Building Trust Every Day
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As many of us are still reeling from the continuing chaos of 2020, building a foundation of trust in your organization is more important than ever. It's one of the most important steps – if not the most important step – in preparing your organization for the future of work. But to get there requires a very well thought out plan to both build and sustain trust among employees. It shouldn't take a crisis to realize there is a lack of trust in the direction of an organization or in leadership. Join us to learn how to make trust an outcome, not an action as you prepare for the future of work.
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Building Trust Every Day
- 1. Proprietary and Confidential. Not for reproduction or distribution without prior written consent. FROM CRISIS TO MOMENTUM The Future of Work Webinar Series BUILDING TRUST EVERY DAY Proprietary and Confidential. Not for reproduction or distribution without prior written consent.
- 2. 2 Hello and welcome! Maria Dodd. PRINCIPAL Rasshmi Shankar. MANAGING CONSULTANT
- 3. 3 Operating as Omnicom Group’s global Change Consultancy 21 YEARS Percentage of core Daggerwing clients in the Fortune 500 70% FORTUNE 500 Breadth of countries where Daggerwing has worked with clients over the past 3 years 35 COUNTRIES *2019 ALM Intelligence Vanguard report * 3
- 4. 4 Rethinking the Future of Work: Five Areas of Focus Rethink the Future Build Trust Every Day Invest in Leaders Assess and Prioritize Double Down on Culture
- 5. 5 ARE YOU ERODING TRUST? DO YOU HAVE A GAMEPLAN FOR BUILDING TRUST? ARE YOU GIVING EMPLOYEES A REASON TO BELIEVE IN THE FUTURE? 1 2 3
- 7. 7 A psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another. “ TRUST
- 8. 8 JUST ONE IN THREE EMPLOYEES IN GALLUP’S GLOBAL DATABASE STRONGLY AGREE THAT THEY TRUST THE LEADERSHIP OF THEIR ORGANIZATION. 8
- 9. 9 How do companies erode trust? Prioritize productivity over health and wellbeing? Use online meetings to keep a virtual "eye" on and assess levels of engagement? Lack empathy and fail to recognize that work and family life are now an integrated reality? DURING THIS CRISIS, DO YOU OR YOUR MANAGERS… Control ≠ Investment in Trust
- 10. 1010 DO YOU HAVE A GAMEPLAN FOR BUILDING TRUST? Question #2
- 12. 1212 About 40% of supervisors and managers expressed low self-confidence in their ability to manage workers remotely. – HBR MANAGERS ARE STRUGGLING WITH SUCCESSFUL REMOTE WORKING
- 13. 13 Listen to what they have to say and how things are shifting for them Equip them with the skills and be honest about where the gap is Come up with a gameplan that empowers middle managers and supervisors 1 2 3 WHAT CAN YOU DO?
- 14. 1414 ARE YOU GIVING EMPLOYEES A REASON TO BELIEVE IN THE FUTURE? Question #3
- 15. 15 Trust Compassion Stability Hope Well-prepared for my job Leadership has a clear plan of action Our efforts will ultimately be worth it Experiences empathy 4321 GALLUP ANALYZED EVERY MAJOR CRISIS OVER THE LAST 8 DECADES. Here are the 4 universal needs:
- 16. 16 HOW ARE YOU RETHINKING THE FUTURE OF WORK?
- 17. 17 ARE YOU ERODING TRUST? DO YOU HAVE A GAMEPLAN FOR BUILDING TRUST? ARE YOU GIVING EMPLOYEES A REASON TO BELIEVE IN THE FUTURE? 1 2 3
- 18. 1818 Questions?
- 19. Proprietary and Confidential. Not for reproduction or distribution without prior written consent. THANK YOU Maria Dodd CONTACT INFO mdodd@daggerwinggroup.com Rasshmi Shankar rshankar@daggerwinggroup.com 19