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11 ways to simplify the process
and improve the message
Take the stress out of organizational
announcements
1 © Davis & Company
Organizational announcements take a lot of time for communicators to create
and a lot of time for employees to read.
For communicators, you have to research information, write a first draft, go through
six or seven rounds of edits, obtain legal approval and complete the programming and
preparation necessary to deploy before hitting the send button. Whew!
2 © Davis & Company
3 © Davis & Company
For employees, organizational announcements are boring to read and few
people (except those affected) care. Yawn!
B E G I N N E R
1. Articulate objectives
2. Make it easy
3. Shorten the message
4. Show, don’t tell
I N T E R M E D I A T E
5. Build standards
6. Clarify roles
7. Develop a segmentation strategy
8. Tighten your criteria
A D V A N C E D
9. Employ design thinking
10. Build a new framework
11. Get creative
4 © Davis & Company
Don’t stress. Imagine you’re a yoga student and we’re your awesome instructor.
Breathe!
We’ll help simplify organizational announcements to streamline the process and
refresh the message.
5
B E G I N N E R
Simple tweaks to make
organizational announcements
more efficient
1. Articulate objectives
Always ask: “What are organizational announcements for?
What impact do we want to have? Is there anything we
need employees to do differently?”
6 © Davis & Company
B E G I N N E R
1. Articulate objectives
2. Make it easy
3. Shorten the message
4. Show, don’t tell
2. Make it easy
To make organizational announcements routine
and consistent, don’t reinvent the wheel. Based
on your objectives, which dictate your standards,
create a template that you always follow. The idea
is this: plug and play.
7 © Davis & Company
B E G I N N E R
1. Articulate objectives
2. Make it easy
3. Shorten the message
4. Show, don’t tell
3. Shorten the message
Is your organizational announcement running
400 words or more? Cut it to 200, 100 or even
50 words. . . include the essential
information; no more.
8 © Davis & Company
B E G I N N E R
1. Articulate objectives
2. Make it easy
3. Shorten the message
4. Show, don’t tell
4. Show, don’t tell
Most organizational announcements are really
about a change in an organizational structure
or reporting relationships. By creating a chart,
you convey that information much more quickly
and effectively than using verbiage alone.
9 © Davis & Company
B E G I N N E R
1. Articulate objectives
2. Make it easy
3. Shorten the message
4. Show, don’t tell
10
I N T E R M E D I A T E
Strategic moves to make
organizational announcements
more effective
5. Build standards
In the process of making changes, create guidelines
for the proposed “new rules” for organizational
announcements. Get buy-in from key
stakeholders for these improvements.
11 © Davis & Company
I N T E R M E D I A T E
5. Build standards
6. Clarify roles
7. Develop a segmentation
strategy
8. Tighten your criteria
6. Clarify roles
A key problem is that too many cooks are involved—and
it’s not clear who’s really accountable for organizational
announcements or who has approval rights. Create
a RACI (Responsible, Accountable, Consulted
and Informed) matrix to define roles
and get buy-in.
12 © Davis  Company
I N T E R M E D I A T E
5. Build standards
6. Clarify roles
7. Develop a segmentation
strategy
8. Tighten your criteria
7. Develop a segmentation strategy
If 10 percent of your employees cares deeply about an
organizational change, and 90 percent does not,
why share details with the 90 percent? Instead,
send the announcement to those affected
and post the notice on your intranet site for
everyone else.
13 © Davis  Company
I N T E R M E D I A T E
5. Build standards
6. Clarify roles
7. Develop a
segmentation strategy
8. Tighten your criteria
8. Tighten your criteria
Organizations send announcements out for too
many levels. Think about the level of person (or
organizational change) that truly deserves attention.
Senior VPs? Functional leads? Heads of businesses?
Be strict about setting and maintaining
limitations.
14 © Davis  Company
I N T E R M E D I A T E
5. Build standards
6. Clarify roles
7. Develop a segmentation
strategy
8. Tighten your criteria
15
A D V A N C E D
Unconventional methods
to make organizational
announcements memorable
A D V A N C E D
9. Employ design thinking
10. Build a new framework
11. Get creative
9. Employ design thinking
Design thinking is the practice of reframing a problem
based on your customers’ needs. Use this method
with employees to analyze the purpose organizational
announcements serve in your company. Then use
a blank sheet of paper to redesign your
announcements from the ground up.
16 © Davis  Company
A D V A N C E D
9. Employ design thinking
10. Build a new framework
11. Get creative
10. Build a new framework
Most organizational announcements don’t really
deserve to be stand-alone emails, since most aren’t
truly news and don’t directly affect many people.
Consider building an organizational announcement
section in an e-newsletter or website.
17 © Davis  Company
A D V A N C E D
9. Employ design thinking
10. Build a new framework
11. Get creative
11. Get creative
Instead of emails, be creative with your announcements.
Posters? Post-It® Notes, pinned on a wall outside the
cafeteria? Or a thread or group on a social network?
If you had the freedom to think completely
differently, how could you make organizational
announcements really interesting?
18 © Davis  Company
Now that you’re refreshed, are you ready for more
information on organizational announcements?
