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Alternative Work
Arrangements in the
Civil Service
Atty. Daisy Punzalan Bragais
Director III/Asst. Regional Director
Civil Service Commission RO V
Pre-COVID-19
Declaration of
State of Public
Health
Emergency
Proclamation No. 922
March 8, 2020
Enhanced
Community
Quarantine
(ECQ)
COVID-19
Pandemic
Work from Home (WFH)
Post ECQ
NEW normal
Alternative
Work
Arrangement
(AWA)
Retroactive
effectivity
March 16, 2020
During the
duration of
State of
National
Emergency
Work-from-Home
Skeleton Workforce
Four-day (Compressed)
Workweek
Staggered Working Hours
Other AWA
Work-from-Home
an output-oriented work
arrangement that authorizes the
worker to produce outputs/results
and accomplishments outside of
the office
Parameters
shall be adopted in
areas under ECQ
may be adopted in
areas under GCQ
Physical/social
distancing –
required in the
workplace
Reduced capacity
of public
transportation
Certain employees to
be placed under WFH
Below 21 & 60 years old
and above
With immunodeficiency
Comorbidities or other
health risk
Pregnant women
Those who reside with
the aforementioned
EXCEPT
When their services are
indispensable under the
circumstances
OR
When office work is permitted
o Research
o Policy
formulation/review/
amendment
o Project work, including
but not limited to,
drafting of
proposals/project
studies/ training
modules
o Data
encoding/processing
o adjudication of cases
or review of cases,
including legal work
o budget planning and
forecasting
o recording,
examination and
interpretation of
financial records and
reports
o evaluation and
formulation of
accounting, auditing
and management
control systems
o computer programming
o database maintenance
o design work/drafting of
drawing plans
o preparation of
information materials
o sending/receiving e-
mail
o HR tasks, e.g.
computation of leave
credits, preparation of
payroll etc., as the case
maybe
o other analogous tasks
which require the use of
a computer and the
World Wide Web
(Internet)
Responsibilities in
WFH arrangement
Agency Head
The employees are
given tasks to be
performed to the full
extent possible in
terms of man-days per
work week.
Employees under
work-from-home shall
make themselves
available during the
work hours that they
are at home.
The employees have
access to or is provided
with any
communication
equipment or facilities.
Appropriate measures such
as Pledge of Confidentiality
of Information, Data
encryptions, etc. are in place
to ensure protection of data
used and processed by the
employees.
The confidential and
proprietary
information are
protected and secured
at all times.
Skeleton Workforce
work arrangement where a
minimum number of employees
is required to man the office to
render service when full staffing
is not possible
Parameters
may be allowed
under ECQ unless a
different operational
capacity is provided
Agencies under the
GCQ shall use
skeleton workforce
as one of its
alternative work
arrangements
In case the duty or work
schedule of an employee
assigned as a skeleton
workforce falls on a regular
holiday, the required 40-
hour workweek shall be
considered as complied.
However, if the employee
is required to report, he or
she should be entitled to
additional compensation
like overtime or
compensatory time off
(CTO), among others.
The employees
assigned as skeleton
workforce shall be
entitled to Hazard
Pay on top of the
Compensatory Time
Off or Overtime Pay,
as well as other
applicable
allowances, subject to
accounting and
auditing rules and
regulations.
Four-day (Compressed)
Workweek
work arrangement whereby
the employees’ workweek is
compressed to four (4) days
each week
Parameters
may be used as one of the
alternative work arrangements in
areas placed under GCQ which
are identified either as moderate-
and low-risk in the spread of
COVID-19.
The 4-day workweek may
be observed as follows:
o Monday to Thursday
o Tuesday to Friday
o Monday to Tuesday
and
o Thursday to Friday
o or a combination of the
4-day workdays to
ensure that there are
employees reporting
the whole workweek.
In case a regular holiday
falls within the scheduled
workweek of the
employee, the required
40-hour workweek shall
be considered as
COMPLIED
EXCEPTemployees
of agencies who are
required to provide
skeleton force in health
emergency frontline
services, border control
and other critical services
that is required to
operate on a 24/7 work
schedule
Staggered Working Hours
work arrangement applicable
to offices/agencies that
observe work shifting or
flexible working time
Parameters
The agency shall strategize
the adoption of the
staggered working hours of
employees to limit the
number of officials and
employees in an office at
any given time.
Example:
o 7:00 a.m. to 1:00 pm
o 1:00 pm to 7:00 pm.
