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Some major mobile headlines
 25 million monthly mobile browsers -
     Over half of the web audience
     +17m 25+ year olds


 22% of UK internet browsers only access the web via mobile
     And 23% of other consumers online time is spent on mobile


 15 - 29% of vertical based search is now from a mobile device


 51% of the UK use a smartphone
     Android now beats iPhone with 6.3m devices


 Consumers spend longer engaging with Facebook mobile than online
Research from Google and IPsos shows mobile is an
essential tool for consumers

 74% use their phone with other media
   49% whilst listening to music


 45% of smartphone users, use their phone while
  in store
   21% changed their mind about a purchase in store
    due to phone research


 34% have already made purchases on their
  phone
A quick look at the Size of the marketplace
Consumers are buying more smartphones
than PCs…




                     22% of UK web users only access
                               via mobile




                     Source: Pc VS Smartphone Chart: Rbc Capital Markets ESTIMATES
2008 was the year of the mobile, we’re now
in the age of mobile
20,000,000




15,000,000




10,000,000




 5,000,000
                                            20m mobile internet users
                          August 2008            + 32% y-o-y
        0




Mobile web users, browse for an average of 35 times, for 10 minutes
                              a visit
23% of online time is spent on mobile




                        Source: Comscore GSMA/MMM




                       22% of UK web users only access
                                 via mobile
Android is bigger than ever, and has
overtaken Apple
Mobile search is growing at the same rate as
early desktop search
And Facebook is close behind Google, as the
2nd top mobile destination




  And is more frequently visited on mobile versus online, and for longer.
          It is not yet possible to advertise on Facebook mobile
Mobile Search is taking large volumes of
traditional online search

                       Percentage of overall queries that are mobile
 35.0%


           29.6%
 30.0%


 25.0%


 20.0%
                               16.8%
                                                15.5%                  15.4%           14.9%
 15.0%


 10.0%


 5.0%


 0.0%
         Restaurants            Autos    Consumer Electronics   Fiance And Insurance
                                                                    Finance and        Travel
                                                                     Insurance
But it’s not just the young un’s who are
using the mobileOnline Mobile Population
               The
                    web
                  14,000



                  12,000



                  10,000
 Audience (000)




                   8,000



                   6,000



                   4,000



                   2,000



                      0
                           Male   Female   13-17   18-24       25-34   35-44   45-54   55+
                                                     Demographic

                      23.9 million adults 13+ in the UK use the mobile web
Mobile browsing is expected to exceed
desktop by 2014
83.0m
Total mobile market 2010




                 A 116% rise


      37.9m
Total mobile market 2009
And UK Mobile Advertising revenues are
  expected to reach £1bn by 2015
                          FirstPartner UK Mobile Advertising Forecast 2011-2015
              1,200,000
                                                                            £992m
              1,000,000

                                                            £767m
               800,000
                                                                                       Video
   £ (000s)




                                                                                       Search
               600,000
                                             £498m                                     Mobile Internet (Banners)
                                                                                       MMS/SMS Push Advertising
               400,000
                                     £294m                                             Games
                             £142m
               200,000


                     0                                                                   www.firstpartner.net
                             2011     2012     2013          2014            2015
                                                                                    Copyright FirstPartner2011


FirstPartner                                  Copyright FirstPartner 2011
Text
How the display market is split

     Mobile         Premium         Traditional
  Networks and      Networks      Publishers and
     DSPs                             Portals
3 key mobile trends for 2012




  Video                  Location              Rich Media

          What is working best in the mobile space
                  and where is the growth?
Video
Behind social media usage, video is the
second largest use of the mobile web

          2011
          +114%




          2010
There are only a few buying points for
mobile




      70 million impressions
              a month



          Over 4 million
         visitors, via 3G a
               month
Location
Location offers precise targeting and personalisation to
our media that no other channel can offer

  Response rates between 5% and
               12%!
Targeted rich display, with directions to nearest
cinema




   Location is also possible with display, though volume can be small, useful as a push
   mechanism, while check-in or SMS is best used to pull
Rich media
The advent of HTML5 means that mobile finally has a
way to deliver rich display creative




                                     60 seconds dwell
                                           times
HTML5 has also allowed for rich microsite destinations
that offer immersive content to engagers




