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Power Virtual Classrooms: Captivating Your Learners
- 1. Power Virtual Classrooms
Captivating Your Learners
April 11, 2013
© 2013 NetSpeed Learning Solutions. All rights reserved. 1
- 2. Webinar Objectives
• Avoid 3 deadly mistakes that result in
failed virtual learning experiences
• Embrace 5 discovery learning practices
that enliven the virtual classroom
• Create captivating moments for your
learners
© 2013 NetSpeed Learning Solutions. All rights reserved. 2
- 3. About Cynthia Clay
• 25+ years of experience
• Author of Great Webinars
• An expert in
collaborative, engaging virtual
learning
© 2013 NetSpeed Learning Solutions. All rights reserved. 3
- 4. Tweet
#virtuallearning
© 2013 NetSpeed Learning Solutions. All rights reserved. 4
- 5. Purpose Poll
What do you hope to gain from this
webinar?
© 2013 NetSpeed Learning Solutions. All rights reserved. 5
- 7. Deadly Mistakes
What deadly mistakes have you experienced
in webinars?
© 2013 NetSpeed Learning Solutions. All rights reserved. 7
- 8. Deadly Mistake #1
Failing to capitalize on the
visual medium
© 2013 NetSpeed Learning Solutions. All rights reserved. 8
- 9. Mistake #1: Visual
“The facilitator would display a slide with
about 4 - 5 points. Then she would talk
about the points for what seemed like
several minutes without necessarily
referring to them specifically or using a
pointer.”
Lynn, quoted in Great Webinars (2012)
© 2013 NetSpeed Learning Solutions. All rights reserved. 9
- 10. Deadly Mistake #2
Not engaging learners in the
discussion
© 2013 NetSpeed Learning Solutions. All rights reserved. 10
- 11. Mistake #2: No Engagement
“I think this is why people end up
multitasking….If she would only
engage me and make it hard for me
NOT to participate. I’ve got one ear
open for something that catches my
attention, but meanwhile, I have seen
how this works, and it doesn’t require
me to be fully present.”
Michelle, quoted in Great Webinars (2012)
© 2013 NetSpeed Learning Solutions. All rights reserved. 11
- 12. Deadly Mistake #3
Lecturing until…
© 2013 NetSpeed Learning Solutions. All rights reserved. 12
- 13. Mistake #3: Lecturing
“If you take an already bad training
presentation, poor content and
organization, throw in terrible and
boring slides, add a weak, talking-
head facilitator, what would you get?
Answer – the one-hour webinar I just
watched.”
Jackie, quoted in Great Webinars (2012)
© 2013 NetSpeed Learning Solutions. All rights reserved. 13
- 14. Our Story
•Began as an independent consulting practice
1992 •Provided organization and leadership development to Pacific NW clients
•Developed NetSpeed Leadership (blended learning)
2000 •Expanded nationally
•Developed Blazing Service (blended learning)
2006 •Began to experiment with interactive, VILT using web conferencing
•Developed NetSpeed Fast Tracks™ (integrated learning system)
2007
•Rebranded the company as NetSpeed Learning Solutions
2008 •Repurposed all programs for VILT
•Introduced the Virtual Facilitator Trainer Certification course
2009 •Published Great Webinars
•Published Peer Power
2011 •Launched the Peer Power virtual training program
•Established as virtual learning experts
2012 •Wiley & Sons republish both Great Webinars and Peer Power
© 2013 NetSpeed Learning Solutions. All rights reserved. 14
- 15. Discovery Learning
What is discovery learning?
© 2013 NetSpeed Learning Solutions. All rights reserved. 15
- 16. Discovery Learning
A method of inquiry-based instruction in which
learners discover facts, relationships and
solutions.
© 2013 NetSpeed Learning Solutions. All rights reserved. 16
- 17. Discovery Learning
Is it possible to create a discovery learning
experience in the virtual classroom?
© 2013 NetSpeed Learning Solutions. All rights reserved. 17
- 18. Types of Discovery Learning
Guided discovery (inquiry-based)
Observation and reflection
Problem solving
Simulation-based
Case studies
© 2013 NetSpeed Learning Solutions. All rights reserved. 18
- 19. A Challenging Coworker
The Manipulator
The coworker who attempts to
influence your attitude or
behavior through deception or
secrecy.
