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The same knife cuts bread and finger
                 -
 How does Nokia‘s Path-dependency affect its
           Innovation Strategy?




       Management and Economics of Innovation
       Hanjun, Jinping, Nan, Corinna – 21.11.2011
2



1. Main results of our study 1/2

The innovation strategy depends on the path dependency a lot.
  1. Nokia takes the prospector strategy to go into the phone market and the
smart phone market.
  2.The high confidence and great advantage on the phone market result in
Nokia taking the defender innovation strategy to compete with Apple, Samsung
and the other companies.
The path dependency plays both positive and negative roles.
  The path dependence let Nokia turn his role quickly from a
telecommunication company to a mobile phone company and then the smart
phone compnay with NO.1 market share. However, it also makes Nokia lose the
leader position in the fast competition today.
3



1. Main results of our study 2/2

• If the company has been in one market for a long
 time, it should be careful of the path dependency.

Contributions:
  we show that the path-dependency effect the innovation
   strategy. And also the theoretical framework can be used to
   study other companies in the same industry or even in other
   industries because Miles & Snow's types of innovation
   strategy are not specific for one industry.
4



2. Introduction
Problem discussion:
• smart phones = very common nowadays + highly technologically advanced
• high market growth rate and many innovations in that industry
• Nokia = first mover (smart phone) and one of the first using Symbian OS
          BUT: Nokia‘s market share is declining  why?


Purpose:
• find reasons why Nokia changed slowly
• describe the development of Nokia  understand effects of path-dependency
• identify the innovation strategies of Nokia
5



3. Empirical Data 1/3




• The world’s largest mobile handset manufacturer.
• Converging Internet and communications industries
• 132,000 employees in 120 countries, sales in more than 150 countries
• Global annual revenue of over €42 billion and operating profit of €2
  billion as of 2010.
• By the second quarter 2011, its global device market share was 23%.
6



3. Empirical Data 2/3
1996 Nokia Communicator was released-
world first smart phone

1998 Symbian was established


2000 The first communicator based on Symbian


2001 The first 2.5 G smart phone 7650

2008 Accomplished the acquisition of Symbian
Company

2008 The first touch screen-equipped smart phone
5800XM

2011 Give up Symbian and cooperate with Microsoft on the
new system --- Windows 7 phone
7



3. Empirical Data 3/3

• In 2007, Nokia’s sales volume reached 0.437 million cell phone all
 over the world, and the market share increased from 34% to 40%.

• From 2008, when iPhone came to the market, Nokia’s Profit began to
 go down from3.5 billion to 1.3 billion US dollar.

• In the smart phone market, Nokia’s smart phone is not so competitive
 than Apple's iPhone, or blackberry.

• In 2009, The Nokia’s smart phone market share has fallen from about
 41 % in previous quarter to 35 %.
8



   4. Frame of reference 1/3
   Types of innovation strategy  typology of Miles & Snow (1978)

                Entrepreneurial          Engineering choices         Administrative choices
                 delimitation

           - broad product-market      - new technology            - desire for first-mover
Prospector - new market opportuni.     - fast repsond to trends    - very high cutomer focus

           - limited product range     - ignore new technology     - desire: secure position
Defender   - avoid opportunities       - only proved technolo.     - higher quality or service

           - slower than prospector    - product development       - desire: 2nd/3rd to market
Analyzer   - high quality standard     - fast respond to product   - seldom first mover

           - no consistent orientat.   - no new technology         - no desire: late to market
Reactor    - no competive strategy     - external pressure         - no aggressive marketing
9



4. Frame of reference 2/3
• path-dependency = actions of the past determine actions of future


Effects of path-dependency:
 responds rate to changing customer demands (management of change)
 development of the firm (internal perspective)
 development of the market (external perspective)
 resource allocation (relationships with suppliers)
 past barriers (learnings from challenges)
 organizational structure (degree of formalization)
 coporate culture (working practices)
10



4. Frame of reference 3/3
Combination of Miles and Snow‘s typology and path-dependency theory:


 Entrepreneurial      • response rate to changing customer demands
  delimitations       • past barriers


                      • resource allocation
  Engineering         • development of the firm
    choices           • development of the market


Administrative        • organizational structure
  choices             • corporate culture
11



5. Analysis 1/6 – Nokia: First Mover to Smart Phone




                 Nokia Communicator 9000 (1996)