                                                     *Negotiable
3 trends that will develop further in 2012




     Dual-           Tags        The Cloud
    screen
Connecting TV with mobile
NFC will begin to find its feet, but QR will be
utilised further, more intelligently
As smartphone penetration rises, along with
ubiquitous Wi-Fi, cloud based solutions will be
even widespread
Recent IAB research on the strength of
PC, mobile and tablets through the purchase
cycle
Smartphones are used at every stage of the purchase
process
    Recall of                          Internet research                                                   Purchase:
                                                                                                      • Physical products
 product/brand:                           conducted:
                                                                                                       • Services / tickets
• Social Networks                    • Research (site visits)
                                                                                                      • Digital downloads
• Display adverts                          • Search
                                                                                                        provided separately


   Awareness                                 Research                                                       Purchase
                                                                                                           Purchase




                                                                                                         80%
                                                  78%


                                                                                                                PC

       52%
                                                   54%
        45%

                    38%                                                                                   34%

               of respondents use their
                                                                                                            Smartphone
                 smartphone in store
                                                     Awareness, Research and Purchase Base (unweighted): All respondents (n=789)
Whilst PCs are primarily used for the purchase of physical products.
Tablet purchases sit between PC and smartphone trends and
smartphones still feature heavily
                              Purchase Gap Analysis
90%
                   78%
80%
         PC                                                                                                     69%
70%                63%
60%                                                     55%
50%    Tablet                                           47%
                   39%                                                                                                44%
40%                                                                                                                   43%
                                                        28%
30%   Smartphone

20%
10%
 0%
              Physical item                 Service or ticket                                      Digital download


                               F1.a. How frequently, if at all, have you used your mobile / smartphone to purchase something in one of the following ways?
                               F4.a. How frequently, if at all, have you used your PC/ laptop/ netbook to purchase something in one of the following ways?
                                           Base: Those that access mobile internet (n=672), Those that access PC internet (n=789), Tablet users (n=152)
Key takeout's from the research

1.   Both mobile and online are used from awareness to research to purchase.
     Providing a seamless experience across both platforms counts as good
     customer service.
2.   Half of those following up adverts on smartphones, are sent there by TV. All
     TV activity should have a mobile call to action.
3.   Over a third of respondents use their smartphone in store. Retailers that
     optimise for, rather than fight, this will be the long term winners.
4.   Smartphone users are twice as likely to follow up on a product on mobile
     compared to in store.
5.   Tablet owners spend 4 ½ hours a week browsing and shopping. Retailers
     can drive incremental sales by creating a rich environment on tablets to
     engage shoppers.
We will help you start planning and preparing for
the evolution of mobile
Thank you,
any questions?

