ALPMA - Craig Rispin's Keynote & Workshop 18 Oct 2013
Australian Legal Practice Managers Association keynote presentation by Craig Rispin, CSP Business Futurist & Innovation Expert.
13. “If change is
happening on
the outside
faster than on
the inside the end is in
sight.”
-Jack Welch
14. Legal Futurist - Richard Susskind OBE
‘Legal institutions and lawyers are
poised to change more radically over
the next two decades than they have
over the last two centuries.
The future of legal service will be
neither Grisham nor Rumpole.’
15. Legal Futurist - Richard Susskind OBE
‘Instead, it will be a world of virtual
courts, Internet-based global legal
businesses, online document
production, commoditized service,
legal process outsourcing, and webbased simulated practice.’
37. The ClueTrain Manifesto:
A powerful global conversation
has begun.
Through the Internet, people
are discovering and inventing
new ways to share relevant
knowledge with blinding speed.
As a direct result, people are
getting smarter - and getting
smarter faster than most
companies.
45. THOMSON REUTERS
JANUARY 24, 2013
Published online at http://www.thomsonreuters.com
Breakingviews: Law Firms Face Real
Disruption from Virtual Rival
REYNOLDS HOLDING
U.S. law firms are facing real disruption from a virtual rival.
Already under threat from pickier clients and cheaper
alternatives, the profession now confronts Washington,
D.C.-based Clearspire. Flat fees, salaried attorneys and
online advice upend the traditional business model. This
upstart's approach could be the way of the future.
The last four years have been grim. Growth stalled, profits
dipped and major practices like Dewey & LeBoeuf's
collapsed. With overhead still bloated and customers
demanding discounts, the future isn't necessarily looking
much brighter. Billable hours slumped last year, according
to a recent report by Citi Private Bank and Hildebrandt
Consulting.
It's an impressive track record, though too brief to make
top firms sweat just yet. Few boards will be ready to entrust
major lawsuits and transactions to anyone but the Cravaths
and Skaddens of the world.
The second tier, though, should take note. Beefing up
online services, investing in cost-saving technology and
The profession now confronts
Washington, D.C.-based
Clearspire… This upstart’s
approach could be the way of the
future.
46. AUGUST 13, 2011 — PRINT EDITION
http://www.economist.com/node/21525907
Bargain briefs: Technology offers 50 ways to
leave your lawyer
ALTERNATIVE LAW FIRMS
47. Your mobile phone has
more computing power than
all of NASA in 1969.
48. How Big is Mobile Today?
7B People in the World
6B Mobile Subscribers
1B 3G/LTE Subscribers
49. Apple iPhone + iTouch + iPad Ramp –
The Likes of Which We Haven’t Seen Before
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users
First 20 Quarters Since Launch
120
~120MM+
Mobile Internet
100
iPhone + iTouch + iPad
Subscribers (MM)
Launched 6/07
Desktop Internet
80
Netscape*
Launched 12/94
60
Mobile Internet
~32MM
NTT docomo i-mode
40
Launched 6/99
20
Desktop Internet
~27MM
AOL*
v 2.0 Launched 9/94
~9MM
Q1
Q3
Q5
Q7
Q9
Q11
Q13
Q15
Q17
Q19
Quarters Since Launch
iPhone + iTouch
NTT docomo i-mode
AOL
Netscape
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates
~65MM+ netbooks have shipped in first 11 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
8
50. 380M
Mobile Internet Ramping Faster than Desktop Internet Did –
Apple Leading Charge
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users
First 20 Quarters Since Launch
100
~85MM
Mobile Internet
Subscribers (MM)
80
Desktop Internet
iPhone + iTouch
Netscape*
Launched 6/07
Launched 12/94
60
Mobile Internet
~31MM
NTT docomo i-mode
40
Launched 6/99
~18MM
Desktop Internet
20
AOL*
v 2.0 Launched 9/94
~8MM
Q1
Q3
Q5
Q7
Q9
Q11
Q13
Q15
Q17
Q19
Quarters Since Launch
iPhone + iTouch
NTT docomo i-mode
AOL
Netscape
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates
~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
7
51. 468M
Mobile Internet Ramping Faster than Desktop Internet Did –
Apple Leading Charge
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users
First 20 Quarters Since Launch
100
~85MM
Mobile Internet
Subscribers (MM)
80
Desktop Internet
iPhone + iTouch
Netscape*
Launched 6/07
Launched 12/94
60
Mobile Internet
~31MM
NTT docomo i-mode
40
Launched 6/99
~18MM
Desktop Internet
20
AOL*
v 2.0 Launched 9/94
~8MM
Q1
Q3
Q5
Q7
Q9
Q11
Q13
Q15
Q17
Q19
Quarters Since Launch
iPhone + iTouch
NTT docomo i-mode
AOL
Netscape
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates
~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
7
58. Partner Questions:
What’s your favorite mobile App and
why?
