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What’s in a Name?

Programs, Portfolios and Projects



         Douglas Brown, Ph.D., PgMP
           dbrownpm@verizon.net


                                      1
Things that make you go “hmm”
• If these things keep happening to you
  – What idiot came up with these arbitrary
    deadlines and budgets?
  – Project has been on hold for months because
    we can’t get the right people (or it is slipping
    because we are trying to do it with the wrong
    people)
  – We keep having the same problem over and
    over. Everybody can see these problems but
    nobody does anything about it
• Your program management is not working
                                                       2
Contributing to the confusion …
• PMI’s early definition that a program is a
  grouping of projects (since OBE)
• DoD uses the terms “program” and “acquisition”
  loosely
  – Calls everything a program, even when it is a project
  – Does not call anything a project
  – Projects last so long that they are really programs
• Federal “acquisition” dominated by “contracting”
• OMB is only interested in projects
• Steady-state consumes 50-80% of the resources
                                                            3
What’s in a name?
•   Avoids confusion (too late)         • Gives you a starting point
     – “Behold, the people is one,         – Understanding your methodology
       and they have all one                 means you know what you would
       language, and this they begin         do in the absence of other
                                             guidance
       to do: and now nothing will be
       restrained from them which       • Take what you can get
       they have imagined to do”           – Then, God be bless'd, it is the
     – "When I use a word," Humpty           blessed sun:
       Dumpty said in a rather a           –     But sun it is not, when you say
                                             it is not;
       scornful tone, "it means just
                                           –     And the moon changes even as
       what I choose it to mean --
                                             your mind.
       neither more nor less.
                                           –     What you will have it named,
       "The question is," said Alice,        even that it is;
       "whether you can make words         –     And so it shall be so for
       mean different things."               Katharina.
       "The question is," said Humpty      – If they want to have a portfolio
       Dumpty, "which is to be               manager’s meeting instead of a
       master -- that's all."                “program review” – great!!
                                           – Don’t let “red” become “green”
                                                                              4
Pick a Starting Point
           Definitions – according to me …
• Program: a collection of activities (project and
  sustainment) that establish and maintain solutions to
  complex organizational objectives over an extended
  period
   – Programs are a continuous cycle of creation, life and death
• Project: a specific time-bounded effort to deliver a new
  capability
   – Projects deliver new capabilities
• Portfolio: a collection of some or all investments viewed
  from a particular perspective with the intent of optimizing
  that perspective *
   – Selecting better apples from good apples

                                                                   5
* = deviation from PMI PGM standard
Alternative Frameworks
 Project Level (PMBOK)
 • Initiate
 • Plan                                 CPIC (both levels) - OMB
 • Execute                              • Analyze or Pre-Select = Plan
 • Control                              • Select = Initiate
 • Close                                • No activity like Execute
                                        • Control
 Solution                               • Evaluate =Close



              Program Level (PMI Program standard)
              • Pre-Program Setup = Initiate
              • Program Setup = Plan
                        and
                        Program Management and Technical Infrastructure
              • Deliver the Benefits = Execute
              • No activity like Control
              • Close
Governance
                                                                          6
How it all fits                   Organizational
                                                         governance
   Environment,
    market or
      higher
    authorities   Strategy



     Portfolio
    management


In theory …
                             Program plan     Program-level reviews




                                            Project-level reviews         7
Organizational governance
• Generally, done by a board
   – Will require objective staff input to counter program spin
• Define missions, objectives, major programs                      External
                                                                  authorities
• Allocate major resource pools
   – Pie-slices; assumes competence of program planners
   – Recursive
       • Total reasonable requirements bubble up       Strategy

       • Acceptable ceilings push down
   – Forms program baseline
• Confirm directions of programs
   – Continued value, cost-benefit
• Resolve organization-wide issues
• Inquiry into specific critical activities
                                                                                8
Program management
•   May be a person or a standing office
•   Operates WITHIN constraints (baselines) established by
    organizational governance
•   Develop program-wide governance
•   Program objectives
     – Refine
     – Allocate to “initiatives” – projects and sustainment
•   Allocate resource pools
     – Recursive
     – Creates project/initiative baselines
•   Oversee all projects and initiatives
                                         Program plan         Program-level reviews
     – Conduct milestone reviews of initiatives
     – Including in-service reviews
•   Resolve program-wide issues
     – Especially dependencies
                                                                            9
Recursive – cyclic


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                                           Wait till next
                What about these needs?      year??!!
                                              This is
                                           bureaucratic
                                              bull …

