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The Role of Librarians in DAM and
Your Organization



                                   Chris Orr
                     Information Services Manager
                         UC Office of the President
                              Chris.Orr@ucop.edu
A story of transformation




February 22, 2012   Librarians and DAM
February 22, 2012   Librarians and DAM
February 22, 2012   Librarians and DAM
My story of transformation




February 22, 2012   Librarians and DAM
S. R. Ranganathan’s five laws of libraries (1931):

1.    Books are for use
2.    Every reader his/her book
3.    Every book its reader
4.    Save the time of the reader
5.    The library is a growing organism




February 22, 2012      Librarians and DAM
Transform these laws to DAM:

1.    Digital assets are for use
2.    Every user his/her asset
3.    Every asset its user
4.    Save the time of the user
5.    The DAM system is a growing organism




February 22, 2012    Librarians and DAM
Librarians know content
Librarians know humans
Librarians know systems




February 22, 2012   Librarians and DAM
Librarian skills = Librarian roles

Taxonomy and content tagging
Search, retrieval, delivery
Information governance across an organization
Content life cycle management
End-user training
Licensing and copyright



February 22, 2012     Librarians and DAM
My DAM librarian job titles:

    Information Specialist
    Visual Assets Archivist
    Digital Archivist
    Media Asset Manager
    Information Systems Manager




February 22, 2012    Librarians and DAM
Other DAM librarians and their titles:

Sharlene Siegel, Yahoo: Digital Asset Administrator
  in Marketing Operations
Sarah Cervinski, UbiSoft: Digital Asset
  Administrator in IT
Jodi Levin, Autodesk: Digital Asset Manager in
  Marketing Intelligence Operations
Kathleen Cameron, University of California: Digital
  Content Developer in the UCSF Library


February 22, 2012    Librarians and DAM
“No one else is better equipped to customize user
  interfaces to meet user needs. No one else speaks
  ‘federated,’ ‘hierarchical’ or ‘faceted’ as well as a
  librarian.”
                                             -Sharlene Siegel, Yahoo
                                      Digital Asset Administrator in
                                               Marketing Operations




February 22, 2012    Librarians and DAM
A notion of “content curation”

“Librarians are well suited to content curation
   because they possess skills related not only to
   labeling and organization, but also, in their
   reference role, to understanding the information
   needs of their constituencies.”

                -Seth Earley, SLA Information Outlook, V15, December 2011




February 22, 2012             Librarians and DAM
“Lots of people just don't have the kind of
  ‘organized’ brain needed to ensure consistency,
  intelligent rule application (vs. data entry!),
  and quality control.… Let's face it, do your
  creatives, marketing folks, producers or web
  developers want to spend even five minutes a
  week doing this stuff?”
                                            -Sharlene Siegel, Yahoo
                                     Digital Asset Administrator in
                                              Marketing Operations



February 22, 2012   Librarians and DAM
February 22, 2012   Librarians and DAM
February 22, 2012   Librarians and DAM
What’s wrong with these job descriptions? After
 all, they describe librarians perfectly…
Marvel Comics:
Undergraduate degree. Experience in cataloguing, metadata definition and data
   management. Experience in managing, testing and implementing content databases.
   Experience with Adobe Creative Suite, Oracle, Macintosh operating system, Quark,
   Stellent Enterprise Content Management System.

Pearson
Some college or two years working in Digital Asset Management or as a librarian.
   Knowledge of disaster recovery procedures and concepts and data replication.
   Knowledge of and familiarity with archiving fundamentals - indexing, organization,
   protection techniques, preservation. Able to learn how to use emerging and new
   technologies.




February 22, 2012                  Librarians and DAM
Apple
Undergraduate degree or equivalent. Minimum of five years experience setting up and
   managing digital asset management systems …. The internal Marketing
   Communications/Graphic Design department at Apple is recruiting an experienced
   Digital Asset Librarian. The department maintains over one-half-million long-term
   image assets, and generates thousands of images per month….The Librarian’s duties
   include setting up asset catalogs and systems, organizing large volumes of rapidly
   changing images, creating and enforcing naming taxonomies and schema, tagging files
   with relevant and accurate metadata, insuring dependable and rapid worldwide
   distribution to hundreds of users 24 hours a day/7 days a week, creating
   documentation, defining image workflow, and training users.

Constellation Wines
Bachelor’s degree and 3 to 5 years of relevant experience …. As the Associate Digital Asset
   Manager, you'll report to the Director of Digital Marketing …and manage the new
   digital asset management (DAM) system and also help establish the foundation for a
   global Enterprise Content Management (ECM) solution….You will ensure all marketing
   assets are adequately incorporated and maintained in the DAM system to improve
   efficiency and speed in asset creation and usage, permissions, licensing, etc. and
   facilitate and oversee the agency responsible for gathering assets for integration into
   the DAM system as well as preserve, archive and purge files .

February 22, 2012                   Librarians and DAM
Transform the DAM role

Librarians are professionals
Librarians have Masters degrees




February 22, 2012   Librarians and DAM
Take care of your DAM librarian

Executive-level buy-in for DAM
Communication support: especially for change
   management
IT support: hardware, software, SQL, SharePoint,
   Crystal, Adobe CS…
Project management support
Professional development: association membership
   and participation, conferences

February 22, 2012   Librarians and DAM
Thank you!

