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Rural Marketing
DEBOLEENA PANJA
12PGP069
P&G
To gain insights, P&G executive witnessed
a man shave while sitting barefoot on the
floor in a tiny hut, could use to develop a
new razor for India.

• Took 18 months to develop Gillette
Guard, a low-cost razor designed for
India and other emerging markets.
• With 9 percent market share, Guard has
grown share faster than any other P&G
brand in India
• Gillette's market share for razors and
blades in India has grown to 49.1 % from
37.3 % in 2007,according to Euromonitor.
• P&G has doubled the percentage of its
roughly $20 billion in annual revenue
coming from emerging markets since
2000 to about 40 percent.

Source:
http://timesofindia.indiatimes.com/business/international-business/Cheap-razor-made-after-PG-watches-Indiansshave/articleshow/23604115.cms
(Oct 6, 2013)
11/9/2013

Indian Institute of Management Raipur

2
UNINOR
Aims at taking its services to small
towns and villages (despite of focus
on improving and consolidating
their urban business)

• Added 321 additional network
sites in rural Gujarat as part of its
foray into Gujarat’s rural markets
• Campaign’s name is "Gaam No
Faydo, Uninor No Vaydo"
(Benefits for villages, Uninor's
promise)
• 22 percent of company's
revenues in the state are from
rural markets
• Expanding its presence in rural
markets by opening Uninor
Express stores

Source:
http://articles.economictimes.indiatimes.com/2013-09-10/news/41937709_1_rural-markets-gujarat-malik
(Sept 10, 2013)
11/9/2013

Indian Institute of Management Raipur

3
LG ELECTRONICS
Tap rural market as rural market is still
growing at 10-14% whereas the urban
markets are either marginally de-growing
or are flat.

• Is aggressively targeting rural areas
and plans to launch Smartphones and
its flagship flat-panel television sets in
these markets for the festive season.
• Expects consumers in rural India will
upgrade their purchases.
• Rural markets are growing 7-8% more
than urban markets for LG India and
account for 15-18% of overall sales.

Source:
http://articles.economictimes.indiatimes.com/2013-08-23/news/41440802_1_maruti-suzuki-india-honda-motorcycle-scooter-india-india-inc
(Aug 23, 2013)

11/9/2013

Indian Institute of Management Raipur

4
AIRTEL
Bharti Airtel has huge plan for rural
marketing.

• Has started an interactive, recorded
voice service to provide agriculturerelated information.
• A lot of customers in these markets will
experience Internet for the first time
over a mobile device, and services like
m-commerce could be a game-changer.
• Top three telecom companies said
nearly 70% of the firm's current capital
investment is going into rural areas.

Source:
http://articles.economictimes.indiatimes.com/2013-08-23/news/41440802_1_maruti-suzuki-india-honda-motorcycle-scooterindia-india-inc
(Aug 23, 2013)
11/9/2013

Indian Institute of Management Raipur

5
DCM SHRIRAM CONSOLIDATED LTD.
Hariyali Kisaan Bazaar is a micro level
retailing effort by DSCL.
Aim at providing end-to-end ground
level support to the Indian farmer to
improve his profitability and
productivity.

Source:

• Widening losses prompted DSCL to
rethink its rural strategy.
• Initially, it decided to go slow on
expansion. When that didn't work, it
shut down some stores. Eventually, it
made a total exit last fiscal year.
• Now, it sells only fuel products sourced
from Bharat Petroleum at 37 locations in
the countryside.
• The upside is that the net loss from the
business shrank to Rs 35 crore. The
company hopes to make a profit from
the venture in the current fiscal year.

http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html
(Aug 4, 2013)
11/9/2013

Indian Institute of Management Raipur

6
TATA AIG


Tata AIG Gen Insurance wins best claims • A variety of Rural Insurance products covering
service company of 2012
risks of this nature.
• Take care of the risks be it their automobiles,
health, property or livestock.
• To create awareness about the launch, it
created special films aimed at increasing
awareness of the importance of insurance in
the rural community

Source: http://www.tataaiginsurance.in/ruralinsurance/AboutRural/

11/9/2013

Indian Institute of Management Raipur

7
TATA MOTORS
• Helped sell 1,500 more small
commercial vehicles per month in six
states, and crossed 2,000 units in Nov
2012.

