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Introduction

• Anodas Software Limited was established in 1999
• First class insurance industry knowledge and expertise
• Deliver tailored and scalable insurance software solutions, development
  and integration services to insurers, underwriters, brokers, MGAs, loss
  adjustors and claims managers
• Access to a highly skilled, globally-positioned workforce of circa 3000
  software professionals and domain experts
• ISO 9001 certified provider of onshore, nearshore and offshore industry
  specific software solutions and services




Copyright © 2010 Zylog Systems Limited. All rights reserved.                2
Current Market Issues


How well positioned and prepared is your business today,
to deal with the issues of tomorrow?




                                  Solvency II
                             Insurance Fraud
                  Claims & Risk Management




Copyright © 2010 Zylog Systems Limited. All rights reserved.   3
Phoenix Claims




• Designed to improve claims administration, management and customer
  service via process automation and comprehensive functionality
• Well-suited for individual corporate claims handlers, loss adjusters and
  claims managers




Copyright © 2010 Zylog Systems Limited. All rights reserved.                 4
Phoenix Claims - Functionality

• Core Integrated Product
  Functionality
        •    Policy Capture
        •    Claims Lifecycle Management
        •    Credit Control
        •    Disbursements
        •    Task Management Automation
        •    Available integration with Microsoft
             and other third party applications
• Available on licensed, hosted and
  subscription-based options



Copyright © 2010 Zylog Systems Limited. All rights reserved.   5
Phoenix Claims - Features & Benefits
Key Features:
•     Available as a stand-alone claims solution or part of an integrated insurance platform
•     Automated production of monthly bordereaux reports
•     Multi-region, currency, taxation and language capabilities
•     Integrated document management
•     Electronic messaging via email or SMS
•     Full audit trail with automatic date and time stamping of all actions
•     Centralised address book and supplier database with intuitive search facility


Key Benefits:
•     Comprehensive data analysis and assessment capabilities
•     Reduced transaction and operational costs
•     Increased productivity and efficiencies of claims staff
•     Improved customer service and satisfaction
•     Low cost of implementation, support and maintenance
•     Rapid development and deployment (get up and running in 30 days)
•     Flexible subscription-based options available

Copyright © 2010 Zylog Systems Limited. All rights reserved.                                   6
Phoenix Claims - Case Study – Studio Bolton
 Specialist Loss Adjusters/Claims Management Company based in Italy serving
 International and Domestic Insurers in Europe, North Africa and the Middle East

Challenges
     Required a flexible, web-based Claims Mgmt System to replace paper-based, labour intensive processes
     Required full end-to-end Claims Mgmt functionality, with good MI
     Client needed one core business platform providing Claims Mgmt functionality for all Product Lines

 Solution
      Single Claims Mgmt Platform for all Product Lines, with time and disbursement recording, invoice
       generation, Automated bordereaux production, electronic document management and workflow
      System Deployed and Fully Operational according to client’s timescale requirements
      Development and Deployment of some 12 Product Lines

 Business Benefits
      Increased productivity and dramatically reduced costs
      Mobilization of workforce with ability to see and action files from anywhere
      Real time, meaningful MI available to line managers, business owners and clients
      Improved customer service and response time with fewer resources

Copyright © 2010 Zylog Systems Limited. All rights reserved.                                                 7
Phoenix Claims – Application Architecture
                                                                   Client Web browser

                                 Broker                     Agent                  Loss Adjuster           Claims Manager



                                                                  Web Application Server
Presentation
                                                                                                                                   Phoenix


                                                                           WEB
                                                                                                                               Word Document
                                                                                                                                 Generator
                                                                                                                               File Management
                                                                                                                                Sun Accounts
                                                                                                                                MS Dynamics
                                                                      Business Rules
                                                                                                                                 MS Outlook
                                                                                                                                  Calendar
 Business                   Create New Claims                Record Claim Details           Disbursement       Raise Invoice


                                                                  Data Access Layer (DAL)



Data Access                                                             Database



   Copyright © 2010 Zylog Systems Limited. All rights reserved.
Zylog Propositions
End-to-End IT Services & Consulting                            Industry-Specific Software Solutions
Based on the specific needs of the client, Zylog offers:       Zylog offers industry-specific software solutions for:
•   Application Modernisation/Migration                        •    Insurance
•   SAP Integration Services                                          •    Phoenix
•   ISV SaaS Services                                                 •    Phoenix Claims
•   Mobile Computing                                           •    Banking & Finance
•   IT Outsourcing & Offshoring                                       •    Bank Companion
•   Managed IT Services                                        •    Field Service Management
•   Open Source Services                                              •    FieldPower
                                                               •    Electronic Waste Management
                                                                      •    Silvanus
                                                               •    Telecommunications
                                                                      •    NOTIS




