Mais conteúdo relacionado Semelhante a Speaking with Impact (6) Mais de SalesChannel International (20) Speaking with Impact5. Structure:
1. Introduction
2. Body
3. Conclusion
6. It is all a matter of writing a „few lines‟:
1. Outline –used to plan the speech
2. Headline – what’s the news in the speech?
3. Front line – what’s the most important point?
4. Sidelines – quotes, poems or humor
5. Bottom line – an ending the audience will
remember
16. SalesChannel
Europe
Get them ready to travel with you
©2009 SalesChannel Europe SARL. All rights reserved
18. SalesChannel
Europe
Show them where they are
going to end their journey
©2009 SalesChannel Europe SARL. All rights reserved
21. SalesChannel
Europe
Use questions to engage your audience:
1. Open and closed questions
2. Rhetorical questions
(You answer them for the audience)
©2009 SalesChannel Europe SARL. All rights reserved
22. SalesChannel
Europe
Use „time‟ to engage your audience:
1. Past
2. Present
3. Future
©2009 SalesChannel Europe SARL. All rights reserved
23. SalesChannel
Example: Impromptu speech. Europe
Trigger word “shopping”
Questions using Past, Present & Future
• What is the history of shopping? When did it
first become part of our daily lives? (Past)
• Where do you go to shop today for standard
items like clothing and footwear? (Present)
• What is the future of shopping for people who
live in remote areas? (Future)
©2009 SalesChannel Europe SARL. All rights reserved
49. SalesChannel
Europe
Exaggerate to make a point
©2009 SalesChannel Europe SARL. All rights reserved
52. Audience Buy-in
SalesChannel
Europe
‘Value’ Focused Attention
Audience Buy-in
Audience Attention
©2009 SalesChannel Europe SARL. All rights reserved
53. Audience Engagement
SalesChannel
Europe
Us Them
NOW
Our Their
Past Future
©2009 SalesChannel Europe SARL. All rights reserved
57. Use transitions to help them see
where they are, where they have
been and where you are going
58. 1
2
3
Remember: to leverage the power of 3
59
61. It‟s about the Customer Experience SalesChannel
Europe
©2009 SalesChannel Europe SARL. All rights reserved
65. SalesChannel
Europe
Create positive clarity
©2009 SalesChannel Europe SARL. All rights reserved
66. SalesChannel
Europe
• Tell them what you told them
• Tell them why it is important (again)
• Let them enjoy their new better future
©2009 SalesChannel Europe SARL. All rights reserved
68. Remind them that it is their
choice. They don‟t have to
make a decision to act….
69. End on a forward looking positive note
70
70. Sales David R Ednie
President & CEO
Performance SalesChannel Europe SARL
Ph: +33 676 600 925
Email: david@saleschannel-europe.com
Motivation Blog: http://saleschannel.blogspot.com
Website: www.saleschannel-europe.com