• NEEV's network expansion approach
comprised increasing the “feet on the
street” through Tata Gramin Mitras,
third-party outlets called Tata Kisan
Mitra and an informal network of key
local influencers.
• Required lower investment and less lead
time to activate the network, and
Source:
deeper reach than the traditional
http://www.tata.com/article.aspx?artid=MVtS880UKKU= outlets.


Tata Motors launched its rural initiative
Project NEEV in 2010, focusing on rural
areas with a population of less than
50,000.
Sales through NEEV account for 8 per
cent of the company’s national sales
volume of small CVs.

11/9/2013

Indian Institute of Management Raipur

8
YAMAHA


Tap rural market by launching more models
at affordable price.

• Announced that India will be its biggest market
by 2016.
• Plans to strengthen presence in Tier- III cities.
• Yamaha Crux, well accepted product.
• Installed annual capacity of 6 Lakh units at its 2
manufacturing units at Surajpur in UP and
Faridabad in Haryana.
• Plans to further strengthen production to 1
million units by this year.

Source:
http://newindianexpress.com/business/news/Yamaha-keen-on-tapping-rural-markets-in-India-for-largersales/2013/05/28/article1608958.ece

http://articles.economictimes.indiatimes.com/2011-09-18/news/30172114_1_rural-markets-market-sharepremium-segment
11/9/2013

Indian Institute of Management Raipur

9
MARICO
• Introducing more affordable brands in
Anticipating a slowdown in rural demand,
Marico has decided to launch male deodorant the rural markets is going to be the
way forward to sustain growth levels
brand ‘Zatak’ in the rural market.
there.
• Has got a mass market pricing in the
male deo category.

Source:
http://www.thehindubusinessline.com/marketing/marico-set-tospray-zatak-deo-in-rural-markets/article3738374.ece

11/9/2013

Indian Institute of Management Raipur

10
GODREJ
• After Future Group bought a majority stake
Has 45 outlets in Punjab and Gujarat.
in the venture in 2008, it closed some
On average, 300 people visit the store every
company-owned outlets and expanded
day and buy products worth Rs 400-500 each.
through franchisees.
• Entered the cash-and-carry business to sell
to wholesalers and Aadhaar outlets in early
2012.
• Expand mostly through franchisees as they
are more capable of maintaining customer
relationships as they understand the
consumption pattern better.
• Aadhaar has also scaled down the share of
farm inputs in overall sales.
• Aadhaar is looking to break even at the
operating level by the end of this fiscal year.
Source:
http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html
(Aug 4, 2013)
11/9/2013

Indian Institute of Management Raipur

11
HDFC
HDFC Bank aims to grow share of rural
business to 50% in five years.
The bank is targeting to generate a
business of about Rs 800 crore from this
initiative in about three to five years
Committed to making one crore women
economically independent.

• Only 15 % of their income comes from
semi urban and rural areas even though
56% distribution outlets are there.
• Provides occupational training, financial
literacy, credit counselling, livelihood
finance and market linkages to women
under the Bank's Sustainable Livelihood
Initiative (SLI) programme .
• the bank is providing loans in the range of
Rs 12,000-15,000 per year with an interest
rate of 20-25 per cent to the women under
the SLI.
• The SLI outreach of the bank is about 7,000
villages across 24 states in the country.

Source:
http://timesofindia.indiatimes.com/business/india-business/HDFC-Bank-aims-to-grow-share-of-rural-business-to50-in-five-years/articleshow/23531052.cms
(Oct 4, 2013)
11/9/2013

Indian Institute of Management Raipur

12
HYUNDAI MOTOR INDIA LTD.
Hyundai to add dealers, more focus on
rural India

• Increase the number of outlets in rural
areas from 270 to 350 and dealerships from
373 to 385 across India by December 2013.
• The number of service centres would be
increased from 950 to 1000 in the next four
months after the launch of Grand i10.
• The company’s rural sales had increased
from 15% two years ago to 19% in the first 8
months of 2013.
• Depreciation of the Indian currency
presented an opportunity to increase
exports.

