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VERTICAL AND HORIZONTAL
MARKETING SYSTEM
Submitted by : Deepak Kumar
MBA - 1st Sem
Distribution channels
• Distribution channels are intermediaries
used by the producers to bring their
products to the market.
• For example :- sells its car to
customer through dealer .
• So , Here dealer act as intermediate
between producer and customer .
WHY ??
• Intermediaries bring greater efficiency in
making goods available to target markets.
• In other words, they matches the supply with
the demand.
• Most important benefit of using intermediaries is
that they provide economies. They reduce the
amount of work that must be done by both
producers and consumers.
Number of Channel Levels :
a direct marketing channel ;
 Has no intermediary levels.
 Here, the producer sells directly to consumers
 For e.g. sells its products door to
door or through home parties.
An indirect marketing channel ;
 contains 1 (retailer) ,2 (wholesaler +
retailer)
or
 3 (wholesaler + jobber + retailer)
intermediary levels.
Channel Behavior
• All channel firms should work together to be
successful.
• Each channel member is dependent on
others.
• a Ford dealer (retailer) depends on the Ford
Motor Company to design cars that meet
consumer needs.
cont.....
• In turn, Ford depends on the dealer to
attract consumers, persuade them to buy
Ford cars, and service cars after the sale.
• The Ford dealer also depends on the other
dealers to create a good overall reputation
for the entire distribution channel.
Conflicts …
• Although channel members are dependent
on one another, they often concentrate on
their short-term benefits.
• Channel conflict occurs when disagreement
among channel members on goals and roles
.
– Horizontal conflict; occurs among firms at the
same level of the channel. In other words,
one dealer may complain about the other.
– Vertical conflict; occurs among different levels
of the same channel. In other words, the
producer may complain about its dealers or
vise versa.
– Eg : Between wholesaler and Retailer .
So there are conflicts at all levels ……
To eradicate conflicts , Modern channel
management has evolved to develop
vertical marketing systems (VMS)
Vertical Marketing Systems
• Vertical Marketing Systems (VMS) consists of
producers, wholesalers, and retailers acting as a
unified system - that seek to maximize profits for
whole channel.
• Here, one channel members-
owns the others,
has contracts with them or
use so much power that they all cooperate.
• Such systems occur to control channel behavior
and manage channel conflict.
A conventional marketing channel versus a vertical marketing system
Types of Vertical Marketing Systems
Corporate
VMS
Wholesaler-
sponsored
voluntary
chains
Retailer
cooperatives
Franchise
organizations
Contractual
VMS
Administered
VMS
Vertical
marketing
systems (VMS)
Corporate VMS
 Combines successive stages of production and
distribution under single ownership.
 Breweries and petrol stations are examples.
Contractual VMS
• Independent firms join contractually at different
levels to create efficiencies and economies .
• 3 types :
• Wholesaler-sponsored voluntary chains of
independent retailers organised to compete against
large organisations.
Eg: Coca-Cola bottler is a manufacturer-sponsored
wholesaler.
• Retailer co-operatives
• Franchisee
– retailer cooperatives; are contractual marketing
systems in which ;
– retailers organize a new or
– jointly owned business to carry on wholesaling and
possibly production.
– Eg ; Indian Coffee House , Mother Dairy , Karnataka
Milk Federation (KMF).
– franchise organizations; are contractual marketing
systems in which a channel member, called a franchiser,
links several stages in the production-distribution process.
There are three forms of franchisees;
• manufacturer-sponsored retailer franchisee system e.g.
Ford licenses dealers to sell its cars. The dealers are
independent business people who got sponsered by
manufacturer.
• manufacturer-sponsored wholesaler franchisee system e.g.
Coca-Cola licenses bottlers (wholesalers) in various markets
who buy Coca-Cola syrup concentrate and then carbonate,
bottle and sell the finished product to retailers in local markets.
• service-firm-sponsored retailer franchisee
system in which a service firm licenses the
retailers to bring its service to consumers.
• Example;
Administered VMS
• One member of the channel is large and
powerful enough to coordinate the
activities of the other members without an
ownership stake.
• Examples ;
Vertical Advantages…
• High operating Efficiency .
• Each layers has clearly defined functions
and responsibilities.
• Closely monitor and control .
Horizontal Marketing Systems
• Horizontal marketing systems is a channel
arrangement in which two or more
companies at one level join together to
follow a new marketing opportunity.
• The major benefit is that companies
combine their capital, production
capabilities, marketing resources and
therefore accomplish more.
• E.g. Coca-Cola and Nestle formed a joint
venture to market ready-to-drink coffee
and tea worldwide.
Horizontal Advantages
• Greater satisfaction due to greater
freedom and autonomy .
• Provides streamline due to absence of
multiple structured layers .
