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Wall Street to Main Street: Economic Disparity has One Common
                                   Concern


                                    Dhiman Deb Chowdhury, MBA
                             Doctor of Business Administration (DBA) Studies
                                       Department of Management,
                      Aberdeen School of Business, The Robert Gordon University, UK.

                                                       &
                           Director of Technical Program & Project Management,
                                   Allied Telesis, Inc, San Jose, CA, USA
                                  Email: dhiman.chowdhury@yahoo.com
                                Blog: http://dhimanchowdhury.blogspot.com
                                 Homepage: http://dhimanchowdhury.com



             COPYRIGHT © 2011. DH I MAN CHOWDHURY. ALL RIGHTS RES ERVED.




T      he continued anti-corporation protests that now sprung around the world lacks contemplation of
       one common concern: the undertow that ostensibly wafts in corporations exist in our society too.
       In fact, we are in part responsible. The muddles we encountering today are a derivative of our
often confusing world view. From Wall Street to Main Street we are in it together. So, if we think
“Occupying Wall Street” will somehow eradicate our economic woe or economic inequalities, we are
naïve. Problem is much complex; it is a debate of our time. A paradox that innately question continued
economic progress. Yet, unequivocally we need continued economic progress for a perceived better
world. Or is it? Theories abound including mine that economic progress can coincide with better world,
yet I defer from others on the notion that solution to this predicament is “behavioral” in nature. The
“Corporate Greed” as we connote today has it’s root in the very notion of economics and economic
models, which simply discount interconnectedness of the human systems and that of biosphere system.
High Entropy


                                                               Resource
                                                               Extraction




                                                                 Wastes
                                                                                  Firms
                En
                  er
                    gy




                                                   BIOSPHERE




                                                                                             Other Inputs
                                                                                               Labor &
                                                                                  Society



            Low Entropy




                                                                                                            Products &
                                                                                                             Services
                                                                                Households
                                                                 Wastes




                                                                Environmental
                                                                    Inputs




Figure 1. Interconnected economic and biosphere system (Chowdhury, 2011).

This assumption created an ordered set of values that defines our attitude and in turn behavior leading
to the obfuscation. Have we considered Aristotle’s “Nicomachean Ethics” (Younkins, 2011) or
Chanakya’s (Kautilya) “virtuous cycle of economic growth” model (Sihag, 2007), antecedents of
economics or economic theorization would have been different. Nonetheless, in absence of the
dissented ancient wisdoms in ethical business and economics, we are left with a world view that
innately rejects “human value” proposition.

Bhutan, a tiny kingdom of the Himalayas created GNH (Gross National Happiness) in place of GDP to
measure it’s progress (Thinley, 2005), an interesting and pragmatic model of sustainable development
that has global ramification. GNH conjectures a holistic purview of human needs that both physical and
mental and the corollary of this that the model seeks to “promote a conscious, inner search for
happiness and requisite skills which must harmonize with beneficial management and development of
outer circumstances” (Thinley, 2005). Central to this formulation is that GNH emphasizes on “Human
Values” (Chowdhury, 2011) in economic progress including development and commerce.
We too want “Happiness” as the ultimate, yet our world view constraints us to believe that physical
wellbeing is in essence the pathways to the said. Rejection of this viewpoint has been a defacto
formulation in management science, “Maslow’s Hierarchy of Needs” (Mathes, 1981). We are, however,
misconstruing this with self-centered view of physical wealth possession as the way to buy happiness.




Figure 2. Influence of behavioral norm in society and in Organizations (Corporations) (Chowdhury, 2011).

So, if we are witnessing this self-centered view of what we called “greed” in individuals like Bernie
Madoff (Creswell & Thomas, 2009; Lenzner, 2008) or in business magnets like Kenneth Lay (Healy &
Palepu, 2003; MSNBC, 2006; NYTIMES, 2011), we should not be surprised, after all it’s a byproduct of
our social state.