Copyright © 2010 Zylog Systems Limited. All rights reserved.                                                            9
Zylog Values
                                                    •     Unparalleled dedication and commitment to our
                                                          customers and partners
                                                    •     Excellence through best practices, quality
                                                          governance and proven delivery methodologies
                                                    •     Highly skilled, globally-positioned workforce of circa
                                                          3000 software professionals and domain experts
                                                    •     Scalability & adaptability in all the IT solutions &
                                                          services we offer
                                                    •     On-time & on-budget delivery
                                                    •     Enhancing our reputation as trusted advisors across
                                                          various industries & technologies
                                                    •     Offering flexible engagement models to our
                                                          customers & partners
                                                    •     Providing state-of-the-art products, solutions &
                                                          services
                                                    •     Continuing to develop our network of global
                                                          workforce talent

Copyright © 2010 Zylog Systems Limited. All rights reserved.                                                   10
Zylog Development
                                                                                                                           2010
                                                                                                                    Globally positioned
                                                                                                                  workforce of circa 3000
                                                                                                                  Software Engineers and
                                                                                        2008 - 10                 Subject Matter Experts
                                                                                  Various vertical market
                                                                                   companies acquired
                                                                                                                              2009-10
                                                                                                                2008-9         $175m
                                                                                                            $151m Turnover    Turnover
                                                                                             2007-8
                                                                                         $153m Turnover


                                                                                    2006-7
                                                                                 $93m Turnover

                                                                                     2007
                                                  2004                    Zylog IPO through BSE/NSE
                                              Zylog Europe
                                              incorporated
                1996
         Opened ODC – Chennai
           Opened USA office


                                     1999
       1995                         Anodas
Zylog incorporated               incorporated


      Copyright © 2010 Zylog Systems (EUROPE) Ltd. All rights reserved.                                                                     11
Zylog Technology Partners
Zylog has strategic technology alliances with a number of Partners, including:
•     Dell
•     HP
•     IBM
•     JBoss
•     Microsoft
•     Motorola
•     MPL Systems
•     Oracle
•     Redhat
•     Sage Software
•     SAP
•     SAS
•     Sonicwall
•     Sprint
•     Ubuntu
•     VMware

Copyright © 2010 Zylog Systems Limited. All rights reserved.                 12
Zylog Global Customers




Copyright © 2010 Zylog Systems Limited. All rights reserved.
Zylog Global Operations




 Bangalore • Chennai • Chicago • Dubai • Edison • Fairfax • Houston • Hyderabad • London
Montreal • Mumbai • Ottawa • Paris • San Francisco • Singapore • Stuttgart • Toronto • Zurich



    Copyright © 2010 Zylog Systems Limited. All rights reserved.                       14

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Phoenix Claims Insurance Software Platform

