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Forming agile teams
Where do fantastic agile teams come from?




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Dave Sharrock
                 15+ yrs experience`
     regulatory international
        B2B matchmaking MBA IPO

   agile husband start-up
                sometime Canadian
              father
      executive outsourcing
          B2C data analysis
         seismology scrum
     English go canucks go

email: dave.sharrock@agile42.com
twitter: @davesharrock
skype: dave.sharrock
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
what do you look for in a team
                               forming agile teams                 as a manager, as an agile team
                                                                   member and as a customer
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
forming agile team has different,
                                    often conflicting objectives,
                                 depending on your point of view




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
“A team effort is a lot of
 people doing what I say.”

Michael Winner
British Writer and Film Director




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
"What we need to do is
learn to work in the
system, by which I mean
that everybody is there
not for individual
competitive profit or
recognition, but for
contribution to the
system as a whole on a
win-win basis."

W. Edward Deming




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
steps to forming a
fantastic team
characteristics of an agile team




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
characteristics of a
scrum team
• cross-functional
• 7±2 people
• co-located




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
how many agile teams meet the
                                                                   poll   scrum characteristics?
agile42 | We advise, train and coach companies building software          www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
the team includes all the skills
                    cross-functional teams                         necessary to deliver the end
                                                                   product (from concept to cash)
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
every team will have its
                                    specialists working together to
                                       deliver an end product




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
sometimes you can’t because of:

scaling - too many people
or too big a product
                                                                                                                     Scrum of




                                                                                                         Tea           Tea                Tea




                                                                                              Scrum of                                          Scrum of




                                                                               Tea              Tea            Tea              Tea               Tea         Tea




                                                                       Scrum of                                                                                     Scrum of




                                                           Tea           Tea            Tea                                                             Tea           Tea            Tea




                                                Scrum of                                      Scrum of                                      Scrum of                                       Scrum of




                                     Tea          Tea            Tea              Tea           Tea            Tea           Tea                 Tea          Tea              Tea           Tea      Tea




agile42 | We advise, train and coach companies building software                                                                      www.agile42.com |        All rights reserved. Copyright © 2007 - 2011.
sometimes you can’t because of:

scaling - too many people
or too big a product

different technologies,
products, backlogs




 agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
sometimes you can’t because of:

scaling - too many people
or too big a product

different technologies,
products, backlogs

limited availability of
specialists, e.g. architect



 agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
sometimes you can’t because of:

scaling - too many people
or too big a product

different technologies,
products, backlogs                                                  then you need to
                                                                    1. manage
limited availability of                                                dependencies
specialists, e.g. architect
                                                                    2. create
                                                                       knowledge

 agile42 | We advise, train and coach companies building software     www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
specialists exist on the team,
                              but every team member pitches in
                                   to help when necessary




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
a result of self-organization,
                                            not cross-functionality




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
The Ringelmann effect refers to
                          optimum (agile) team                     a combination of social loafing
                            size is 7±2 people                     and coordination losses
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
the Ringelmann
effect
The more people Ringelmann
added to a group, the greater the
decline in personal effort.
Three people pulled at only 2.5x
the average individual effort, and
eight people pulled at a force
equal to the combined individual
effort of only four people.



agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
social loafing
                (and coordination losses)
             increase with team size




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
the perfect size is...




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
many aspects of distributed
                           co-located vs. virtual                  teams are still unclear

agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
global market in labour
                                         means distributed or virtual
                                          teams are here to stay in
                                           many businesses today




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
many agile practices work just
                                     great with distributed teams




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agile practices
support distributed
teams
“Teams in which leaders
periodically gathered information
about others and revealed
information about themselves
performed better than teams in
which members did not do this.”
                                           Suzanne Weisband
                                          Associate Professor




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
significant risk factors
 for virtual teams
 • Insufficient knowledge transfer
 • Lack of project team cohesion
 • Cultural or language differences
 • Inadequate technical resources,
   i.e. hardware, processing
   availability
 • Resource inexperience with
   company and its processes
 • Loss of key resource(s) that
   impact the project
 • Hidden agendas impact the
   project


Project Risk Differences Between
Virtual and Co-Located Teams, Reed & Night

 agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
six common misperceptions about teamwork