Source:
http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html
(Aug 4, 2013)
11/9/2013

Indian Institute of Management Raipur

13
BAJAJ ELECTRICAL LIMITED
Rural region has not seen slowdown
•
because of good monsoons and this being
election year the farmers have the
minimum support prices. In fact there has
been demand for their products like irons, •
mixers, toasters, fans etc, from rural areas.

Lighting segment has expected growth of
18-20 % for the year and for consumer
durable in spite of the slowdown, expected
growth 20-22 percent growth.
Against Rs 3,400 crore growth last year,
expected growth for this year is more than
Rs 4,200 crore.
• Fans business have improved but the
project business which saw a major hit in
the last one and a half years, is now coming
back in place.

Source:
http://www.moneycontrol.com/news/business/see-no-price-hikefy14bajaj-electricals_955649.html
(Oct 1, 2013)
11/9/2013

Indian Institute of Management Raipur

14
GCPL
GCPL has initiated ‘Pragati’ wholesaler’s •
Trends: Mr. Kataria, engagement programme to feed its
COO of S&M, GCPL: products across village to engage with a
“Rural markets are fresh set of wholesalers to enhance its
not just about
indirect reach across villages.
having smaller
•
packs and 10-rupee
sachets.
Penetration of TV
•
has led to
consumers there
demanding larger
pack sizes and
•
preferring premium
products.”
•

A pilot has been started in villages of around
3,000 people through ‘Pragati’. It will engage
15,000 wholesale sellers backed by technology
to indirectly reach out to almost every nook and
corner of the country.
GCPL directly covers 50,000 villages. With
Pragati, it will indirectly reach out to an
additional 50,000 villages.
Push brands like Good Knight and Hit in these
markets as penetration of household insecticide
is low.
Godrej No.1 is at present the largest selling soap
brand in rural markets.
This quarter rural growth has been at 28 % while
urban markets are growing at 18 %.

Source:
http://www.thehindubusinessline.com/companies/gcpl-expands-rural-footprint-with-wholesaler-programme/article5193581.ece
11/9/2013 (Oct 2, 2013)