If you could create an App that does
anything what would it do?
What’s your mobile strategy in your
organisation?
82. THE AUSTRALIAN
NAB eyes big gains with cloud provider
FRAN FOO THE AUSTRALIAN OCTOBER 01, 2013 12:00AM
NATIONAL Australia Bank has marked its first foray into the "public cloud" arena with
computing giant Amazon Web Services, which could save the bank millions of dollars in the
long run.
A public cloud is managed by a third-party service provider that also offers infrastructure such as
storage, which is hosted at its data centre.
Public cloud services are available to all and sundry over the internet;; conversely, a private cloud
resides within the confines of a company's firewall or security parameter and can only be accessed
by authorised personnel.
The bank shifted nab.com.au from an internal legacy set-up into the Amazon public cloud more
than a week ago, said NAB enterprise delivery general manager Thor Essman.
It moved its health billing system website HICAPS into Amazon's hands to test the service prior to
the nab.com.au switch.
All information on nab.com.au except that which required a logon would be hosted by Amazon at
its Sydney data centre, Mr Essman said. This meant customer account details would remain within
the bounds of NAB's local data centres.
83.
84. Cloud Computing Top Apps
Google Apps
Google Apps Market Place
MailChimp.com
SquareSpace.com
Evernote.com
Onit.com
(Worldclass Mail, Calendar, Docs, Sites)
(1000’s of click-to-install apps)
(World’s Best Email Marketing Service)
(Amazing Website Builder Including Hosting)
(Capture/Find Any Digital Files Instantly)
(Smart Process Web Apps for Legal Matters)
CrashPlan.com
(Offsite Backup Hosted in Aus)
AwayFind.com
(Only Important Emails System)
Reqall.com
(Use Your Voice to Remember Things)
109. Home
The Process
The People
SWEET ADELAIDE is now available!
Come taste today at both locations.
Plus, JUNE is full of fantastic reasons
to celebrate!! A new release, new
tasting room, and a grand opening!!
Buy Our Wines
Wine Club
Events
Tasting Rooms
110.
111. ABOUT ME
BLOG
TWITTER
FACEBOOK
YOUTUBE
NING
SPEAKING EVENTS
TODAY IN SOCIAL MEDIA
@claytonmorris
Here's a photographic slideshow
that I put together of E3. Enjoy!
http://tinyurl.com/2b6klrd
about a day ago
Some video I shot of the new
Xbox 360.
http://www.youtube.com/watch?
v=F4SvWQA5KlU&feature=youtube_gdata
about a day ago
Halo Reach demo going on now at
the Microsoft event.
http://yfrog.com/e4cojj
about a day ago
Older
In this video: The Paranormal Report #19
Gears of War 3... live demo
at E3
Just finished reading...
"Cognitive Surplus"
#152 Using YouTube to
Grow Your Business -Today in Social Media
with Clayton Morris
#86 "Happy To Keep His
Dinner Warm" -- The
Grizzly Bear Egg Cafe
with Clayton Morris and
Mike Quackenbush
Did somebody else make it
to the moon first?
Another Pyramid UFO
Spotted Above China
Subscribe (RSS)
Subscribe (iTunes)
Subscribe (Stitcher Mobile)
Subscribe (RSS)
Subscribe (RSS)
Subscribe (iTunes)
Subscribe (Stitcher Mobile)
#19 "Cosmic Watergate"
-- The Paranormal
Report with Clayton
Morris and Jim Harold
118. Onit Apps for Legal
5
5
min
In
minutes you
can start using one of
our 10 pre-configured
Onit Apps for Legal.
30
min
60
min
150+
In
minutes you
can configure one of our
10 Onit Apps for Legal to
suit your specific needs.
In
minutes
you can completely
define and deliver
a new custom Onit
App to automate
processes with the
Onit Apps for Legal.
fraction
Are a
of the cost compared to
traditional enterprise systems.
Solves
legal
and business problems.
65+
30
Does business in
countries from around
the globe for thousands
of professionals.
60
Reduce
transaction cycle times
and pay for themselves
in months.
