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What is a Telecom Audit?   A Great Cost Reduction Opportunity A telecom audit is a comprehensive analysis of your company’s overall telecommunications expenditures, including: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The audit process identifies specific areas that have been incorrectly billed, and where credits and refunds are due and where reductions can be made to existing services.
Why Should You   Conduct a Telecom Audit?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
… and a few more reasons. ,[object Object],[object Object],   Billing complaints Consumer  billing complaints filed with the Federal Communications Commission in the first six months of the year:   2006 2007 Pct. change VERIZON 1,031 4,232 310% Sprint 397 993 150% Qwest 213 531 149% Verizon Wireless 240 425 77% AT&T 2,441 2,341 -4% Sources: FCC, USA TODAY research
Awareness:   Most businesses and municipalities don’t realize there’s a problem ,[object Object],[object Object],[object Object],[object Object]
Key Indicators:   A Company that needs a Telecom Audit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telecom Auditing:  Introducing Tri-Solve
Who is Tri-Solve?:   Your Partner for Telecom Auditing and  Cost Containment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
City of Arab, AL City of Brookwood, AL Marshall County Commission, Alabama CLIENTS
TRI-SOLVE REPORT CARD FINANCIAL IMPACT TO SOME OF OUR CLIENTS Prior to Audit   Post-Audit   Client Monthly Telecom Spend Annual Telecom Spend Telecom Provider(s)   %  saved in first year First  year  savings Total  Refund / Credit Total monthly savings going forward Annual savings beyond first year Travel Agency (FL) $31,505.02  $378,060.24  Sprint   48% $179,597.91  $66,179.91  $9,451.50  $113,418.00  Law Firm (B&B) $28,950.00  $347,400.00  BellSouth/Sprint   12% $43,160.71  $19,688.35  $1,956.03  $23,472.36  Lumber Company (MA) $5,499.76  $65,997.12  Bell/Verizon/Sprint   37% $24,388.08  $3,616.20  $1,730.99  $20,771.88  City Municipality (Brookwood) $998.00  $11,976.00  BellSouth/AT&T   45% $5,377.32  $0.00  $448.11  $5,377.32  Accounting Firm (WAK&M) $10,838.09  $130,057.08  BellSouth/Intermedia   34% $30,262.92  $6,995.47  $1,992.16  $23,905.92  City Municipality (Arab) $3,800.00  $45,600.00  Otelco & AT&T   24% $11,587.09  $531.61  $921.29  $11,055.48  Title Company (MS) $1,631.26  $19,575.12  BellSouth/MCI   36% $7,137.84  $0.00  $594.82  $7,137.84  Professional Services Firm $1,750.00  $21,000.00  BellSouth   14% $2,999.16  $1,229.16  $147.50  $1,770.00  Accounting Firm (ATL) $3,138.83  $37,665.96  Nuvox/Qwest   46% $17,469.36  $9,590.16  $656.60  $7,879.20  Car Dealership (Crown) $5,535.00  $66,420.00  BellSouth/DeltaCom   11% $7,393.26  $2,536.50  $404.73  $4,856.76  TOTALS  $93,645.96  $1,123,751.52      20% $329,373.65  $110,367.36  $18,303.73  $219,644.76  These are actual results from audits performed by Tri-Solve. The customer did not have to change telecom providers to realize these savings.
