1. Measure for Measure
Innovative Execution Measures to
Improve Business Results
Presented By:
Rosanna D’Orazio – Franklin Covey
Christine Troianello – Avaya
NJOD Annual Sharing Day
May 3, 2007
2. What Causes Strategy Failures?
The execution gap is the great
unaddressed issue in the business
world today
—Larry Bossidy & Ram Charan,
Execution: The Discipline of Getting Things Done
3. Does Execution Matter?
Companies with Strong Alignment Return 4 Times More to
Shareholders
25%
20%
15%
Total Return to
10% Shareholders
1999-2001
5%
0%
Weak Strong
Alignment Alignment
Source: Watson Wyatt study of 12,750 US Workers in 2002
4. Barriers to Execution
Clarity Do people know what’s most
important?
Commitment Have they embraced the organization’s
most critical goals?
Translation to Action Do they know what they must do to achieve
the goals?
Does the organization make it easy for
Enabling workers to achieve the goals?
Is the organization working effectively
Synergy
together to achieve goals?
Accountability Is everyone accountable to their peers to
achieve the goals?
5. Execution Happens on 3 Levels
Individual goal clarity
Engagement/commitment
Individual Personal planning discipline
Responsibility for results
Time spent on key priorities
Success measures
Team planning
Team Communications
Trust
Accountability
Focus on key priorities
Purpose & Strategy
Line of sight to goals
Organization Collaboration
Values
Systems
Leadership