This document discusses considerations for bringing SEO in-house. It recommends thoroughly understanding current SEO efforts and long-term plans before hiring. An in-house SEO may be part of marketing, IT, or their own department depending on company structure. The SEO's needs and authority level should be clear. Different website types require different SEO strategies. Finding the right candidate requires a realistic job description and compensation. Proper planning helps ensure long-term success of in-house SEO.
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Bringing SEO In-House
1. How Do You Bring SEO In-House? Look (and Plan) Before You Leap
2. Common problems… Not having a thorough understanding of your current situation AND longer range plans. How do you hire an SEO when you don’t have an existing team/person to start with? Where do you put the SEO position? Marketing? IT? In between? How much power/authority will he/they have?
4. Do you NEED an in-house SEO? You can have in-house SEO in a position that also handles other duties… Webmaster Web Site Manager Web Experience Etc. Whether you can swing this or not depends on your goals, the size and complexity of your site, CMS, organization… what are your NEEDS?
5. Where does the SEO go? IT or Marketing? Or somewhere else? Really, either is generally okay, and “in a department unto themselves and equal to both marketing and IT” would be ideal. Ultimately, you have to consider your corporate political landscape. Potential power struggles? Trod upon toes? Do not stick the SEO into a position where walking in the door he/she has to manage a department full of angry people with hurt feelings on top of everything else. Make sure the person responsible for SEO has the power and authority to do their job.
7. Understanding Your Specific Needs What type of site do you have? Catalog/E-commerce Brochure-ware Community/Interactive How do you make money? Sell stuff online Lead gen/Affiliate Publisher B2B, B2C, etc?
8. Different Types = Different Strategies It is important to remember that what works for a business model based on advertising does not necessarily work for a lead-gen site, or for an e-commerce site, etc. Different goals, different audiences, different needs Ad-revenue sites need traffic, but don’t care about conversions E-commerce sites care a LOT about conversions, but not so much tons of non-converting traffic Etc.
9. Special Needs to Consider Are you going through/planning a major site redesign (now, 1-3 months, in 6 months, etc)? Are you planning any major technology upgrades? New domain, new web host, new platform, etc? Switching from ASP to PHP? Switching from Windows to Unix/Linux? Bringing web site in house? Sometimes what you need right now, isn’t what you need long term.
10. Finding the right candidate… Hire a consultant to help write job descriptions, vet resumes and conduct interviews. Will ensure the job description will accurately describe the qualifications needed. Will ensure the qualifications do not exceed the salary offered. Can help you separate the posers from the qualified candidates. Will be your BS detector in interviews.
11. Typical Job Description: Webmaster Performs SEO optimization of content and search engine ad management Responsible for maintenance and posting of content. Performs QA throughout entire site, checks for broken links, relevance and accuracy of data, and corrects as needed; updates information in web pages/templates/db and locates and resolves bugs and other issues Bring best Web 2.0 practices in site maintenance, functionality, and SEO effectiveness Develop, run, and issue key website usage tracking and SEO reports on a monthly basis, and identify opportunities for improvement Assist in the development and implementation of new media – including digital video, RSS feeds, product reviews, etc. Must be proficient in image sizing/editing and have a working knowledge of HTML, Dreamweaver, and Photoshop Will take part in product technical support, to maintain awareness of customer needs
12. And they expect to get all that and more for… $32,000 a year? (Be realistic! You won’t get a rockstar for intern wages.)
13. Planning Ahead Helps Clearly defined goals and a solid understanding of your short term and long term needs will help you find the right candidate. Hiring for the long term, and utilizing consultants or agencies for special needs or to fill in gaps can help when budgets are a concern. Setting reasonable expectations with management and the new hire will reduce turn-over and increase everyone’s happiness.
14. Carolyn Shelby CSHEL Search Strategies www.cshel.com The Twitter: @cshel The Email: carolyn@cshel.com