1. t: +44 (0) 191 3924421 m: +44 (0) 793 1516266 Opening Minds, Achieving Potential e: enquiries@northernmanagementdevelopment.com Follow us on:

3. Health & Safety, Food Safety

4. Customer Service

5. Retail

6. Hospitality

7. Enterprise We also have access a network of accomplished trainers and consultants in many other fields – offering a onestopshop for all your training and consultancy needs.

10. Introduction to ILM &

12. Utilising ILM we provide a flexible portfolio of qualifications supporting everyone from team leaders to strategic managers

13. As a learner on an ILM programme you will automatically receive studying membership of ILM with a professional membership body of over 28,000 members

17. ILM qualifications Over 50 qualifications available on the QCF All unit-based – offering bite-size learning Wide range of subjects from leadership to business enterprise All assessment is work-related to benefit employer as well as learner Vocationally Related Qualifications (VRQs)

18. ILM for centres qualifications ILM VRQs offer progression across a level – Award, Certificate, Diploma – without repetition of learning And progression through the levels Optional units provide flexibility – allowing the learner to focus on the areas most relevant to the demands of their specific role, industry or organisation

20. Highfield Qualifications Health & Safety (Levels 1-3) Safe Moving & Handling (Level 2) Food Safety (Levels 1-4) HACCP (Hazard Analysis Critical Control Points)(Level 2) Preparing to Teach in the Lifelong Learning Sector (Ptlls) (Levels 3 & 4)

23. Support you in your:- Human Resource/Succession Planning Business Needs/Skills Needs Analysis Health & Safety Policy Risk Assessments COSHH Assessments HACCP Planning Health & Wellbeing

24. Thank You. Any Questions? Contact us on: +44 (0)191 3924421 Or enquiries@northernmanagementdevelopment.com