Task 1 Test

1. David Wilkie
Part-time student – Course 7502 GBS Management and Risk
Griffith University – Southbank Campus
Student Number: 2848709
21/22 April 2012
David Wilkie

2. Logan City Council Risk Matrix
CONSEQUENCE EXAMPLES
Catastrophic Major Moderate Minor Negligible
Risk rating Action required Communicati Localised damage to
on & Restriction or damage of or Temporary damage to
Loss of all major utilities, records, ICT property, assets or Minimal effect on
Information prolonged service property, assets or records.
Escalate to CEO and data systems and communication. records and restricted infrastructure, records,
disruption to some utilities, Temporary restricted
Red = Council Facilities & Permanent damage to property or
records, ICT data systems access to ICT systems or
access to ICT systems ICT systems or
Asset assets where services have ceased. or communication communication.
extreme Implement a detailed Management & communication. communication for days.
during work hours.
(E: 1- 3) action plan to reduce Sustained adverse publicity
risk rating. Increasing and broadening Periodic, local adverse
surrounding or leading to
adverse publicity, loss of publicity arising from
Escalate to CEO, Intense public, political and media events such as a Govt.
customer confidence, short term adverse
Orange = SLPT and Managers Community scrutiny with critical effects. inquiry, Coroner’s inquiry or
escalating customer community concerns,
Occasional local
LCC RISK CATEGORIES
high Expectations Total divergence between policy and other legal proceedings or publicity.
Implement a detailed complaints. Divergence Some divergence
public opinion. a loss of accreditation.
(H: 1-9) action plan to reduce
Major divergence between
between policy and public between policy and
risk rating. opinion. public opinion.
policy and public opinion.
Escalate to Emergency & Activity KPI’s not met
Managers, Program Disaster Major activity KPIs not met Activity KPI’s not met in
Major activity KPIs not met for in single Branch's
Leaders and specify
Response for one month. Loss of or single locations. Loss of or Loss of or unplanned
Yellow = Finance & several months. Loss of or
unplanned expenditure of > unplanned expenditure of
loss of or unplanned
expenditure of < 1% of
management Legal unplanned expenditure of >20% of expenditure of < 5% of
medium accountability and 10-20% of Budget. Loss of 5-10% of Budget. Loss budget. Loss < 1K.
Leadership & Budget. Loss of 500K or more. budget. Loss between
(M: 1-8) responsibility Management 100K to 500K. between 10K and 100K.
1K and 10K.
Monitor trends and Serious harm / injury or Minor harm or injury Harm, injuries or
plan for improvement. Health,
Extensive and/or illness requiring ongoing where medical ailments that may
Safety & Death or life threatening event.
Security debilitating injury treatment and/or advice or attention require basic first
hospital admission is required. aid.
Manage by routine
Green = low Service delivery severely
procedures Service delivery delays
(L: 1-5) Service delivery severely affected or affected or significant Local service delivery
localised to Minimal effect on
Monitor trends Workforce significant workforce issues workforce issues restricting delays in multiple locations
Stream/Branch or service delivery.
restricting numbers across LCC. numbers at some LCC or community service.
sites.
sites.
CONSE QUE NCE R ATI NGS
Frequency and
Probability or exposure
Catastrophic Major Moderate Minor Negligible
Almost
> 95% to 100% Several times a week E1 E3 H6 H9 M7
certain
Monthly or several
Likely E2 H4 H7 M5 M8
LIKELIHOOD
> 70% to 95 %
times a year
> 30% to 70% Once every 1 -2 years Possible H1 H5 H8 M6 L3
Once every 2 – 5
> 5% to 30%
years
Unlikely H2 M1 M3 L1 L4
Greater than every 5
< 5% Rare H3 M2 M4 L2 L5
years

3. Logan City Council Risk Escalator

4. • Risk Pyramid

5. Risk Type Reporting
Logan City Council (LCC) Classification
Enterprise-Wide Risk Framework Extreme
Extreme ( and
Legend Logan City Council others at CE’s
discretion
Governance
Standing Committees
Operational
Extreme & high risk reviewed. Extreme (and
Receive reports and issue directives others at SLPT’s
discretion
Mayor and
Councillors
Senior Leadership Extreme, High &
Health Safety and Risk medium
Management Committee Performance Team (SLPT)
Risk Status monitored Extreme & high risk reviewed
Corporate Risk Cost Centre Other All risks
Management and Manager / Program Stakeholders
Insurance Program
Risks Identified & Identify risk
Staff assessed
All risks
Identify and
manage risks