There are other more robust network monitoring tools on the market, some even for free, but not that has full support, is simple and is cost effective. Check out our solution at http://www.gemm.tv/gemm/networkmonitoring

1. Gemm’s Net. Diagnostics Sofware Overview
Copyright Gemm 2010. All rights reserved. | gemm.tv

2. Net. Diagnostics Sofware Overview
Gemm’s Net. Diagnostics Tool, is a web based network monitoring
1 INTRODUCTION
tool, provided with the WiFi instalation on our WiFi service for
hotels.
2 LOGIN SCREEN
It is a user friendly, easy to use tool, that allows you to diagnose
3 DASHBOARD and resolve network problems. You can seamlesly view all of the
attached network devices, and diagnose its current status. It
4 MAP VIEW provides a map based user interface that allows users to locate
their devices, and see exactly where they are located, so that they
5 WIZARD can quickly find and resolve problem areas in the network.
6 STEP 2 Here are some great features provided by our APP:
7 STEP 3 •Instant Network Detection of all network devices
•Easy to use user interface, name your devices, delete
8 STEP 4
unnecessary ones
9 STEP 5 •Map view with all the attached devices on the network
•Monitor all devices and alert when they go down
10 E-mail Alerts
•Easily add and remove new devices
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

3. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
LOGIN SCREEN
7 STEP 3 Simple, Secure Login pages to access all of your properties,
locations and nodes.
8 STEP 4
9 STEP 5
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

4. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
DASHBOARD
9 STEP 5 A simple clean dashboard will be able to tell you quickly, and easily which
devices are having problems. The dashboard contains all of your
properties, locations, or device monitoring locations. You’ll be able to
10 E-mail Alerts
easily navigate to the problem area, and determine where the problem is,
and what to do about getting the device back up and working.
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

5. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
MAP VIEW
9 STEP 5 A simple location map which can be pulled in from Open Maps, or from an
uploaded property floor plan will serve as a simple means to recognize
where your devices are, and how to correct and locate them when the
10 E-mail Alerts
device goes down.
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

6. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
NEW LOCATION CREATION WIZARD
9 STEP 5 A simple to use step by step wizard that will guide you through the
creation process of the new network installation. In this first step we
enter the hotel’s information.
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

7. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
WIZARD STEP 2
9 STEP 5 In this step we upload the Map, or floor plan that will be used to enter the
devices on the map. We also have the option to use Google maps, and
browse the hotel facility.
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

8. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
WIZARD STEP 3
9 STEP 5 In this step all of the network devices are scanned. The user can describe
each device with their preffered naming.
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

9. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
WIZARD STEP 4
9 STEP 5 Here users can easily drag and drop the devices from the right, and pin
them down directly where they are localized on the map.
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

10. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
WIZARD SEP 5
9 STEP 5 At the final step users will enter the network administrators information,
for assistance, and to keep track in our monitoring system.
10 E-mail Alerts
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

11. 1 INTRODUCTION
2 LOGIN SCREEN
3 DASHBOARD
4 MAP VIEW
5 WIZARD
6 STEP 2
7 STEP 3
8 STEP 4
E-mail Alerts
Have you received email alerts that are raw text that are not user
friendly or easy to understand? Well, we made these mobile friendly
9 STEP 5
email alerts simple and easy to understand. The emails include the
name of the unit (usually with a user friendly name so the node can
10 E-mail Alerts be found) map close up of the unit(s) that are down, and some
steps or notes to bring the units back up.
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv

12. The Starter Suite The Pro-Suite The Elite Suite
Great for easy Zen Monitoring The suite spot for most Top of the line for Enterprise
businesses, hotels and Customers
1 INTRODUCTION properties.
2 LOGIN SCREEN •Includes monitoring from 20-50 •Includes network monitoring •Comes with 2 network
monitoring devices to be set up
devices hardware device
in redundancy in case of failure.
3 DASHBOARD •Includes network monitoring •Monitoring for 50-100 Devices
•Monitoring for 100+ devices
hardware device •Email and Phone Support for Email and Phone Support in
Spanish and English with 24x7 0-
4 MAP VIEW •Storage up to 3GB Guest Services in Spanish and
800 Guest or Resident Support.
•Simple Device Discovery, English with 9am-5pmCDT 0-800
•35GB of Storage to store all
5 WIZARD naming and location placement number. asset notes, and information
about your network.
•Email Based Support •10GB of storage to store photos
6 STEP 2 of your network, Installation
notes, Network Topology maps
7 STEP 3
8 STEP 4
9 STEP 5
Choose your package today for 30 days free trial. Cancel at any time, and pay as
10 E-mail Alerts you go model using easy online credit card payment plans. There’s no reason not try
out our Zen Network Monitoring services.
11 Pricing and Info
Copyright Gemm 2010. All rights reserved. | gemm.tv