Business goals drive a company’s social media strategy, and determine how you measure results and define success. But in the rapidly evolving social media space, the information that managers learn about their users can be as important as any quantitative result. We’ll look at some of the tools being used to measure and evaluate social media activity: Social Page Evaluator, Socialmention, Alexa, Tweetreach, etc. What these tools are measuring, how their methodologies differ, and which questions they can answer.