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Mediacom mobile and gsk

  • 1.
  • 2. Some major mobile headlines  25 million monthly mobile browsers -  Over half of the web audience  +17m 25+ year olds  22% of UK internet browsers only access the web via mobile  And 23% of other consumers online time is spent on mobile  15 - 29% of vertical based search is now from a mobile device  51% of the UK use a smartphone  Android now beats iPhone with 6.3m devices  Consumers spend longer engaging with Facebook mobile than online
  • 3. Research from Google and IPsos shows mobile is an essential tool for consumers  74% use their phone with other media  49% whilst listening to music  45% of smartphone users, use their phone while in store  21% changed their mind about a purchase in store due to phone research  34% have already made purchases on their phone
  • 4. A quick look at the Size of the marketplace
  • 5. Consumers are buying more smartphones than PCs… 22% of UK web users only access via mobile Source: Pc VS Smartphone Chart: Rbc Capital Markets ESTIMATES
  • 6. 2008 was the year of the mobile, we’re now in the age of mobile 20,000,000 15,000,000 10,000,000 5,000,000 20m mobile internet users August 2008 + 32% y-o-y 0 Mobile web users, browse for an average of 35 times, for 10 minutes a visit
  • 7. 23% of online time is spent on mobile Source: Comscore GSMA/MMM 22% of UK web users only access via mobile
  • 8. Android is bigger than ever, and has overtaken Apple
  • 9. Mobile search is growing at the same rate as early desktop search
  • 10. And Facebook is close behind Google, as the 2nd top mobile destination And is more frequently visited on mobile versus online, and for longer. It is not yet possible to advertise on Facebook mobile
  • 11. Mobile Search is taking large volumes of traditional online search Percentage of overall queries that are mobile 35.0% 29.6% 30.0% 25.0% 20.0% 16.8% 15.5% 15.4% 14.9% 15.0% 10.0% 5.0% 0.0% Restaurants Autos Consumer Electronics Fiance And Insurance Finance and Travel Insurance
  • 12. But it’s not just the young un’s who are using the mobileOnline Mobile Population The web 14,000 12,000 10,000 Audience (000) 8,000 6,000 4,000 2,000 0 Male Female 13-17 18-24 25-34 35-44 45-54 55+ Demographic 23.9 million adults 13+ in the UK use the mobile web
  • 13. Mobile browsing is expected to exceed desktop by 2014
  • 14. 83.0m Total mobile market 2010 A 116% rise 37.9m Total mobile market 2009
  • 15. And UK Mobile Advertising revenues are expected to reach £1bn by 2015 FirstPartner UK Mobile Advertising Forecast 2011-2015 1,200,000 £992m 1,000,000 £767m 800,000 Video £ (000s) Search 600,000 £498m Mobile Internet (Banners) MMS/SMS Push Advertising 400,000 £294m Games £142m 200,000 0 www.firstpartner.net 2011 2012 2013 2014 2015 Copyright FirstPartner2011 FirstPartner Copyright FirstPartner 2011
  • 16. Text How the display market is split Mobile Premium Traditional Networks and Networks Publishers and DSPs Portals
  • 17. 3 key mobile trends for 2012 Video Location Rich Media What is working best in the mobile space and where is the growth?
  • 18. Video
  • 19. Behind social media usage, video is the second largest use of the mobile web 2011 +114% 2010
  • 20. There are only a few buying points for mobile 70 million impressions a month Over 4 million visitors, via 3G a month
  • 22. Location offers precise targeting and personalisation to our media that no other channel can offer Response rates between 5% and 12%!
  • 23. Targeted rich display, with directions to nearest cinema Location is also possible with display, though volume can be small, useful as a push mechanism, while check-in or SMS is best used to pull
  • 25. The advent of HTML5 means that mobile finally has a way to deliver rich display creative 60 seconds dwell times
  • 26. HTML5 has also allowed for rich microsite destinations that offer immersive content to engagers *Negotiable
  • 27. 3 trends that will develop further in 2012 Dual- Tags The Cloud screen
  • 29. NFC will begin to find its feet, but QR will be utilised further, more intelligently
  • 30. As smartphone penetration rises, along with ubiquitous Wi-Fi, cloud based solutions will be even widespread
  • 31. Recent IAB research on the strength of PC, mobile and tablets through the purchase cycle
  • 32. Smartphones are used at every stage of the purchase process Recall of Internet research Purchase: • Physical products product/brand: conducted: • Services / tickets • Social Networks • Research (site visits) • Digital downloads • Display adverts • Search provided separately Awareness Research Purchase Purchase 80% 78% PC 52% 54% 45% 38% 34% of respondents use their Smartphone smartphone in store Awareness, Research and Purchase Base (unweighted): All respondents (n=789)
  • 33. Whilst PCs are primarily used for the purchase of physical products. Tablet purchases sit between PC and smartphone trends and smartphones still feature heavily Purchase Gap Analysis 90% 78% 80% PC 69% 70% 63% 60% 55% 50% Tablet 47% 39% 44% 40% 43% 28% 30% Smartphone 20% 10% 0% Physical item Service or ticket Digital download F1.a. How frequently, if at all, have you used your mobile / smartphone to purchase something in one of the following ways? F4.a. How frequently, if at all, have you used your PC/ laptop/ netbook to purchase something in one of the following ways? Base: Those that access mobile internet (n=672), Those that access PC internet (n=789), Tablet users (n=152)
  • 34. Key takeout's from the research 1. Both mobile and online are used from awareness to research to purchase. Providing a seamless experience across both platforms counts as good customer service. 2. Half of those following up adverts on smartphones, are sent there by TV. All TV activity should have a mobile call to action. 3. Over a third of respondents use their smartphone in store. Retailers that optimise for, rather than fight, this will be the long term winners. 4. Smartphone users are twice as likely to follow up on a product on mobile compared to in store. 5. Tablet owners spend 4 ½ hours a week browsing and shopping. Retailers can drive incremental sales by creating a rich environment on tablets to engage shoppers.
  • 35. We will help you start planning and preparing for the evolution of mobile

