2. 2
1 We don’t understand the term
“Capacity building is one of
the most fashionable, yet
least understood terms in
the nonprofit sector today”
(Ann Philburn)
“There is a striking lack of a
shared definition, its
features and essential
elements”
Tony Proscio describes it as
“an empty word with a
comfortably wide girth”
3. 3
Definitions of Capacity Building
It refers to the process of enhancing
an organization's abilities to perform
specific activities.
An Organizational capacity
building approach is used by NGOs
to develop internally so they can
better fulfil their defined mission
4. 2 We don’t
anticipate
the barriers
to
knowledge
transfer
Understanding the
audience
Language
Imagery
Social, Political, and
Religious Sensibilities
and Transfer
Training
Appropriateness
Translation
Expertise
5. 5
Addressing
the barriers
How long are we
prepared to take to build
the required capabilities
and capacity
Are all parties clear on
the specific objectives
and success criteria of
the engagement
Capacity building must be
built on firm
organizational
foundations and
processes
Suitable Resources and
Support will need to be
made available including
staff with sufficient
experience and skills
Effective Capacity
building is founded upon
a learning and knowledge
exchange
Clear Evaluation criteria
of successful projects
must be established
6. 3 We don’t
use a
range of
Capacity
Building
Activities
Providing access to information and
resources (for example, databases,
libraries and web sites)
Publications
Training (public, customized or on-line)
Consultation (for example, coaching,
facilitating, expert advice and conducting
research)
Coordinating alliances
7. 7
Capacity
Building
Activities
Increasing access
to data and
information
Facilitating wider
engagement and
networking
Promoting and
facilitating the
sharing of
experience
Providing tools,
standards and
guidance
Delivering formal
training and
workshops
Providing “on the
job” training and
assistance
Influence on the
actions of others
8. 8
4 We don’t
plan to
build
capacity
for Today
and
Tomorrow
We must anticipate the services
required both today and in the
future
The shape of services changes
over time
Innovation offers new
opportunities to deliver services
with greater reach and impact
Recognises potential future
imperatives
16. Advice and
Assessment
Self and Peer Assessment and Advice
• Independent resources and reviews
of products and use
• Links and seeding of social media
channels
• Escalation routes
Specialist Assessments
• Training on process for community
teams
• Developing communities of practice
• Referral Routes
18. Training
• Conferences and discrete events not
successful in bringing change
• Training needed to be on demand
and delivered in bite sized chunks
• Training benefits from local
mediation
• Training needs local context
24. Accessible
Content
Policy may not exist
Training may require English
Tools may not support
languages
Content sources may vary
Infrastructure may not exist
27. What do
successful
capacity
building
programs
look like
• Have clearly defined agreed objectives
• Be established within a clear and
transparent framework for change
• Operate at all levels with an organization
• Be owned by the target organization
• Incentivize individuals and organizations to
change and adapt
• Address both knowledge and internal
structure, roles and processes
• Develop a model of knowledge transfer
that is flexible and provides for both
teaching and mentoring in a variety of
forms
• Provide on demand support
• Evaluate success and issues arising
28. 28
Example Building
AT Capacity within
a Health Service
• Establishing Processes
• Building Escalation
• Identifying Champions
• Developing Job Descriptions
• Working Alongside
• Mentoring
• Training
• Providing equipment
29. 29
Contact and Further Resources
Website www.accessandinclusion.net
Email david@davebanesaccess.org
Access and Technology News http://paper.li/e-1452749534#
Global Symbols www.globalsymbols.com
Social Media
Facebook www.facebook.com/accessandinclusion
LinkedIn https://www.linkedin.com/in/davebanesaccess
Pinterest https://uk.pinterest.com/Davebanesaccess/
Instagram https://www.instagram.com/davebanes
Twitter @davebanesaccess
Slideshare www.slideshare.net/davebanesaccess
Tumblr https://www.tumblr.com/blog/davebanesaccess
YouTube https://www.youtube.com/user/DaveBanesAccess
30. 30
Contact and Further Resources
Access Interact
www.accessinteract.eu
Building Capacity for Peer Interaction
between disabled and non disabled
peers