© 2013 NetSpeed Learning Solutions. All rights reserved. 19
- 20. Your Experience
Have you ever worked with a manipulator?
© 2013 NetSpeed Learning Solutions. All rights reserved. 20
- 21. Reflection Poll
Think of a time when you have
manipulated a person or a
situation by withholding
information, flattering, or sharing
information in secret.
What motivated you?
© 2013 NetSpeed Learning Solutions. All rights reserved. 21
- 23. Clues
What clues in the video tell you that you might be
working with a manipulator?
© 2013 NetSpeed Learning Solutions. All rights reserved. 23
- 24. Clues
• Offers unusual favors, gifts or flattery
• Appeals to your sense of guilt
• Deceives you
• Presents only positive reasons (no
negatives)
© 2013 NetSpeed Learning Solutions. All rights reserved. 24
- 25. Clues
• Misrepresents or excludes data
• Whispers in your ear
• Asks a leading question or pretends to
ask for input
• Tells stories that are inconsistent
© 2013 NetSpeed Learning Solutions. All rights reserved. 25
- 26. Clues Poll
Which behavioral clues have you
experienced personally at work?
© 2013 NetSpeed Learning Solutions. All rights reserved. 26
- 27. Take Responsibility
• Be responsible for your own
experience. Be aware of your own
hooks.
• Communicate and set
ground rules.
© 2013 NetSpeed Learning Solutions. All rights reserved. 27
- 28. Extend Respect
• Use good listening and questioning skills to
encourage openness.
• Pay attention to your gut/intuition.
© 2013 NetSpeed Learning Solutions. All rights reserved. 28
- 29. Audio Case Example
Listen to the audio example. Take notes on
constructive behaviors Dan uses with the
manipulator.
© 2013 NetSpeed Learning Solutions. All rights reserved. 29
- 30. Case Example
What behaviors did Dan use to Take Responsibility
and Extend Respect?
© 2013 NetSpeed Learning Solutions. All rights reserved. 30
- 31. Action
The next time I work with a manipulator, I will
collaborate constructively by….
© 2013 NetSpeed Learning Solutions. All rights reserved. 31
- 32. Discovery Process
1. Prepare the learner with information
2. Ask questions to encourage reflection
3. Provide examples and models
4. Demonstrate, if applicable
© 2013 NetSpeed Learning Solutions. All rights reserved. 32
- 33. Discovery Process
5. Offer a case or identify a problem
6. Allow peers to collaborate and problem solve
7. Debrief to elicit connections and relationships
8. Plan for application
© 2013 NetSpeed Learning Solutions. All rights reserved. 33
- 34. Your Virtual Tool Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
© 2013 NetSpeed Learning Solutions. All rights reserved. 34
- 35. Virtual Tools Chat
What ideas do you have for
using one of these tools to
increase discovery learning
in the virtual classroom?
Choose one chat pod and
share an idea.
© 2013 NetSpeed Learning Solutions. All rights reserved. 35
- 36. 3 Deadly Mistakes
#1 #2 #3
© 2013 NetSpeed Learning Solutions. All rights reserved. 36
- 37. 5 Discovery Practices
Guided discovery (inquiry-based)
Observation and reflection
Problem solving
Simulation-based
Case studies
© 2013 NetSpeed Learning Solutions. All rights reserved. 37
- 38. 5 Tools in Your Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
© 2013 NetSpeed Learning Solutions. All rights reserved. 38
- 39. Captivating Moments
What have you learned today that will increase
your effectiveness in the virtual classroom?
© 2013 NetSpeed Learning Solutions. All rights reserved. 39
- 40. Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform
© 2013 NetSpeed Learning Solutions. All rights reserved. 40
- 41. Take our Survey
• Link to download an eBook (From Chalkboard to
Keyboard)
• Use the discount code from the
eBook to receive $345 off the
VFTC course
© 2013 NetSpeed Learning Solutions. All rights reserved. 41