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Managing complexity in social
A decade of relentless innovation
2
94,101,000
Monthly Active
Users
2006
2016
5,500,000,000+
Monthly Active Users
Driven by mobile
3
 iPhone launched in 2007
 iPad launched in 2010
 Mobile device market
 Over 1.5 billion smartphone users
 Over 1 billion tablet users
Creating complexity
 More users
 More channels
 More markets
 More languages
4
 More tools
 More data
 More options
 More questions
Resourcing and governance has become harder
Brands X Channels X Markets = ?
5
Multiple stakeholders with overlapping roles
PR
Advertising
Digital
MarketingHR
Customer
Service
Agencies
6
Paid, earned, and owned needs to work in harmony
Complex customer journey
 Multiple brand touch points
 No clear A to B to C path through the
sales funnel
 Tracking and attribution is harder
 Measurement and analysis becomes
more difficult – how do you know what’s
working?
7
8
9
10
The answer?
11
Simplify your life
Listen AnalyzePublishEngageCurate
End tool sprawl – put everything under one roof
Sysomos is the only integrated platform for earned, owned, and paid that helps you get in control and stay in
control of your digital strategy at scale, with the capabilities you need most (and without the stuff you’ll never use).
Integrated Brand and Campaign across Paid, Earned, and Owned
Aggregate and Benchmark KPI’s
across accounts, brand, channels,
and markets
Measure social campaigns
and uncover media buying insights
for optimising reach, engagement,
& purchase intent.
Combining Paid, Earned, and Owned
give clear visibility for quantifying how
paid media generates more earned
media and drive traffic to own
properties
Reduce complexity – only get what you need, eliminate clutter
Customer Service
Flexible Interface
Customised by
Job Role
15
Making marketers more efficient and effective
Research
and Listening
Customer
Engagement
at Scale
Content
and Audience
Development
Social
Management and
Governance
Real Time
Analytics and
Insights
Social Listening Visual Listening with Image Recognition Facebook Topic Insights
Owned Social Data on 9 channels Integrated Social Organic and Paid KPI’s
Our comprehensive data driven analytics approach
Results in better operational effectiveness across core marketing tasks
Sysomos is the only unified platform for earned, owned, and paid that helps you get in control and stay in control of
your digital strategy at scale, with the capabilities you need most (and without the stuff you’ll never use).
Lance Concannon, Sysomos: Simplifiying social - How marketers can manage the increasing complexity of social media @ ad:tech 2016

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Lance Concannon, Sysomos: Simplifiying social - How marketers can manage the increasing complexity of social media @ ad:tech 2016

  • 2. A decade of relentless innovation 2 94,101,000 Monthly Active Users 2006 2016 5,500,000,000+ Monthly Active Users
  • 3. Driven by mobile 3  iPhone launched in 2007  iPad launched in 2010  Mobile device market  Over 1.5 billion smartphone users  Over 1 billion tablet users
  • 4. Creating complexity  More users  More channels  More markets  More languages 4  More tools  More data  More options  More questions
  • 5. Resourcing and governance has become harder Brands X Channels X Markets = ? 5
  • 6. Multiple stakeholders with overlapping roles PR Advertising Digital MarketingHR Customer Service Agencies 6 Paid, earned, and owned needs to work in harmony
  • 7. Complex customer journey  Multiple brand touch points  No clear A to B to C path through the sales funnel  Tracking and attribution is harder  Measurement and analysis becomes more difficult – how do you know what’s working? 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 12. Listen AnalyzePublishEngageCurate End tool sprawl – put everything under one roof Sysomos is the only integrated platform for earned, owned, and paid that helps you get in control and stay in control of your digital strategy at scale, with the capabilities you need most (and without the stuff you’ll never use).
  • 13. Integrated Brand and Campaign across Paid, Earned, and Owned Aggregate and Benchmark KPI’s across accounts, brand, channels, and markets Measure social campaigns and uncover media buying insights for optimising reach, engagement, & purchase intent. Combining Paid, Earned, and Owned give clear visibility for quantifying how paid media generates more earned media and drive traffic to own properties
  • 14. Reduce complexity – only get what you need, eliminate clutter Customer Service Flexible Interface Customised by Job Role
  • 15. 15 Making marketers more efficient and effective Research and Listening Customer Engagement at Scale Content and Audience Development Social Management and Governance Real Time Analytics and Insights Social Listening Visual Listening with Image Recognition Facebook Topic Insights Owned Social Data on 9 channels Integrated Social Organic and Paid KPI’s Our comprehensive data driven analytics approach Results in better operational effectiveness across core marketing tasks Sysomos is the only unified platform for earned, owned, and paid that helps you get in control and stay in control of your digital strategy at scale, with the capabilities you need most (and without the stuff you’ll never use).