Exploring the Future Potential of AI-Enabled Smartphone Processors
Aipc p01e
1. CourseILT Communication styles and methods
Unit objectives
Identify primary and secondary
communication styles
Communicate using various verbal
and nonverbal modes of
communication
2. CourseILT
Topic A: Communication styles
Topic B: Verbal and nonverbal
communication
Communication styles and methods
4. CourseILT Collaborators
Friendly and open
Thrive on interaction
High energy levels
Outgoing
Enthusiastic
Motivators
Seen as impulsive and visionaries
Expert storytellers
Straightforward when offering opinions
5. CourseILT Contributors
Socially oriented
Prefer speaking with people in small groups
or individually
Good listeners
Open to opinions and new ideas
Masters of the art of compromise
Viewed as indecisive and
non-authoritarian
6. CourseILT Inquisitors
Perfectionists of communication
Communicate with logic and reason
Do not speak in emotional terms
Prefer data and hard facts
Minimize risk through strict attention to
detail
Like small groups or one-on-one interaction
Prefer to work alone
7. CourseILT Directors
Focus on completion of tasks
Adopt a practical approach to situations
Decisive
Reach their points quickly
Express support through action
10. CourseILT Aggressors
Secondary style of collaborators
Express frustration by verbally attacking
others
Use a loud voice and emphatic language
Rarely have outbursts
11. CourseILT Consenters
Secondary style of contributors
Peacemakers
Avoid discussion of problems that result in
stress
Slow to anger
Slow to forgive and forget
12. CourseILT Avoiders
Secondary style of inquisitors
Quiet and reserved
Avoid emotional expressions
Avoid contact with others
13. CourseILT Controllers
Secondary style of directors
Determined
Have control over situations
Focus completely on obtaining a specific
goal
Make rapid decisions
15. CourseILT Communication styles and methods
Topic A: Communication styles
Topic B: Verbal and nonverbal
communication
16. CourseILT Verbal communication
Vocal quality affects the listener
Vocal quality reflects your sincerity,
enthusiasm, and knowledge of the topic
being discussed
Controlling voice helps you maintain
listener’s attention
17. CourseILT Volume
Volume is a vocal characteristic that must
be tailored to the environment
Room size, number of listeners, and
external noise influence the volume
18. CourseILT Rate
Rate is the speed at which you speak
Nervous speakers speak rapidly
Speaking rate should not drop much below
120 words per minute
19. CourseILT Pitch
Pitch is the highness or lowness of your
voice
When your vocal muscles are taut, your
voice has a high pitch
When your vocal muscles are relaxed, your
voice has a low pitch
20. CourseILT Positive language
Draws both the speaker and listener into a
conversation
Presents an all-inclusive attitude
Makes all parties feel empowered
Reflects confidence
Includes phrases such as “we can” and “we
will”
21. CourseILT Negative language
Can be expressed in many ways
Usually expressed by the word “no”
Delivers a blunt attitude
Ends conversation
22. CourseILT Inflammatory language
Stirs intense negative emotions in the
listener
Prejudicial toward gender, ethnicity, or
physical attributes
Inappropriate in the work place
23. CourseILT Powerful language
Involves using clear and direct statements
Helps you explain the situation clearly
Helps you handle the situation effectively
and efficiently
Combines politeness with directness
27. CourseILT Communication styles and methods
Unit summary
Learned to identify primary and
secondary communication styles
Learned to communicate using
various verbal and nonverbal modes
of communication