Leaders in volunteerism thriving in the social media jungle for internet marketing association 2013 copy
1. How to thrive
in the Social Media Jungle
By @ctrappe
Leaders in Volunteerism
Cedar Rapids
Oct. 8, 2013
@ctrappe
Christophsblog.com/liv Photo by
Luke Jones
2. Objective today:
Getting ideas to really allow your organization
and front-line employees to participate in
social media!
@ctrappe
Christophsblog.com/liv
4. What it’s not…
• Only selling
• Marketing-related departments only come up
with stories
• Ads!
• Interruption!
• Few updates
• Unrelated updates. “Happy Thursday!”
@ctrappe
Christophsblog.com/liv
6. Social media policy …
Seriously: Social media fits into overall
communications!
@ctrappe
Christophsblog.com/liv
7. Social media plan
• Business goals
• Focus
• Time management
• Definitely do NOT do this
• Do this
• How will you measure success?
Christophsblog.com/social-media-plan-
template/
9. Did I mention stories?
Anyone got a good story?
Was it a personal or business story?
Traffic ticket story
@ctrappe
Christophsblog.com/liv
10. Lessons
Stories most meaningful when personal!
(Engage SMEs, employees, etc.)
Interesting, different and new things get people
to pay attention!
@ctrappe
Christophsblog.com/liv
12. Create a space to share stories
@ctrappe
Christophsblog.com/liv
15. New things get attention
@ctrappe
Christophsblog.com/liv
16. Help people spot stories
If you want to share something because it’s
unique, interesting or caught your eye for
another reason it might be a story!
Share the story with somebody to see if it’s
interesting to others!
@ctrappe
Christophsblog.com/liv
17. How people spot stories
More questions to ask on handout. (Also here:
http://www.christophsblog.com/specific-
questions-can-help-with-specific-stories/)
@ctrappe
Christophsblog.com/liv
18. One last thing: The C/VP level
@ctrappe
Christophsblog.com/liv
By participating I mean responding, yes, but we won’t go into that much today. Participating also means leading! Sharing stories that are relevant. What’s relevant? Of course your audience/customers decide that…. But stories work.
Define does and donts. Just a few!
Authentic stories vs. talking pointsQuestions to ask: Does it fit into overall mission?
After sharing traffic ticket and then walking story ask the typical questions!
Even if it’s internal first.Change at UW…
So, why is all of this important for volunteering…? Volunteering drives engagement
Spikes are volunteer projects
Have to be on board…Positive reinforcementGet them sharing storiesMy story!