Hence, introspection is needed. What we are dealing here is a behavioral pathology that far reaching
than our common understandings. I contended that solution to our predicament thus needs a
behavioral change which brings together human values and institutions. As it is applicable to
organization so do in our societies. I call this formulation OCBS (Organizational Citizenship Behavior
towards Sustainability) (Chowdhury, 2011). It is a framework that innately finds common ground, if not
win-win paradigm, a mutually beneficial schema for the subjects. The OCBS posits a behavioral
augmentation that is pragmatic and judicious and deviates in few behavioral dimensions from those
defined in the “OCB (Organizational Citizenship Behavior) (Organ, 1988, 1990, 1997; Organ, Podsakoff &
MacKenzie, 2006; Organ & Ryan, 1995), a famous postulation of Prof Dennis W. Organ. In particular
OCBS disagree with “compliance” behavioral dimensions of OCB and put forward a normative
postulation of “controlled discord” to foster creativity and productivity. Many researches on OCB found
significant correlations between OCB and productivity (Podsakoff & MacKenzie, 2006) among many
other elements e.g. job satisfaction, customer service and quality etc. These findings draw my interest in
particulars sets of behavioral dimensions that, as per my meta-analyses, depict the potentiality of
effecting entailed behavioral change towards sustainable corporation and sustainable world – a
paradigm shift for good. This preliminary observation later espoused through a global survey
(Chowdhury, 2011) that measures the presence of different dimensions of OCBS and it’s impact to
corporations, found there is a significance correlation between OCBS and long term viability of
corporations through two moderators: Proactive Competence (.580; P <.000) and Creative Competence
(.599; p <.000).

More importantly, respondents who identified presence of OCBS in their workplace environment
indicated “proactive” and “creative” competence of 8 on a scale of 1 to 10. A quantitative analysis based
on the global survey result depicts Proactive and creative competence has significant correlation with
Profitability & Stakeholders’ Equity, Governance, Innovation, Market Leadership, Human Capital and CSR
and Environmental Performance. This finding depicts a very natural predisposition of human
productivity and creativity.
.515
                                                        P<.000                              Environmental
                                                                                             Performance
                                                                           .618
                                                                          P<.000

                                                                                    .531
                                                                                   P<.000

                                                            .503
                                                           P<.000                            Profitability



                                                                                          .749
                                                                                         P<.000
                                                                  .453
                                                                 P<.000
                                                                                              Market
                                                                                             Leadership


                                                                                               .638
                     .599                                                      .676           P<.000
                    P<.000              Creative                              P<.000
                                       Competence

                                                                                              Corporate
                                                                                              Citizenship


                                                                                .7
                                                                              P< 15            .694
          OCBS                                                                  . 00
                              P<.000




                                                                                     0        P<.000
                               .924




                                                                    .6 .00
                                                                      P<
                                                                      15 0




                                            .675
                                           P<.000
                                                                                              Innovation
                                              .526
                                                                    .6 .00
                                                                      P<
                                                                      71 0




                                             P<.000
                                                                                                   .760
                                                                                                  P<.000
                                                       .518
                                                      P<.000
                     .580               Proactive        .725
                    P<.000             Competence       P<.000                                    Human
                                                                      .612
                                                                                                  Capital
                                                                     P<.000

                                                                                                              .668
                                                                                                             P<.000
                                                                           .742
                                                                          P<.000
                                                                                              Governance




Figure 3. The diagrammatical representation of OCBS and it's correlation with two moderators; creative & proactive
competence which in turn having stronger correlation with many independent variables (Chowdhury, 2011).




The “Hawthorne Study” (Franke & Kaul, 1978), an early (1927 - 1932) investigation on employee
behavior and productivity influence found certain environmental preconditions encourage the
productivity. This finding is the precursor of many researches that later followed. Moreover, human
factor is central to many management subjects including Organizational Behavior and Human Resources
Management etc.

Nonetheless, though productivity and services are influenced by human factors, economic
contemplations are oblivious of this fact. This in part contributes to obfuscation in our present-day social
state.

Imperative to this abstraction is, therefore, a behavioral change that purview the holistic aspect of
sustainability considering the harmonious whole: human and biosphere systems; a conjecture that
innately reduces entropy in societal, organizational, political and environmental system.