                   Cycle (Year) 1                             Cycle (Year) 2

                                                                                      10
Project Management
• Operates within baselines       • Project manager masters
  established at program            the details
  level                              –   Integration
• Triple Constraint                  –   Scope
   – Cost                            –   Schedule
   – Schedule                        –   Cost
   – Scope – Performance             –   Quality
                                     –   Risk
• SDLC-based
                                     –   Communications
   – Each phase / spiral /
     iteration follows the SDLC      –   Procurement
                                     –   Resource
• Project manager is
  generally a person with
  ad-hoc staff                                            11
PMP skills return in PGMP – in a different way
• Scope, schedule, cost, quality:
    – Baselines; High-level milestones and dependencies
• Procurements
    – May be centralized, maybe not
    – Program Office probably does not do detailed awards*
• Communications – different focus
    – Building support and getting money
• Risk – program-wide
    – Not as detailed. Search for common or institutional risks
• Resources – pools vs names. Human capital planning.
    – One of most important efforts
    – Skill set pools; depends on resourcing at initiative level
• Integration – the primary purpose
                                                                   12
* = deviation from PMI PGM standard
What about portfolios?
• Wall Street metaphor
  – In the end, everything on Wall Street is a dollar
    instrument
• Texts treat as a math problem
  –   Identify weighting factors
  –   Rate investments
  –   Rack and stack
  –   Deal from the top
• It doesn’t work that way
  – Education > public safety?
  – “Math” only works when you have relatively similar
    items                                                13
Real-world portfolio management
Within program                    Enterprise        Never say never

•   Everything is reasonably      •   Focus on a single issue across
    homogeneous                       a wide range of investments
•   Still have to break between       – Could be a strategic direction
    sustainment and project           – Could be a compliance issue
•   For projects only:            •   Non-decisional
     – Rack and stack                 – Cannot approve or reject
     – Below the line:                  investment
         • “Shovel ready” (UFR)       – May be permitted to hamper
         • Deferred or rejected         progress if not addressed
•   For steady state:
     – Force direction with
       performance goals an
       benchmarks

                                                                      14
Things that bug project managers …
Needs to gain perspective      Legitimate issues
• “Arbitrary” budgets and      • Off-the-cuff promises,
  completion dates are           refusal to compromise $,
  doomed to failure              time or scope
• Demands for project          • Micro-management of
  status requires self-          MS-Project detail while
  incrimination                  losing focus on intent
• Interference in activities   • Other projects / initiatives
  below SDLC milestones          are unreliable partners
• Post-mortems just beat a     • Widespread issues are
  dead horse                     known but never solved
• Raising red flags causes     • Cannot get significant
  embarrassment                  issues resolved
                                                            15
Roundup
• Don’t let terminology get         • Roles
  in the way of success               – Organizational governance
• Organizational change is              establishes goals and sets
                                        priorities
  always hard
                                      – Program management
   – If program management              provides the capacities that
     and/or transparency are            project managers will need
     not part of the
                                      – Project management gets
     organizational culture, then
                                        the work done
     you are moving a lot of
     cheese                           – Portfolio management
                                        considers specific issues,
                                        or selects from among
                                        similar opportunities

                                                                  16

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20100530 programs portfolios projects webinar