           First Smart Phone in the World
12

 5. Analysis 2/6
    Path Dependency                                    Innovation Strategy
 Response rate to changing                         Fast response to market trend
         demand                                     Notice the market demand of PDA
From forestry, rubber and cable to
  electronic, cellular and mobile
                                                  Seeking new market opportunity
         phone industries                         Creatively combine mobile phone with
                                     Positively               PDA functions
 Development of technology
 The innovation ability based on                         Use new technology
 manufacturing mobile phones,                         Inter’s CPU with 8G memory;
   cables, electronic products                      640×200 monochrome STN screen
                                                               full keyboard
    Resource allocation
                                                                Big risk
  Organizational structure                          Too advanced technology and high
Focus on telecommunications and                                   price
       sold other business
                                                         High customer focus
      Company culture                             only focus on high-end business people
 innovation, flexibility and rapid
         responsiveness
13



5. Analysis 3/6 – Golden Age of Nokia’s Smart Phone




                     Nokia 7650 (2001)


 First 2.5 G Smart Phone with Symbian System
14

  5. Analysis 4/6
     Path Dependency                                     Innovation Strategy
  Response rate to changing                           Fast response to market trend
          demand                                      mobile phone with systems like PC
In 1997, catch customer's demand of                 Periodically market changing and
 high level mob ability and internet                            reframing
     Development of firm                              GMS mobile phone leader to smart
                                       Positively             phone leader
Business process from technological
     innovation to customer fit                      Broad product market domain
                                                     Most products among 1000 to 9000
     Resource allocation
                                                     series after 2001 are smart phones
   Organizational structure
    Networks; Mobile Phone;                                Use new technology
 Communicator Products; Venture                      First 2.5 G smart phone; Symbian OS
  Organization; Research Center                     system, series 60 platform device; first
                                                    built-in camera; first 32-bit RISC CPU
  Development of technology
 Invest in Symbian and out source                        Initiator of competition
         system innovation                          Palm OS in 2001, Microsoft Pocket PC
                                                    OS in 2001 and BlackBerry OC in 2002
15



5. Analysis 5/6 – OS Spells Hard Time for Nokia




                     Nokia 5800 (2008)


     Nokia's First Touch Screen Smart Phone
16

 5. Analysis 6/6

    Path Dependency                                 Innovation Strategy
 Response rate to changing                          Prefers relatively stable
         demand                                             product
Long-term market leader's success                Keep key board style until 5800 in
        blind their eyes                          2008; almost same interface and
                                    Negatively
                                                              system
   Development of market
 Both Nokia's smart phone and
operations system Symbian were                     Avoiding new opportunity
         market leaders                             easily handle and more open
                                                  operation system such as Android
     Resource allocation
   Invest too much resource in
                                                 Only use new technology been
 Symbian: 47.9% share holder to
       wholly acquisition                        proved and can support secure
                                                           position
                                                 Start Ovi store after the success of
                                                 Iphone Store and Android Market
17