Reference


    1. Chowdhury, D.D., 2011. Organizational Citizenship Behavior towards Sustainability (OCBS): An
       Evaluative Report. Doctor of Business Administration Studies, Aberdeen Business School. The
       Robert Gordon University (RGU).
    2. Creswell, J. & Thomas, L., 2009. The Talented Mr. Madoff. The New York Times. Available online
       at http://www.nytimes.com/2009/01/25/business/25bernie.html?pagewanted=all .
    3. Franke, R. H. & Kaul, J. D. , 1978. The Hawthorne experiments: First statistical interpretation.
       American Sociological Review, 1978, 43, 623-643
    4. Healy, P.M. & Palepu, K.G., 2003. The Fall of Enron. The Journal of Economic Perspectives,
       Volume 17, Number 2, 1 June 2003 , pp. 3-26(24). American Economic Association.
    5. Lenzner, R., 2008. Bernie Madoff's $50 Billion Ponzi Scheme. Forbes.com. Available online at
       http://www.forbes.com/2008/12/12/madoff-ponzi-hedge-pf-ii-in_rl_1212croesus_inl.html .
    6. Mathes, E.W., 1981. Maslow's Hierarchy of Needs as a Guide for Living. Journal of Humanistic
       Psychology October 1981 vol. 21 no. 4 69-72. SAGE Publications.
    7. MSNBC, 2006. Enron founder Ken Lay dies of heart disease: Ex-Enron exec convicted of helping
       perpetuate huge business fraud. MSNBC. Available online at
       http://www.msnbc.msn.com/id/13715925/ns/business-corporate_scandals/t/enron-founder-
       ken-lay-dies-heart-disease/#.TpsseJuImU8 .
    8. NYTIMES, 2011. Kenneth L. Lay: News about Kenneth Lay, including commentary and archival articles
        published in The New York Times. The New York Times. Available online at
        http://topics.nytimes.com/topics/reference/timestopics/people/l/kenneth_l_lay/index.html .
    9. Organ, W.D., 1988. Organizational Citizenship Behavior: The good soldier syndrome. Lexington,
        MA.
    10. Organ, W.D., 1990. Fairness, productivity and organizational citizenship behavior: Tradeoffs in
        student and manager pay decisions. Paper presented at the meeting of the Academy of
        Management, San Francisco.
11. Organ, W.D., 1997. Towards an explication of ‘morale”: In search of the “m” factor . In C.I.
    Copper & S.E. Jacksons (Eds) creating tomorrow’s organizations. John Wiley & Sons.
12. Organ, W.D, Podsakoff, M.P. & MacKenzie, B.S., 2006. Organizational Citizenship Behavior: Its
    Nature, antecedents, and Consequences. Foundation for Organizational Science: SAGE
    Publications.
13. Organ, W. D. & Ryan, K., 1995. A Meta-Analytic Review of Attitudinal and Dispositional
    Predictors of Organizational Citizenship Behavior. Personnel Psychology Inc.
14. Sihag, B.S., 2007. Kautilya on institutions, governance, knowledge, ethics and prosperity.
    Humanomics, Vol. 23 Iss: 1, pp.5 – 28. Emerald Group Publishing Ltd.
15. Thinley, L.J., 2005. Rethinking Development: Local Pathways to Global Wellbeing. The Second
    International Conference on Gross National Happiness. GPIAtlantic. Available online at
    http://www.gpiatlantic.org/conference/proceedings/thinley.htm .
16. Younkins, E.W., 2011. Aristotle and Economics. Le Quebecois Libre. Available online at
    http://www.quebecoislibre.org/05/050915-11.htm

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Wall Street to Main Street: Economic Disparity has One Common Concern

