in "The Principles of Management
Consultancy Course" facilitated by Dennis Strong on behalf of the Caribbean Institute of
Certified Management Consultants. I was particularly impressed with Dennis' facilitation
skills which in no small measure contributed to an absorbing three-day experience. Not
only were we, the participants, able to learn from each other, but more importantly, we
benefitted from Dennis' breadth of experience in industry and in the consulting field as
exemplified both in the design and execution of the programme. Once again, excellent job."
“I really enjoyed meeting with all the rest of our consulting colleagues. I thank everyone
for making it such a rich learning experience. The course, with the newly mapped CICMC
competencies really did give me an objective view of my skills and what I need to
develop, and the opportunity to work alongside others who were so willing to give and
receive feedback was very rare, and a real blessing.”
“Special thanks to both Dennis and Jacqui, I have already communicated to colleagues,
and others what a superb course this was and I am sure your November course will be
well attended.”

8. 1382 8
8
CICMC presents at ICMCI Annual Congress in Jordan ... cont’d
Day Two included:
 Panel discussions on consulting initiatives in the Arab world presented by representatives
from Dubai/UAE, Libya, Egypt, Lebanon, Syria and Jordan;
 Sponsors presentation (Philadelphia Consulting from Jordan);
 A series of BTS (Breakthrough Strategy) smaller working sessions devoted to each of the
six strategic themes in the BTS recommendations;
 Presentations on ICMCI engagement with International agencies including EBRD, ILO
and UN-NGO;
 Update on the CEN Service Standard and its relation to the CMC;
 Three member ―best-practice‖ presentations on lessons of value to the IMCs:
o Gordon Shaw, IMC New Zealand – ―Sustainability of Small institutes‖
o Angelos Kehayas, IMC South Africa – ―Converting CMCs to Executive Coaches‖
o Brenda Pope, CICMC – ―Full Membership as a tool for MRA in the EPA‖.
 Ilse Ennsfellner – spoke on the Constantinus International Consulting Award –
nominations for which can now be submitted from institutes anywhere in the world;
 Presentation of the Treasurer‘s report, the 2010-2011 budget, and a fee proposal relative
to the BTS.
Day Three included:
 The business meeting where the various committee reports were presented to Trustees
about progress and issues and where resolutions were presented and voted on;
 Presentation on the 2010-2011 agenda by the ICMCI Chair;
 Introductory presentations of the next meetings including 2011 Eurohub in Helsinki, Asia-
Pacific Hub in Seoul, Americas Hub in Toronto and the 2011 ICMCI Congress itself in
Taipei.
During the conference participants had a chance to socialise and network during events which
included a visit to the Dead Sea, a traditional souk and old caravan centre, and a gala dinner.
Left (L-R): IMC Jordan Trustee, Minister
Fakhoury and ICMCI Chair Aneeta
Madhok.
Below and left: Attendees in opening
plenary session.
Bottom left: the seven (7) individuals who
received their CMC pins during the
conference
Bottom centre: CICMC President Brenda
Pope during her presentation
Below: Else Ennsfellner (ICMCI Trustee)
reporting back from one of the breakthrough
strategy breakout sessions.

9. 9
9
Spotlight on a Sister Institute (source IMC India)
In this issue we focus on the IMC-Nigeria, the Institute of Management Consultants of
Nigerias, one of only two institutes in Africa.
Incorporated in 1983, the Institute of Management Consultants is the body of professional
management consultants approved and registered by the Federal Government of Nigeria. Its
membership is made up of individuals, consulting firms and organisations who share
responsibility or are potential beneficiaries of improved standards in consulting practice.
The Institute serves as a spokesperson for the consulting industry in Nigeria. At global fora
the Institute plays a major role for the advancement of management consulting. At the World
Conference of Consultants held in Yokohama, Japan, the Institute presented a key paper on
―Consulting Strategies for the 21st Century‖. The IMC, Nigeria and the IMC South Africa are
the only two professional bodies in Africa admitted into the International Council of
Management Consulting Institutes
Mission
To create, maintain and extend high standards of consulting practice in Nigeria and abroad.
Objectives
 To bring together those professionals who offer consultancy services in the field of
management sciences and related disciplines.
 To improve standards of professional performance.
 To encourage the training and development of Nigerian consultants.
 To provide opportunities for dialogue among practicing consultants.
 To increase the understanding of consultancy's true role in both business and
government.
 To provide opportunities for consultants to improve their technical and consulting
skills through specialized training and career development programmes.
 To gain public recognition for the Institute's certification and to enhance the reputation
of management consulting as a profession.
 To assure the public that members possess the ethical standards and the
professional competence and independence required for membership and are,
therefore, qualified to practice.
 To help ensure standards which will engender public confidence in the management
consulting profession.
 To collaborate with local and international institutions for the promotion of standards
in consultancy practice, manpower training and management research.
Contacts
Email: info@imcnig.com
Website: www.imcnig.com
Phone: 234 703 080 2998
Fax: 234 62 241 048
Visiting address: 18/19 Ahhmadu Bello Way, Kaduna, Nigeria
Postal address: 18/19 Ahhmadu Bello Way, Kaduna, Nigeria
“My grandfather once
told me that there are
two kinds of people:
those who work and
those who take the
credit. He told me to
try to be in the first
group; there was less
competition there.”
Indira Gandhi

