1. Enterprise Social from
Microsoft
David J. Rosenthal
President & CEO, Atidan
December 6, 2013
Microsoft Technology Briefing Center, NYC

2. Objectives & Agenda

3. Value

4. Change the Way you Work Way You Work
Making an impact at work

5. Enterprise social

6. Evolution of Enterprise Communication

7. Enterprise social and your business
Transform your business from the inside out
Active Directory

8. Transform your business from the inside out

9. Engage

10. Social Intranet
Evolve your intranet by adding a real-time communication and enabling employee engagement
from any device.
Best-in class web
publishing portal
Bring your intranet to
life with dynamic
conversations
Communicate in
real-time
Stay connected
from any device

11. Engaging Employees
to Drive Business Transformation
Objectives
Tactics
Results
• Improve communication
between employees across
450 restaurant locations
• Give 26,000 team members
a voice to share guest feedback
Uses Yammer as an engine to drive
business transformation, starting with
Red Robin team members.
• Stronger engagement
across the business
• Reduced time to market
• Increased innovation and cost savings

12. Collaborate
Sales
Marketing
Finance

13. Social Productivity Platform
Enable secure conversations with a single social layer across the Office productivity tools people
use every day.
A single place to
Rich document
manage your content
previews
across SharePoint
and Yammer
Your content always
stays in sync with
Work Pro
SkyDrive better
together on Office
documents with
Communicate withconversations
inline
multi-party HD video
Connect and discuss
in real-time
Post to Yammer right
from within the
document preview

14. Breaking Down Silos
with a Culture of Collaboration
Objectives
Tactics
Results
• Allow executives to better
connect with geographically
dispersed employees
• Engage associates to
better serve members
Deployed a custom YammerSharePoint integration called
Spot as the hub of company
communication and collaboration.
•
•
•
•
Increased productivity
Flattened hierarchies
Exposure of hidden talent and expertise
Improved customer service

15. Innovate
CUSTOMERS
COMPANIES
Employees
PARTNERS

16. Social Business Processes
Improve business processes and connect business applications using a single social layer.
Search across
conversations, content
and business data
Surface updates
in Yammer from
siloed business apps
Make your existing
business apps social
with in-context
conversations
Responses to posts
show up both in
Yammer and the
business app

17. Spurring Innovation
through Social Collaboration
Objectives
Tactics
Results
• Connect employees with the people and
information they need in order to excel
• Merge two company cultures
following an acquisition
Deployed Yammer as a go-to
place for employees to connect
globally and innovate together.
• Accelerated innovation
• Streamlined information flow
• Merged communications
across two companies

18. Roadmap

19. Social Woven Into the Apps You Use Everyday

20. Yammer and SharePoint Roadmap Update

22. SharePoint 2013 On-Premises Options
Social in the cloud
Social on-premises

23. Next Steps

24. Four Factors for a Successful Social Journey

25. What is the Customer Success Program?
Methodology
and Self-guided
Resources
Webinars
Customer Community
Access to Customer
Success Managers
Regional Meet Ups
and Events
Community-based
Learning and Support

26. Yammer Plans & Pricing
Basic vs. Enterprise Network features
Enterprise IT
Security, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services
Administration & Integrations
Admin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc.
Make Yammer your default social network in Office 365
Yammer App for SharePoint Set up the Yammer App for SharePoint
Integrate Yammer with on-premises SharePoint 2013 environments (white paper)

27. Sites, Blogs & Twitter
Welcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social Networks |
Yammer Success Center Discover SharePoint
Yammer SharePoint blog
@Yammer @SharePoint @Office365
Press
How Microsoft got its own employees to use Yammer
Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks
Yammer Accelerates Momentum Following Microsoft Acquisition
The Yammer journey so far at NAB
Research
Bring your own service: Employees want social tools at work, despite company restrictions
Evolution of the networked enterprise: McKinsey Global Survey results
Yammer’s 2013 Business Value Survey Results
And a lot more to come!

28. Next steps
Transform yourselves with Enterprise Social!
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.