Visitwww.davisandco.com/change-communication
19 © Davis  Company

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Take the Stress Out of Organizational Announcements

  • 1. 11 ways to simplify the process and improve the message Take the stress out of organizational announcements
  • 2. 1 © Davis & Company Organizational announcements take a lot of time for communicators to create and a lot of time for employees to read.
  • 3. For communicators, you have to research information, write a first draft, go through six or seven rounds of edits, obtain legal approval and complete the programming and preparation necessary to deploy before hitting the send button. Whew! 2 © Davis & Company
  • 4. 3 © Davis & Company For employees, organizational announcements are boring to read and few people (except those affected) care. Yawn!
  • 5. B E G I N N E R 1. Articulate objectives 2. Make it easy 3. Shorten the message 4. Show, don’t tell I N T E R M E D I A T E 5. Build standards 6. Clarify roles 7. Develop a segmentation strategy 8. Tighten your criteria A D V A N C E D 9. Employ design thinking 10. Build a new framework 11. Get creative 4 © Davis & Company Don’t stress. Imagine you’re a yoga student and we’re your awesome instructor. Breathe! We’ll help simplify organizational announcements to streamline the process and refresh the message.
  • 6. 5 B E G I N N E R Simple tweaks to make organizational announcements more efficient
  • 7. 1. Articulate objectives Always ask: “What are organizational announcements for? What impact do we want to have? Is there anything we need employees to do differently?” 6 © Davis & Company B E G I N N E R 1. Articulate objectives 2. Make it easy 3. Shorten the message 4. Show, don’t tell
  • 8. 2. Make it easy To make organizational announcements routine and consistent, don’t reinvent the wheel. Based on your objectives, which dictate your standards, create a template that you always follow. The idea is this: plug and play. 7 © Davis & Company B E G I N N E R 1. Articulate objectives 2. Make it easy 3. Shorten the message 4. Show, don’t tell
  • 9. 3. Shorten the message Is your organizational announcement running 400 words or more? Cut it to 200, 100 or even 50 words. . . include the essential information; no more. 8 © Davis & Company B E G I N N E R 1. Articulate objectives 2. Make it easy 3. Shorten the message 4. Show, don’t tell
  • 10. 4. Show, don’t tell Most organizational announcements are really about a change in an organizational structure or reporting relationships. By creating a chart, you convey that information much more quickly and effectively than using verbiage alone. 9 © Davis & Company B E G I N N E R 1. Articulate objectives 2. Make it easy 3. Shorten the message 4. Show, don’t tell
  • 11. 10 I N T E R M E D I A T E Strategic moves to make organizational announcements more effective
  • 12. 5. Build standards In the process of making changes, create guidelines for the proposed “new rules” for organizational announcements. Get buy-in from key stakeholders for these improvements. 11 © Davis & Company I N T E R M E D I A T E 5. Build standards 6. Clarify roles 7. Develop a segmentation strategy 8. Tighten your criteria
  • 13. 6. Clarify roles A key problem is that too many cooks are involved—and it’s not clear who’s really accountable for organizational announcements or who has approval rights. Create a RACI (Responsible, Accountable, Consulted and Informed) matrix to define roles and get buy-in. 12 © Davis Company I N T E R M E D I A T E 5. Build standards 6. Clarify roles 7. Develop a segmentation strategy 8. Tighten your criteria
  • 14. 7. Develop a segmentation strategy If 10 percent of your employees cares deeply about an organizational change, and 90 percent does not, why share details with the 90 percent? Instead, send the announcement to those affected and post the notice on your intranet site for everyone else. 13 © Davis Company I N T E R M E D I A T E 5. Build standards 6. Clarify roles 7. Develop a segmentation strategy 8. Tighten your criteria
  • 15. 8. Tighten your criteria Organizations send announcements out for too many levels. Think about the level of person (or organizational change) that truly deserves attention. Senior VPs? Functional leads? Heads of businesses? Be strict about setting and maintaining limitations. 14 © Davis Company I N T E R M E D I A T E 5. Build standards 6. Clarify roles 7. Develop a segmentation strategy 8. Tighten your criteria
  • 16. 15 A D V A N C E D Unconventional methods to make organizational announcements memorable
  • 17. A D V A N C E D 9. Employ design thinking 10. Build a new framework 11. Get creative 9. Employ design thinking Design thinking is the practice of reframing a problem based on your customers’ needs. Use this method with employees to analyze the purpose organizational announcements serve in your company. Then use a blank sheet of paper to redesign your announcements from the ground up. 16 © Davis Company
  • 18. A D V A N C E D 9. Employ design thinking 10. Build a new framework 11. Get creative 10. Build a new framework Most organizational announcements don’t really deserve to be stand-alone emails, since most aren’t truly news and don’t directly affect many people. Consider building an organizational announcement section in an e-newsletter or website. 17 © Davis Company
  • 19. A D V A N C E D 9. Employ design thinking 10. Build a new framework 11. Get creative 11. Get creative Instead of emails, be creative with your announcements. Posters? Post-It® Notes, pinned on a wall outside the cafeteria? Or a thread or group on a social network? If you had the freedom to think completely differently, how could you make organizational announcements really interesting? 18 © Davis Company
  • 20. Now that you’re refreshed, are you ready for more information on organizational announcements? Visitwww.davisandco.com/change-communication 19 © Davis Company