      •Misperception #1: Harmony helps
      •Misperception #2: It's good to mix it up
      •Misperception #3: Bigger is better
      •Misperception #4: Face-to-face interaction is passé
      •Misperception #5: It all depends on the leader
      •Misperception #6: Teamwork is magical


Six Common Misperceptions about Teamwork
by J. Richard Hackman

     agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
common misperceptions: harmony helps

          Harmony helps




                                                                        disagreements can be
                                                                           good for a team

Six Common Misperceptions about Teamwork
by J. Richard Hackman

     agile42 | We advise, train and coach companies building software      www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Dear ScrumMaster,

                                Remember:
                                - don’t let it get personal
                                - or get out of hand

                                Yours
                                The Team


agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
common misperceptions: its good to mix it up

  Its good to mix it up




                                                                          the longer a team stays
                                                                        together, the better they do
Six Common Misperceptions about Teamwork
by J. Richard Hackman

     agile42 | We advise, train and coach companies building software            www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
again a fact of corporate life...




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
but get experience of excellence
                                      before breaking teams




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
common misperceptions: it depends on the leader
             It all depends
             on the leader




                                                                        the most powerful thing
                                                                          a leader can do is to
                                                                          create conditions for
                                                                         self-organization, and
Six Common Misperceptions about Teamwork
by J. Richard Hackman
                                                                          launch the team well
     agile42 | We advise, train and coach companies building software          www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
leadership challenge
    “However most of the high-
    performance teams were not
    manager-led teams.

    They were teams where the
    management had deliberately
    stepped back, or was
    inattentive or where one reason
    or another was totally absent,
    thus enabling the team to self-
    organize.”

                                        Steve Denning




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
common misperceptions: teamwork is magical

 Teamwork is magical




                                                                         It takes careful thought
                                                                        and preparation to stack
                                                                           the deck for success
Six Common Misperceptions about Teamwork
by J. Richard Hackman

     agile42 | We advise, train and coach companies building software          www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
how will we form the
team
• self-organized trumps allocated
• constrained trumps random
• loose fit trumps tightly controlled




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
how have your agile teams been
                                           your experience         formed - and what worked well,
                                                                   and what didn’t work well
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agree constraints
                                                                   beforehand




agile42 | We advise, train and coach companies building software       www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agree constraints
                                                                   beforehand

                                                                   allow random or
                                                                   self-organized selection




agile42 | We advise, train and coach companies building software       www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agree constraints
                                                                   beforehand

                                                                   allow random or
                                                                   self-organized selection

                                                                   immediately allow
                                                                   team identity to form




agile42 | We advise, train and coach companies building software       www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agree constraints
                                                                   beforehand

                                                                   allow random or
                                                                   self-organized selection

                                                                   immediately allow
                                                                   team identity to form

                                                                   celebrate team selection


agile42 | We advise, train and coach companies building software       www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
“Coming together is a beginning.
  Keeping together is progress.
  Working together is success.”
          Henry Ford



                                                                             thank you

                                                                    dave.sharrock@agile42.com
                                                                         skype: dave.sharrock
                                                                        follow us on: @agile42
                                                                   follow me on: @davesharrock
agile42 | We advise, train and coach companies building software          www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.