THANK YOU

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VMS and HMS Systems for Channel Management

  • 1. VERTICAL AND HORIZONTAL MARKETING SYSTEM Submitted by : Deepak Kumar MBA - 1st Sem
  • 2. Distribution channels • Distribution channels are intermediaries used by the producers to bring their products to the market. • For example :- sells its car to customer through dealer . • So , Here dealer act as intermediate between producer and customer .
  • 3. WHY ?? • Intermediaries bring greater efficiency in making goods available to target markets. • In other words, they matches the supply with the demand. • Most important benefit of using intermediaries is that they provide economies. They reduce the amount of work that must be done by both producers and consumers.
  • 4. Number of Channel Levels : a direct marketing channel ;  Has no intermediary levels.  Here, the producer sells directly to consumers  For e.g. sells its products door to door or through home parties.
  • 5. An indirect marketing channel ;  contains 1 (retailer) ,2 (wholesaler + retailer) or  3 (wholesaler + jobber + retailer) intermediary levels.
  • 6. Channel Behavior • All channel firms should work together to be successful. • Each channel member is dependent on others. • a Ford dealer (retailer) depends on the Ford Motor Company to design cars that meet consumer needs. cont.....
  • 7. • In turn, Ford depends on the dealer to attract consumers, persuade them to buy Ford cars, and service cars after the sale. • The Ford dealer also depends on the other dealers to create a good overall reputation for the entire distribution channel.
  • 8. Conflicts … • Although channel members are dependent on one another, they often concentrate on their short-term benefits. • Channel conflict occurs when disagreement among channel members on goals and roles .
  • 9. – Horizontal conflict; occurs among firms at the same level of the channel. In other words, one dealer may complain about the other. – Vertical conflict; occurs among different levels of the same channel. In other words, the producer may complain about its dealers or vise versa. – Eg : Between wholesaler and Retailer .
  • 10. So there are conflicts at all levels …… To eradicate conflicts , Modern channel management has evolved to develop vertical marketing systems (VMS)
  • 11. Vertical Marketing Systems • Vertical Marketing Systems (VMS) consists of producers, wholesalers, and retailers acting as a unified system - that seek to maximize profits for whole channel. • Here, one channel members- owns the others, has contracts with them or use so much power that they all cooperate. • Such systems occur to control channel behavior and manage channel conflict.
  • 12. A conventional marketing channel versus a vertical marketing system
  • 13. Types of Vertical Marketing Systems Corporate VMS Wholesaler- sponsored voluntary chains Retailer cooperatives Franchise organizations Contractual VMS Administered VMS Vertical marketing systems (VMS)
  • 14. Corporate VMS  Combines successive stages of production and distribution under single ownership.  Breweries and petrol stations are examples.
  • 15. Contractual VMS • Independent firms join contractually at different levels to create efficiencies and economies . • 3 types : • Wholesaler-sponsored voluntary chains of independent retailers organised to compete against large organisations. Eg: Coca-Cola bottler is a manufacturer-sponsored wholesaler. • Retailer co-operatives • Franchisee
  • 16. – retailer cooperatives; are contractual marketing systems in which ; – retailers organize a new or – jointly owned business to carry on wholesaling and possibly production. – Eg ; Indian Coffee House , Mother Dairy , Karnataka Milk Federation (KMF).
  • 17. – franchise organizations; are contractual marketing systems in which a channel member, called a franchiser, links several stages in the production-distribution process. There are three forms of franchisees; • manufacturer-sponsored retailer franchisee system e.g. Ford licenses dealers to sell its cars. The dealers are independent business people who got sponsered by manufacturer. • manufacturer-sponsored wholesaler franchisee system e.g. Coca-Cola licenses bottlers (wholesalers) in various markets who buy Coca-Cola syrup concentrate and then carbonate, bottle and sell the finished product to retailers in local markets.
  • 18. • service-firm-sponsored retailer franchisee system in which a service firm licenses the retailers to bring its service to consumers. • Example;
  • 19. Administered VMS • One member of the channel is large and powerful enough to coordinate the activities of the other members without an ownership stake. • Examples ;
  • 20. Vertical Advantages… • High operating Efficiency . • Each layers has clearly defined functions and responsibilities. • Closely monitor and control .
  • 21. Horizontal Marketing Systems • Horizontal marketing systems is a channel arrangement in which two or more companies at one level join together to follow a new marketing opportunity. • The major benefit is that companies combine their capital, production capabilities, marketing resources and therefore accomplish more.
  • 22. • E.g. Coca-Cola and Nestle formed a joint venture to market ready-to-drink coffee and tea worldwide.
  • 23. Horizontal Advantages • Greater satisfaction due to greater freedom and autonomy . • Provides streamline due to absence of multiple structured layers .