The document discusses aligning technical and business teams through transparency and communication. It describes how a lack of transparency between teams led to unhappy customers and delayed product delivery. Various techniques were implemented to improve transparency, such as weekly demos of work, forums for discussion, and making the product roadmap and team work visible. This helped address issues and improve alignment between teams for more efficient work and better customer outcomes.
Boost PC performance: How more available memory can improve productivity
Aligning Business and Technology Teams
1. From Divided to United –
Aligning Technical & Business Teams
@dominicad
ddegrandis.com
@dominicad
Dominica DeGrandis
Director, Learning
& Development
www.leankit.com
5. system limits + delayed delivery =
@dominicad
high demand on
application impacts
architecture
and
features not delivered
as expected,
results in sad panda
17. From theme to working software
A3
the most valuable thing that fits within a 5
week timeframe
DIV: Deployed, Iterative, Value
(≤ 5 days)
Task
DIV
Task Task
Task
A3
DIV
Task
DIV
Task Task
Task
24. MKT MKTFIN
UXMKT
MKT MKT
SLS DEVUXUX
SLS CSS
QAUX
DEVOPS SLS
SLS
1
2
3
4
6
5
DEV
DEV
OPS
How the A3 is populated
Cost of Delay?
Impact to users?What benefits who?
What does feature do?
Sustainability impact? fine print /misc?
27. @dominicad
Demo DIV – teams get 5 min to demo their DIV*
What? So what? What now?
*DIV – Deployable Iterative Value
28. @dominicad
Demo DIV feedback from Biz teams
* DIV - deployed iterative value
“I just want to learn about the things I can sell.”
“I don’t want to listen to the technical stuff.”
29. @dominicad
Forum for discussing A3’s
A3 reviews
A3 Wall
• all invited
• context provided
• user perspective
• why’s addressed
• goals explained
• concerns heard
• opinions aired
• feedback
welcome
32. @dominicad
What makes a great team?
Google two year study results:
Who is on a team matters less than
how team members interact.
The willingness to talk about errors is
by far the most important factor for a team
Amy Edmonson TED talk:
h:ps://www.youtube.com/watch?v=LhoLuui9gX8
33. Alignment requires absolute clarity
@dominicad
Customers pleased?
Work transparent?
Communication effective?