Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Senior Consultant
Sobre
ExperienceLab (formerly Serco Usability Services) is the UK`s most established, most respected and most experienced global experience design research agency.
We operate both in the UK and internationally, helping clients produce simple and satisfying products, technologies, services and environments. We work across the full range of interactive technologies from the web, to TV, mobile, games platforms and consumer electronics, right through to service delivery and customer communications.
In my role I work closely with clients on user research projects, including ethnographic research, user needs gathering, concept development, customer journey mapping and usability testing.
I have a...
Marcadores
innovation
creativity
leadership
iclcity2013
dementia care
design
serious games
city university london
local government
microblogging
hci
technology
twitter
iphone
dragon dictation
ipod touch
uk care home
rnha
app
open innovation
real business challenges
solve
approach
morphological analysis
demonstration
strategy foresight partnership
human computer interaction design
co-inquiry
academic
critical reflection practitioner
learning about leadership through critical reflect
everyday innovation
key factors for innovation
organisational innovation
patterson
nesta
Ver mais
- Apresentações
- Documentos
- Infográficos