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How to form agile teams

  • 1. Forming agile teams Where do fantastic agile teams come from? agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 2. Dave Sharrock 15+ yrs experience` regulatory international B2B matchmaking MBA IPO agile husband start-up sometime Canadian father executive outsourcing B2C data analysis seismology scrum English go canucks go email: dave.sharrock@agile42.com twitter: @davesharrock skype: dave.sharrock agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 3. what do you look for in a team forming agile teams as a manager, as an agile team member and as a customer agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 4. forming agile team has different, often conflicting objectives, depending on your point of view agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 5. “A team effort is a lot of people doing what I say.” Michael Winner British Writer and Film Director agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 6. "What we need to do is learn to work in the system, by which I mean that everybody is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis." W. Edward Deming agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 7. steps to forming a fantastic team characteristics of an agile team agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 8. characteristics of a scrum team • cross-functional • 7±2 people • co-located agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 9. how many agile teams meet the poll scrum characteristics? agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 10. the team includes all the skills cross-functional teams necessary to deliver the end product (from concept to cash) agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 11. every team will have its specialists working together to deliver an end product agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 12. sometimes you can’t because of: scaling - too many people or too big a product Scrum of Tea Tea Tea Scrum of Scrum of Tea Tea Tea Tea Tea Tea Scrum of Scrum of Tea Tea Tea Tea Tea Tea Scrum of Scrum of Scrum of Scrum of Tea Tea Tea Tea Tea Tea Tea Tea Tea Tea Tea Tea agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 13. sometimes you can’t because of: scaling - too many people or too big a product different technologies, products, backlogs agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 14. sometimes you can’t because of: scaling - too many people or too big a product different technologies, products, backlogs limited availability of specialists, e.g. architect agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 15. sometimes you can’t because of: scaling - too many people or too big a product different technologies, products, backlogs then you need to 1. manage limited availability of dependencies specialists, e.g. architect 2. create knowledge agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 16. specialists exist on the team, but every team member pitches in to help when necessary agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 17. a result of self-organization, not cross-functionality agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 18. The Ringelmann effect refers to optimum (agile) team a combination of social loafing size is 7±2 people and coordination losses agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 19. the Ringelmann effect The more people Ringelmann added to a group, the greater the decline in personal effort. Three people pulled at only 2.5x the average individual effort, and eight people pulled at a force equal to the combined individual effort of only four people. agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 20. social loafing (and coordination losses) increase with team size agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 21. the perfect size is... agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 22. many aspects of distributed co-located vs. virtual teams are still unclear agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 23. global market in labour means distributed or virtual teams are here to stay in many businesses today agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 24. many agile practices work just great with distributed teams agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 25. agile practices support distributed teams “Teams in which leaders periodically gathered information about others and revealed information about themselves performed better than teams in which members did not do this.” Suzanne Weisband Associate Professor agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 26. significant risk factors for virtual teams • Insufficient knowledge transfer • Lack of project team cohesion • Cultural or language differences • Inadequate technical resources, i.e. hardware, processing availability • Resource inexperience with company and its processes • Loss of key resource(s) that impact the project • Hidden agendas impact the project Project Risk Differences Between Virtual and Co-Located Teams, Reed & Night agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 27. six common misperceptions about teamwork •Misperception #1: Harmony helps •Misperception #2: It's good to mix it up •Misperception #3: Bigger is better •Misperception #4: Face-to-face interaction is passé •Misperception #5: It all depends on the leader •Misperception #6: Teamwork is magical Six Common Misperceptions about Teamwork by J. Richard Hackman agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 28. common misperceptions: harmony helps Harmony helps disagreements can be good for a team Six Common Misperceptions about Teamwork by J. Richard Hackman agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 29. Dear ScrumMaster, Remember: - don’t let it get personal - or get out of hand Yours The Team agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 30. common misperceptions: its good to mix it up Its good to mix it up the longer a team stays together, the better they do Six Common Misperceptions about Teamwork by J. Richard Hackman agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 31. again a fact of corporate life... agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 32. but get experience of excellence before breaking teams agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 33. common misperceptions: it depends on the leader It all depends on the leader the most powerful thing a leader can do is to create conditions for self-organization, and Six Common Misperceptions about Teamwork by J. Richard Hackman launch the team well agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 34. leadership challenge “However most of the high- performance teams were not manager-led teams. They were teams where the management had deliberately stepped back, or was inattentive or where one reason or another was totally absent, thus enabling the team to self- organize.” Steve Denning agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 35. common misperceptions: teamwork is magical Teamwork is magical It takes careful thought and preparation to stack the deck for success Six Common Misperceptions about Teamwork by J. Richard Hackman agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 36. how will we form the team • self-organized trumps allocated • constrained trumps random • loose fit trumps tightly controlled agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 37. how have your agile teams been your experience formed - and what worked well, and what didn’t work well agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 38. agree constraints beforehand agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 39. agree constraints beforehand allow random or self-organized selection agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 40. agree constraints beforehand allow random or self-organized selection immediately allow team identity to form agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 41. agree constraints beforehand allow random or self-organized selection immediately allow team identity to form celebrate team selection agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 42. “Coming together is a beginning. Keeping together is progress. Working together is success.” Henry Ford thank you dave.sharrock@agile42.com skype: dave.sharrock follow us on: @agile42 follow me on: @davesharrock agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.