Indian Institute of Management Raipur

15
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Rural Marketing

  • 2. P&G To gain insights, P&G executive witnessed a man shave while sitting barefoot on the floor in a tiny hut, could use to develop a new razor for India. • Took 18 months to develop Gillette Guard, a low-cost razor designed for India and other emerging markets. • With 9 percent market share, Guard has grown share faster than any other P&G brand in India • Gillette's market share for razors and blades in India has grown to 49.1 % from 37.3 % in 2007,according to Euromonitor. • P&G has doubled the percentage of its roughly $20 billion in annual revenue coming from emerging markets since 2000 to about 40 percent. Source: http://timesofindia.indiatimes.com/business/international-business/Cheap-razor-made-after-PG-watches-Indiansshave/articleshow/23604115.cms (Oct 6, 2013) 11/9/2013 Indian Institute of Management Raipur 2
  • 3. UNINOR Aims at taking its services to small towns and villages (despite of focus on improving and consolidating their urban business) • Added 321 additional network sites in rural Gujarat as part of its foray into Gujarat’s rural markets • Campaign’s name is "Gaam No Faydo, Uninor No Vaydo" (Benefits for villages, Uninor's promise) • 22 percent of company's revenues in the state are from rural markets • Expanding its presence in rural markets by opening Uninor Express stores Source: http://articles.economictimes.indiatimes.com/2013-09-10/news/41937709_1_rural-markets-gujarat-malik (Sept 10, 2013) 11/9/2013 Indian Institute of Management Raipur 3
  • 4. LG ELECTRONICS Tap rural market as rural market is still growing at 10-14% whereas the urban markets are either marginally de-growing or are flat. • Is aggressively targeting rural areas and plans to launch Smartphones and its flagship flat-panel television sets in these markets for the festive season. • Expects consumers in rural India will upgrade their purchases. • Rural markets are growing 7-8% more than urban markets for LG India and account for 15-18% of overall sales. Source: http://articles.economictimes.indiatimes.com/2013-08-23/news/41440802_1_maruti-suzuki-india-honda-motorcycle-scooter-india-india-inc (Aug 23, 2013) 11/9/2013 Indian Institute of Management Raipur 4
  • 5. AIRTEL Bharti Airtel has huge plan for rural marketing. • Has started an interactive, recorded voice service to provide agriculturerelated information. • A lot of customers in these markets will experience Internet for the first time over a mobile device, and services like m-commerce could be a game-changer. • Top three telecom companies said nearly 70% of the firm's current capital investment is going into rural areas. Source: http://articles.economictimes.indiatimes.com/2013-08-23/news/41440802_1_maruti-suzuki-india-honda-motorcycle-scooterindia-india-inc (Aug 23, 2013) 11/9/2013 Indian Institute of Management Raipur 5
  • 6. DCM SHRIRAM CONSOLIDATED LTD. Hariyali Kisaan Bazaar is a micro level retailing effort by DSCL. Aim at providing end-to-end ground level support to the Indian farmer to improve his profitability and productivity. Source: • Widening losses prompted DSCL to rethink its rural strategy. • Initially, it decided to go slow on expansion. When that didn't work, it shut down some stores. Eventually, it made a total exit last fiscal year. • Now, it sells only fuel products sourced from Bharat Petroleum at 37 locations in the countryside. • The upside is that the net loss from the business shrank to Rs 35 crore. The company hopes to make a profit from the venture in the current fiscal year. http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html (Aug 4, 2013) 11/9/2013 Indian Institute of Management Raipur 6
  • 7. TATA AIG  Tata AIG Gen Insurance wins best claims • A variety of Rural Insurance products covering service company of 2012 risks of this nature. • Take care of the risks be it their automobiles, health, property or livestock. • To create awareness about the launch, it created special films aimed at increasing awareness of the importance of insurance in the rural community Source: http://www.tataaiginsurance.in/ruralinsurance/AboutRural/ 11/9/2013 Indian Institute of Management Raipur 7
  • 8. TATA MOTORS • Helped sell 1,500 more small commercial vehicles per month in six states, and crossed 2,000 units in Nov 2012.  • NEEV's network expansion approach comprised increasing the “feet on the street” through Tata Gramin Mitras, third-party outlets called Tata Kisan Mitra and an informal network of key local influencers. • Required lower investment and less lead time to activate the network, and Source: deeper reach than the traditional http://www.tata.com/article.aspx?artid=MVtS880UKKU= outlets.  Tata Motors launched its rural initiative Project NEEV in 2010, focusing on rural areas with a population of less than 50,000. Sales through NEEV account for 8 per cent of the company’s national sales volume of small CVs. 11/9/2013 Indian Institute of Management Raipur 8
  • 9. YAMAHA  Tap rural market by launching more models at affordable price. • Announced that India will be its biggest market by 2016. • Plans to strengthen presence in Tier- III cities. • Yamaha Crux, well accepted product. • Installed annual capacity of 6 Lakh units at its 2 manufacturing units at Surajpur in UP and Faridabad in Haryana. • Plans to further strengthen production to 1 million units by this year. Source: http://newindianexpress.com/business/news/Yamaha-keen-on-tapping-rural-markets-in-India-for-largersales/2013/05/28/article1608958.ece http://articles.economictimes.indiatimes.com/2011-09-18/news/30172114_1_rural-markets-market-sharepremium-segment 11/9/2013 Indian Institute of Management Raipur 9
