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DandD consulting April 8th The biggest challenge your practice will ever face - Ken Lawson
- 1. The biggest challenge your practice will ever face? Ken Lawson Lead Healthcare Consultant
- 2. Who We Are… We help practices make better, informed EMR decisions We focus on improved patient care outcomes and business value. We provide impartial advice, guidance and technology implementation services We help shorten project timelines, reduce costs, and improve adoption rates in practice.
- 3. Approaching EMR… >> Know the size of the undertaking >> What are your goals? >> Understand your practice and your technology environment >> Have you thought about?
- 4. Know the size of the undertaking
- 5. What are your Goals?
- 7. 7 Understand your technology
- 8. Have you thought about? >> Security >> Access >> Disaster Recovery >> Support
- 9. How We Help EMR Adoption Services Consultancy EMR Readiness Assessment Vendor Selection Project Management Implementation Ongoing Support & Maintenance
- 10. Thank You Ken Lawson (518) 218 0900 klawson@dandd.com More Information: DandD.com/health twitter.com/DandDhealth facebook.com/DandDConsulting
Notas do Editor
- This change impacts every aspect of how a practice operates. From billing to prescriptions to simply seeing a patient in a room will become integrated with this new system. New reliance on technology can be unnerving and places many new demands on the systems.
- By working with practices we help them to make the best possible decisions for their situation by helping to educate and inform them about possible pros and cons for the implementation of their EMR solution.Rather than talking about technology we approach things from the prospective of increasing business value to the practice and improving patient care. This ensures that technology will support your practice rather than you having to support your technology.Although we have many partnerships with technology vendors we work for our clients and we will give them what is best for them and not what is best for a vendor or manufacturer.We can provide project management and guidance that leads to positive outcomes for speed and rate of adoption.
- Successfully implementing an EMR solution requires an approach that ensures a positive outcome. Like any major project it is important to understand what your getting into. Making sure that you have a clear understanding of what your goals for the project are. Understanding what your capable of doing and what you might want help with. Understanding how technology will fit into your practice. And thinking about the ramifications of these changes to technology will have on your environment.
- The largest challenge you undertakeExtended planning is crucialRecognize your strengthsIt’s an opportunityTransform your practiceAchieve greater efficiencies Improve patient careBe clear about your objectives
- To reduce administration costs of paper based processesImprove Patient CareTo Improve care by ensuring orders are followed upTo Reduce bad outcomes by checking for medication interactionsTo improve access to patient informationTo access funds from PQRI, ARRA (or PFP plans)
- How your practice really functionsWho does what when and how?What is the patient flow process?Which processes link directly to incomeWhat makes your practice money? These should be a priority for your organization.Which link to expenseWhere do you spend money, how can you reduce the outgoings using technology? (Dictation)How do they relate to quality of care?Is tracking follow ups from labs an issueTracking and responding to information requestsFollowing up with phone messageDrug interactionsAll these things may seem simple but having the processes and concerns mapped out greatly increase the ability to implement an EMR solution within budget and on time. These processes for the most part need to be explained and mapped into the EMR environment.
- Map business processesIdentify your existing business processes and map them to the technology, how will they change?Where to improve and invest in technology Understand the new risksYou may be able to reuse existing infrastructureDon’t over invest in things that your practice doesn’t necessarily need (all new tablet PCs)Change management and trainingThis is a new way of working for many team members, it’s an unsettling time and it needs to be managed effectively.New processes will need to be put in place to ensure that changes and tweaking to the system happens in a predictable and desirable way. (Form changes impact EVERYONE)
- SecurityProtecting the data from the unscrupulous. Information is likely to be held on laptops, PDA’s, portable drives.AccessWho gets access to what, how and when?Disaster RecoveryWhat happens if something blows up – How will it affect your practice if you suffered catastrophic data loss?Support With a greater reliance on technology how do you minimize down time?Often increased complexity required for these solutions can be daunting.