The agency head, in
consultation with the
employees, shall prepare the
staggered work schedule in
light of the present
situation.
The agency head shall
ensure that the employees
remain flexible in making
themselves available for
work duties outside of
core hours if required.
Other Alternative Work
Arrangements
work arrangements consisting of a
combination of the 4 work arrangements or
other work arrangements
appropriate/applicable to the agency
subject to the prevailing community
quarantine in the area where the agency is
located and the nature of work/job
performed by the employee/s
Parameters
Appropriate/
applicable to
their functions
and place of
work
combination of
the enumerated
work
arrangements or
a combination
with the other
work
arrangements
adopted
General
Guidelines
Adopted only for the
duration of the State of
National Emergency or
until lifted by the
President
agency head shall give
priority to the preferred
schedule of employees who
are senior citizens, pregnant
women, and persons with
disabilities (PWD)
disinfection or decontamination
of buildings, facilities and
vehicles
conduct of health status survey
modification of workplace layout
Prior to resumption of office
operations
Observance of physical
distancing in the office
Wearing of face masks
Taking of body temperature
Presence of sanitation
stations
Minimum Health Standard
Protocol
Use of
videoconferencing/
teleconferencing in
meetings
Adoption of monitoring
mechanism
e.g. submission of
daily/weekly
accomplishment report/s
Agencies shall
formulate internal
rules governing
the AWA adopted
and implemented
Agencies to submit
a report on the
implementation of
AWA to CSC ROs
Support
Mechanisms
Health/psychosocial
interventions
Appropriate PPE
Reduced working hours, as
authorized by the President
Provision for reasonable
transportation facilities &
housing quarters interventions
Reasonable expenses
defrayed by the agency
Other monetary & forms of
incentives allowed
Credits
All images were taken
from the internet

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Alternative Work Arrangements in the Civil Service

Notas do Editor

  1. Good afternoon. Welcome to our first ever Webinar on Alternative Work Arrangements in the Civil Service. Happy to note the overwhelming response to this webinar and for those who were not able to register, you can watch in FB Live. However, only those who registered will be given digital certificate based on at least 40 minutes of the session attended. We have received so many queries on AWA and this is our way of clarifying the provisions in MC No. 20, s. 2020. Before the declaration of Enhanced Community Quarantine, we were actually talking of conducting online courses with our HRD team. I specifically remember during our conduct of the Supervisory Development Program on March 12-13, 2020, we brainstormed on conducting a webinar. Little did we know that we will really be shifting sooner from our traditional classroom-type training courses to online programs due to the pandemic. Our HRD has also floated a survey questionnaire on the readiness of our agencies in the region to shift to online learning as well as the subject or areas needed. For those who have not yet submitted their accomplished survey, kindly do so because we will use the result of that survey as our takeoff point in coming up with the different platforms on online learning. I would also like to acknowledge all our participants from the Bicol region as well as those from other regions. Thank you for your interest in this webinar. We will make this interactive and we hope to hear from you. We also encourage you to send us your thoughts and questions.
  2. Before COVID-19, generally all government workers report to the office from 8-5. We observe the 8 hours a day, 40 hours a week number of hours requirement We also have Face to face meetings. Our offices are full of clients especially those with frontline services like us in the CSC, LTO, PSA, GSIS, Pag-IBIG, to name a few. We attend training programs, conventions and conferences. Ito yung buhay upisina natin before COVID-19. We don’t even fear the number of clients that we face each day. But that all changed…
  3. * On March 8, 2020, the President issued Proclamation No. 922 Declaring a State of Public Health Emergency throughout the Philippines because of COVID-19
  4. On March 16, 2020, Memorandum from the Executive Secretary with the Subject: Community Quarantine over the Entire Luzon and Further Guidelines for the Management of the Coronavirus Disease 2019 (COVID-19) Situation Under this Memorandum, an Enhanced Community Quarantine (ECQ) was imposed over the entire Luzon including the National Capital Region effective March 17, 2020 to April 13, 2020 Because of this Classes were suspended Mass gatherings were prohibited We were under strict home quarantine and movement was limited to accessing basic necessities Among others As to government workers
  5. A WORK FROM HOME arrangement was implemented in the Executive branch, except the PNP, AFP, PCG and health and emergency frontline services, border control and other critical services, which shall ensure a skeletal work force Majority of us in the government worked from home starting March 17. Before we were placed under ECQ, the CSC has issued MC No. 7, s. 2020 dated March 11, 2020 providing for Interim Guidelines for Alternative Work Arrangements and Support Mechanisms for Workers in the Government for the Duration of the State of Public Health Emergency Pursuant to Proclamation No. 922. Under this MC, government agencies may adopt either or both – Four-day workweek and Shifting. The ECQ has been extended up to May 15, 2020 in some areas while other areas were under the General Community Quarantine (GCQ) Under GCQ, unti-unti ng nagsibalikan sa kanya kanyang upisina ang mga kawani ng gobyerno. RA 11469-Bayanihan to Heal as One Act, March 24, 2020 (t) continue to authorize alternative working arrangements for employees & workers in the Executive Branch & whenever it becomes necessary, in other independent branches of government & constitutional bodies & the private sector
  6. Now we have the new normal, a phrase we always hear nowadays. Sadly, we cannot go back to the way things were prior to COVID-19 in the workplace. Now, it is mandated for everyone to wear masks and observe social distancing.
