1. the new concept of Hospitality for a reciprocal
relationship between guest and host

2. MISSION
XENIA Lab accompanies the customer that strives for hospitality’s future.
With unparalleled service and a team of proven ability, yet receptive and
assertive, XENIA Lab delivers cost-effective solutions to drive long term
commercial benefits to its partner, You.
XENIA Lab is your life-long partner of choice and the new concept of
Hospitality, for a reciprocal relationship between guest and host.

3. PHILOSOPHY
• XENIA Lab teams up with the client to establish a lasting working relationship based on
trust allowing XENIA Lab suite of products to identify the guest and to ensure that
reciprocal exchange of gifts between the host and the guest.
• From the Greek word ξενία (xenía), Xenia is the concept of hospitality, or generosity and
courtesy shown to those who are far from home. It is also translated as “guest-friendship”
because the rituals of hospitality created and expressed a reciprocal relationship between
guest and host.
• The Greek god Zeus was also referred to as Xenios to indicate, amongst its many virtues, his
role as patron of wayfarers – a person who goes on a journey or one who travels – and of
guarantor of the xenía. Thus the concept of hospitality contained in the ritual of xenía, is
spiritually embedded in that it created a religious obligation to provide a refuge to
wayfarers, albeit themselves invested with responsibilities beyond mere reciprocity.
• The rules of the xenía ordained the host to offer hospitality and provide food and
beverages, to offer a bath and to wear clean clothes, or perhaps news from other parts of
the ancient world. It was not permitted to ask the guest questions, not until the guest
himself allowed it. At that time, it was thought that gods could travel disguised as a human
being: had you played host to a deity and performed poorly, you would incur the wrath of
a god. The parting gift proved the host’s honor to have welcomed the guest.

4. COMPANY
ORGANISATION
General
Strategical and Commercial Manager
Product Management, Technical Web Web Sales and
Product
Development Development Marketing Account
Development and Marketing Director Director
Management
Management Management
Web
Web Product Sales
Product Delivery Developers Designers Managers
Marketing
Executives
Consultants

5. PRODUCT SUITE
XENIA BOOKING ENGINE
Xenia Lite
Xenia Professional
Xenia Premium
Mobile
Congress
Golf
Portal

6. PRODUCT SUITE
XENIA WEB
Website Design and Build
Content Management System
Internet Positioning Tool
Web Mobile
Web Portal
Web Radio

7. PRODUCT SUITE
XENIA CONNECT
Channel Management
Competitor Price View
GDS Connectivity
IDS (OTA) Connectivity

8. PRODUCT SUITE
XENIA Guest Relation Management

9. PRODUCT SUITE
XENIA Property Management System
CRM
Revenue Management System
Food & Beverage / POS application
Congress Management
WIFI (hardware) application

10. PRODUCT SUITE
XENIA MARKETING
Web Marketing
Search Engine Marketing
Web Tracking
Reputation Checker
Direct Email Marketing

11. PRODUCT SUITE
XENIA ADVANCED SPECIAL PROJECTS
Xenia Academy
Xenia Artificial Intelligence

12. MARKS THE SPOT!

13. CONTACTS