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Healthcare Trends - 2013
Mithu Deb
1
 Global adults look online for health information
 53% say information found online lead them to ask a doctor new
questions
 Today more than 80 million US adults use social media for
health-related issues
2
Digital is Critical for Life
 Increase brand awareness
 Create dialogue between patients and physicians
 Build Rx loyalty
 Encourage patient compliance
 Educate consumers
Understand your Goals
3
Online Behaviour Impacts New
Patient Starts
Online marketing efforts have a significant incremental effect on new patient starts
Prospective Patient online
but not on Rx yet
New Patient; More Likely
Exposure
Visit Brand
Website
Click on Display
Media
Click on Paid
Search ad
4
Online Behaviour Impacts Rx
Adherence
Online marketing efforts have a significant incremental effect on
adherence/next fill among existing patients
Patient on Rx
More Likely; Next
Fill/AdherenceExposure
Visit Brand
Website
Click on Display
Media
Click on Paid
Search ad
5
 Emergence of e-Patients
 Proliferation of Online Health Video
 Mobile Will Impact Healthcare Decisions
 Communities Matter
 Physician Immersion in the Digital Channel
6
Digital Healthcare Trends
Emergence of e-Patients
7
 Over the last couple of years, trust in online health
resources has increased by 44%
8
Trust in online health resource is
skyrocketing
The Internet is a Powerful Tool for
Health Research
9
Even the most regulated products
10
Proliferation of Online Health
Video
11
 Video is the fastest growing medium in history
 77% of Americans online watched a video last month
 The average US viewer spends 500 minutes (8.3 hours) watching
video online each month
 The duration of the average online video is 3.7 minutes
12
#1 because Video is mainstream
Consumers Watch Health Videos
More Than Food & Celebrity
13
Consumers Value Online Health
Video
14
Health Videos Drive Action
15
23% of YouTube’s Audience is 45+
16
 Expand your reach
 Target your audience
 Distribute your assets
 Measure Back end data
17
Things to do with Youtube
 Capitalize on video consumption with rich media
display and distribute your approved video assets.
18
Take away
Mobile Will Impact Healthcare
Decisions
19
Mobile market overview
20
 One in three mobile search queries have local intent.
Local Explosion
21
 Health Info Seekers are 49% more likely to have connected to the
Internet using a mobile device in the last 30 days
Health Consumers & Doctors Use
Mobile
22
Consumers Want to Search for Info
Wherever They Go
23
Mobile apps
24
 as they pursue their interests
Reach Your Consumers on Mobile...
25
 Just opt in! Replicate existing search campaigns for
high end devices. Literally turn it on tomorrow.
26
Takeaway
Communities Matter
27
 1 out of every 6 minutes spent online is spent on a
social network
Social is the most popular activity
online
28
Build a Community Around Your
Brand
29
Tap into the Community to Drive
Patient Education
30
Create a Connection with Patient
Testimonials
31
 Tap into existing communities. Use the sight, sound,
and motion of video to create emotional touch
points with your consumers.
32
Takeaway
Physician Immersion in the
Digital Channel
33
The Internet Is HCPs’ Top Health
Resource
34
 Places Used to Access the Internet for Medical
Information
Physicians Access the Internet
Across Locations
35
Physicians Start with Search
36
 Types of Search Terms Physicians Use
One-Third of Physicians Search on
Branded Meds
37
Physicians Click at the Top of the
Page
38
 Create HCP focused search campaigns with targeted
messages & run display campaigns on medical sites.
39
takeaway
Thank You..
debmithu@gmail.com
40

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Healthcare marketing trends - The beginning of new era

  • 1. Healthcare Trends - 2013 Mithu Deb 1
  • 2.  Global adults look online for health information  53% say information found online lead them to ask a doctor new questions  Today more than 80 million US adults use social media for health-related issues 2 Digital is Critical for Life
  • 3.  Increase brand awareness  Create dialogue between patients and physicians  Build Rx loyalty  Encourage patient compliance  Educate consumers Understand your Goals 3
  • 4. Online Behaviour Impacts New Patient Starts Online marketing efforts have a significant incremental effect on new patient starts Prospective Patient online but not on Rx yet New Patient; More Likely Exposure Visit Brand Website Click on Display Media Click on Paid Search ad 4
  • 5. Online Behaviour Impacts Rx Adherence Online marketing efforts have a significant incremental effect on adherence/next fill among existing patients Patient on Rx More Likely; Next Fill/AdherenceExposure Visit Brand Website Click on Display Media Click on Paid Search ad 5
  • 6.  Emergence of e-Patients  Proliferation of Online Health Video  Mobile Will Impact Healthcare Decisions  Communities Matter  Physician Immersion in the Digital Channel 6 Digital Healthcare Trends
  • 8.  Over the last couple of years, trust in online health resources has increased by 44% 8 Trust in online health resource is skyrocketing
  • 9. The Internet is a Powerful Tool for Health Research 9
  • 10. Even the most regulated products 10
  • 11. Proliferation of Online Health Video 11
  • 12.  Video is the fastest growing medium in history  77% of Americans online watched a video last month  The average US viewer spends 500 minutes (8.3 hours) watching video online each month  The duration of the average online video is 3.7 minutes 12 #1 because Video is mainstream
  • 13. Consumers Watch Health Videos More Than Food & Celebrity 13
  • 14. Consumers Value Online Health Video 14
  • 15. Health Videos Drive Action 15
  • 16. 23% of YouTube’s Audience is 45+ 16
  • 17.  Expand your reach  Target your audience  Distribute your assets  Measure Back end data 17 Things to do with Youtube
  • 18.  Capitalize on video consumption with rich media display and distribute your approved video assets. 18 Take away
  • 19. Mobile Will Impact Healthcare Decisions 19
  • 21.  One in three mobile search queries have local intent. Local Explosion 21
  • 22.  Health Info Seekers are 49% more likely to have connected to the Internet using a mobile device in the last 30 days Health Consumers & Doctors Use Mobile 22
  • 23. Consumers Want to Search for Info Wherever They Go 23
  • 25.  as they pursue their interests Reach Your Consumers on Mobile... 25
  • 26.  Just opt in! Replicate existing search campaigns for high end devices. Literally turn it on tomorrow. 26 Takeaway
  • 28.  1 out of every 6 minutes spent online is spent on a social network Social is the most popular activity online 28
  • 29. Build a Community Around Your Brand 29
  • 30. Tap into the Community to Drive Patient Education 30
  • 31. Create a Connection with Patient Testimonials 31
  • 32.  Tap into existing communities. Use the sight, sound, and motion of video to create emotional touch points with your consumers. 32 Takeaway
  • 33. Physician Immersion in the Digital Channel 33
  • 34. The Internet Is HCPs’ Top Health Resource 34
  • 35.  Places Used to Access the Internet for Medical Information Physicians Access the Internet Across Locations 35
  • 37.  Types of Search Terms Physicians Use One-Third of Physicians Search on Branded Meds 37
  • 38. Physicians Click at the Top of the Page 38
  • 39.  Create HCP focused search campaigns with targeted messages & run display campaigns on medical sites. 39 takeaway