Notas do Editor

  1. Big picture
  2. 107 minutes are spent online (UKOM Feb)32 minutes on mobile (Comscore MMM) (Understimate as doesnt include mobile wifi usage)139 minutes spent on the internet per day – 23% are spent on a mobile Yet mobile spend is only 1% of online
  3. 14% have used a coupon but 29% would happily accept them via mobileKey insight from the researchDevelop a comprehensive cross-channel strategy as mobile shoppers use their phones in-store, online and via mobile website and apps to research and make purchase decisions. Have a mobile-optimized website so consumers can easily complete their goals.Incorporate location based products and services and make it easy for mobile customers to reach you because local information seeking is common among smartphone users and they are most ready to act on the information they find. Be found via mobile search as consumers regularly use their phones to find and act on information.Implement an integrated mobile ads marketing strategy as people use their smartphones while consuming other media and are influenced by it. Ensure your mobile ads are engaging and appear prominently as a majority of mobile users notice mobile ads and take action on them.
  4. http://www.theregister.co.uk/2011/02/08/idc_smartphone_pc_shipments/26% of apps downloaded in 2010 were used only once
  5. Source: Comscore 3 month rolling average28% growth in mobile internet users in 2008
  6. 107 minutes are spent online (UKOM Feb)32 minutes on mobile (Comscore MMM) (Understimate as doesnt include mobile wifi usage)139 minutes spent on the internet per day – 23% are spent on a mobile Yet mobile spend is only 1% of online
  7. Android – Much bigger presence than 2010, over 100 developers showing off their Android focused technologyBadges at each Android stand, a set is now on eBay, starting price of £900!They had a slide, a smoothie machine and a huge amount of visitorshttp://www.chipchick.com/2011/02/android-badges-ebay.htmlAndroid over took Apple this month in the UK purchase of handsetsGoogle again appear to be setting the standard as they have been on the web with search
  8. Morgan Stanley is predicting this rise in penetration will lead to mobile search overtaking desktop in 2013. Most mobile searches are concentrated in the morning before work and then again in the evening when people are not in front of a PC. Mobile is also a far more time-sensitive channel. Google research has shown that the average time between initial customer research and purchase is a month on the desktop but just an hour on mobile.
  9. Google includes 2.8m of YouTube
  10. YouTube mobile is the second largest video destination on the internet, behind it’s online web cousin, with almost 3 million visitors each month.Mobile Video viewing has increased by 114% over the last 12 monthsRecent Nielsen 3 Screen research showed mobile video engagers spend 27 minutes more watching video on their phone versus TV (3hr 10 vs. 3hr 37).Clickable pre-roll has been found to be very responsive, with tap through rates as high as 7%
  11. YuMe (Formerly Appealing Media) have cornered the market in the UK, with 70m impressions being served a monthTheir ads run against premium publisher content like ESPN, .The Sun, Heat, Digital Spy and IPCYouTube have only recently launched a mobile product, despite millions of users visiting the mobile site, this is restricted to the Android app during the betaThey hope to roll out the very successful online skippable pre-roll product across the site in 2012YuMe currently offer the only clickable product
  12. Location targeted ads can be specifically delivered to a consumer based on their proximity to a retail location or point of interest.Not just a way of delivering vouchers or driving footfall, it can be used to optimise to affluent postcodes or connect with other media channels like outdoorMazda used location and Facebook Places to promote a 20% off offer for the MX-5Due to the relevance of the targeting response rates are frequently around 1% and even as high as 12%
  13. Making multiple interactive elements possible in one ad format.Interaction rates and dwell times are high, with results from recent Nielsen research returning average dwell times of 60 seconds.This can lead to rich overlays, where intrusive ads overlay across editorial and offer game like interactive elements.A recent Thor campaign had users ‘smashing’ the ad with Thor’s hammer
  14. Awareness = Purchased products seen on social networks, browser ads or (for smartphones) special offers sent to the mobileAwareness and purchase figures based on total pop. = 802. Research figures based on those who researched their products before purchase = 510