  • 1.
  • 2. Wall Street to Main Street: Economic Disparity has One Common Concern Dhiman Deb Chowdhury, MBA Doctor of Business Administration (DBA) Studies Department of Management, Aberdeen School of Business, The Robert Gordon University, UK. & Director of Technical Program & Project Management, Allied Telesis, Inc, San Jose, CA, USA Email: dhiman.chowdhury@yahoo.com Blog: http://dhimanchowdhury.blogspot.com Homepage: http://dhimanchowdhury.com COPYRIGHT © 2011. DH I MAN CHOWDHURY. ALL RIGHTS RES ERVED. T he continued anti-corporation protests that now sprung around the world lacks contemplation of one common concern: the undertow that ostensibly wafts in corporations exist in our society too. In fact, we are in part responsible. The muddles we encountering today are a derivative of our often confusing world view. From Wall Street to Main Street we are in it together. So, if we think “Occupying Wall Street” will somehow eradicate our economic woe or economic inequalities, we are naïve. Problem is much complex; it is a debate of our time. A paradox that innately question continued economic progress. Yet, unequivocally we need continued economic progress for a perceived better world. Or is it? Theories abound including mine that economic progress can coincide with better world, yet I defer from others on the notion that solution to this predicament is “behavioral” in nature. The “Corporate Greed” as we connote today has it’s root in the very notion of economics and economic models, which simply discount interconnectedness of the human systems and that of biosphere system.
  • 3. High Entropy Resource Extraction Wastes Firms En er gy BIOSPHERE Other Inputs Labor & Society Low Entropy Products & Services Households Wastes Environmental Inputs Figure 1. Interconnected economic and biosphere system (Chowdhury, 2011). This assumption created an ordered set of values that defines our attitude and in turn behavior leading to the obfuscation. Have we considered Aristotle’s “Nicomachean Ethics” (Younkins, 2011) or Chanakya’s (Kautilya) “virtuous cycle of economic growth” model (Sihag, 2007), antecedents of economics or economic theorization would have been different. Nonetheless, in absence of the dissented ancient wisdoms in ethical business and economics, we are left with a world view that innately rejects “human value” proposition. Bhutan, a tiny kingdom of the Himalayas created GNH (Gross National Happiness) in place of GDP to measure it’s progress (Thinley, 2005), an interesting and pragmatic model of sustainable development that has global ramification. GNH conjectures a holistic purview of human needs that both physical and mental and the corollary of this that the model seeks to “promote a conscious, inner search for happiness and requisite skills which must harmonize with beneficial management and development of outer circumstances” (Thinley, 2005). Central to this formulation is that GNH emphasizes on “Human Values” (Chowdhury, 2011) in economic progress including development and commerce.
  • 4. We too want “Happiness” as the ultimate, yet our world view constraints us to believe that physical wellbeing is in essence the pathways to the said. Rejection of this viewpoint has been a defacto formulation in management science, “Maslow’s Hierarchy of Needs” (Mathes, 1981). We are, however, misconstruing this with self-centered view of physical wealth possession as the way to buy happiness. Figure 2. Influence of behavioral norm in society and in Organizations (Corporations) (Chowdhury, 2011). So, if we are witnessing this self-centered view of what we called “greed” in individuals like Bernie Madoff (Creswell & Thomas, 2009; Lenzner, 2008) or in business magnets like Kenneth Lay (Healy &
  • 5. Palepu, 2003; MSNBC, 2006; NYTIMES, 2011), we should not be surprised, after all it’s a byproduct of our social state. Hence, introspection is needed. What we are dealing here is a behavioral pathology that far reaching than our common understandings. I contended that solution to our predicament thus needs a behavioral change which brings together human values and institutions. As it is applicable to organization so do in our societies. I call this formulation OCBS (Organizational Citizenship Behavior towards Sustainability) (Chowdhury, 2011). It is a framework that innately finds common ground, if not win-win paradigm, a mutually beneficial schema for the subjects. The OCBS posits a behavioral augmentation that is pragmatic and judicious and deviates in few behavioral dimensions from those defined in the “OCB (Organizational Citizenship Behavior) (Organ, 1988, 1990, 1997; Organ, Podsakoff & MacKenzie, 2006; Organ & Ryan, 1995), a famous postulation of Prof Dennis W. Organ. In particular OCBS disagree with “compliance” behavioral dimensions of OCB and put forward a normative postulation of “controlled discord” to foster creativity and productivity. Many researches on OCB found significant correlations between OCB and productivity (Podsakoff & MacKenzie, 2006) among many other elements e.g. job satisfaction, customer service and quality etc. These findings draw my interest in particulars sets of behavioral dimensions that, as per my meta-analyses, depict the potentiality of effecting entailed behavioral change towards sustainable corporation and sustainable world – a paradigm shift for good. This preliminary observation