6. Questions for discussion


1. What are the risks and benefits of path-dependency
   in respect of innovation?

2. How can a company deal with path-dependency?

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Nokia\'s path dependency

  • 1. The same knife cuts bread and finger - How does Nokia‘s Path-dependency affect its Innovation Strategy? Management and Economics of Innovation Hanjun, Jinping, Nan, Corinna – 21.11.2011
  • 2. 2 1. Main results of our study 1/2 The innovation strategy depends on the path dependency a lot. 1. Nokia takes the prospector strategy to go into the phone market and the smart phone market. 2.The high confidence and great advantage on the phone market result in Nokia taking the defender innovation strategy to compete with Apple, Samsung and the other companies. The path dependency plays both positive and negative roles. The path dependence let Nokia turn his role quickly from a telecommunication company to a mobile phone company and then the smart phone compnay with NO.1 market share. However, it also makes Nokia lose the leader position in the fast competition today.
  • 3. 3 1. Main results of our study 2/2 • If the company has been in one market for a long time, it should be careful of the path dependency. Contributions: we show that the path-dependency effect the innovation strategy. And also the theoretical framework can be used to study other companies in the same industry or even in other industries because Miles & Snow's types of innovation strategy are not specific for one industry.
  • 4. 4 2. Introduction Problem discussion: • smart phones = very common nowadays + highly technologically advanced • high market growth rate and many innovations in that industry • Nokia = first mover (smart phone) and one of the first using Symbian OS BUT: Nokia‘s market share is declining  why? Purpose: • find reasons why Nokia changed slowly • describe the development of Nokia  understand effects of path-dependency • identify the innovation strategies of Nokia
  • 5. 5 3. Empirical Data 1/3 • The world’s largest mobile handset manufacturer. • Converging Internet and communications industries • 132,000 employees in 120 countries, sales in more than 150 countries • Global annual revenue of over €42 billion and operating profit of €2 billion as of 2010. • By the second quarter 2011, its global device market share was 23%.
  • 6. 6 3. Empirical Data 2/3 1996 Nokia Communicator was released- world first smart phone 1998 Symbian was established 2000 The first communicator based on Symbian 2001 The first 2.5 G smart phone 7650 2008 Accomplished the acquisition of Symbian Company 2008 The first touch screen-equipped smart phone 5800XM 2011 Give up Symbian and cooperate with Microsoft on the new system --- Windows 7 phone
  • 7. 7 3. Empirical Data 3/3 • In 2007, Nokia’s sales volume reached 0.437 million cell phone all over the world, and the market share increased from 34% to 40%. • From 2008, when iPhone came to the market, Nokia’s Profit began to go down from3.5 billion to 1.3 billion US dollar. • In the smart phone market, Nokia’s smart phone is not so competitive than Apple's iPhone, or blackberry. • In 2009, The Nokia’s smart phone market share has fallen from about 41 % in previous quarter to 35 %.
  • 8. 8 4. Frame of reference 1/3 Types of innovation strategy  typology of Miles & Snow (1978) Entrepreneurial Engineering choices Administrative choices delimitation - broad product-market - new technology - desire for first-mover Prospector - new market opportuni. - fast repsond to trends - very high cutomer focus - limited product range - ignore new technology - desire: secure position Defender - avoid opportunities - only proved technolo. - higher quality or service - slower than prospector - product development - desire: 2nd/3rd to market Analyzer - high quality standard - fast respond to product - seldom first mover - no consistent orientat. - no new technology - no desire: late to market Reactor - no competive strategy - external pressure - no aggressive marketing
  • 9. 9 4. Frame of reference 2/3 • path-dependency = actions of the past determine actions of future Effects of path-dependency:  responds rate to changing customer demands (management of change)  development of the firm (internal perspective)  development of the market (external perspective)  resource allocation (relationships with suppliers)  past barriers (learnings from challenges)  organizational structure (degree of formalization)  coporate culture (working practices)
  • 10. 10 4. Frame of reference 3/3 Combination of Miles and Snow‘s typology and path-dependency theory: Entrepreneurial • response rate to changing customer demands delimitations • past barriers • resource allocation Engineering • development of the firm choices • development of the market Administrative • organizational structure choices • corporate culture
  • 11. 11 5. Analysis 1/6 – Nokia: First Mover to Smart Phone Nokia Communicator 9000 (1996) First Smart Phone in the World
  • 12. 12 5. Analysis 2/6 Path Dependency Innovation Strategy Response rate to changing Fast response to market trend demand Notice the market demand of PDA From forestry, rubber and cable to electronic, cellular and mobile Seeking new market opportunity phone industries Creatively combine mobile phone with Positively PDA functions Development of technology The innovation ability based on Use new technology manufacturing mobile phones, Inter’s CPU with 8G memory; cables, electronic products 640×200 monochrome STN screen full keyboard Resource allocation Big risk Organizational structure Too advanced technology and high Focus on telecommunications and price sold other business High customer focus Company culture only focus on high-end business people innovation, flexibility and rapid responsiveness
  • 13. 13 5. Analysis 3/6 – Golden Age of Nokia’s Smart Phone Nokia 7650 (2001) First 2.5 G Smart Phone with Symbian System
  • 14. 14 5. Analysis 4/6 Path Dependency Innovation Strategy Response rate to changing Fast response to market trend demand mobile phone with systems like PC In 1997, catch customer's demand of Periodically market changing and high level mob ability and internet reframing Development of firm GMS mobile phone leader to smart Positively phone leader Business process from technological innovation to customer fit Broad product market domain Most products among 1000 to 9000 Resource allocation series after 2001 are smart phones Organizational structure Networks; Mobile Phone; Use new technology Communicator Products; Venture First 2.5 G smart phone; Symbian OS Organization; Research Center system, series 60 platform device; first built-in camera; first 32-bit RISC CPU Development of technology Invest in Symbian and out source Initiator of competition system innovation Palm OS in 2001, Microsoft Pocket PC OS in 2001 and BlackBerry OC in 2002
  • 15. 15 5. Analysis 5/6 – OS Spells Hard Time for Nokia Nokia 5800 (2008) Nokia's First Touch Screen Smart Phone
  • 16. 16 5. Analysis 6/6 Path Dependency Innovation Strategy Response rate to changing Prefers relatively stable demand product Long-term market leader's success Keep key board style until 5800 in blind their eyes 2008; almost same interface and Negatively system Development of market Both Nokia's smart phone and operations system Symbian were Avoiding new opportunity market leaders easily handle and more open operation system such as Android Resource allocation Invest too much resource in Only use new technology been Symbian: 47.9% share holder to wholly acquisition proved and can support secure position Start Ovi store after the success of Iphone Store and Android Market
  • 17. 17 6. Questions for discussion 1. What are the risks and benefits of path-dependency in respect of innovation? 2. How can a company deal with path-dependency?