SAMPLE Explanation of Tri-Solve Audit Results Provider Loc. Name Billing Issue identified Corrective action taken by Tri-Solve Monthly savings   One-time credits  CLEC Atlanta Tri-Solve discovered that the customer was supposed to get 5,000 free minutes of Long Distance each month, but was only getting 3,500.  Tri-solve engaged CLEC, and brought the billing issue to their attention. Tri-Solve followed up to make sure the 5,000 minutes was implemented on future billing, and secured a credit for previous over charges $84.00    $450.20  CLEC Birmingham Customer was being billed for (3) "Idle T-1 recovery fees" which they should not have been billed. Each fee was $195.00, for a total of $585.00 per month.  Tri-Solve engaged CLEC and formally filed a billing dispute. Tri-Solve provided CLEC with supporting documentation needed to support the dispute. Consequently the charges were removed from all future billing. In addition a credit was issued for previous billing $585.00    $9,260.04  CLEC Corp HQ When customer moved from old location, they kept a business line, and used "remote call forwarding" to send calls to the new location. Tri-Solve recommended that the business line be disconnected, and just use "remote call forwarding". Upon gaining approval from customer, Tri-Solve ordered the line to be disconnected, then followed up to make sure it was removed from future billing $24.00            Total $693.00   $9,710.24
The Audit Process:   What’s Involved ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fee Structure:   Performance based:  Share in the Savings Our fee structure is a revenue share of the savings we find for our clients. This ensures a thorough analysis that maximizes savings, and  minimizes the financial risk of conducting an audit. In short, we have a vested interest  in searching for every possible savings and cost reduction we can find for you in our audit. For more information please contact  Gina Pearce  [email_address] 205-664-7978 or  Craig Pearce  [email_address] 205-222-3260 www.tri-solve.com
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Tri-Solve client presentation

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  • 7. Telecom Auditing: Introducing Tri-Solve
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  • 9. City of Arab, AL City of Brookwood, AL Marshall County Commission, Alabama CLIENTS
  • 10. TRI-SOLVE REPORT CARD FINANCIAL IMPACT TO SOME OF OUR CLIENTS Prior to Audit   Post-Audit   Client Monthly Telecom Spend Annual Telecom Spend Telecom Provider(s)   % saved in first year First year savings Total Refund / Credit Total monthly savings going forward Annual savings beyond first year Travel Agency (FL) $31,505.02 $378,060.24 Sprint   48% $179,597.91 $66,179.91 $9,451.50 $113,418.00 Law Firm (B&B) $28,950.00 $347,400.00 BellSouth/Sprint   12% $43,160.71 $19,688.35 $1,956.03 $23,472.36 Lumber Company (MA) $5,499.76 $65,997.12 Bell/Verizon/Sprint   37% $24,388.08 $3,616.20 $1,730.99 $20,771.88 City Municipality (Brookwood) $998.00 $11,976.00 BellSouth/AT&T   45% $5,377.32 $0.00 $448.11 $5,377.32 Accounting Firm (WAK&M) $10,838.09 $130,057.08 BellSouth/Intermedia   34% $30,262.92 $6,995.47 $1,992.16 $23,905.92 City Municipality (Arab) $3,800.00 $45,600.00 Otelco & AT&T   24% $11,587.09 $531.61 $921.29 $11,055.48 Title Company (MS) $1,631.26 $19,575.12 BellSouth/MCI   36% $7,137.84 $0.00 $594.82 $7,137.84 Professional Services Firm $1,750.00 $21,000.00 BellSouth   14% $2,999.16 $1,229.16 $147.50 $1,770.00 Accounting Firm (ATL) $3,138.83 $37,665.96 Nuvox/Qwest   46% $17,469.36 $9,590.16 $656.60 $7,879.20 Car Dealership (Crown) $5,535.00 $66,420.00 BellSouth/DeltaCom   11% $7,393.26 $2,536.50 $404.73 $4,856.76 TOTALS $93,645.96 $1,123,751.52     20% $329,373.65 $110,367.36 $18,303.73 $219,644.76 These are actual results from audits performed by Tri-Solve. The customer did not have to change telecom providers to realize these savings.
  • 11. SAMPLE Explanation of Tri-Solve Audit Results Provider Loc. Name Billing Issue identified Corrective action taken by Tri-Solve Monthly savings   One-time credits CLEC Atlanta Tri-Solve discovered that the customer was supposed to get 5,000 free minutes of Long Distance each month, but was only getting 3,500. Tri-solve engaged CLEC, and brought the billing issue to their attention. Tri-Solve followed up to make sure the 5,000 minutes was implemented on future billing, and secured a credit for previous over charges $84.00   $450.20 CLEC Birmingham Customer was being billed for (3) "Idle T-1 recovery fees" which they should not have been billed. Each fee was $195.00, for a total of $585.00 per month. Tri-Solve engaged CLEC and formally filed a billing dispute. Tri-Solve provided CLEC with supporting documentation needed to support the dispute. Consequently the charges were removed from all future billing. In addition a credit was issued for previous billing $585.00   $9,260.04 CLEC Corp HQ When customer moved from old location, they kept a business line, and used "remote call forwarding" to send calls to the new location. Tri-Solve recommended that the business line be disconnected, and just use "remote call forwarding". Upon gaining approval from customer, Tri-Solve ordered the line to be disconnected, then followed up to make sure it was removed from future billing $24.00           Total $693.00   $9,710.24
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  • 14. Fee Structure: Performance based: Share in the Savings Our fee structure is a revenue share of the savings we find for our clients. This ensures a thorough analysis that maximizes savings, and minimizes the financial risk of conducting an audit. In short, we have a vested interest in searching for every possible savings and cost reduction we can find for you in our audit. For more information please contact Gina Pearce [email_address] 205-664-7978 or Craig Pearce [email_address] 205-222-3260 www.tri-solve.com
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