later espoused through a global survey (Chowdhury, 2011) that measures the presence of different dimensions of OCBS and it’s impact to corporations, found there is a significance correlation between OCBS and long term viability of corporations through two moderators: Proactive Competence (.580; P <.000) and Creative Competence (.599; p <.000). More importantly, respondents who identified presence of OCBS in their workplace environment indicated “proactive” and “creative” competence of 8 on a scale of 1 to 10. A quantitative analysis based on the global survey result depicts Proactive and creative competence has significant correlation with Profitability & Stakeholders’ Equity, Governance, Innovation, Market Leadership, Human Capital and CSR and Environmental Performance. This finding depicts a very natural predisposition of human productivity and creativity.
  • 6. .515 P<.000 Environmental Performance .618 P<.000 .531 P<.000 .503 P<.000 Profitability .749 P<.000 .453 P<.000 Market Leadership .638 .599 .676 P<.000 P<.000 Creative P<.000 Competence Corporate Citizenship .7 P< 15 .694 OCBS . 00 P<.000 0 P<.000 .924 .6 .00 P< 15 0 .675 P<.000 Innovation .526 .6 .00 P< 71 0 P<.000 .760 P<.000 .518 P<.000 .580 Proactive .725 P<.000 Competence P<.000 Human .612 Capital P<.000 .668 P<.000 .742 P<.000 Governance Figure 3. The diagrammatical representation of OCBS and it's correlation with two moderators; creative & proactive competence which in turn having stronger correlation with many independent variables (Chowdhury, 2011). The “Hawthorne Study” (Franke & Kaul, 1978), an early (1927 - 1932) investigation on employee behavior and productivity influence found certain environmental preconditions encourage the
  • 7. productivity. This finding is the precursor of many researches that later followed. Moreover, human factor is central to many management subjects including Organizational Behavior and Human Resources Management etc. Nonetheless, though productivity and services are influenced by human factors, economic contemplations are oblivious of this fact. This in part contributes to obfuscation in our present-day social state. Imperative to this abstraction is, therefore, a behavioral change that purview the holistic aspect of sustainability considering the harmonious whole: human and biosphere systems; a conjecture that innately reduces entropy in societal, organizational, political and environmental system. Reference 1. Chowdhury, D.D., 2011. Organizational Citizenship Behavior towards Sustainability (OCBS): An Evaluative Report. Doctor of Business Administration Studies, Aberdeen Business School. The Robert Gordon University (RGU). 2. Creswell, J. & Thomas, L., 2009. The Talented Mr. Madoff. The New York Times. Available online at http://www.nytimes.com/2009/01/25/business/25bernie.html?pagewanted=all . 3. Franke, R. H. & Kaul, J. D. , 1978. The Hawthorne experiments: First statistical interpretation. American Sociological Review, 1978, 43, 623-643 4. Healy, P.M. & Palepu, K.G., 2003. The Fall of Enron. The Journal of Economic Perspectives, Volume 17, Number 2, 1 June 2003 , pp. 3-26(24). American Economic Association. 5. Lenzner, R., 2008. Bernie Madoff's $50 Billion Ponzi Scheme. Forbes.com. Available online at http://www.forbes.com/2008/12/12/madoff-ponzi-hedge-pf-ii-in_rl_1212croesus_inl.html . 6. Mathes, E.W., 1981. Maslow's Hierarchy of Needs as a Guide for Living. Journal of Humanistic Psychology October 1981 vol. 21 no. 4 69-72. SAGE Publications. 7. MSNBC, 2006. Enron founder Ken Lay dies of heart disease: Ex-Enron exec convicted of helping perpetuate huge business fraud. MSNBC. Available online at http://www.msnbc.msn.com/id/13715925/ns/business-corporate_scandals/t/enron-founder- ken-lay-dies-heart-disease/#.TpsseJuImU8 . 8. NYTIMES, 2011. Kenneth L. Lay: News about Kenneth Lay, including commentary and archival articles published in The New York Times. The New York Times. Available online at http://topics.nytimes.com/topics/reference/timestopics/people/l/kenneth_l_lay/index.html . 9. Organ, W.D., 1988. Organizational Citizenship Behavior: The good soldier syndrome. Lexington, MA. 10. Organ, W.D., 1990. Fairness, productivity and organizational citizenship behavior: Tradeoffs in student and manager pay decisions. Paper presented at the meeting of the Academy of Management, San Francisco.
  • 8. 11. Organ, W.D., 1997. Towards an explication of ‘morale”: In search of the “m” factor . In C.I. Copper & S.E. Jacksons (Eds) creating tomorrow’s organizations. John Wiley & Sons. 12. Organ, W.D, Podsakoff, M.P. & MacKenzie, B.S., 2006. Organizational Citizenship Behavior: Its Nature, antecedents, and Consequences. Foundation for Organizational Science: SAGE Publications. 13. Organ, W. D. & Ryan, K., 1995. A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology Inc. 14. Sihag, B.S., 2007. Kautilya on institutions, governance, knowledge, ethics and prosperity. Humanomics, Vol. 23 Iss: 1, pp.5 – 28. Emerald Group Publishing Ltd. 15. Thinley, L.J., 2005. Rethinking Development: Local Pathways to Global Wellbeing. The Second International Conference on Gross National Happiness. GPIAtlantic. Available online at http://www.gpiatlantic.org/conference/proceedings/thinley.htm . 16. Younkins, E.W., 2011. Aristotle and Economics. Le Quebecois Libre. Available online at http://www.quebecoislibre.org/05/050915-11.htm