  • 10. MARICO • Introducing more affordable brands in Anticipating a slowdown in rural demand, Marico has decided to launch male deodorant the rural markets is going to be the way forward to sustain growth levels brand ‘Zatak’ in the rural market. there. • Has got a mass market pricing in the male deo category. Source: http://www.thehindubusinessline.com/marketing/marico-set-tospray-zatak-deo-in-rural-markets/article3738374.ece 11/9/2013 Indian Institute of Management Raipur 10
  • 11. GODREJ • After Future Group bought a majority stake Has 45 outlets in Punjab and Gujarat. in the venture in 2008, it closed some On average, 300 people visit the store every company-owned outlets and expanded day and buy products worth Rs 400-500 each. through franchisees. • Entered the cash-and-carry business to sell to wholesalers and Aadhaar outlets in early 2012. • Expand mostly through franchisees as they are more capable of maintaining customer relationships as they understand the consumption pattern better. • Aadhaar has also scaled down the share of farm inputs in overall sales. • Aadhaar is looking to break even at the operating level by the end of this fiscal year. Source: http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html (Aug 4, 2013) 11/9/2013 Indian Institute of Management Raipur 11
  • 12. HDFC HDFC Bank aims to grow share of rural business to 50% in five years. The bank is targeting to generate a business of about Rs 800 crore from this initiative in about three to five years Committed to making one crore women economically independent. • Only 15 % of their income comes from semi urban and rural areas even though 56% distribution outlets are there. • Provides occupational training, financial literacy, credit counselling, livelihood finance and market linkages to women under the Bank's Sustainable Livelihood Initiative (SLI) programme . • the bank is providing loans in the range of Rs 12,000-15,000 per year with an interest rate of 20-25 per cent to the women under the SLI. • The SLI outreach of the bank is about 7,000 villages across 24 states in the country. Source: http://timesofindia.indiatimes.com/business/india-business/HDFC-Bank-aims-to-grow-share-of-rural-business-to50-in-five-years/articleshow/23531052.cms (Oct 4, 2013) 11/9/2013 Indian Institute of Management Raipur 12
  • 13. HYUNDAI MOTOR INDIA LTD. Hyundai to add dealers, more focus on rural India • Increase the number of outlets in rural areas from 270 to 350 and dealerships from 373 to 385 across India by December 2013. • The number of service centres would be increased from 950 to 1000 in the next four months after the launch of Grand i10. • The company’s rural sales had increased from 15% two years ago to 19% in the first 8 months of 2013. • Depreciation of the Indian currency presented an opportunity to increase exports. Source: http://businesstoday.intoday.in/story/cracking-the-rural-market-organised-retail-chains/1/196804.html (Aug 4, 2013) 11/9/2013 Indian Institute of Management Raipur 13
  • 14. BAJAJ ELECTRICAL LIMITED Rural region has not seen slowdown • because of good monsoons and this being election year the farmers have the minimum support prices. In fact there has been demand for their products like irons, • mixers, toasters, fans etc, from rural areas. Lighting segment has expected growth of 18-20 % for the year and for consumer durable in spite of the slowdown, expected growth 20-22 percent growth. Against Rs 3,400 crore growth last year, expected growth for this year is more than Rs 4,200 crore. • Fans business have improved but the project business which saw a major hit in the last one and a half years, is now coming back in place. Source: http://www.moneycontrol.com/news/business/see-no-price-hikefy14bajaj-electricals_955649.html (Oct 1, 2013) 11/9/2013 Indian Institute of Management Raipur 14
  • 15. GCPL GCPL has initiated ‘Pragati’ wholesaler’s • Trends: Mr. Kataria, engagement programme to feed its COO of S&M, GCPL: products across village to engage with a “Rural markets are fresh set of wholesalers to enhance its not just about indirect reach across villages. having smaller • packs and 10-rupee sachets. Penetration of TV • has led to consumers there demanding larger pack sizes and • preferring premium products.” • A pilot has been started in villages of around 3,000 people through ‘Pragati’. It will engage 15,000 wholesale sellers backed by technology to indirectly reach out to almost every nook and corner of the country. GCPL directly covers 50,000 villages. With Pragati, it will indirectly reach out to an additional 50,000 villages. Push brands like Good Knight and Hit in these markets as penetration of household insecticide is low. Godrej No.1 is at present the largest selling soap brand in rural markets. This quarter rural growth has been at 28 % while urban markets are growing at 18 %. Source: http://www.thehindubusinessline.com/companies/gcpl-expands-rural-footprint-with-wholesaler-programme/article5193581.ece 11/9/2013 (Oct 2, 2013) Indian Institute of Management Raipur 15