Chris Orr
Chris.Orr@ucop.edu

LinkedIn
http://www.linkedin.com/in/modlib




February 22, 2012    Librarians and DAM

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Role of Librarians in DAM Systems

  • 1. The Role of Librarians in DAM and Your Organization Chris Orr Information Services Manager UC Office of the President Chris.Orr@ucop.edu
  • 2. A story of transformation February 22, 2012 Librarians and DAM
  • 3. February 22, 2012 Librarians and DAM
  • 4. February 22, 2012 Librarians and DAM
  • 5. My story of transformation February 22, 2012 Librarians and DAM
  • 6. S. R. Ranganathan’s five laws of libraries (1931): 1. Books are for use 2. Every reader his/her book 3. Every book its reader 4. Save the time of the reader 5. The library is a growing organism February 22, 2012 Librarians and DAM
  • 7. Transform these laws to DAM: 1. Digital assets are for use 2. Every user his/her asset 3. Every asset its user 4. Save the time of the user 5. The DAM system is a growing organism February 22, 2012 Librarians and DAM
  • 8. Librarians know content Librarians know humans Librarians know systems February 22, 2012 Librarians and DAM
  • 9. Librarian skills = Librarian roles Taxonomy and content tagging Search, retrieval, delivery Information governance across an organization Content life cycle management End-user training Licensing and copyright February 22, 2012 Librarians and DAM
  • 10. My DAM librarian job titles: Information Specialist Visual Assets Archivist Digital Archivist Media Asset Manager Information Systems Manager February 22, 2012 Librarians and DAM
  • 11. Other DAM librarians and their titles: Sharlene Siegel, Yahoo: Digital Asset Administrator in Marketing Operations Sarah Cervinski, UbiSoft: Digital Asset Administrator in IT Jodi Levin, Autodesk: Digital Asset Manager in Marketing Intelligence Operations Kathleen Cameron, University of California: Digital Content Developer in the UCSF Library February 22, 2012 Librarians and DAM
  • 12. “No one else is better equipped to customize user interfaces to meet user needs. No one else speaks ‘federated,’ ‘hierarchical’ or ‘faceted’ as well as a librarian.” -Sharlene Siegel, Yahoo Digital Asset Administrator in Marketing Operations February 22, 2012 Librarians and DAM
  • 13. A notion of “content curation” “Librarians are well suited to content curation because they possess skills related not only to labeling and organization, but also, in their reference role, to understanding the information needs of their constituencies.” -Seth Earley, SLA Information Outlook, V15, December 2011 February 22, 2012 Librarians and DAM
  • 14. “Lots of people just don't have the kind of ‘organized’ brain needed to ensure consistency, intelligent rule application (vs. data entry!), and quality control.… Let's face it, do your creatives, marketing folks, producers or web developers want to spend even five minutes a week doing this stuff?” -Sharlene Siegel, Yahoo Digital Asset Administrator in Marketing Operations February 22, 2012 Librarians and DAM
  • 15. February 22, 2012 Librarians and DAM
  • 16. February 22, 2012 Librarians and DAM
  • 17. What’s wrong with these job descriptions? After all, they describe librarians perfectly… Marvel Comics: Undergraduate degree. Experience in cataloguing, metadata definition and data management. Experience in managing, testing and implementing content databases. Experience with Adobe Creative Suite, Oracle, Macintosh operating system, Quark, Stellent Enterprise Content Management System. Pearson Some college or two years working in Digital Asset Management or as a librarian. Knowledge of disaster recovery procedures and concepts and data replication. Knowledge of and familiarity with archiving fundamentals - indexing, organization, protection techniques, preservation. Able to learn how to use emerging and new technologies. February 22, 2012 Librarians and DAM
  • 18. Apple Undergraduate degree or equivalent. Minimum of five years experience setting up and managing digital asset management systems …. The internal Marketing Communications/Graphic Design department at Apple is recruiting an experienced Digital Asset Librarian. The department maintains over one-half-million long-term image assets, and generates thousands of images per month….The Librarian’s duties include setting up asset catalogs and systems, organizing large volumes of rapidly changing images, creating and enforcing naming taxonomies and schema, tagging files with relevant and accurate metadata, insuring dependable and rapid worldwide distribution to hundreds of users 24 hours a day/7 days a week, creating documentation, defining image workflow, and training users. Constellation Wines Bachelor’s degree and 3 to 5 years of relevant experience …. As the Associate Digital Asset Manager, you'll report to the Director of Digital Marketing …and manage the new digital asset management (DAM) system and also help establish the foundation for a global Enterprise Content Management (ECM) solution….You will ensure all marketing assets are adequately incorporated and maintained in the DAM system to improve efficiency and speed in asset creation and usage, permissions, licensing, etc. and facilitate and oversee the agency responsible for gathering assets for integration into the DAM system as well as preserve, archive and purge files . February 22, 2012 Librarians and DAM
  • 19. Transform the DAM role Librarians are professionals Librarians have Masters degrees February 22, 2012 Librarians and DAM
  • 20. Take care of your DAM librarian Executive-level buy-in for DAM Communication support: especially for change management IT support: hardware, software, SQL, SharePoint, Crystal, Adobe CS… Project management support Professional development: association membership and participation, conferences February 22, 2012 Librarians and DAM