10. 13102 10
10
“Be a first rate
version of
yourself, not a
second rate
version of
someone else.”
Judy Garland
Tip of the Month #1 (source IMC USA)
I believe I am paid as a
consultant to bring my
expertise and experience to
the client's situation. I do
get input from the client
and staff but don't know
how much involvement is
enough. At some point, I
am just educating staff,
and that is not what the
client is paying me for.
You are looking at this
situation the right way - using
staff as needed for valid
diagnostics but not spending
time on non-value added (per
your scope of services)
activities. However, let's
consider another aspect of
the engagement. If you are
exceptionally cost-efficient in
diagnosis and solution design
but lose momentum or fail in
implementation, then this was
all for naught.
In almost every case, clients
need to be part of the
solution (sometimes
diagnosis as well) to be
enthused and supportive of
solution implementation.
Take the now-famous
example of Edward
Bernays, who used the
psychological research of
Freud (his uncle, by the
way) to change some
fundamental aspects of
marketing and influence and
coined the term "public
relations." The point was not
to appeal to reason but to
the subconscious feelings of
the buyer (e.g., using sex to
sell cars).
The story goes that Bernays
realized that women in the
1940s were not buying cake
mixes because they felt
ashamed to give it to their
husbands because they were
doing so little work. Bernays
advised Betty Crocker that
changing the formula to
require the addition of a fresh
egg would change the way
women felt about this. The
strategy worked. Women felt
they had done enough to
deserve praise for their
baking and the cake mix
sales skyrocketed, a process
we see today, even though
the original conditions no
longer exist.
Tip: For the reason people
who assemble their own
furniture are so loyal to the
IKEA brand, your clients will
accept and embrace your
work if they are given an
active part in its
development.
Tip of the Month #2 (source IMC USA)
Our firm has been
successful in developing
relationships with senior
managers of client
organisations, which has
made securing consulting
work fairly easy. However,
as the average tenure of
CEOs continues to
decrease rapidly, is this
strategy at risk?
The average tenure of a
Fortune 500 CEO is down to
3.5 years, with high turnover
rates extending down
through the management
ranks. You should be
concerned about over-
reliance on senior
relationships for steady
consulting business.
But there maybe a larger
issue in play here - the way
we consultants view the
procurement process.
personalized service, deep
experience in the market, or
"recognized" expertise
largely falls on deaf ears.
They want to see a
commitment to understand
their "here and now" need,
not tell them that you have
solved their problem many
times before. This means
spending a lot more time to
understand the precise issue
they face and not presume
you have the perfect
consulting process, much
less the likely answer, at
hand.
Tip: A good coverage of this
way of looking at the
procurement process is in
the Consulting Times, titled
"A Match Made in Consulting
Heaven?" (pp 12-13) that
addresses specifically how
consultants need to better
embrace the procurement
process.
Whether we are approached
directly, are tipped off to a
need by an insider, find
opportunities through
research, respond to an
RFP, or turn up possible
work through cold (or warm)
calling, we really need to pay
increasing attention to
changes in procurement of
consulting services. We have
mentioned before in these
Daily Tips about decreasing
size and increasing
specialization of client
requests for consulting
engagements. They are less
interested in brand or size
than they are in the specific
skills of the few people most
suited for the job.
The key is to recognize that
clients see consultants a bit
differently than they have in
the past. Telling clients that
you are different because of

11. 11
11
“A mistake is
simply another
way of doing
things.”
Katherine Graham
Technology Tip – To Manipulate a Picture
Did you know that you can make adjustments to
pictures right in Microsoft Word?
That's right, you can make simple changes to pictures right in Word, no
special picture software is required. All you need is the Picture Toolbar:
Here is an illustration of what each toolbar button does:
It should appear
automatically
whenever you click
on a picture but if it
doesn't you can
bring it up by going
to the "View" menu
and then selecting
"Toolbars" and then
selecting "Picture"
from the list.
Here are some samples of
the effects you can get
using the picture toolbar.
Original Picture:

12. 12
“We have too
many high
sounding words,
and too few
actions that
correspond with
them”
.
Abigail Adams
The Book Nook …
Stephen R Covey
The 8
th
Habit: From Effectiveness to Greatness
Published: 2005 Papercover
Edition: 4th Edition Publisher: Free Press
In the more than fifteen years since its publication, the classic The 7 Habits of Highly Effective
People has become an international phenomenon with over fifteen million copies sold. Tens of
millions of people in business, government, schools, and families, and, most important, as
individuals have dramatically improved their lives and organisations by applying the principles of
Stephen R. Covey's classic book.
The world, though, is a vastly changed place. The challenges and complexity we all face in our
relationships, families, professional lives, and communities are of an entirely new order of
magnitude. Being effective as individuals and organisations is no longer merely an option —
survival in today's world requires it. But in order to thrive, innovate, excel, and lead in what
Covey calls the ‖New Knowledge Worker Age―, we must build on and move beyond
effectiveness. The call of this new era in human history is for greatness; it's for fulfillment,
passionate execution, and significant contribution.
Accessing the higher levels of human genius and motivation in today's new reality requires a
sea change in thinking: a new mind-set, a new skill-set, a new tool-set — in short, a whole new
habit. The crucial challenge of our world today is this: to find our voice and inspire others to find
theirs. It is what Covey calls the 8th Habit. So many people feel frustrated, discouraged,
unappreciated, and undervalued — with little or no sense of voice or unique contribution. The
8th Habit is the answer to the soul's yearning for greatness, the organisation's imperative for
significance and superior results, and humanity's search for its ‖voice―. Profound, compelling,
and stunningly timely, this groundbreaking new book of next-level thinking gives a clear way to
finally tap the limitless value-creation promise of the ‖Knowledge Worker Age―. The 8th Habit
shows how to solve such common dilemmas as:
 People want peace of mind and good relationships, but also want to keep their lifestyle and
habits.
 Relationships are built on trust, but most people think more in terms of ‖me― my wants, my
needs, my rights.
 Management wants more for less; employees want more of ‖what's in it for me― for less time
and effort.
 Businesses are run by the economic rules of the marketplace; organisations are run by the
cultural rules of the workplace.
Covey's new book will transform the way we think about ourselves and our purpose in life, about
our organisations, and about humankind. Just as The 7 Habits of Highly Effective People helped
us focus on effectiveness, The 8th Habit shows us the way to greatness.
REVIEWS:
Horst Schulze Former President and COO of the Ritz-Carlton Hotel Company
“For years I have been using the 7 Habits as guiding principles in leading my business. I had to
read The 8th Habit. Having done so, I am completely wowed, captured, and empowered. The
8th Habit is a true masterpiece, a must-read. These principles of personal and organisational
leadership, when lived, unleash human genius and inspire deep commitment and magnificent
levels of service and satisfaction. This book will be my gift to all my associates as required
reading for all of my future endeavors.‖
Steve Forbes President and CEO of Forbes and Editor In Chief of Forbes Magazine
“Stephen Covey has long been a sure-footed guide to those desiring to better themselves. The
8th Habit: From Effectiveness to Greatness shows how to climb to the summit of fulfillment and
achievement.‖
Tom Peters author of Re-Imagine!: Business Excellence in a Disruptive Age
―I hope Stephen writes a dozen more books. But should he not do so, The 8th Habit will clearly
stand as the crowning achievement of a lifetime of service. May millions upon millions the world
over read, share, and be moved to firmly grasp the reins of their lives as a result!‖

13. 13
On the lighter side …
Q: Why are consultants like nuclear weapons?
A: If one side has one, the other side has to get one. Once launched, they cannot be recalled.
When they land, they mess up everything forever.
Q: Did you hear that the Post Office just recalled their latest stamps?
A: They had pictures of consultants on them ... and people couldn't figure out on which side to
spit.
Q: If you see a consultant on a bicycle, why should you never swerve to hit him?
A: It might be your bicycle.
Q: How many McKinsey consultants does it take to change a light bulb?
A: How many can you afford?
A Mexican bandit made a specialty of crossing the Rio Grande from time to time and robbing
banks in Texas. Finally, a reward was offered for his capture, and an enterprising Texas ranger
decided to track him down. After a lengthy search, he traced the bandit to his favorite cantina,
snuck up behind him, put his trusty six- shooter to the bandit's head, and said, "You're under
arrest. Tell me where you hid the loot or I'll blow your brains out." But the bandit didn't speak
English, and the Ranger didn't speak Spanish. Fortunately, a bilingual consultant was in the
saloon and translated the Ranger's message. The terrified bandit blurted out, in Spanish, that the
loot was buried under the oak tree in back of the cantina. "What did he say?" asked the Ranger.
The consultant answered, "He said 'Get lost, Gringo. You wouldn't dare shoot me."
“Find out who
you are and do it
on purpose.”
Dolly Parton
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