  • 1. 1
  • 2. Introduction • Anodas Software Limited was established in 1999 • First class insurance industry knowledge and expertise • Deliver tailored and scalable insurance software solutions, development and integration services to insurers, underwriters, brokers, MGAs, loss adjustors and claims managers • Access to a highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts • ISO 9001 certified provider of onshore, nearshore and offshore industry specific software solutions and services Copyright © 2010 Zylog Systems Limited. All rights reserved. 2
  • 3. Current Market Issues How well positioned and prepared is your business today, to deal with the issues of tomorrow? Solvency II Insurance Fraud Claims & Risk Management Copyright © 2010 Zylog Systems Limited. All rights reserved. 3
  • 4. Phoenix Claims • Designed to improve claims administration, management and customer service via process automation and comprehensive functionality • Well-suited for individual corporate claims handlers, loss adjusters and claims managers Copyright © 2010 Zylog Systems Limited. All rights reserved. 4
  • 5. Phoenix Claims - Functionality • Core Integrated Product Functionality • Policy Capture • Claims Lifecycle Management • Credit Control • Disbursements • Task Management Automation • Available integration with Microsoft and other third party applications • Available on licensed, hosted and subscription-based options Copyright © 2010 Zylog Systems Limited. All rights reserved. 5
  • 6. Phoenix Claims - Features & Benefits Key Features: • Available as a stand-alone claims solution or part of an integrated insurance platform • Automated production of monthly bordereaux reports • Multi-region, currency, taxation and language capabilities • Integrated document management • Electronic messaging via email or SMS • Full audit trail with automatic date and time stamping of all actions • Centralised address book and supplier database with intuitive search facility Key Benefits: • Comprehensive data analysis and assessment capabilities • Reduced transaction and operational costs • Increased productivity and efficiencies of claims staff • Improved customer service and satisfaction • Low cost of implementation, support and maintenance • Rapid development and deployment (get up and running in 30 days) • Flexible subscription-based options available Copyright © 2010 Zylog Systems Limited. All rights reserved. 6
  • 7. Phoenix Claims - Case Study – Studio Bolton Specialist Loss Adjusters/Claims Management Company based in Italy serving International and Domestic Insurers in Europe, North Africa and the Middle East Challenges  Required a flexible, web-based Claims Mgmt System to replace paper-based, labour intensive processes  Required full end-to-end Claims Mgmt functionality, with good MI  Client needed one core business platform providing Claims Mgmt functionality for all Product Lines Solution  Single Claims Mgmt Platform for all Product Lines, with time and disbursement recording, invoice generation, Automated bordereaux production, electronic document management and workflow  System Deployed and Fully Operational according to client’s timescale requirements  Development and Deployment of some 12 Product Lines Business Benefits  Increased productivity and dramatically reduced costs  Mobilization of workforce with ability to see and action files from anywhere  Real time, meaningful MI available to line managers, business owners and clients  Improved customer service and response time with fewer resources Copyright © 2010 Zylog Systems Limited. All rights reserved. 7
  • 8. Phoenix Claims – Application Architecture Client Web browser Broker Agent Loss Adjuster Claims Manager Web Application Server Presentation Phoenix WEB Word Document Generator File Management Sun Accounts MS Dynamics Business Rules MS Outlook Calendar Business Create New Claims Record Claim Details Disbursement Raise Invoice Data Access Layer (DAL) Data Access Database Copyright © 2010 Zylog Systems Limited. All rights reserved.
  • 9. Zylog Propositions End-to-End IT Services & Consulting Industry-Specific Software Solutions Based on the specific needs of the client, Zylog offers: Zylog offers industry-specific software solutions for: • Application Modernisation/Migration • Insurance • SAP Integration Services • Phoenix • ISV SaaS Services • Phoenix Claims • Mobile Computing • Banking & Finance • IT Outsourcing & Offshoring • Bank Companion • Managed IT Services • Field Service Management • Open Source Services • FieldPower • Electronic Waste Management • Silvanus • Telecommunications • NOTIS Copyright © 2010 Zylog Systems Limited. All rights reserved. 9
  • 10. Zylog Values • Unparalleled dedication and commitment to our customers and partners • Excellence through best practices, quality governance and proven delivery methodologies • Highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts • Scalability & adaptability in all the IT solutions & services we offer • On-time & on-budget delivery • Enhancing our reputation as trusted advisors across various industries & technologies • Offering flexible engagement models to our customers & partners • Providing state-of-the-art products, solutions & services • Continuing to develop our network of global workforce talent Copyright © 2010 Zylog Systems Limited. All rights reserved. 10
  • 11. Zylog Development 2010 Globally positioned workforce of circa 3000 Software Engineers and 2008 - 10 Subject Matter Experts Various vertical market companies acquired 2009-10 2008-9 $175m $151m Turnover Turnover 2007-8 $153m Turnover 2006-7 $93m Turnover 2007 2004 Zylog IPO through BSE/NSE Zylog Europe incorporated 1996 Opened ODC – Chennai Opened USA office 1999 1995 Anodas Zylog incorporated incorporated Copyright © 2010 Zylog Systems (EUROPE) Ltd. All rights reserved. 11
  • 12. Zylog Technology Partners Zylog has strategic technology alliances with a number of Partners, including: • Dell • HP • IBM • JBoss • Microsoft • Motorola • MPL Systems • Oracle • Redhat • Sage Software • SAP • SAS • Sonicwall • Sprint • Ubuntu • VMware Copyright © 2010 Zylog Systems Limited. All rights reserved. 12
  • 13. Zylog Global Customers Copyright © 2010 Zylog Systems Limited. All rights reserved.
  • 14. Zylog Global Operations Bangalore • Chennai • Chicago • Dubai • Edison • Fairfax • Houston • Hyderabad • London Montreal • Mumbai • Ottawa • Paris • San Francisco • Singapore • Stuttgart • Toronto • Zurich Copyright © 2010 Zylog Systems Limited. All rights reserved. 14