  7. * MC No. 10, 2020 Revised Interim Guidelines for Alternative Work Arrangements and Support Mechanisms for Workers in the Government During the Period of State of National Emergency Due to COVID-19 Pandemic * This MC modified MC No. 7, s. 2020
  8. This interim guidelines shall take effect retroactively on March 16, 2020, the date of the President’s declaration placing the country under the State of Calamity and the imposition of ECQ throughout Luzon and other areas and shall remain in force until the State of National Emergency has been lifted by the President of the Philippines.
  9. This interim guidelines shall take effect retroactively on March 16, 2020, the date of the President’s declaration placing the country under the State of Calamity and the imposition of ECQ throughout Luzon and other areas and shall remain in force until the State of National Emergency has been lifted by the President of the Philippines. Under this MC, we have several alternative work arrangements
  10. After enumerating the AWAs Let’s discuss this one by one
  11. From the term itself, magtatrabaho tayo sa bahay Dito papasok and strong implementation ng mga ahensya ng Strategic Performance Management System or SPMS which has been institutionalized and made functional by all agencies. Here, employees should know the outputs/results expected from them based on the standards agreed upon in the agency.
  12. * Let’s take a look at the parameters of the WFH arrangement
  13. The WFH arrangement shall be adopted in areas place under ECQ by the President. We have experienced this during the past 2 months.
  14. * The WFH arrangement may be adopted in areas placed under GCQ where public transportation shall operate at a reduced capacity and physical/social distancing is required in the workplace.
  15. Employees who are below 21 years old and those who are 60 years old and above, as well as those with immunodeficiency, comorbidities, or other health risk, and pregnant women, including those who reside with the aforementioned, and are residing in areas placed under GCQ, shall be under work-from-home arrangement, except when their services are indispensable under the circumstances or when office work is permitted.
  16. Employees who are below 21 years old and those who are 60 years old and above, as well as those with immunodeficiency, comorbidities, or other health risk, and pregnant women, including those who reside with the aforementioned, and are residing in areas placed under GCQ, shall be under work-from-home arrangement, except when their services are indispensable under the circumstances or when office work is permitted.
  17. * Tasks that may be done under the WFH arrangement
  18. other analogous tasks which require the use of a computer and the World Wide Web (Internet) for reading, encoding, printing or submission of written outputs for the review, evaluation or final presentation/assessment of the immediate supervisor, the head of office or the management
  19. To facilitate the implementation of the WFH arrangement, the agency head shall ensure the following:
  20. The employees are given tasks to be performed to the full extent possible in terms of man-days per work week.
  21. Employees under work-from-home shall make themselves available during the work hours that they are at home.
  22. The employees have access to or is provided with any communication equipment or facilities, such as computer/laptop, internet or e-mail, facsimile, telephone or mobile phone.
  23. Appropriate measures such as Pledge of Confidentiality of Information, Data encryptions, etc. are in place to ensure protection of data used and processed by the employees pursuant to Republic Act No. 10173 or the Data Privacy Act of 2012.
  24. The confidential and proprietary information are protected and secured at all times.
  25. * During ECQ, skeleton workforce may be allowed unless a different operational capacity is provided in agencies providing health and emergency frontline services, border control, and other critical services as identified in the IATF Omnibus Guidelines on Community Quarantine; * The employees assigned as skeleton workforce,duringECQ, shall be issued the necessary travel/office orders, in addition to the office- issued IDs for proper identification.
  26. Agencies located in areas placed under the GCQ shall use skeleton workforce as one of its alternative work arrangements.