>$2
billion
>$2
Processed
billion transactions in
the last 6 months.
119. Finding the Right (and Smart) Tool
for the LPO Process
5
Law departments
The characteristics that make this possible include:
that succeed with
» Email as an intake mechanism is replaced with simple, automated form-based service requests
LPO relationships
» Shared workspace and collaborative capability for all participants, which tracks the entire transaction history
over the long-term
» All documents related to a transaction are stored within the same transaction
and realize all the
» Detailed tracking and reporting on status and results
do so because
» Web-based, easy for all participants to learn and use
»
they implement
Review & Approval
the right tools and
processes to ensure
that they have
Requester
ACME Inc.
Comments
$15,000
5/25/2013
Amount
$15,000
visibility into
Due Date
5/25/2013
Looks good to me. I updated
section 2.3
Checklist
Reject
ACME Inc.
Attachment
Checklist
DASHBOARD
History
DashboarD
Launch
Contract
Company
Status
Due Date Amount
Pending
5/25/2013
$15,000
Submit
Views
Feedback/Updates
Sally G - Looks good to me. I updated
section 2.3
William K - Sally, the contract is our standard
agreement with minimal changes
Workspace created 1/5/2013
Attachment
manage
Approve
William K
up-to-the minute
portfolio.
Company
Due Date
Requester
William K
Amount
Intake Form
Company
their transaction
Shared WorkSpace
Submit
Team
Acme – 1
Acme
Home
TechFirst-2012
TechFirst
Signature
3/2/2013
$30,000
Micro Inc
Pending
2/28/2013
$5,000
1/15/2013
$37,500
1/5/2013
$45,000
William K
Sally G
Bob H
George T
Twins Co-v4
5
PAGE 1 OF 1
Twins Co.
EXPORt
120. Onit Apps for Legal
5
5
min
In
minutes you
can start using one of
our 10 pre-configured
Onit Apps for Legal.
30
min
60
min
150+
In
minutes you
can configure one of our
10 Onit Apps for Legal to
suit your specific needs.
In
minutes
you can completely
define and deliver
a new custom Onit
App to automate
processes with the
Onit Apps for Legal.
fraction
Are a
of the cost compared to
traditional enterprise systems.
Solves
legal
and business problems.
65+
30
Does business in
countries from around
the globe for thousands
of professionals.
60
Reduce
transaction cycle times
and pay for themselves
in months.
>$2
billion
>$2
Processed
billion transactions in
the last 6 months.
121.
122.
123.
124.
125.
126. PRODUCT TOUR
WHO USES AWAYFIND?
FOR GOOGLE APPS
SUPPORT
LOGIN
or
AwayFind is a powerful web application that finds
your most important emails. When you receive an
urgent message, AwayFind will notify you with a
call, SMS, IM, DM (Twitter), or delegate the message
to someone you specify.
Escape from the piles of email in your inbox
No more interruptions or waiting for something
urgent
You choose the criteria and how to be reached
I now check email two to three times a day,
when my schedule permits. Email does not
control me, I control it.
DidIGetThingsDone.com
127. ReQall.com
Log in to reQall
Home
How to use reQall
reQall Stories
reQall with
Evernote
Now use reQall to
recall your items in
Evernote
Whether itʼs an urgent report, a call to a
friend, a project at school, a task at the mall—
reQall gathers and manages them all, and
alerts you at just the right time and place.
Let reQall handle it
reQall also offers a professional
version for just $24.99/yr.
Compare Pro and Standard.
Capture
Organize
Do
Save your ideas, to-do lists and things
to remember by voice or text. Or use
email, IM, and more.
reQall automatically organizes for you.
Or create your own tags, categories and
locations.
reQall's Here and Now lets you know
what you need to do at that time and at
that location.
Follow reQall
128. ReQall.com
Log in to reQall
Home
How to use reQall
reQall Stories
reQall with
Evernote
Now use reQall to
recall your items in
Evernote
Whether itʼs an urgent report, a call to a
friend, a project at school, a task at the mall—
reQall gathers and manages them all, and
alerts you at just the right time and place.
Let reQall handle it
reQall also offers a professional
version for just $24.99/yr.
Compare Pro and Standard.
Capture
Organize
Do
Save your ideas, to-do lists and things
to remember by voice or text. Or use
email, IM, and more.
reQall automatically organizes for you.
Or create your own tags, categories and
locations.
reQall's Here and Now lets you know
what you need to do at that time and at
that location.
Follow reQall