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The Secrets of E-Commerce Success
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Presentation given to Tourism Ireland's e-symposium in Dublin in October 2007
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The Secrets of E-Commerce Success
1.
The Secrets of
E-Commerce Success David Jarvis - First Choice Holidays
2.
A brief intro
3.
The numbers don’t
lie +14% +25% +16% +135% +108% +452% +452%
4.
5.
6.
First to market?
2001 (Dec) 1998 1999 2001 (Dec)
7.
First to market?
8.
9.
Wizziest technology?
10.
Wizziest technology?
User Reviews Mashups Blogs
11.
12.
Biggest budgets?
13.
14.
Stealing customers? +
= CONTROLLED DISTRIBUTION S07 S06 S05 S04
15.
16.
The human touch
17.
18.
User centred design
19.
User centred design
20.
User centred design
21.
Great teams create
amazing success
22.
Does it do
what it says on the tin?
23.
Get tooled up
24.
25.
“ It's not
about money. It's about the people you have, how you're led, and how much you get it.” Steve Jobs, 1998 Bow down to Steve…
26.
Thank you. Images
sourced from Flickr.com, sadly uncredited! David Jarvis [email_address]