  • 1. What’s in a Name? Programs, Portfolios and Projects Douglas Brown, Ph.D., PgMP dbrownpm@verizon.net 1
  • 2. Things that make you go “hmm” • If these things keep happening to you – What idiot came up with these arbitrary deadlines and budgets? – Project has been on hold for months because we can’t get the right people (or it is slipping because we are trying to do it with the wrong people) – We keep having the same problem over and over. Everybody can see these problems but nobody does anything about it • Your program management is not working 2
  • 3. Contributing to the confusion … • PMI’s early definition that a program is a grouping of projects (since OBE) • DoD uses the terms “program” and “acquisition” loosely – Calls everything a program, even when it is a project – Does not call anything a project – Projects last so long that they are really programs • Federal “acquisition” dominated by “contracting” • OMB is only interested in projects • Steady-state consumes 50-80% of the resources 3
  • 4. What’s in a name? • Avoids confusion (too late) • Gives you a starting point – “Behold, the people is one, – Understanding your methodology and they have all one means you know what you would language, and this they begin do in the absence of other guidance to do: and now nothing will be restrained from them which • Take what you can get they have imagined to do” – Then, God be bless'd, it is the – "When I use a word," Humpty blessed sun: Dumpty said in a rather a – But sun it is not, when you say it is not; scornful tone, "it means just – And the moon changes even as what I choose it to mean -- your mind. neither more nor less. – What you will have it named, "The question is," said Alice, even that it is; "whether you can make words – And so it shall be so for mean different things." Katharina. "The question is," said Humpty – If they want to have a portfolio Dumpty, "which is to be manager’s meeting instead of a master -- that's all." “program review” – great!! – Don’t let “red” become “green” 4
  • 5. Pick a Starting Point Definitions – according to me … • Program: a collection of activities (project and sustainment) that establish and maintain solutions to complex organizational objectives over an extended period – Programs are a continuous cycle of creation, life and death • Project: a specific time-bounded effort to deliver a new capability – Projects deliver new capabilities • Portfolio: a collection of some or all investments viewed from a particular perspective with the intent of optimizing that perspective * – Selecting better apples from good apples 5 * = deviation from PMI PGM standard
  • 6. Alternative Frameworks Project Level (PMBOK) • Initiate • Plan CPIC (both levels) - OMB • Execute • Analyze or Pre-Select = Plan • Control • Select = Initiate • Close • No activity like Execute • Control Solution • Evaluate =Close Program Level (PMI Program standard) • Pre-Program Setup = Initiate • Program Setup = Plan and Program Management and Technical Infrastructure • Deliver the Benefits = Execute • No activity like Control • Close Governance 6
  • 7. How it all fits Organizational governance Environment, market or higher authorities Strategy Portfolio management In theory … Program plan Program-level reviews Project-level reviews 7
  • 8. Organizational governance • Generally, done by a board – Will require objective staff input to counter program spin • Define missions, objectives, major programs External authorities • Allocate major resource pools – Pie-slices; assumes competence of program planners – Recursive • Total reasonable requirements bubble up Strategy • Acceptable ceilings push down – Forms program baseline • Confirm directions of programs – Continued value, cost-benefit • Resolve organization-wide issues • Inquiry into specific critical activities 8
  • 9. Program management • May be a person or a standing office • Operates WITHIN constraints (baselines) established by organizational governance • Develop program-wide governance • Program objectives – Refine – Allocate to “initiatives” – projects and sustainment • Allocate resource pools – Recursive – Creates project/initiative baselines • Oversee all projects and initiatives Program plan Program-level reviews – Conduct milestone reviews of initiatives – Including in-service reviews • Resolve program-wide issues – Especially dependencies 9
  • 10. Recursive – cyclic Ne w Ne ne ed ed e e Ev s Ev s yz yz al al al al u An u An at at e e Continue Continue l l ro Se ro Se nt nt le le Co Co ct ct Wait till next What about these needs? year??!! This is bureaucratic bull … Cycle (Year) 1 Cycle (Year) 2 10
  • 11. Project Management • Operates within baselines • Project manager masters established at program the details level – Integration • Triple Constraint – Scope – Cost – Schedule – Schedule – Cost – Scope – Performance – Quality – Risk • SDLC-based – Communications – Each phase / spiral / iteration follows the SDLC – Procurement – Resource • Project manager is generally a person with ad-hoc staff 11
  • 12. PMP skills return in PGMP – in a different way • Scope, schedule, cost, quality: – Baselines; High-level milestones and dependencies • Procurements – May be centralized, maybe not – Program Office probably does not do detailed awards* • Communications – different focus – Building support and getting money • Risk – program-wide – Not as detailed. Search for common or institutional risks • Resources – pools vs names. Human capital planning. – One of most important efforts – Skill set pools; depends on resourcing at initiative level • Integration – the primary purpose 12 * = deviation from PMI PGM standard
  • 13. What about portfolios? • Wall Street metaphor – In the end, everything on Wall Street is a dollar instrument • Texts treat as a math problem – Identify weighting factors – Rate investments – Rack and stack – Deal from the top • It doesn’t work that way – Education > public safety? – “Math” only works when you have relatively similar items 13
  • 14. Real-world portfolio management Within program Enterprise Never say never • Everything is reasonably • Focus on a single issue across homogeneous a wide range of investments • Still have to break between – Could be a strategic direction sustainment and project – Could be a compliance issue • For projects only: • Non-decisional – Rack and stack – Cannot approve or reject – Below the line: investment • “Shovel ready” (UFR) – May be permitted to hamper • Deferred or rejected progress if not addressed • For steady state: – Force direction with performance goals an benchmarks 14
  • 15. Things that bug project managers … Needs to gain perspective Legitimate issues • “Arbitrary” budgets and • Off-the-cuff promises, completion dates are refusal to compromise $, doomed to failure time or scope • Demands for project • Micro-management of status requires self- MS-Project detail while incrimination losing focus on intent • Interference in activities • Other projects / initiatives below SDLC milestones are unreliable partners • Post-mortems just beat a • Widespread issues are dead horse known but never solved • Raising red flags causes • Cannot get significant embarrassment issues resolved 15
  • 16. Roundup • Don’t let terminology get • Roles in the way of success – Organizational governance • Organizational change is establishes goals and sets priorities always hard – Program management – If program management provides the capacities that and/or transparency are project managers will need not part of the – Project management gets organizational culture, then the work done you are moving a lot of cheese – Portfolio management considers specific issues, or selects from among similar opportunities 16