  27. In case the duty or work schedule of an employee assigned as a skeleton workforce falls on a regular holiday, the required 40-hour workweek shall be considered as complied. However, if the employee is required to report, he or she should be entitled to additional compensation like overtime or compensatory time off (CTO), among others.
  28. The employees assigned as skeleton workforce shall be entitled to Hazard Pay on top of the Compensatory Time Off or Overtime Pay, as well as other applicable allowances, subject to accounting and auditing rules and regulations.
  29. The four-day workweek may be used as one of the alternative work arrangements of the agencies located in areas placed under GCQ which are identified either as moderate-and low-risk in the spread of COVID-19
  30. The 4-day workweek may be observed as follows: Monday to Thursday, Tuesday to Friday, Monday to Tuesday and Thursday to Friday or a combination of the 4-day workdays to ensure that there are employees reporting the whole workweek.
  31. In case a regular holiday falls within the scheduled workweek of the employee, the required 40-hour workweek shall be considered as complied EXCEPT employees of agencies who are required to provide skeleton force in health emergency frontline services, border control and other critical services that is required to operate on a 24/7 work schedule.
  32. For this purpose, staggered working hours refers to the existing 24/7 shifting schedule and the flexible working time schedule
  33. The agency head, in consultation with the employees, shall prepare the staggered work schedule in light of the present situation.
  34. The agency head shall ensure that the employees remain flexible in making themselves available for work duties outside of core hours if required.
  35. Other Alternative Work Arrangements – refer to work arrangements consisting of a combination of the above enumerated work arrangements or other work arrangements appropriate/applicable to the agency subject to the prevailing community quarantine in the area where the agency is located and the nature of work/job performed by the employee/s.
  36. Agencies may adopt other alternative work arrangements that are appropriate/applicable to their functions as well as their place of work other than the above-enumerated work arrangements.
  37. Agencies may use a combination of the above enumerated work arrangements or a combination with the other work arrangements it adopted, such as three-day workweek and 2 days work-from-home arrangement to complete the 40-hour workweek.
  38. The alternative work arrangements shall be adopted only for the duration of the State of National Emergency or until lifted by the President.
  39. The agency head shall give priority to the preferred schedule of employees who are senior citizens, pregnant women, and persons with disabilities (PWD).
  40. The following activities and precautionary measures should be implemented by agencies prior to the resumption of normal office operations: Disinfection or decontaminationactivitiesonallitsbuildings,facilities and office vehicles. The disinfection should be part of the regular maintenance and upkeep of the agency. Conduct of health status survey to ensure that all those reporting to the office are in tip-top shape and that no one is exhibiting any of the symptoms of COVID-19 disease. Modification of the workplace layout to ensure observance of physical distancing requirements of those who will be reporting to the office.
  41. For alternative work arrangements that require physical presence in the office premises, physical distancing requirements should always be observed.
  42. Agencies shall implement minimum health standards protocol at all times SUCH AS wearing of face masks, taking of body temperature, and presence of sanitation stations.
  43. Agencies may use videoconferencing/teleconferencing in conducting meetings to minimize face to face interaction.
  44. Agencies shall adopt a monitoring mechanism such as submission of daily/weekly accomplishment report/s, etc., during the implementation of the alternative work arrangements to ensure that public service delivery is not prejudiced
  45. Agencies shall formulate their internal rules and regulations governing the alternative work arrangements they adopted and implemented in their agency. Said guidelines shall include the work arrangements of its personnel who are in transit (daily/weekly) in reporting to work and going home from the ECQ area to GCQ area or vice-versa, or from the quarantine free area to ECQ or GCQ area.
  46. Agencies shall submit a report on the implementation of the alternative work arrangements to the Civil Service Commission through the CSC Regional Offices for policy formulation and records purposes.
  47. The agency head shall ensure that all workers are afforded with the following adequate support mechanisms: Health/psychosocial interventions like stress debriefing; Provision of appropriate personal protective equipment (PPE) to frontline service providers and employees; Reduced working hours, as authorized by the President;
  48. Reasonable transportation facilities and housing quarters shall be provided to employees assigned as skeleton workforce, whenever practicable, and subject to accounting and auditing rules and regulations; Reasonable expenses incurred during the work-from-home may be defrayed by the agency subject to accounting and auditing rules and regulations; and Other monetary and forms of incentives as may be allowed by the Office of the President or other authorized agencies or upon approval of the heads of agencies subject to accounting and auditing rules and regulations.